"Excellent Hotel....Worst Service in My Life"
Usually Travel Once a Month and this hotel had the worst service I've had had in a any hotel. The worst service was a the restaurant and the Front Desk...Genuine Hotels.com guest review
Terrible cooling system in the entire hotel, except for roomsGenuine Hotels.com guest review
Our stay was fantastic at this hotel. Food and ementities were top notch. The staff was so attentive. The views were beautiful from the room, the pool and the beach. If you are a golfer the course is amazing but get ready to pull out the checkbook. My only complaint is that the beach was not swim able for most of our five day trip.Genuine Expedia guest review
"Amazing hotel on the beach"
I never take the time to write reviews but this resort definitely deserves one! We went for our 7 year anniversary and had the best time of our lives! The resort was beautiful and we loved the many different options of foods and drinks. They take very good care of the grounds and the rooms were clean and tidy. The staff went above and beyond our expectations […] always friendly and accomidating. I'm already looking forward to visiting again hopefully next year with our kids. Read moreGenuine Expedia guest review
Returned home and was ready to go back. Great location!Genuine Expedia guest review
"Taxi transportation $80 to u hotel 4 25 min drive"
Prices are ripped off mafia between resorts are involved they made up to 50% that'd u really paid I heard by accident when they. Collecting the feeGenuine Expedia guest review
"Fiesta Americana: A nice place to relax"
The F. American is a good choice if you want a relaxing time and a good view. Food was average to good. The Peninsula being our favorite spot for Lunch and Dinner food was very good and service was excellent, the steakhouse coming a close second. Room service was prompt, food above average and always warm to hot. Facilities were clean and maintained, […] the pools were very nice and had enough lounges to accommodate everyone who wanted one (at least during our stay). The spa was nice, the staff professional and polite. Beds were a bit firm but the room was larger than expected. The Vacation Club people were understanding that we wanted to get to our room after our flight and did their best to be quick and informative when arranging our presentation (thank you Regina). The presentation lasted about 2hours but Robert was low pressure, which was very nice. The service staff from the front desk to the pool side service were great, polite, eager to help and always a joy to talk to. We are already planning on returning to the F.Americana, it was so enjoyable. Thank you for a great time Read moreGenuine Expedia guest review
"Some good, some bad.."
We were there for a week, and although we enjoyed ourselves we probably would not go back. I'll start with the positives, no towel cards, staff was incredibly friendly, food was more ala carte instead of buffet so that was nice, Free WIFI was really nice. Now for the bad, beach is horrible as there are a ton of boulders all close to shore making it […] pretty impossible to go into the water, sand was like small shards of glass, music at the pool bar was 80's pornish, virtually 0 nightly entertainment, time share people on the resort where they won't really let you get to your room without trying to book a 90 minute appointment, they are newly all inclusive so some menu items still cost you money, and no corona on tap or even in the room. Not tremendously close to Cabo so you can't take a water taxi like we did at the RIU last time we where there so we had to cab it in. Read moreGenuine Expedia guest review
"What a pleasant surprise!"
This was a last minute vacation choice and I made my decision based on a few reviews and some nice pictures. I also saw that the property was all inclusive. This didn't make or break the deal for me but I thought it would be a nice little extra but it turned out to be a marvelous benefit. I hadn't been to Cabo in almost 15 years and I didn't know what […] to expect from the area itself in general or the hotel in particular. Well let me tell you I was pleasantly surprised with both. First the hotel was fabulous. It was a gorgeous property with great views of the ocean. The staff was extremely delightful and helpful. The place had several restaurants and you never had to leave the property if you did not want. I'm a golfer however due to a recent knee surgery I was unable to play. However I did take a look at the golf courses and facilities that have adjoining the property and they were awesome. Second of all the general area of Cabo has grown tremendously and is now a vibrant and exciting place. I was told by several locals in the know that Cabo is the number-one vacation place in Mexico and the Fiesta Americana is one of the top resorts. I can see why. I would strongly recommend the resort and the area as a great vacation destination. Read moreGenuine Expedia guest review
"Fabulous - flawless!!"
I brought my daughter and her friend here for her senior trip. We were blown away with the superior service and friendliness of ALL the staff! Israel Castillo and Pablo kept us in drinks and food every day. They exemplified stellar service! Jesus at the Peninsula was so sweet and knowledgable. He gave us a daily spanish lesson which always proved to […] be entertaining, helpful and fun! I will definitely be back. Read moreGenuine Expedia guest review
"Great hotel overlooking the ocean."
Great experience at this hotel. The staff was great, the food was amazing. Have already bought a return trip.Genuine Expedia guest review
My husband and I returned to the Fiesta Americana to celebrate our 20 year anniversary. Had a very relaxing time. Staff service is incredible! Loved the all inclusive option!Genuine Expedia guest review
"Beautiful hotel, great service!"
