"Red Lion Boise Rocks"
Love this place. Air conditiong not working in room this time but I love the staff , location, attitudes and fair pricing.Genuine Hotels.com guest review
"A good overnight stay"
My husband and I were traveling through Boise to Eugene from SLC and needed a place to stay that was pet friendly. Pet Friendly may be a bit excessive to say, they are a pet tolerant hotel. When we arrived the "kid" behind the counter wasn't the easiest to deal with. We had questions the areas that we could take the dog to go to the bathroom and he […] couldn't answer any of them. When he asked for a government ID, my husband handed him his military ID card and the kid told my husband he needed a real ID instead. After that the rest of the stay was nice. We got to our room which was on the first floor and the room wasn't outdated and had comfortable beds. My husband didn't like the overabundance of pillows; he would have rather had fewer medium firm pillows than several soft pillows. There was a flat screen TV in the room that worked perfectly. We went to the restaurant in the hotel for dinner. The bar/restaurant had a huge TV that I was able to watch my game on and the bartender took very good care of us. He made great drinks, although my expectations weren't very high coming from Utah. The food was so-so nothing to write home about. I was disappointed that they didn't have a designated dog area that was fenced in, but they do have a grass island. The carpet in the hallway from our room to the pool area looked like it had some major water damage, other than that it was a decent hotel for the its age. All in All it was a decent hotel for what we needed an overnight stay Read moreGenuine Hotels.com guest review
"Great downtown hotel"
Arriving at the hotel from the highway, it may seem like it's a little ways from downtown, but in actuality, it's a mere four-minute drive to the state Capitol and the shops and restaurants of downtown. Incredibly convenient, plenty of amenities for either business or leisure (I used it for both). No better option for the price.Genuine Hotels.com guest review
"Nice stay, love the pool"
Te only complaint I have is about the bad signal on the wifi and the difficulty for setting the temperature in the room. The thermostat was complicated, I thought I set it according to the directions but I woke up sweaty in a room almost 10 degrees hotter than what I set it for, but that was user error I suppose. The beds were really comfortable and […] the pool was really nice, but note that it is outdoors. We were on the third floor and it was really quiet up there. I think being on the third floor however might account for the bad wifi signal. The location is walking distance from downtown, albeit not right in the heart of down town, but it's only about 7 blocks to get to the middle of downtown. Read moreGenuine Hotels.com guest review
"one night enroute to destination"
great!Genuine Hotels.com guest review
"Convenient location, clean rooms"
Red Lion Inn can be counted on for consistent quality and cleanliness. I really appreciated the cafe, which opened at 6 am every day and offered a very reasonable buffer breakfast.Genuine Expedia guest review
"Right Down Town"
Very adequate for our needs.Genuine Hotels.com guest review
"near my son's apartment"
Overall, it was a very nice hotel. The room was a bit tired, with older furnishings and carpets. The staff was nice, the bed comfy and I liked being less than a mile from my son's apartment. Being only a 15 minute walk from the greenbelt and from downtown, was nice, but the neighborhood you have to walk through to get to those two places leaves something […] to be desired. The breakfast buffet was not wonderful, but it was cheap. I'd stay here again if other hotels are full, but it would not be my first choice. Read moreGenuine Hotels.com guest review
"Good Price and comfort"
Good price for the room and clean. The bar and staff were comfortable and the staff friendly.Genuine Expedia guest review
"Won't do it again."
There was toothpaste spit on the bathroom counter. The carpets in the hotel looked dirty. The hairdryer started smoking when I tried to use it and when I called down and asked for a new one - I had to call twice and it took them an hour. Not happy, won't stay here again.Genuine Expedia guest review
Response by Red Lion Hotel Boise Downtowner I am truly sorry that you had a less than perfect stay. I have shared your concerns with our Housekeeping Manager; she is investigating which room attendant was responsible for cleaning your room. I also apologize for not responding as quickly as we should have on the damaged hair dryer in your room. Once again I apologize for the issues during your stay. Ken Kester General Manager
I was kinda skeptical of this hotel but once we walked in it was very nice and the staff was very nice as well. The rooms were nice the bed was so comfy and the room was at a good tempature I will def stay here again next time I want to go downtownGenuine Hotels.com guest review
"Clean room, disappointing breakfast"
Good location for a business trip. The Buffett for purchase was lacking. I've seen a better selection at other hotels where the breakfast was complimentary.Genuine Expedia guest review
The hotel was wonderful. The staff was great, my room was perfect. I have never slept on a more comfortable bed before, it was more comfortable than my own bed at home. Will definitly stay there againGenuine Expedia guest review
"Close to downtown"
It was perfectly adequate. There is a shuttle van which is primarily used to and from the airport, but will shuttle folks to downtown if it's not in use for the airport. We took advantage of that which was great.Genuine Expedia guest review
"Finally a nice room"
Great bed, great service, room was very clean.Genuine Hotels.com guest review
I thought that the hotel was very nice. Staff was accomadating and room was very comfortable. The only thing that I thought was a little rough was that there was a school bus full of kids there and they were running up and down the halls at night. I heard them till about 2:00 A.M. I get it that they are kids but I would have thought someone else would […] have complained about them. Read moreGenuine Hotels.com guest review
Overall, greatGenuine Hotels.com guest review
Clean and nice. A little dated in places. Hotel is not downtown but close. Air Crews stay here.Genuine Expedia guest review
"Clean and comfortable."
