All hotels in Portland, Maine, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1200 Brighton Ave, Portland, ME, 04102, United States of America, ‏‎855-239-9482
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2.7 / 5Fair

Score breakdown (from 497 reviews)

Average rating for:

  • Cleanliness
    2.9
  • Service
    3.1
  • Comfort
    2.7
  • Condition
    2.5
  • Neighborhood
    2.9
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2.0 / 5Fair
"Get what you pay for"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
needed room on short notice close to City Amenities. Hotel is dated and in rough part of town. 1000ft deep open pit mine just feet from parking area. staff was nice, rooms were clean, but very dated and in rough condition.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
A Traveler
US
4.0 / 5Excellent
"Good hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good affordable hotel
Genuine Hotels.com guest review
1 night romance trip Apr 29, 2015
Gayrat
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
the price was right for a quick 1 nite. Rooms clean and free bagels and juice and coffee in the am. Near everything.
Genuine Expedia guest review
Other trip Feb 22, 2015
PJ
US
3.0 / 5Good
"Quick overnight trip"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
It's a basic hotel. No frills. Not bad for just a place to crash, but nothing super fancy. I got what I paid for, so no complaints.
Genuine Hotels.com guest review
1 night romance trip Dec 5, 2014
Jessica
US
2.0 / 5Fair
"Less than happy"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
I was disappointed to find a needle in the room under the bed. When I brought it up to the front desk, all they said was "thanks for letting us know".
Genuine Hotels.com guest review
1 night family trip Oct 17, 2014
Andrew
US
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Part of the rug was wet, overall not very clean. Bed was clean and comfortable. Old TV, not easy to watch. No covers on electrical outlets, had to plug in most of the lights. Breakfast was nice that morning. Staff was very nice!
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
1.0 / 5Poor
"Only if you're desperate"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Delayed flight led to a last minute booking. Never again.
Genuine Hotels.com guest review
1 night business trip Oct 16, 2014
A Traveler
US
2.0 / 5Fair
"Mediocre at best"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel is old and could really use some upgrades. We paid good money for the room. The room was clean but there was a constant smell of cigarette smoke. Our room was a non smoking. We had no hot water for showers or even when using the sink.
Genuine Expedia guest review
Other trip Oct 13, 2014
SD
US
2.0 / 5Fair
"Cheap and convinient"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Nice staff, good breakfast for the price. If you need a place to sleep, this is worth the money.. Want anything more from it... look something else. Stonequarry behind the hotel was.. interesting
Genuine Hotels.com guest review
3 night family trip Oct 4, 2014
Finnboy
US
1.0 / 5Poor
"Critical of this experience"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The requests for extra's was not provided, the staff was gave me the impression of generally not at all concerned about the comfort of their guests.Requests for things like sheets to make a bed on the floor were met with rude replies, i.e. we can't get into the house keeping room. Generally the stay was most unsatisfactory. However, hotels.com did their best to make our stay as comfortable as possible. I am inclined to give their staff the highest rating.
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
A Traveler
US
4.0 / 5Excellent
"As Good as You'll Get for the Price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Finding a decent hotel for under 75 bucks is a challenge, particularly in a city like Portland. This one meets all the requirements. Decent location, clean rooms, quiet, near shopping and restaurants. Stayed at the Motel 6 across the street about a year ago and that was just disgusting. This is by far the better choice.
Genuine Hotels.com guest review
2 night trip Sep 24, 2014
Ryan
US
2.0 / 5Fair
"only happy that we won't be coming back"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
room was dirty and felt cluttered, bathroom was horrible, it's condition was run down, appliances did not work, the room was a smoking room, but i have stayed in other smoking rooms before and this one just smelled really bad. we were glad it was only for 1 night !!!!!!