Everything was great. The hotel grounds were immaculate, the staff was incredible and the food was great. The restaurants were all good, Italian was our favorite. They had top shelf liquor not just the crappy stuff. The only negative was that you cant swim in the ocean there, but the pools were great and there was always lounge chairs available.Genuine Expedia guest review
this hotel is an a great location, facilities are more than we expected.Genuine Expedia guest review
I ve a great time in Los Cabos. Excellent hotel. You can go with friends or familyGenuine Expedia guest review
"Beautiful grounds and excellent service"
We were pleasantly surprised at the level of service and the condition of the hotel. The grounds are immaculate and the staff was friendly and helpful. They had a nice selection of room service options and all of the restaurants were excellent. The drinks by the pool were stronger than at other all inclusive resorts we have visited. I have nothing but […] good things to say about fiesta Americana. Read moreGenuine Expedia guest review
"Definitely made up for some faults."
First night dinner wasn't good at all. After speaking with Martin the food and beverage manager the rest of the trip was excellent. They are working on making some changes as it went to all inclusive just few months ago.Genuine Expedia guest review
"Very Clean Hotel and the Views are Fabulous"
This hotel has just changed to all-inclusive. The staff seemed to be adjusting to this as the service was slow at the pools and they complained about the change in their pay. Some staff seemed lazy however, I found William and Sergio the breakfast wait staff to be fast and courteous. I found that if you mentioned the lack of service then they picked […] up the pace. Restaurant staff was excellent except for breakfast. The pools were clean and the facilities the same. I would stay here again. Don't pay extra for the Club as it does not offer much of a benefit now that it is all inclusive. Read moreGenuine Expedia guest review
"great family trip"
We brought 10 family members including our grand babies and adult children. Everyone had a great time. We had pleanty of options to go off and enjoy activities on our own or gather as a family. Could not have been a better venue.Genuine Expedia guest review
"Beautiful property, outstanding service!"
We celebrated our 30th wedding anniversary at this delightful property. The staff was amazingly gracious and helpful. Everyone smiles and when they say that if there is anything they can do to make your stay more enjoyable, they mean it. We booked under the Grand Club plan. The fresh fruit and juices in the mornings were delicious and when we asked […] if cappuccinos were an option, we were greeted with one as soon as we entered for breakfast. The concierges, Brian and Jonathan were very helpful and directed us to outstanding restaurants in Cabo San Lucas. Gil was on duty in the evenings. He had an easy smile and was most gracious. When we asked for anything specific, he remembered our preferences for the rest of our stay. All of the staff in the Grand Club helped to make the stay outstanding. We don't know if the Grand Club will continue to be an option, as the hotel has become all-inclusive. If it does continue to be included as an add-on, it is worth the extra charge! Read moreGenuine Expedia guest review
"Excelent service!!, good resort"
Excelent, good rooms, convenient dinner, etc.,; among a lot of resorts this is one the betterGenuine Expedia guest review
"Beautiful property with great food and service"
We had a very relaxing week at a great resort! The ocean is aquamarine and the fish abundant right in front of this resort. We saw more fish snorkeling there than when we went on a snorkeling trip.Genuine Expedia guest review
"Beautiful hotel and view"
I loved everything except that you can't use cash and in deli store no cash/ credit card. All inclusive is very expensive. We checked out at noon and were not able to buy drinks at deli since our account was closed. I think it's inconvinient in various scenarios. Other than that, loved itGenuine Expedia guest review
"Another great trip to Mexico"
Staff was awesome..pool and common areas were clean and nice..Food was AWESOME! Better than any other all-inclusive. The resort could use some nightlife, or place to dance, etc. Overall, very satisfied..small push upon arrival for vacation club meeting, but not too pushy.Genuine Hotels.com guest review
This is a beautiful facility with gorgeous views. Our group came during a slow period so the staff was very attentive and helpful. We did have some issues with room situation. We asked for two queen beds and twice were given a king after the room change. No big deal though. We tipped almost everyone even though they say it wasn't necessary. You can […] definitely see a difference in the service once you tip them though. The facility itself was very nice and clean but the layout was a bit confusing in the beginning. I like that they have a pool and area reserved for adults. The food was good but nothing spectacular. We pretty much ate at the ceviche bar during the day and tried different restaurants for dinner. My only complaint was the beach which was very rough. We tried playing beach volleyball the first day and our feet got torn up from the sand and corral that was left on the beach. We mentioned this to the staff and they immediately cleaned it up the next day. Overall, I'd say this resort is very nice with a few minor details that would make it a solid 5 star. Read moreGenuine Expedia guest review