The hotel was clean and comfortable with new beds and linens.Genuine Expedia guest review
"Hotel was comfortable"
Hotel was very clean. Good location near the MS walk. Room was comfortable.Genuine Hotels.com guest review
"About what I expected"
A slightly aging hotel in a middle class commercial neighborhood yet just a few minutes from downtown Boise. Helpful staff. Pretty good bar, so-so restaurant. Not many other restaurant choices nearby.Genuine Hotels.com guest review
"Red Lion stay"
Staff was not very friendly. They seemed unhappy to help or give direction.Genuine Expedia guest review
"Will stay again"
It was clean, pleasant and well kept hotel. Bed was comfortable. We were about 1 mile from Downtown Boise. Would stay there again.Genuine Expedia guest review
If you're looking to be downtown this is a great spot. You can walk to everything. The hotel was fine, a little out dated but fine overall. I would probably look for another hotel in a similar location if I was going back there.Genuine Hotels.com guest review
Breakfast buffet was not very good. Hotel is right next to a Gentleman's Club!!Genuine Expedia guest review
Response by Red Lion Hotel Boise Downtowner We would like to apologize for any inconveniences you experienced during your stay. We appreciate you taking the time to rate our hotel based on the experience during your stay. You are a valued guest and we hope to better serve you during your next stay.
Had a great expierience. I left my shoes by accident and housekeeping recovered them called me back and left them at the front desk for me. I was so relieved. Thank youGenuine Hotels.com guest review
"Nice but not on the top"
Not much clean but it's okGenuine Hotels.com guest review
Room was great. Hotel Lobby, Cafe and Corridors need to be upgraded.Genuine Hotels.com guest review
"Quiet and close to Joes Crab Shack!!!!"
We travel extensively with our daughter who plays basketball and softball. We have stayed in numerous hotels around the Western US. Loved our King size bed. . . very soft. Pillows may have been a bit too soft, but loved the generous amount of pillows!! Loved the sink on the outside of the bathroom...something rare at Hotels. I love a dark room. . . […] plenty dark. and for the most part. . . Quiet!!! Just heard a couple of door slams. . . but no talking in the hallway. . . .vey nice!! Close enough to my very favorite seafood shack. . . Joe's!!! Read moreGenuine Hotels.com guest review
This is a perfectly adequate hotel. It looks rather dated on the outside and has become a little scruffy, but all the main systems seem to work. I had a pleasant room with a comfortable bed. I did not try the restaurant or any other hotel facility. I was passing through Boise and this served my purpose well. But having said that, this was a fairly unmemorable […] hotel. Read moreGenuine Expedia guest review
Very, very pleasedGenuine Hotels.com guest review
I loved that the house keepers didn't knock and wake me up to clean the room. I woke up at 11:00am was gone by 12:00pm when I returned at 6:00pm too was cleaned. The staff was friendly and helpful with finding activities to do. I'll stay there again.Genuine Hotels.com guest review
"Good for the price only!"
We had a cheap rate for the weekend, so no breakfast was included. The hotel is dated with mustard colored walls. Carpets in the lobby and the rooms looked dirty. Our room, the duvet on one of the beds, had white stains on it. I put it on the floor for the maid staff to change, but they put in back on my bed. I tracked down a maid and asked her to replace […] it, she spoke little english, and she reluctantly replaced it. There were stains on the wall by the bed that looked like someone spilled a bottle of wine. The room phone was gross and looked like food was all over it. There was a huge water leak stain on the ceiling as you entered the room and the pop corn ceiling looked like it was about to come down. When the water was turned on in the sink and bath tub, the water was orange and sediments came out. We had to wait for the water to run clear. The beds were comfortable and close to Boise State University and downtown. Not sure I would stay there again though! Read moreGenuine Expedia guest review
Very dated property. Staff were nice, but when there is dirt and dried drippings on door handles/etc., how good can that be? Definitely a one to two star facility - no higher.Genuine Hotels.com guest review
"Quick Stay - Nice Hotel!"
