Muy agradable debido a la calidad del servicio.Genuine Hotels.com guest review
12/04/14 middB Jacksonville, Florida
Loved staying here! New, clean, welcoming, and warm. Very well layed out rooms. The staff went above and beyond to meet our needs. We arrived in the wee hours of the morning and didn't make it to breakfast and they kindly offered help, getting cereal and milk out for the kids- especially helpful since it was a holiday with very little open. The only possible minute negative thing I would have to say is that I like to feel my covers on the bed up to my shoulders. The duvet was tucked in at the bottom of the bed, and therefore came up a bit short for my liking.
"Amazing service, comfortable rooms"
11/30/14 LivelyLaura Platteville, Wisconsin
We checked in about 1 am in the midst of a long holiday weekend drive. The front desk person was amazingly nice and helpful. I missed her name because of road brain fog, but she was absolutely wonderful. Even looked up the weather for our trip the next day while we unloaded the car. The room was extremely well appointed, clean, and comfortable. And very quiet. One of the true highlights was breakfast. It is a great hot breakfast of its type with many choices both hot and cold, and all very tasty. The best part, though, was Brittany. She was kind and helpful and positive (though not annoyingly so.) She greeted everyone, was patient with unruly kids, and made it very easy for me to take some breakfast up to my sleepy partner with to go bags and little boxes for the cinnamon rolls. She is an exceptional employee. I highly recommend this hotel.
"The service was beyond extraordinary!"
Nicole is the best concierge/desk clerk/staff that we have ever experienced on our hotel stays in any city. She went out of her way to make sure that we were satisfied with every aspect of our stay here at Holiday Inn Grabd Rapids North! In a word, Nicole is AWESOME!. She is definetly management material!
"Nice hotel. Good location. Very loud rooms."
11/14/14 youcan2 Lawrenceville, GA
The hotel is one of the nicer Holiday Inn Express hotels I have stayed at. The staff did an excellent job. The fitness center is well equipped, but the room was too cold. I asked the front desk to address this, but they did nothing. The rooms are adequate with comfortable beds. The sound proofing in the rooms is not so good. I could here every word my neighbors said. The breakfast was adequate. The nightly rate for the hotel was very good at $82 per night.
"Most professional and helpful front desk"
11/14/14 Bob G
My crew and I showed up to the Holiday Inn Express a day early. Nicole and Katie found us a room for 2 days that would fit 3 guys even know they where booked with a wedding and sporting events. Nicole and Katie where so helpful and friendly during the whole check in even when the front desk got busy with other customers. The girls bent over backwards for us to make sure we where well taken care of. My crew and I will be staying there at least twice a month now. It is very hard to find good employees now a days that would have done what Nicole and Katie did for me and my crew. The room was perfect and the shower was clean with great water pressure. I would recommend the Holiday Inn Express to anyone that is going to stay there.
"Exactly as expected"
11/11/14 Mark T Petoskey, Michigan, United States
Good Water Pressure in the shower, all drains worked. King Bed was comfortable and the best part of a HIE breakfast is the cinnamon rolls! Climate Control was one of the better ones where you can run the fan on constant for a little bit of background noise when sleeping. Lots of shopping right near by.
"Perfect weekend getaway"
11/04/14 Autumn D
My boyfriend and I stayed here for 3 amazing nights. The hotel well very clean, the staff very friendly and helpful, our room was perfect. Very comfortable beds, great water pressure on the shower, and very spacious. We didnt want to leave! We spent time in both the spa and pool and enjoyed them both! The breakfast had a great variety, was well stocked and had good healthy choices! We would definitely return! This hotel is also in a great location! Felt very safe with lots of options for food and entertainment near by!
"Very friendly yet again!"
10/12/14 DianeC23 Midland, Michigan
We were in the area for a conference and stayed at the HI Express. Having stayed here before, I knew what to expect. However, all of the employees were incredibly friendly - even more so than my previous visit. The clerks checking me in, and checking out, were friendly and caring. I had a pleasant conversation with the employee in charge of the breakfast area, as well. She gave me some great advice about area attractions, which was much appreciated. The room itself was spotless and comfortable. The beds are very firm, but comfortable. Thanks for the friendly welcome!
"Beyond My Expectations"
10/10/14 Kristy P Saginaw, Michigan
I had to travel to GR for work, and booked this hotel simply because there was a room available at the last minute and it was pretty close to downtown. My husband and I were both pleasantly surprised with the facilities and had a great stay. Our room had lots of space, and the bed was super comfortable. The gym and pool, while nothing fancy, were both clean and up-to-date. The free breakfast was also much better than the typical hotel breakfast, and coffee was kept available all day. Each staff member we talked to was friendly and quick to help. We have nothing bad to say about our experience, and are planning on staying at a Holiday Inn Express the next time we head out of town.
"One of the nicest hotels we've ever stayed..."
10/05/14 denisel4282014 Brunswick, Ohio
This hotel was immaculate! The room was spacious, beautifully furnished, and comfortable. The staff was helpful and cheery. The location is scenic and safe, with many restaurants, stores, and even a movie theater in the immediate area.
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