Comfortable room, reasonable restaurant. Casey's nearby was good restaurant. Free wi-fi worked well.Genuine Hotels.com guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata Dear DT Thank you for taking the time to provide us with your feedback from your recent stay at Holiday Inn & Suites Kanata. We're so glad that our location and free internet service made your stay an enjoyable one! We look forward to welcoming you back on your next stay . Warm Regards, Alana
"Expensive , no breakfast and no easy access to Hwy"
Okay but price was high and room service very expensive!Genuine Hotels.com guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata Dear Peter Thank you for providing us with your feedback of your recent stay at Holiday Inn & Suites Kanata. Our onsite restaurant has recently undergone an extensive renovation and we are proud to offer a la carte breakfast, lunch and dinner options to all our guests. We look forward to welcoming you back again to enjoy the dining experience in our hotel restaurant. Warm Regards, Alana Haining
The location of the hotel was perfect! Close to shopping and restaurants/entertainment, and a perfect distance from the Scotiabank Place. Staff were exceptionally friendly and even took the time to call up to the room to ensure we were satisfied with the room. I will certainly be booking my next stay at the Holiday Inn and Suites in KanataGenuine Hotels.com guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata Thank you very much for your wonderful feedback about our hotel and staff. We're glad that you were able to use our convenient location, close to the highway and a multitude of shops and restaurants, to its full advantage. We look forward to welcoming you back again when your travels bring you to the Ottawa-Kanata area again! Warm Regards, Alana
"Lose the Double beds !!"
The hotel is in an excellent location - can walk to shopping and restaurants. The front end staff were very polite and courteous. A bit disappointed to see that they still have double beds...seemed really small. Most hotels hae replaced double beds with queen size beds. Otherwise a very pleasant stay.Genuine Expedia guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata Dear GnS Thank you for taking the time to provide us with your feedback from your recent stay at Holiday Inn & Suites Kanata. We're so glad that our location within walking distance of over 50 shops and restaurants made your stay an enjoyable one! We look forward to welcoming you back on your next stay ; perhaps in one of our queen suites featuring a queen sized bed and separate living area with full pull out couch Warm Regards, Alana
"Heart of Kanata"
Great. We got an upgraded room when we arrived and stayed in a suite. In walking distance to shopping.Genuine Hotels.com guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata Dear Traveller We're so glad you enjoyed your stay at Holiday Inn & Suites Kanata. Our location within walking distane of over 50 shops and restaurants certainly gives you plenty to do while in the Kanata area. We look forward to seeing you at our hotel again in the near future! Warm Regards, Alana
Short but great stay. Staff was fairly friendly and helpfull. Would stay again if on the area.Genuine Expedia guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata Thank you for taking the time to let us know that you enjoyed your stay with Holiday Inn & Suites Kanata. We're very proud of our staff and are pleased that they were able to provide you with excellent customer service. Warm Regards, Alana
"Nightmare stay softened by excellent staff"
Our 4-year old daughter caught a stomach bug and was throwing up all night in the room. The staff was helpful throughout the night and into the next day, bringing up new linens, providing directions to late-night pharmacies, and extending our checkout times. They even packed up our breakfast to go when we had to take the little one to the hospital. […] Fantastic, empathetic service. Read moreGenuine Expedia guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata Wow, travelling with children doesn't always work out as planned! As difficult as your expereince was were very glad our excellent staff was able to make your stay a bit easier. We hope you'll join us again in the near future when you will be able to relax and enjoy our hotel and facilities, maybe your daughter will feel up to taking a dip in the pool or a walk over to the Kanata Centrum for some shopping and entertainment! Warm Regards, Alana
Went to the sens game, perfect place to stay! close and convenient.Genuine Hotels.com guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata Dear Kyle We're so glad that our location close to Scotiabank Place was convenient for your recent visit to Kanata. We're excited to know that you consider our hotel 5 star worthy and look forward to welcoming you back again soon! Warm Regards, Alana
"Close to Scotiabank Place"
Hotel was clean and comfortable. Loved the layout of the room. Close to shopping and Scotiabank Place. Great stay!Genuine Hotels.com guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata Dear Deb We're so glad you enjoyed your recent stay at Holiday Inn & Suites Kanata. We pride ourselves on offering a clean comfortable "home away from home" for all our guests! We look forward to welcoming you back on your future stays in the Kanata area. Warm Regards, Alana Haining
"Great location, beds just too uncomfortable."