Genuine Expedia guest review
Other trip Sep 14, 2014
dissappointed
US
5.0 / 5Outstanding
"great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the week stay was great I had two room and staying another week in area at same place
Genuine Hotels.com guest review
6 night business trip Sep 6, 2014
A Traveler
US
3.0 / 5Good
"Overpriced"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The room was said to be a non-smoking room, but it smelled of stale smoke. There were plaster chips on the floor near the door. I don't know if someone had kicked the wall or what, but the plaster should have been cleaned off of the floor before it was assigned to anyone. The plaster chips were removed the next day. Although a continental breakfast was included, there wasn't much of a selection. We ate breakfast out. I wasn't sure if the tub was dirty or just stained from being old. The bed was fairly comfortable, which was a saving grace.
Genuine Expedia guest review
Other trip Sep 8, 2014
World Traveler
US
2.0 / 5Fair
"Ok location"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
very unlucky to get a smoking room!
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
A Traveler
US
1.0 / 5Poor
"aweful"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Dirty, got bit up and no choice but to get smoking room. Never would stay here again. Ruined our vacation.
Genuine Hotels.com guest review
1 night family trip Aug 1, 2014
disappointed
US
1.0 / 5Poor
"Run Down!"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Stay far away from this so called hotel. Very old, and poorly maintained. The place does not as if has been updated since the early 1980's.
Genuine Expedia guest review
Other trip Aug 29, 2014
A Traveler
US
4.0 / 5Excellent
"Bed and Room"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Okay. Could have used more towels.
Genuine Hotels.com guest review
1 night trip Aug 14, 2014
A Traveler
US
1.0 / 5Poor
"Way overpriced for the summer"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
I had stayed before at the hotel during the winter and the rates were almost half of what I had to pay in the month of August. We had a room facing the highway which made it even worse because of the noise factor. The staff was nice and the room was clean but way overpriced for what you get.
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
Trixie
US
1.0 / 5Poor
"Convenient location/Terrible facility"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
This hotel was a pit. The rate was way overpriced for the facility. The furniture is extremely old...the tile in the room was peeling and pieces were missing, the mirror had markings all over it, and the tub was old and not clean. Fortunately we were only passing through town and stayed only 1 night. I would only recommend this hotel if this is the only place that has vacancy and I certainly wouldn't stay for more than 1 night.
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Sheri Z
US
3.0 / 5Good
"Get what you pay for?"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was one of the most only ones available AND reasonably priced -- figure that out. It was an older, seen a few days kind of motel. The bathtub was a little slow. The shower door was a little worn. That said, no bed bugs so far and we didnt have to shell out $200 a night on driving through. Not a diamond in the rough at all. What I expected.
Genuine Expedia guest review
Other trip Aug 25, 2014
Jack
US
3.0 / 5Good
"Okay hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Lumpy hard bed. Chicken bones in the trash. Carpet needs cleaning. Close to airport is a big plus. Staff friendly and efficient.
Genuine Expedia guest review
Other trip Aug 25, 2014
Golden Girl
US
2.0 / 5Fair
"A last resort"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Very old hotel, poorly kept up, if all you need is a bed and hot water than this is the place, not worth the $140 per night we paid vending and ice machines were broken, or missing , the free continental breakfast was inadequate for size of hotel, guest lobby not warm and friendly, good at taking money but giving nothing in return
Genuine Expedia guest review
Other trip Aug 19, 2014
kelly
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
I see alot of negative feedback. I was a bit nervous to stay here. However my room was good. Everything worked unlike some of the feedback. Outlets worked, refrigerator worked you had to wait a couple of hours if it was off to get cold. Pool was clean, had wifi. communication was good.continental Breakfast was fresh. Wasn't enough towels they had no problem giving me more. Seem to be a basic housekeeping just needs to be a bit more sanitary dust and chemical clean.
Genuine Hotels.com guest review
3 night business trip Aug 7, 2014
A Traveler
US
3.0 / 5Good
"satisfying"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The location was nice and easy to find
Genuine Hotels.com guest review
3 night family trip Aug 11, 2014
felix fuentes
US
2.0 / 5Fair
"Nice staff; old hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
In town for one night during trip. The staff were nice. The hotel has seen way better days.