"Cabo vs Cancun"
Never having been to Cabo but to Cancun many times I would say no comparison. From the food to the facilities. Cabo all the wayGenuine Expedia guest review
"Great for families with small children"
My wife and I have 2 kids (5 and 3). Our 5 night (Apr 19-24) vacation (all-inclusive) was perfect for what we wanted. We did not need to do anything during our stay, no stress, no organization, no reservations, no money - just relax. You could order anything, any time, anywhere. It was all included. It is sort of like being on a cruise ship. We thoroughly […] enjoyed watching our kids everyday (most of the day) in the pool. They made friends and played with other kids. The kids club was simple but we did not use it as much as we expected. The kids even enjoyed some of the evening events. At the end of the trip, my wife said that she was impressed with the service and happy with the choice we made. Suffice to say that there is no greater compliment this hotel could hope to achieve!!! Read moreGenuine Expedia guest review
Great place with good food and very friendly staff! Highly recommend it.Genuine Expedia guest review
Great setting with lovely beach views.Food was good for all inclusive.Enjoyed the live music at nights .Very friendly waiters and hotel staff .Pools are great but we had to get down early as we found other guests were putting out there towels on the best beds very early and then wodnering off until they were ready to sunbathe..We did get hit up a few […] times at the airport for time share.. Read moreGenuine Expedia guest review
It was an amazing experience. The hotel staffs are all professional and polite. Everything was inclusive as promised. Staffs all treat you the equally and it's definitely at least a 4.5 star service. Room were clean twice (good job). Staffs don't give you attitude even you don't leave tips, but of course we support service intelligence by tipping. […] Hotels over 55 taxi to go to the airport 1 way and $10 round trip shuttle to down town. enjoy every min. Good job management! Good for couples or family. Read moreGenuine Expedia guest review
We had a great time! Really enjoyed the beautiful grounds and pools. Our favorite restaurant was the Sushi Skybar. Angelica, Marisol and Kail were amazing!!!Genuine Expedia guest review
"Very Nice hotel"
Best Hotel I have ever stayed at the staff was so nice to me. The view the pool the room was so nice. I recommend this hotel to anyoneGenuine Expedia guest review
"We had a fabulous time!"
The hotel was very grand and beautiful. The choices for food and entertainment were fantastic and the staff was simply the best!Genuine Expedia guest review
"Great All Inclusive Resort"
Our stay here was very pleasant and I'm glad I found this place. If you don't want to stay in the heart of downtown Cabo and want a private resort that's well maintained, relaxing, with good food, and friendly service then this is the hotel for you. It's also just 15-20 mins away from downtown so it's not too far if you want to venture out. It was a […] great experience and we had a good time. It was so great that we will be returning back to this hotel in the fall. Read moreGenuine Expedia guest review
My family has visited Cabo every year for the last 7 years and have never been disappointed until now. It started the moment we stepped off the shuttle. A bell man met us, taking our baggage, and pointed us to the check in. We paid for a the Grand Club, which doesn't get you anything special, so don't bother. Once checked in, another checkin person […] tried to sell us on their vacation club..we said no, so she told us the bell man would show us to our room.. Well no bell man.. And our baggage still at the curb.. So we grabbed it.. With no one around, went to search for our room. We asked 3 people who worked there directions and nothing but pointing. Finally one stopped and helped us find it. So as you can see, so far, not impressed...from there, service was very poor. The service folks seems put out in helping us. For example, traveling with a 5 year old, a pickier eater, but loves cheese quesadillas, all but 2 restaurants saying they could not make them, so I said, I'll walk over to the restaurant that had them, then suddenly they could make them. Our room mini fridge was only filled once and that was because we had to ask. This is not a kid friendly property, lots of kids but not kid friendly. The best service the whole week, was Miguel at the Mexican restaurant and they 2 at the hamburger grill. To make a long story short, because I could go on... Spend your money elsewhere.. Loved Dreams, Secrets Royal Solaris, and Barcelo.. Scratch this one off the list. Read moreGenuine Expedia guest review
"Unsurpassed service, Friendly people, Great times."