Family of four visited the hotel, one room with two double beds. Room offered all amentities required however the double beds are just not comfortable with two people. We could have opted for two rooms with queen bed in each but that would have been double the price. Overall nice hotel, great location, just wish the bed was more comfortable.Genuine Expedia guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata Hello Steve Thank you for staying with us on your recent visit to the Ottawa-Kanata area and for rating us 4 out of 5 stars because of "your overall experience and our great location". My sincere apologies that our double beds did not meet your expectations. For your comfort, I would suggest one of our queen suites with a queen bed in the bedroom behind french doors, a sofa in the main area that pulls to a double and upon request we can provide a roll away bed as well. I do hope we may have the opportunity to have you stay with us again. Warm Regards Jennifer Major
"very nice staff and property"
loved it... nice staff and propertyGenuine Hotels.com guest review
"the Best Ever!"
It was the best stay at any hotel ever! Clean well lit, friendly staff accomadating. I give it a 5 and I travel a lot. Hassle free!Genuine Hotels.com guest review
"Wonderful stay in the city!"
My boyfriend and I went to Ottawa for a short vacation and loved our stay here! The service at the front desk was excellent and quick and our room was amazing. We were in a corner room with a queen bed and it seemed like it had much more space than a lot of the pictured I'd seen online. The bathroom was small but adequate. The sink was a bit of an issue; […] when you wash your hands, the water goes all over the counter, but I have seen the hotel address this issue in other reviews before I went so it wasn't a big surprise. We took our car figuring we would need to drive everywhere but everything is within reasonable walking distance. The only thing we drove to was the Civilization museum across the river. My only real disappointment was the fact there wasn't an extra sheet on the bed, just the comforter. Thankfully, the room had in-room temperature control and we were able to get it just right for a wonderful sleep. We both agreed that if we ever decided to come back, we would book this hotel again! Read moreGenuine Expedia guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata Hello I am delighted to hear how you enjoyed your stay at The Holiday Inn & Suites Ottawa Kanata and for noticing and acknowledging our teams' commitment to delivering superlative service. I would like to thank you for staying with us and I do hope you will do so again in the near future. Warm Regards Jennifer Major
"March break night getaway-disappointed in hotel :("
I think the overall location and finishes of the hotel are good but was surprised that the heating system was quite noisy at night and kept us up (along with the mini-fridge compressor kicking on and being noisy too). The hotel pool is quite small and very little area for parents to sit while the kids swim and was very hot in there (great if you are […] swimming but not if you are just supervising). The beds are comfortable but being only doubles makes sleeping not as comfortable (my son moves around in his sleep too much! - queens would have been better). I would likely look for an alternative hotel next time when coming to the Kanata area considering the weekly price was quite high given the above experience. Read moreGenuine Hotels.com guest review
Check in was efficient and friendly Room was clean and adequate. but a little narrow if one was using the non bedroom area. Restaurant was adequate but needs some zip! Wine was overpriced. On check out the staff was helpful re directions Overall rated very good.Genuine Expedia guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata Dear Bob Thank you for your overall rating of "very good". We appreciate you staying with us while you were visiting the Ottawa-Kanata area and I do hope you will stay with us again.
It was a nice hotel and the location was great, close to many restaurants and shoppingGenuine Expedia guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata Thank you very much for staying with us and for sharing your comments. I am happy to hear that you were able to enjoy the many shops and restaraunts conveniently located nearby in The Kanata Centrum. I hope you will stay with again if you find yourself in the Ottawa-Kanata area.
