ExcellentGenuine Hotels.com guest review
This hotel is great from the quality to the staff.Genuine Hotels.com guest review
"Extremely pleased with our stay..."
It was AMAZING best hotel I've ever stayed in in Cd Juarez very fancy, clean & breakfast was Delicious+ Staff's courtesy was EXTRAORDINARY and parking lot is very safe they have a 24 hour secured entry.Genuine Hotels.com guest review
"very nice stay"
Excellent, very nice hotel for such a low price. Rooms were luxurious and very clean. I will gladly stay here again. There is an overnight security watching over ours cars. Everything very secure and just incredible!Genuine Hotels.com guest review
Loved the view,and super friendly and helpful staff.Genuine Hotels.com guest review
We attended a wedding and a lot of family was staying in the same place. It was a great value, very affordable and the rooms were nice.Genuine Hotels.com guest review
"Week end review"
Too early cut off for the free breakfastGenuine Hotels.com guest review
Its level was similar to a Holliday inn express . Breakfast not bad. Fresh fruit was good.Genuine Hotels.com guest review
The hotel was ok overall, I booked at this hotel because of the gym but the 2 treadmills were not working and the hot tub was cold water also the breakfast was the same food everyday.Genuine Hotels.com guest review
"Hotel is fine, but needs some maintenance."
Linens are in terrible condition, towels are grey and good for sand waxing!Genuine Expedia guest review
Hotel is well located and in good condition, room was clean and comfortable. I have been in this hotel several times and enjoyed the stayGenuine Expedia guest review
"Better hotel in Juarez, Mexico"
Better hotel to stay in Juarez, Mexico, clean room, nice decoration, i know others hotels in Juarez and this is the betterGenuine Expedia guest review
Service was awesome!! I asked front desk to receive some balloons decor for the room (Valentine's Day) and a bottle of fine champagne. I was amazed by the details in their decoration (not only just delivered the balloons, they made a special decoration in the room) and champagne was already cold and placed in an ice bucket! Excellent service!! ...and […] beautiful hotel! Read moreGenuine Hotels.com guest review
Good ratesGenuine Hotels.com guest review
"Clean, Beautiful and great breakfast!!!"
It was great! The bathrooms are gorgeous! Our stay also came with free breakfast and it was delicious. The only thing I disliked was that my room didn't have a flat screen tv. Other than that, we was definitely worth the price! Oh I forgot to mention that they keep track of the people coming in and out which makes you feel safer.Genuine Hotels.com guest review
I loved this hotel! It was very clean and neat. The city view from our room was amazing! I can honestly say that our bed was the best, probably most comfortable bed I've slept in! The volume to the channels was a little off but other than that it was a great hotel! I would definitely stay there next time!Genuine Hotels.com guest review
"Definitely a change for the best!"
Efficient and friendly staff. We were in our room within minutes from arriving to the hotel. If you had a bad experience before now is the time to give it a second chance. Enjoy.Genuine Expedia guest review
It was a very pleasent stay hotel room is nice and hotel is good.Genuine Hotels.com guest review
"Nice comfortable hotel will surely return"
Nice comfortable hotel will surely return, nice pool and gym.Genuine Expedia guest review
"Not a single thing worked..."
The bathtub did not work, so I tried to call someone, but the phone did not work. It was until the 6th attempt that I was able to talk to someone. "I will send someone to your room" they said, so lets watch TV for a while... mmm it is not working either. The someone never showed up in 15 min, so I call again after 3 attempts. They changed my room (the […] least they could do) and it seemed to work fine, 50 min later the TV crashed again but I was able to fix it. The next morning the iron did not work either... Do not stay in this hotel Read moreGenuine Expedia guest review
Quality of the service decreased in the last months, the restaurants are overpriced and the breakfast is just terribleGenuine Hotels.com guest review
Location it is not bad. A mall is fairly close by but taxis are expensive. It is a walkable distance but with sun you might want to think it twiceGenuine Hotels.com guest review
excellent, home away from homeGenuine Hotels.com guest review
"Regular service, Hotel needs better maintenance"
Hotel needs upgrades, service was regular.Genuine Hotels.com guest review
"juarez is great"
it is wonderful how the staff treats you and how well the properrty is maintainedGenuine Hotels.com guest review
It is a vey nice property very well maintained and the staff was excellent. Look foward to going back to stay there again in 2 weeks.Genuine Hotels.com guest review
Everything was amazing, very comfortable, cozy, almost like home but a little better.Genuine Hotels.com guest review
Excellent stay. Requested move from one room to another, as patio door did not lock. Moved with no problem at all. Breakfast buffet was good.Genuine Hotels.com guest review
"God for the price"
The hotel is close to the airport, overall rating OK.Genuine Hotels.com guest review
"Sauna in the room."