Just got back from a week at FA. The pools on the property were beautiful with great views overlooking the ocean. Easy access to the beach for snorkeling, beachcombing and sunbathing. The sun can get pretty hot so you can run under the palapas for cover. Thirsty? Catch one of the local waiters and ample drinks will come your way. Food selection was […] good in the multiple restaurants ... 4star yes but needs a it more flair, environment and selection to move to 5 stars. Service makes up for the food. Very attentive servers, always nice and will to address your every need. The room was spacious, clean, well tended, and comfortable. Great ocean views on the balconies (most rooms face the ocean). The hotel is 10min from Cabo and 15min from San Jose - perfect for seeing the area. Price is on the higher side for an all-inclusive resort. We added the European plan for food and for drinks. Cost effective if you eat on site for all of your meals. A few adult beverages a day will easily equal out the cost. Worth the experience! Read moreGenuine Expedia guest review
Great hotel, friendly staff. I thoroughly enjoyed my stay.Genuine Expedia guest review
"Excellent location near to the beach"
Me and my wife had our 25th anniversary last week and this resort was the best trip we have ever taken we will come back every year.Genuine Expedia guest review
"Amazing Location. Great Service!!!"
This was are 6th stay in Cabo San Lucas. First time at the Fiesta Americana. What a great location and beautiful facilities as well as the proximity to the Pacific Ocean. We stayed in the Grand Club location on the top floor. Great views as well unbelievable service. Shout out to Gil the bartender. He was excellent. Thanks for making are stay extra […] special. My wife and I are typically not into all Inclusive. But this was by far the best one we have been to. We only stayed 3 nights....wish we were still there. Read moreGenuine Expedia guest review
The location and facilities were gorgeous. Rooms were just OK- not that great at all. LOTS of children. Food at restaurants was good but breakfast buffet was gross. No night life but very relaxing and pretty overall.Genuine Expedia guest review
"Wonderful and relaxing resort!"
My boyfriend and I stayed for a week and loved our stay there. The room was clean and comfortable and the pools and overall ambience were luxurious and beautiful. We especially loved the Italian restaurant, El Rosato, where we had two waiters, Paul and Luis, who were so friendly and attentive. I highly recommend Fiesta Americana!Genuine Expedia guest review
Clean, very friendly and attentive staff. We had a great time! Food is good, the drinks are not watered down. Beautiful beach where you can swim. We did not have a problem with timeshare salespeople at all.Genuine Expedia guest review
"Nice facility. Great value."
Politeness and friendliness of staff- 5 star. Food 3 1/2 stars which is good from a foodie and a LOT of food. Excellent pool and beach. Great value.Genuine Expedia guest review
Superb vacation destination!!! Ensure you borrow snorkeling gear to enjoy the Amazing reef, teeming with fish, at the resort itself. The restaurant options are superb. Also, Rafael, serving at the Italian restaurant offered exceptional service - thank you so much for making our vacation so special Rafael!Genuine Expedia guest review
"Great family vacation spot!"
Loved the all-inclusive - this is the only way to go with kids. The grounds were amazing and the staff was very friendly. The property offers snorkeling and access to ocean. Kids loved the snorkeling and swimming with the fish. Only complaint would be a rougher than usual sand on beach. However, this was easily overlooked.Genuine Expedia guest review
Excellent rating for every facet except Check-in. Thirty to forty-five minute wait is not a great way to start. However, everything after that makes that experience fade. Now that I think about it I should say it's horrible to keep everyone away so we can have it to ourselves!Genuine Expedia guest review
"Perfect. our honey moon was exceptional."
Everything was perfect..We pic the best hotel in Cabo San Lucas.Genuine Expedia guest review
"Great little vacation"
My husband and I visited Fiesta Americana with another couple. We were there during high school spring break time, but the hotel was not filled with high school kids. There was a good variety of families and young couples. We had a great time.Genuine Expedia guest review
"Nice hotel! Not very swim accessible. Staff great!"
Beautiful location! Definitely go to San Jose del Los cabos!Genuine Expedia guest review
This was our first trip to Mexico (Los Cabos) and I cannot say enough good things about it. The hotel is incredible--very friendly staff, good food. Location is perfect on the beach & the pool is a great temperature .Rooms are were clean .The food in all the restaurants was wonderful Especially wanted to mention some of the servers--- and Jesus at Peninsula […] in particular were exceptional, Also the manager of the Peninsula Alexandoro is very friendly and very nice . We loved #1 Peninsula ,Rosato (Italian) and La Bodega (Argentine/Steak). The entire staff was great . The manager La bodega was very nice and friendly .There's a little coffee house next to the gift shop that had soft serve ice cream that was a real treat for the kids. Our two boys age 7 and 10 went to the kids club, which was decent. The girls there Naomi and Maydel were excellent and very friendly to the kids. We saw whales in the ocean just off the beach pretty much every day, and iguanas hanging out on the rocks by the pool. At night there is entertainment (a small band, an electric violinist) by the fire pit. We really enjoyed entertainment by electric violinist Luciano Pavan . All the staff from this hotel are very nice, friendly , and hard working people . They deserve a good tip ! All the staff speak very good English which makes it easier. I will highly recommended this hotel to all my friends and family ;-) Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )