All hotels in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Boulevard Teofilo Borunda 6941, Ciudad Juarez, CHIH, 32617, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 135 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.2
  • < Previous
  • Page 1 of 3
  • Next >
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Hotel is ok, needs some updates and better maintenance.
Genuine Hotels.com guest review
1 night business trip Apr 11, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
All wonderful
Genuine Hotels.com guest review
1 night family trip Jun 19, 2015
Yolanda
US
4.0 / 5Excellent
"It's ok"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Over all very pleased the waiters, bartender and cleaning services we're always very nice and the best of my stay I stayed 11 nights the only thing I highly dislike was that in the site they offer a shuttle drive to US CONSULATE but when I requested one they denied me one and said they didn't offer those services so With that said don't make offers you don't do !!!
Genuine Hotels.com guest review
1 night romance trip May 27, 2015
Alejandra
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great price and really nice hotel.
Genuine Hotels.com guest review
1 night romance trip May 15, 2015
Edgar
US
5.0 / 5Outstanding
"I enjoyed my stay:)))))"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My and my husband had to stay in juarez for 1week, and all that week was very nice in this hotel. The staff r amazing. The rooms r very comfortable and clean. There is a bar also down stairs. With a bartender that really knows his stuff. I really dis love my stay and i would go back to Real Inn over and over again.
Genuine Hotels.com guest review
8 night business trip May 7, 2015
A Traveler
US
4.0 / 5Excellent
"Rocio"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
HOTEL WAS NICE
Genuine Hotels.com guest review
1 night romance trip Mar 21, 2015
ALVIN
US
5.0 / 5Outstanding
"Great stay. Close to u.s. consulate"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
my stay at the real inn was great! Had a interview at the u.s. consulate, and was two minutes away driving distance and all other appointment. felt safe at night as they have a parking lot security all 24 hours. staff was very professional. only thing was if your not there on a corporate account. thing can get expensive.
Genuine Hotels.com guest review
4 night business trip Mar 9, 2015
cesar
US
5.0 / 5Outstanding
"great place, rate was good and hotel was even bett"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel stay was for business. The rooms were really nice, the restaurant was also nice and had one drink in the bar area before bed, and it was also very good. Everybody spoke good English and will definitely stay here again
Genuine Hotels.com guest review
1 night business trip Mar 9, 2015
James
US
4.0 / 5Excellent
"unexpectedly great!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Except for the gym this hotel is excellent! The breakfast buffet should be cheaper for people staying there.
Genuine Hotels.com guest review
2 night trip Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience all the staff very friendly and profecional.
Genuine Expedia guest review
Other trip Feb 16, 2015
javier
US
5.0 / 5Outstanding
"Good Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent
Genuine Hotels.com guest review
1 night business trip Jan 24, 2015
Victor
US
4.0 / 5Excellent
"Good staying"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clean, convenient. Hotel may need touch up improvements, good over all..!
Genuine Expedia guest review
Other trip Jan 17, 2015
Max
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Best place to stay in juarez, elegant and at a great price
Genuine Expedia guest review
Other trip Jan 12, 2015
Jose
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is great from the quality to the staff.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
Linda
US
5.0 / 5Outstanding
"Extremely pleased with our stay..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was AMAZING best hotel I've ever stayed in in Cd Juarez very fancy, clean & breakfast was Delicious+ Staff's courtesy was EXTRAORDINARY and parking lot is very safe they have a 24 hour secured entry.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
Linda
US
4.0 / 5Excellent
"Excellent price and good location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I like the price but there is no heating in the restaurant & lobby....too cold!
Genuine Expedia guest review
Other trip Dec 27, 2014
Guillermo
US
5.0 / 5Outstanding
"very nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent, very nice hotel for such a low price. Rooms were luxurious and very clean. I will gladly stay here again. There is an overnight security watching over ours cars. Everything very secure and just incredible!
Genuine Hotels.com guest review
1 night family trip Dec 22, 2014
Stephanie
US
5.0 / 5Outstanding
"Recommend!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the view,and super friendly and helpful staff.