Its all about what room you get. We got a room that the sun comes in through the window all day. Air condition does not work anywere . It was full winter very cold outside so I had to be in my underwear sweating until we decided to ask for another room, they could not fit us in to another room we waited at the lobby until we decided to abondon the hotel […] because we were paying a room that we could not be in because it was too hot. Finally when we saw we were leaving the chief of sales gave us another room awww finally not a sauna but a very nice place to relax. Food is very good Gym is a joke. Staff is very nice If you are staying ask for the room not facing the sun light. Read moreGenuine Expedia guest review
The staff was not as hospitable as other hotels. They could of also been more helpful. They need to update the TVGenuine Expedia guest review
I can highly recommend the staff, free breakfast, and room comfort. The limited English language channels is a small drawback. We will be staying there again.Genuine Hotels.com guest review
Excellent swimming pool area , free hot beverages , good service , mediocre breakfast , noisey ACGenuine Hotels.com guest review
"A free breakfast with a catch"
They make sure that you do not forget that the free buffet it's a FREE BUFFET. All is spicy and if you want the EJ "non spacy version of the scrambled eggs" They charge allmost 8 dlls for the change. The pool it's not a pool... it looks that was a fountain that they made "a pool".Genuine Hotels.com guest review
"Servicios del hotel"
Fue buena la experiencia, cómoda la habitación, hubo algo de ruido porque se hospedaron chicos en un evento de olimpiada estatal, el restaurant no muy bueno su menu ya que no tenia buen sazón y la variedad de comida en la carta es muy pobre, pero claro muy limpio.Genuine Hotels.com guest review
"no existe habitacion de luxe"
me fue bien, lo que no me parecio es que aqui pague por una habitacion de luxe, y chando llego al hotel me dicen que todas las habitaciones son iguales, osea que pague de mas sin sentido.Genuine Hotels.com guest review
Muy bien en general pero se equivocaron en el registro que eramos 2 personas , solo pusieron un huesped. el problema fue cuando fuimos por nuestro "desayuno comoplementario para dos" si era "para 2" , no hubiera importado si uno de los 2 no era huesped alli. deberian anunciar 'Desayuno complementario para dos huespedes por cuarto'. es muy desagradable […] que despues de desyunar 2(complementarios como indica el anuncio ambiguo), traten de cobrar por 1. Read moreGenuine Hotels.com guest review
"HOTEL MUY AGRADABLE, LIMPIO"
ES UNA CADENA DE HOTELES CON EXCELENTES HABITACIONES, ATENCION DEL PERSONAL, Y LA COMIDA ES MUY BUENAGenuine Expedia guest review
Una buena opción económica y cómoda, pero deja mucho que desear en cuanto al mobiliario, toallas muy viejas y percudidas, así como las sábanas.Genuine Expedia guest review
Mejorar la calidad de la comida, ya que no es muy barata, no es excelente en sabor, calidad y presentación...Genuine Hotels.com guest review
La alberca estaba demasiado sucia pero de ahí en mas todo muy bien.Genuine Hotels.com guest review
excelenteGenuine Hotels.com guest review
La regadera en la habitación que me tocó fue muy incómoda, ya que salía muuuy poca agua y con nada de presión.Genuine Hotels.com guest review
"La cama esta muy rica"
la habitación es sumamente comoda para dormir, lo único malo fue que no había plancha, la tele tenia el decodificador desconectado y fue un rollo, la chapa de la puerta se quedo sin pila y tuve que bajar 3 veces a cambiar la llave antes de que se dieran cuenta de que la chapa no tenia pila, la presión del agua en la regadera es, a mi gusto, muuuuy mala […] por que casi no hay y el internet es lo mas lento que he visto en mi vida. Gracias. Read moreGenuine Hotels.com guest review
"En general bien"
El personal del hotel atento y todo bien solo les falta un poco mas de limpieza en las habitaciones y pasillos, tal vez vez un poco mas de rapidez en el momento de ingresar al hotel, el tiempo de checar la reservacion. Las instalaciones estan en buen estado. Si repetiría mi estancia aquí, ademas de que tiene muy buena ubicación y facil acceso.Genuine Expedia guest review
Megusto el ambiente del hotel la seguridad y amabilidad de su personal lo recomiendo al 100%Genuine Expedia guest review
El hotel esta muy bien, el personal muy amable, y las habitaciones también, muy bien. Lo único que me pareció caro fue el restaurante.Genuine Expedia guest review
Muy buen hotel..Genuine Hotels.com guest review
"La señal de wi-fi es muy pobre"
Para un hotel de esta categoría, me parece una falta de consideración a los clientes la pobrísima calidad de la señal de internet en las habitaciones. Para lograr una comunicación relativamente decente, hay que bajar hasta el business center. Es mi tercera visita a este hotel en 2 años, y no ha mejorado nada. Por tanto, creo que será mi última vez en […] este lugar. Read moreGenuine Hotels.com guest review
"Extremly cold in the lobby and dininghall"
Nice hotel, but it was extremly cold in the lobby and at breakfast. Even the staff was wearing scarfs. Had to put on a wintercoat. Icemachines didn´t work, the TV had bad reception and no englishspeaking channels. Very comfortable beds and it smells amazing in the rooms. Very clean as well. Has a very nice restaurant (steakhouse) about 10 minutes walk […] from the hotel. Read moreGenuine Hotels.com guest review
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