Genuine Hotels.com guest review
1 night trip Jul 31, 2014
A Traveler
US
1.0 / 5Poor
"Don't stay here! Awful in every sense of the word"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Front desk made me wait 10 mins while she was on phone - room smelled so badly of smoke that all our clothes smelled of it and room was disgusting - hole in wall broken fridge - worst place ever and cost $125 to stay there. Never ever ever again
Genuine Expedia guest review
Other trip Aug 11, 2014
FIP
US
2.0 / 5Fair
"Best point is easy access to HWY."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Would NOT honor local coupon for $$$$ less (gave ridiculous results). Allowed (BARKING) dog even though signs clearly say NO . Very smoking room (pd. for non-smoking room). No fridge, even though I stressed I needed one when booking. Broken coffee maker. however, bed was comfy and rooms/ walls were quiet. Barking Dog at 6 am for 35 mins. in lower room was annoying.
Genuine Expedia guest review
Other trip Aug 11, 2014
Di
US
2.0 / 5Fair
"Forget Something?"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
Forget Something? How about my senses when I agreed to stay at this hotel. I should have read the reviews before booking, but we were tired and needed a place to rest before heading to our final destination. The hotel grounds were fine - what you'd expect for the price point. Our room, however, was dirty, had a weird mildew odor, the pillows were flat, the beds were too soft. There was a huge spider and web in our bathtub - which makes me think that there must be bugs since that is what spiders eat. On the positive side, the staff was friendly and the pool area was nice for the price point.
Genuine Hotels.com guest review
1 night trip Aug 1, 2014
A Traveler
US
1.0 / 5Poor
"You get what you pay for"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Hotel was cheap and convenient location but room smelled like vinegar. Even after asking for towels we continually didnt receive enough.
Genuine Hotels.com guest review
3 night family trip Jul 26, 2014
Ray
US
3.0 / 5Good
"Exactly what we needed for our family vacation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Clean comfortable room for the best rate in the area. It served our purpose perfectly and the staff was excellent, as was the continental breakfast.
Genuine Hotels.com guest review
3 night family trip Jul 23, 2014
Ricky Chambers
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The staff was very accomodating to requests. Hotel located next to a 24 HR Denny's very convenient.
Genuine Hotels.com guest review
2 night trip Jul 25, 2014
Jeff G
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
definitely OK for a last minute stay, don't expect it to be Double Tree or a marriot. Staff friendly and helpful, close to 95 and most fast food resteraunts
Genuine Hotels.com guest review
2 night trip Jul 25, 2014
scott
US
3.0 / 5Good
"Very old. Needs up dating."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The room was fine but needs to be up-dated very badly. The beds where uncomfortable and out dated. The top blanket on the bed was stained and we had to remove it. When my husband went to lock us in the deadbolt on the door broke off in his hand. For a one night stay while we were passing through it was fine but I think it was a very expensive for the quality of hotel we were in.
Genuine Hotels.com guest review
1 night trip Jul 26, 2014
A Traveler
US
4.0 / 5Excellent
"Comfortable and it does the job"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Sure, not the fanciest of motels, but if you want to be in Portland and save some money, this does just fine. Afterall, you are just there to sleep right? Spend your day at the beach, and come back to relax in a descent climate controlled room. And FYI - Traffic noise from 95 is not too notice-able, as long as your door is closed and AC is running. (for those on the highway side of the motel)
Genuine Expedia guest review
Other trip Jul 28, 2014
A Traveler
US
4.0 / 5Excellent
"Just here to sleep"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We stayed here 1 night and it worked for us. Not a place to stay for an extended period. A few too many smells for us--at reception (might have been guest checking in before us-not sure), in our room. We bought an air freshener. Once in our room we noticed, amongst the hotel info, a double sided card of 'what NOT to do when staying here'. Made it sound like a high crime area. Needless to say, I didn't sleep well. Flat skinny pillows didn't help either. Our room faced the I-95 and noise was not an issue. Reception staff were friendly and complimentary breakfast was adequate. I wished I'd brought a pillow from home and an alarm clock as our room didn't have one and we needed to be up and out early.