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
Gloria
US
4.0 / 5Excellent
"No AC at Real Inn Ciudad Juarez"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel is very nice but there is not Air conditioning, I was very hot at night and when I ask the staff about the AC they told me that there is as cold as it would get.
Genuine Expedia guest review
Other trip Dec 11, 2014
Hector
US
5.0 / 5Outstanding
"Nicest hotel in Juarez"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Real Inn is back at the top, great rooms and luxurious bathrooms.
Genuine Expedia guest review
Other trip Dec 10, 2014
Jose
US
4.0 / 5Excellent
"nice hotel for business trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Nice room, Bad TV channels for US channels most MX , but you are in MX
Genuine Expedia guest review
Other trip Nov 20, 2014
David
US
4.0 / 5Excellent
"very nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We attended a wedding and a lot of family was staying in the same place. It was a great value, very affordable and the rooms were nice.
Genuine Hotels.com guest review
1 night romance trip Oct 4, 2014
A Traveler
US
4.0 / 5Excellent
"Week end review"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Too early cut off for the free breakfast
Genuine Hotels.com guest review
1 night family trip Oct 4, 2014
Aurelio
US
4.0 / 5Excellent
"Not bad"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Its level was similar to a Holliday inn express . Breakfast not bad. Fresh fruit was good.
Genuine Hotels.com guest review
6 night business trip Jul 2, 2014
Curt
US
3.0 / 5Good
"Overall ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel was ok overall, I booked at this hotel because of the gym but the 2 treadmills were not working and the hot tub was cold water also the breakfast was the same food everyday.
Genuine Hotels.com guest review
8 night business trip Jun 16, 2014
Ana
US
3.0 / 5Good
"Hotel is fine, but needs some maintenance."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Linens are in terrible condition, towels are grey and good for sand waxing!
Genuine Expedia guest review
Other trip May 18, 2014
Horacles
US
3.0 / 5Good
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel is well located and in good condition, room was clean and comfortable. I have been in this hotel several times and enjoyed the stay
Genuine Expedia guest review
Other trip May 9, 2014
RSALZR13
US
4.0 / 5Excellent
"Better hotel in Juarez, Mexico"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Better hotel to stay in Juarez, Mexico, clean room, nice decoration, i know others hotels in Juarez and this is the better
Genuine Expedia guest review
Other trip May 4, 2014
ACA
US
5.0 / 5Outstanding
"Stylish getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Service was awesome!! I asked front desk to receive some balloons decor for the room (Valentine's Day) and a bottle of fine champagne. I was amazed by the details in their decoration (not only just delivered the balloons, they made a special decoration in the room) and champagne was already cold and placed in an ice bucket! Excellent service!! ...and beautiful hotel!
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2014
Jerry D
US
4.0 / 5Excellent
"Cost"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good rates
Genuine Hotels.com guest review
1 night business trip Apr 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean, Beautiful and great breakfast!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great! The bathrooms are gorgeous! Our stay also came with free breakfast and it was delicious. The only thing I disliked was that my room didn't have a flat screen tv. Other than that, we was definitely worth the price! Oh I forgot to mention that they keep track of the people coming in and out which makes you feel safer.
Genuine Hotels.com guest review
1 night business trip Feb 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I loved this hotel! It was very clean and neat. The city view from our room was amazing! I can honestly say that our bed was the best, probably most comfortable bed I've slept in! The volume to the channels was a little off but other than that it was a great hotel! I would definitely stay there next time!
Genuine Hotels.com guest review
1 night trip Feb 18, 2014
Jaqueline
US
5.0 / 5Outstanding
"Definitely a change for the best!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Efficient and friendly staff. We were in our room within minutes from arriving to the hotel. If you had a bad experience before now is the time to give it a second chance. Enjoy.
Genuine Expedia guest review
Other trip Feb 16, 2014
Dey
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was a very pleasent stay hotel room is nice and hotel is good.
Genuine Hotels.com guest review
1 night trip Dec 13, 2013
A Traveler
US
4.0 / 5Excellent
"Nice comfortable hotel will surely return"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice comfortable hotel will surely return, nice pool and gym.
