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  • Insotel Cala Mandía Resort
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1 room,  2 adults 
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Room 1:

Insotel Cala Mandía Resort - Manacor

39.52221, 3.31066
4 stars
Passeig Federico de Garcia Lorca, Cala Mandia, Manacor, 07860 Spain ‎1-866-539-0036‎ | welcomerewards™

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4.4 16 5

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    Insotel Cala Mandía Resort
    View Insotel Cala Mandía Resort on a map
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Insotel Cala Mandía Resort

    • Cala Mandia Hotels - Mallorca Island 350 yards
    • Caves of Drach Hotels - Manacor 1.4 miles
    • Cala Varques Hotels - Manacor 1.7 miles
    • Porto Cristo Hotels - Mallorca Island 2.0 miles
    • Cala Domingo Beach Hotels - Manacor 4.7 miles
    • All landmarks in Manacor

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      3.5 stars
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    Overview of Insotel Cala Mandía Resort - Manacor

    Spectacular 4-star hotel on the Cala Mandía Beach
    Boasting the Spanish Tourism Quality Institute’s "Q" for Quality and the ISO 9001,ISO 14001 International Environmental Management standard, the Insotel Club Cala Mandía is located on the peaceful beach of Cala Mandía, just 4 km from Porto Cristo

    Services and Facilities
    The hotel is completely air conditioned and has a reception area, Internet connection, a medical service, a wellness and beauty centre, launderette, minimarket, disco, conference room, lounge, 4 outdoor pools for adults and children, gardens, pool bars and a bar café, restaurants, sports equipment, waters sports and entertainment programme for all ages

    Apartments and Family Suites
    Comfortable Apartments and Family Suites all fully air conditioned and equipped with every comfort.

    Image of Insotel Cala Mandía Resort, Manacor
    4.4 out of 5 Excellent (16 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Good quality hotel,based over four different hotels A..B..C..D .My wife and myself stayed in area A ,room was of a very good standard with sitting room... with modern flat screen tv,a small kitchenette nicely hiden behind a door.The bathroom was modern with bath and stand in bath shower and hair dryer.The bedroom hand nice twinn bed with a huge wardrobe and lots of coat hangers.The swimming pool area always had plenty of sunbeds,no need for early rises to lay towels on beds. The entertainment team worked their socks off throughout the day to keep guests happy,and the evening shows looked very proffesional,with a kids mini disco before the main show that always was well attended and the children looked very happy joining in with the singing and dancing. We stayed as AI guests and found the choices in the dinning room at all dinning times very good,and always found a table without any problem.Throughout the day food and drink are always available in a sit away from the pool area under a nice bit of shade ,on mentioning drink the quality of the drink is superb,always good brand names. We visited the area B ,this also had a nice pool area plus an outdoor theatre.The other area we visited C this looked fantastic with a modern splash area for adults and children with huge shutes and slides plus a pirate ship and lots of fun things,there was another swimming pool in another part with plenty of sunbeds and bar,free bicycles are available with orginised trips,squash and tennis courts. by jim  from South Lanarkshire, UK on 09/27/12

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Classic Apartment - Area A

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Single Beds
      or
    • Two Sleeper Sofa Beds
    Measuring 452 square feet (42 square meters), this room opens to a balcony. Satellite channels are offered for your entertainment. The in-room kitchenette includes a full-sized refrigerator/freezer and cookware/dishware. The private bathroom has a hair dryer. A sofa bed, a ceiling fan, and a safe are among the conveniences offered.


    Room Details

    • Air conditioning
    • Balcony
    • Bidet
    • Ceiling fan
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Daily housekeeping
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Full-sized refrigerator/freezer
    • Hair dryer
    • Handheld showerhead
    • In-room safe
    • Kitchenette
    • Phone
    • Private bathroom
    • Satellite TV service
    • Sofa bed
    • Wake-up calls

    Family Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Beds
      or
    • One King and Two Single Beds
    Measuring 452 square feet (42 square meters), this room opens to a balcony. Satellite channels are offered for your entertainment. The in-room kitchenette includes a full-sized refrigerator/freezer and cookware/dishware. The private bathroom has a hair dryer. A sofa bed, a ceiling fan, and a safe are among the conveniences offered.


    Room Details

    • Air conditioning
    • Balcony
    • Bidet
    • Ceiling fan
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Daily housekeeping
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Full-sized refrigerator/freezer
    • Hair dryer
    • Handheld showerhead
    • In-room safe
    • Kitchenette
    • Phone
    • Private bathroom
    • Satellite TV service
    • Sofa bed
    • Wake-up calls

    Superior Family Suite Swim Up

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • Two Beds
    This room opens to a balcony. Satellite channels are offered for your entertainment. The in-room kitchenette includes a full-sized refrigerator/freezer and cookware/dishware. The private bathroom has a hair dryer. A sofa bed, a ceiling fan, and a safe are among the conveniences offered.

    Room Details

    • Air conditioning
    • Balcony
    • Bidet
    • Ceiling fan
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Daily housekeeping
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Full-sized refrigerator/freezer
    • Hair dryer
    • Handheld showerhead
    • In-room safe
    • Kitchenette
    • Phone
    • Private bathroom
    • Satellite TV service
    • Sofa bed
    • Wake-up calls

    Family Suite Superior - Area A

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • Two Beds
    This room opens to a balcony. Satellite channels are offered for your entertainment. The in-room kitchenette includes a full-sized refrigerator/freezer and cookware/dishware. The private bathroom has a hair dryer. A sofa bed, a ceiling fan, and a safe are among the conveniences offered.

    Room Details

    • Air conditioning
    • Balcony
    • Bidet
    • Ceiling fan
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Daily housekeeping
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Full-sized refrigerator/freezer
    • Hair dryer
    • Handheld showerhead
    • In-room safe
    • Kitchenette
    • Phone
    • Private bathroom
    • Satellite TV service
    • Sofa bed
    • Wake-up calls

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Pets not allowed
    • Check-in time starts at: 1 PM
    • Caters to couples
    • Caters to families
    • Caters to groups
    • American Express
    • Diners Club
    • MasterCard
    • Visa

    Amenities

    • General
    • Air-conditioned public areas
    • Beach/pool umbrellas
    • Elevator/lift
    • Garden
    • Number of outdoor pools - 4
    • Poolside bar
    • Shopping on site
    • Suitable for children
    • Swimming pool - indoor
    • Television in lobby
    • See more facilities
      • On-site medical assistance available
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Bidet
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Electronic/magnetic keys
    • Full-sized refrigerator/freezer
    • Hair dryer
    • Handheld showerhead
    • In-room safe
    • Private bathroom
    • Sofa bed
    • See more room details
      • Air conditioning
      • Balcony
      • Ceiling fan
      • Daily housekeeping
      • Extra towels/bedding
      • Kitchenette
      • Phone
      • Satellite TV service
      • Wake-up calls
    • Services
    • Children's club
    • Currency exchange
    • Fitness facilities
    • Free parking
    • Hair salon
    • Laundry facilities
    • Medical assistance available
    • Multilingual staff
    • Spa services on site
    • Supervised childcare/activities
    • View more services
      • Babysitting or childcare
      • Beauty services
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Multiple small meeting rooms
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Restaurants
    The Club offers a wide assortment of dishes in its restaurants:
    • Its two Main Buffet Restaurants are smoke free, fully air conditioned and offer a delicious and assorted buffet with show cooking. Guests are asked to observe the dress code for dinner.
    • At the outdoor Bouganvillas Pizzeria Restaurant, guests may choose from a wide variety of pizzas and traditional Italian dishes. Available during high season.

    Things to do

    The INSOTEL team offers a wide-ranging entertainment programme day and night for guests of all ages, including sports activities, Latin dance lessons, Spanish classes, shows, competitions and much more.

    Recreation

    The Club's privileged location on the beautiful beach of Cala Mandía, at the edge of the Mediterranean Sea, makes this the ideal place to enjoy a wide range of water sports, and particularly snorkelling, canyoning and canoeing (all with an extra charge). Moreover, thanks to its excellent sports facilities, the hotel offers guests free use of: mountain bikes, 3 tennis courts (extra charge for lights), 1 five-a-side football field with artificial turf, 1 multipurpose court, archery, carbine shooting, volleyball, basketball, badminton, table tennis, water polo, aqua gym and sports tournaments.
    The hotel also offers guests an equestrian centre, guided hikes and mountain-bike outings (with an extra charge). Golf lovers will enjoy two golf courses just 15 km from the complex: Pula Golf, an 18-hole course, where our guests receive a 50% discount on the green fee; and Vall dOr Golf, an 18-hole course, which offers a 20% green fee discount.