My friends and I only stayed for one night as we were only in town for the Potato Bowl. The hotel room was comfortable and large enough for 4 adults for an overnight stay. We wish the beds were a true 'queen' size for more comfort, but the 'full' size beds were fine for the night. Large bathroom and plenty of towels. The hotel shuttle was also great […] - they took us downtown to the restaurants and bars at no additional cost. The hotel is also very close to downtown, so taking a taxi back home after a night out cost $6. The front desk was helpful and polite. I would stay again! Read moreGenuine Hotels.com guest review
My stay was great, the lounge had great food and wine. Coffee Cafe was over priced! The room was clean the service was very helpful and friendly. I would stay there again. However, I think the cofffe should be complimentry and not charge 2.00 for a bottle of water in your room.Genuine Hotels.com guest review
"very comfy beds"
We thouroughly enjoyed our stay. The hotel was clean and very nice. The bed was one of the most comfortable hotel beds we have slept on, which is something we look for over everything else. The breakfast was very good! We would defintaley stay here again.Genuine Hotels.com guest review
"Nice hotel, bad location, unhelpful staff."
The hotel itself is fine. Needs a little updating but clean and nice quality ammenities. The room across the hall seemed more like a makeshift night club, yelling, screaming, loud music, slamming doors and about 10-15 drunk college age kids. This went on till about 3 am. Hotel staff seemed unconcerned and totaly indifferent. No offer to discount my […] nights stay, or any form of reconciliation. Read moreGenuine Hotels.com guest review
Response by Red Lion Hotel Boise Downtowner Thank you for taking the time to submit a review on our property and your time with us. We value the input of all of our guests. I would like to apologize for not meeting your expectations. I’m sorry that my staff didn’t follow up on the noise complaint properly as they definitely should have. I do hope that you will come back and visit us again and if there is anything I can do to assist you with your next reservation, please do not hesitate to contact us directly Ken Kester General Manager
"Reasonable Price and Quality for a Reasonable Rate"
Reasonable Price and Quality for a Reasonable Rate - Good location for access to downtown Boise - Breakfast Buffet was just okay (for a reasonable price) - I would stay again at the hotelGenuine Hotels.com guest review
"Not what it use to be."
No hot water in the morning, open soap and shampoo in shower from last guest left, did not feel room had been cleaned well.Genuine Expedia guest review
"Fabulous beds and linens!"
Staff was very helpful and considerate, the rooms were updated and the beds and linens were very comfortable. This is the most important aspect of hotels for us. The lobby was nice, the only part that looked abit worn was the windows and color scheme of the place. Colors were a bit dated, but in very good condition. Because of the extreme winters the […] windows around the place are weathered. Nit picky - yes, but we were worried at first till we got in the rooms - worth every penny for a great night sleep! Read moreGenuine Expedia guest review
"Fine for an overnight not a honeymoon"
Clean and comfortable nothing overly special nothing overly disappointing.Genuine Hotels.com guest review
Very comfortable and clean. Also economical.Genuine Hotels.com guest review
Location is convenient. Clean rooms. Restaurant menu and room service need improvement.. Everyone was very helpful in every way. I would say that your customer service is excellent and that makes all the difference for a pleasant stay. I will definitely stay in your hotel next time I visit Boise, Idaho..Genuine Hotels.com guest review
Our room was very clean & quite the bed was comfortable. I was a little worried about a review talking about the strip club close by, it was no problem at all.Genuine Hotels.com guest review
"Clean ad quiet"
The hotel was quiet even though there were a lot of seminars going on. Staff was super helpful and friendly. Room very cleanGenuine Expedia guest review
"Great price for a very nice hotel."
We were treated very well on check in with a friendly, informed clerk. The room was in excellent condition, the beds were wonderful and the morning $5.00 breakfast buffet was a pretty nice extra treat. The hotel has lots of meeting rooms, a nice lobby, the coffee shop and a lounge. The pool and hot tub are outdoors, but looked to be in good condition. […] It was easy to get to this hotel also and was close to downtown. Read moreGenuine Expedia guest review
There for a conference, room was very nice. The beds were comfortable.Genuine Expedia guest review
This hotel was up to date,clean, and had very comfortable beds for a decent price.Genuine Hotels.com guest review
Nice Hotel...wifi not working so good. Might be my IPad but couldn't stream...connection very slow. Location very good...close to downtown without being in it. East walking or biking distance.Genuine Expedia guest review
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