Genuine Expedia guest review
Other trip Sep 9, 2013
A Traveler
US
1.0 / 5Poor
"Not a single thing worked..."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The bathtub did not work, so I tried to call someone, but the phone did not work. It was until the 6th attempt that I was able to talk to someone. "I will send someone to your room" they said, so lets watch TV for a while... mmm it is not working either. The someone never showed up in 15 min, so I call again after 3 attempts. They changed my room (the least they could do) and it seemed to work fine, 50 min later the TV crashed again but I was able to fix it. The next morning the iron did not work either... Do not stay in this hotel
Genuine Expedia guest review
Other trip Jul 7, 2013
george
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Quality of the service decreased in the last months, the restaurants are overpriced and the breakfast is just terrible
Genuine Hotels.com guest review
4 night trip Jun 8, 2013
Adrian
US
4.0 / 5Excellent
"Hotel OK"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Location it is not bad. A mall is fairly close by but taxis are expensive. It is a walkable distance but with sun you might want to think it twice
Genuine Hotels.com guest review
1 night business trip Mar 28, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent, home away from home
Genuine Hotels.com guest review
1 night trip Mar 23, 2013
A Traveler
US
2.0 / 5Fair
"Regular service, Hotel needs better maintenance"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Hotel needs upgrades, service was regular.
Genuine Hotels.com guest review
4 night business trip Mar 20, 2013
Art
US
5.0 / 5Outstanding
"juarez is great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
it is wonderful how the staff treats you and how well the properrty is maintained
Genuine Hotels.com guest review
2 night trip Mar 13, 2013
Oscar
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It is a vey nice property very well maintained and the staff was excellent. Look foward to going back to stay there again in 2 weeks.
Genuine Hotels.com guest review
3 night trip Feb 26, 2013
Oscar
US
5.0 / 5Outstanding
"Amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was amazing, very comfortable, cozy, almost like home but a little better.
Genuine Hotels.com guest review
1 night trip Mar 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Good Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent stay. Requested move from one room to another, as patio door did not lock. Moved with no problem at all. Breakfast buffet was good.
Genuine Hotels.com guest review
1 night trip with friends Mar 2, 2013
A Traveler
US
4.0 / 5Excellent
"God for the price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel is close to the airport, overall rating OK.
Genuine Hotels.com guest review
1 night business trip Feb 8, 2013
A Traveler
US
4.0 / 5Excellent
"Sauna in the room."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Its all about what room you get. We got a room that the sun comes in through the window all day. Air condition does not work anywere . It was full winter very cold outside so I had to be in my underwear sweating until we decided to ask for another room, they could not fit us in to another room we waited at the lobby until we decided to abondon the hotel because we were paying a room that we could not be in because it was too hot. Finally when we saw we were leaving the chief of sales gave us another room awww finally not a sauna but a very nice place to relax. Food is very good Gym is a joke. Staff is very nice If you are staying ask for the room not facing the sun light.
Genuine Expedia guest review
Other trip Dec 21, 2012
Chelita
US

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Visit to Real Inn Juarez"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
1. Even that it was no line, it took them to long to register us in. 2. The shower is very nice but not SAFE for a normal person and even worst for a handicap person. 3. The rooms are to tight (Very small) 4. Breakfast not included, when other hotels in Juarez is included. 5. Compared with Fiesta Inn is a huge difference, and the price is lower.
Genuine Hotels.com guest review
1 night family trip Mar 22, 2015
Roberto
MX
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I can highly recommend the staff, free breakfast, and room comfort. The limited English language channels is a small drawback. We will be staying there again.
Genuine Hotels.com guest review
3 night trip May 30, 2014
Ron
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Excellent swimming pool area , free hot beverages , good service , mediocre breakfast , noisey AC
Genuine Hotels.com guest review
1 night trip Sep 6, 2013
Vanelubys
GB
4.0 / 5Excellent
"A free breakfast with a catch"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
They make sure that you do not forget that the free buffet it's a FREE BUFFET. All is spicy and if you want the EJ "non spacy version of the scrambled eggs" They charge allmost 8 dlls for the change. The pool it's not a pool... it looks that was a fountain that they made "a pool".
Genuine Hotels.com guest review
1 night family trip Aug 24, 2013
A Traveler
MX
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 3
  • Next >