    • Aerobics on site
    • Basketball on site
    • Bicycle rentals on site
    • Boating nearby
    • Golfing nearby
    • Horse riding/rental nearby
    • Kayaking nearby
    • Motor boating nearby
    • Mountain biking on site
    • Personal motorized watercraft on site
    • Playground on site
    • Rafting nearby
    • Rowing or canoeing on site
    • Sailing nearby
    • Scooter/moped rentals on site
    • Scuba diving nearby
    • Snorkeling nearby
    • Table tennis on site
    • Tennis on site
    • Volleyball on site
    • Water skiing nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for high-speed Internet (wired) in public areas: EUR 9 per day (rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Check-in information

    Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

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    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Cala Mandia - 400 yards
    • Cala Romantica - 700 yards

    1.0 - 3.0 mi

    • Caves of Drach - 1.4 miles
    • Cala Varques - 1.7 miles
    • Porto Cristo - 2.0 miles

    3.0+ mi

    • S'illot - 4.2 miles
    • Calas de Mallorca - 4.4 miles
    • Son Carrio - 4.5 miles
    • Cala Domingo Beach - 4.7 miles
    • Son Macia - 5.0 miles
    • Palma de Mallorca Airport (PMI) - 31 miles
    All hotels in Manacor, Spain
    Reviews
    • All (16)
    • Business (0)
    • Romance (0)
    • Family (5)
    • Friends (1)
    • Other (10)
    4.4 / 5
    Excellent

    Score breakdown (from 16 reviews)

    • 5.0
      (9)
    • 4.0
      (6)
    • 3.0
      (0)
    • 2.0
      (1)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.6
    • Comfort
      4.4
    • Condition
      4.3

    Reviews: Overall

    The following English reviews were posted by Hotels.com guests from other countries

    Insotel Cala Mandía Resort - Manacor
    5.0 / 5
    Outstanding
    "superb family holiday hotel,something for everone"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Good quality hotel,based over four different hotels A..B..C..D .My wife and myself stayed in area A ,room was of a very good standard with sitting room with modern flat screen tv,a small kitchenette nicely hiden behind a door.The bathroom was modern with bath and stand in bath shower and hair dryer.The bedroom hand nice twinn bed with a huge wardrobe […] and lots of coat hangers.The swimming pool area always had plenty of sunbeds,no need for early rises to lay towels on beds. The entertainment team worked their socks off throughout the day to keep guests happy,and the evening shows looked very proffesional,with a kids mini disco before the main show that always was well attended and the children looked very happy joining in with the singing and dancing. We stayed as AI guests and found the choices in the dinning room at all dinning times very good,and always found a table without any problem.Throughout the day food and drink are always available in a sit away from the pool area under a nice bit of shade ,on mentioning drink the quality of the drink is superb,always good brand names. We visited the area B ,this also had a nice pool area plus an outdoor theatre.The other area we visited C this looked fantastic with a modern splash area for adults and children with huge shutes and slides plus a pirate ship and lots of fun things,there was another swimming pool in another part with plenty of sunbeds and bar,free bicycles are available with orginised trips,squash and tennis courts. Read more
    Genuine Expedia guest review
    Other trip
    Sep 27, 2012
    jim
    GB

    Insotel Cala Mandía Resort - Manacor
    5.0 / 5
    Outstanding
    "Good family hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    For all of the points I have marked the hotel on you could not fault it, the room was cleaned every day and the staff were very helpful and friendly. All of the pool areas were jet washed every day and generally the upkeep of the hotel was very good. The food does start to get a bit repetitive after a week but this is pretty standard for all inclusive […] type hotels - there was always food available and plenty of it, including a picnic if you requested it. The one thing I would encourage people to avoid is the shared transport to and from the hotel/airport. This hotel is about 1 hour from the airport in a taxi and I was told would cost about 70 euro's each way, the shared transport took almost 2.5 hours on the way back to the airport, we were collected 5 hours before our flight and picked up 10 or 12 other groups before finally heading for a main road and the airport - get a taxi or hire a car! Read more
    Genuine Expedia guest review
    Other trip
    Aug 28, 2012
    Martin
    GB