Genuine Hotels.com guest review
1 night trip Jul 25, 2014
Laurie
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
We only stayed there because it was the only available room in town. The room was overpriced and not very clean. I felt like showering after I left.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
Unsatisfied Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Adequate for an overnight stay on our way further north, but really quite a seedy place. Would not go back.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
A Traveler
US
4.0 / 5Excellent
"Close to the shopping mall"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Cleanliness of room was good
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
A Traveler
US
3.0 / 5Good
"Overall okay stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The room was nicer than I expected. The beds were incredibly firm and there was no fridge in the room. Other than that the room was great and it was a good price!
Genuine Expedia guest review
Other trip Jul 22, 2014
Courtney
US
1.0 / 5Poor
"Worst Customer Service EVER"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
We registered 5 people in a room and they gave us two double beds. When asking about a cot or another accommodation for our fifth person, the lady behind the desk claiming she was the manager, said she couldn't do anything for us because we booked on Hotels.com. She eventually called the "manager" that was clearly labeled on the wall next to her and he was so rude. Told us that we had to leave the establishment in five minutes. I will never return.
Genuine Hotels.com guest review
1 night trip Jul 5, 2014
A Traveler
US
1.0 / 5Poor
"should have slept in my car"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Room was heavily perfumed with "air fresheners", toilet ran all night, wi-fi internet did not work for iPhone or macBook. Would not go back.
Genuine Hotels.com guest review
1 night business trip Jul 11, 2014
Bill
US
2.0 / 5Fair
"Dirty and unkept."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I would not recommend this hotel to others. The room was very dirty, appliances are very out of date.
Genuine Expedia guest review
Other trip Jul 16, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Room smelled poorly, musty
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Older hotel. Rooms were adequate and clean. Continental breakfast was typical but eating area lacked sufficient chairs and tables for the number of guests at breakfast.
Genuine Hotels.com guest review
1 night trip Jul 4, 2014
A Traveler
US
1.0 / 5Poor
"Manager was rude and unreasonable."
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Kicked us out of our room in at 930 pm because we were being too loud. I had received no formal warming from the manager and hotel staff about being too loud. When he brought me down to the lobby he would not provide me with an explanation as to why we were being kiced out and said he had called the cops already. They front desk man and the manager said they had called our room at 630 telling us to quiet down and alono with 3 other times. We had left the room for an hour and a half between 630-930 and we DID NOT receive one phone call. Horrible experience being kicked out in the pouring rain on the 4th of July.
Genuine Expedia guest review
Other trip Jul 7, 2014
Joey
US
2.0 / 5Fair
"review"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
There was a smell in the room that smelt like cat urine.
Genuine Hotels.com guest review
1 night business trip Jul 1, 2014
nikki
US
4.0 / 5Excellent
"Pretty nice and cheap!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Overall, for the price you can't beat it. Outside of the hotel and the lot out front are run down, but room was nicer than expected and clean. If you just need a place to sleep for the night, would highly recommend.
Genuine Hotels.com guest review
1 night romance trip Jun 23, 2014
A Traveler
US
1.0 / 5Poor
"DISSATISFIED"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
I AM IN MY 70'S - THE ROOM WAS DECORATED FOR A 2 OR 3 YEAR OLD BOY. LIGHT BLUE BACKGROUND WITH TEDDY BEARS, MATCHING BEDSPREAD, CURTAINS, LAMP SHADES, AND WALL PICTURES. THERE WERE PROBLEMS WITH THE BATHROOM AND STUFF BUT I FELT THE ROOM WAS EMBARRASSING.
Genuine Hotels.com guest review
12 night trip Jun 13, 2014
VIGUES
US
2.0 / 5Fair
"Just needed a bed"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Just need a bed to sleep on. Not much more is offered, bed was not comfortable, breakfast was limited (not a continental), and hotel needs to be renovated. got out of there as quick as possible
Genuine Hotels.com guest review
1 night family trip Jun 27, 2014
Ryan
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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