"Great place very friendly"
We were in Ottawa for a funeral. The staff were very friendly and compasionate. We followed the evening with an amazing meal at the restaurant - the BEST steak i have had in a long time.Genuine Hotels.com guest review
"Good location for night life"
Location of the hotel was very convenient for my on-site business trip. At nice lots of places to eat were available within walking distance. A decent selection. The hotel was also very nice, and the breakfast that was included with my room was very good -- table side service with lots of coffee :) Would definitely stay again.Genuine Hotels.com guest review
"At last a true quality Hotel"
From the time we arrived to the moment we left, we were greeted and treated with curtiousy and respect. The staff were very helpful and knowledgable when assisting us in making travel plans to the Scotiabank Palace... I would definatley reccommend and book another stay at this very fine hotel...Genuine Expedia guest review
Response by Holiday Inn Hotel & Suites Ottawa Kanata I am delighted to hear that you have "At Last, Found A True Quality Hotel". Our team is commited to providing our guests with a truely memorable experience by delivering superlative service and creating Great Hotels, Guests Love. I hope we will see you again soon.
"Great, clean facility and friendly staff"
Enjoyable.Genuine Hotels.com guest review
fine hotel, nice dining, close to Scotia Bank PlaceGenuine Hotels.com guest review
"A Good Find"
The staff are very friendly, the hotel is clean and has a good pool and whirlpool. Would stay there again. Also has free parking and wi-fi.Genuine Expedia guest review
Staff was very accomodating. The pool/hot tub was nice and relaxing. The rooms were clean and renovated. The restaurant had a good breafast and easy on the wallet too :)Genuine Expedia guest review
"convenient to get to hwy 417, shopping around area"
Other than the failure to replace used up shampoo/conditioner, service was great. Rooms are a little small, but mattresses were comfy.Place was clean.Genuine Hotels.com guest review
"Ok except fot bathroom layout"
Generally ok but the bathroom was poorly designed. There was no place to put cosmetic items or to lay out a shaving kit in the inner bathroom where the sink and tub are, only the precarious edge of the sink. Very awkward.Genuine Hotels.com guest review
"close to highway and restuarants"
stay was great rooms were comfyGenuine Hotels.com guest review
"Not your average cookie cutter hotel!"
The check-in and service at all points we wonderful. The big franchises can sometimes disappoint due to inconsistency, but this hotel is a fabulous value and a delight to stay at.Genuine Hotels.com guest review
"Chillin at the holiday inn"
The pictures of the pool looked amazing online but the real deal was far from luxurious. The hot tub was luke warm with 'jets' that barely had any pressure. As far as the rooms go they were gorgeous and nicely cleaned, although the maids began cleaning a little to early for comfort at 9amGenuine Hotels.com guest review
We loved that this hotel was within walking distance of everything, including walmart, restaurants, bars, grocery store, LCBO, Future Shop, and several clothing stores.Genuine Hotels.com guest review
"Great stay at this hotel!"
Price was excellent - included parking and internet! I usually stay in downtown Ottawa when I visit my daughter and I alternate between Albert at Bay and LesSuites as I prefer a suite to a standard hotel room. I will stay at this Holiday Inn in Kanata instead. It is right off the highway and had a pool/hot tub and a restaurant attached. Plus there is […] a shopping mall across the road. Everything all in one location and without the traffic & parking hassles. Read moreGenuine Hotels.com guest review
"Close to food and shopping"
The hotel was great and the staff very helpfulGenuine Hotels.com guest review
"Friendly and comfortable"
The suite we had was clean, and had everything we needed. The indoor pool was great for my kids. The staff was friendly and helpful. Easy access from the highway.Genuine Expedia guest review
It was all good!Genuine Hotels.com guest review
Upgrade the equipment in the gym. It isn't bad, but starting to get old. Great hours on the gym (24hrs). Nice staff, clean hotel. Will stay there again.Genuine Hotels.com guest review
"Nice stay, AVOID THE POOL"
We had a great stay there.. Close to Scotiabank Place, the staff was super friendly, very accomodating, but shortly after going for a swim in the pool, my girlfriend's eyes were in incredible amounts of pain, she literally couldn't open her eyes without tremendous burning sensations.. Thankfully a few hours passed and she eventually (with the help of […] some eye drops from the pharmacy) got better, but still.. :\ Read moreGenuine Hotels.com guest review
"Poor hallway noise control"
The hotel had excellent facilities except for a key aspect of noise control through door to hallway which on the Saturday night in question was extremely poor. Even standard conversations in the hall ~11:30 pm came straight through, and revellers arriving back at 2:50 am woke us up. The Staff gave us courtesy free breakfast, with restaurant staff being […] very accommodating and friendly. However, front desk discussion that they knew about the problem of lack of door noise control, and didn't yet have a solution was very disconcerting. The explanation of needing to find a solution that allowed hearing hall fire alarms, while controlling noise seemed very lame. We've never experienced this level of problem, so are unsure why the staff do not have a solution. Read moreGenuine Expedia guest review
We arrived a couple hours early and our room wasn't ready yet.But the the lady at the desk said she could give us a key to the pool area and they could store our bags until our room was ready. My son was in heaven made a great start to the trip.Thank You so much RobGenuine Expedia guest review
"Holiday Inn Kanata"
Was a good place but expensive :(Genuine Hotels.com guest review
"Holiday Inn Kanata"
We were very happy that it was close to the highway and our destination, too. The room was really clean and the bed nice and comfortable even the coffee in the room tasted good. This hotel will stay on my list of great places to stay.Genuine Hotels.com guest review
"holiday inn kanata ontario"
I am a paraplegic, confined to a wheelchair and I found that the bed height was a little awkward. I don't understand why hotels are putting such high beds in the wheelchair accessible rooms. It is difficult to jump up onto a high bed and this often causes my shoulder to hurt. The other problem was the lack of proper bars in the bathroom next to the […] toilet. There were bars attached to the toilet, but they would lift off the ground when i used them causing me instability and unsafe transfers. otherwise the hotel was clean and modern. Read moreGenuine Hotels.com guest review
"one of the best Holiday Inn"
We were at the hotel for only one night to see the volleyball game at the Scotiabank Place. Hotel is conveniently located if you there just for the game, a little bit overpriced. Great service.Genuine Hotels.com guest review
郊外にありますが、ショッピングモールに隣接しているのでアジア食のレストランも利用できます。部屋、サービス共に良く、快適に過ごすことができます。また、朝食の内容が良く、価格が非常にリーズナブルです。Genuine Hotels.com guest review
Kindly Service.Genuine Hotels.com guest review
"Désuet et mal propre_ÉVITEZ CET HÔTEL"
JE NE RECOMMANDE PAS CET HÔTEL. Les photos sur leur site donne l'impression du immense piscine. À l'arrivée, l'hôtel semblait correct. Mais rendu dans la chambre (très petite), la lit sont SUPER MOU et donne mal au dos. La salle de bain est simplement correct mais pas de rangement. Donc après le check in on s'est dirigé vers la piscine. À l'arrivée […] dans le vestiaire, l'odeur INFECTE de chlore et la QUALITÉ DE L'EAU nous a fait retourner à la chambre sans nous baigner. De plus le spa ne peut qu’accueillir deux personnes. Il était déjà occupé par deux ados. Read moreGenuine Hotels.com guest review
Tres bien a l'exception du divan-lit. Mes enfants ont dormi sur les ressorts...Genuine Hotels.com guest review
"Nuit très agréable !"
Contrairement à notre dernière visite dans cet établissement, nous l'avons trouvé très tranquille. Nous avons très bien dormis. Le souper au restaurant Graffitis fût très agréable, la baignade dans la piscine aussi. Il ne manque de rien dans les chambres, petits échantillons, séchoir à cheveux, cafetière, tasses, verrres, serviettes, débarbouillettes, […] etc. Bravo à toute l'équipe. Read moreGenuine Hotels.com guest review
"Service bilingue apprécié"
J'ai apprécié l'hotel par contre l'insonorisation laisse à désirer. J'entendais tout ce qui se disait, ce qui ce passait dans le couloirGenuine Hotels.com guest review
"Chambre et service impeccable"
Très bon hotel, chambre magnifique, personnel très bien. J'y suis restée trois nuit, d'ailleurs j'ai eu un petit soucis avec la réservation de la 3ème nuit, ils m'ont beaucoup aidé (mon anglais n'étant pas top).Genuine Hotels.com guest review
"Emplacement idéal à proximité de tout"
L'hotel est situé en bordure de l'autouroute et à pieds se trouve cinéma, magasins en tout genre, épiceries et restaurants! A quelques minutes d'auto de pusieurs autres sites tout à fait charmant!Genuine Hotels.com guest review
"Emplacement parfait !!!"
Agréable et très bon service! Merci beaucoup et on se revoit l'an prochain.Genuine Hotels.com guest review
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