    Insotel Cala Mandía Resort - Manacor
    5.0 / 5
    Outstanding
    "An enjoyable week in the sun"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel has something for everyone. The family complex is fantastic for younger children and my children thoroughly enjoyed the new waster park. The twice dailywater aerobics sessions were really fun for the adults and the reps do their best to tempt everyone to join in with all the different daily activities. The beach was fantastic and the food […] was of a very good standard. I would definitely recommend this hotel for families with young children. Read more
    Genuine Expedia guest review
    Other trip
    Jun 23, 2012
    Rachel
    GB

    Insotel Cala Mandía Resort - Manacor
    2.0 / 5
    Fair
    "English unwelcome"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This hotel hasn't got the capacity to cope with the amount of guests. Predominantly for Germans, we were ignored and made to feel unwelcome. Dining experience was awful, no service, not enough plates, food was below par. Cups would run out for drinks. Room in area C was very good and had many english channels but understand Area A rooms not good and […] Area B is for Italian's version of Saga (it really is). Went to Insotel Punta Prima in Menorca last year which was excellent. Recommend you go there instead. Read more
    Genuine Expedia guest review
    Other trip
    Jun 9, 2012
    Tracy
    GB

    The following reviews were posted by Hotels.com guests from other countries

    Insotel Cala Mandía Resort - Manacor
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Oct 2012
    A Traveller
    SE

    Insotel Cala Mandía Resort - Manacor
    5.0 / 5
    Outstanding
    "Dejligt og afslappende"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotellet lå dejlig tæt på stranden, men også tæt på seværdigheder som fx drypstenshule og naturhavn. Personalet var super søde, og man kunne få brugt sine spanskkundskaber. Maden var ok. Kun var vandet i børnebassinet lidt for koldt til de helt små.
    Genuine Hotels.com guest review
    7 night family trip in Oct 2012
    Sigrid
    DK

    Insotel Cala Mandía Resort - Manacor
    5.0 / 5
    Outstanding
    "Fijn all inclusive hotel aan een kleine baai"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Mooie ruime kamer. All inclusive met bijna elk moment van de dag mogelijkheden om te eten en te drinken. Zelfs na 22.30 uur werd er voor de laatkomers nog eten klaargezet. Ook ontbijten is vanaf 2.00 uur 's nachts mogelijk. Er is altijd vers fruit. Vriendelijk personeel. Genoeg zwembaden en ligbedden, wij waren wel in het laagseizoen. Een auto is wel […] aan te raden. De bus stopt echter ook voor het hotel. In de directe omgeving is er niet zo veel te doen. Read more
    Genuine Hotels.com guest review
    7 night trip with friends in Oct 2012
    laura
    NL

    Insotel Cala Mandía Resort - Manacor
    4.0 / 5
    Excellent
    "unkompliziert."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    2 sehr unterschiedliche Wochen erlebt . anfangs viel Lärm KleinkinderGeschrei.besser späte essen planen.zweite Woche deutlich ruhiger aber auch Umstellung auf nachsaisonbetrieb ab 6.10. d.h.frühere essenszeiten keine tea töne. 2.frühstücksrestaurant geschlossen.u..s.f. Der Sanitärplaner hat keine Ahnung vom Fach...Decke in dusche dauerfeucht und manchmal […] üble kloakengerüche. bett sehr komfortabel.strand sauber ebenso Meer:-) Read more
    Genuine Hotels.com guest review
    7 night trip in Oct 2012
    Meier
    CH

    Insotel Cala Mandía Resort - Manacor
    5.0 / 5
    Outstanding
    "Fantastisches Familienhotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Für einen Familienurlaub genau das richtige. Das Freizeitangebot ist großartig und die Sportmöglichkeiten auch. Dazu die Lage nah an der Bucht. Perfekt.
    Genuine Hotels.com guest review
    7 night family trip in Oct 2012
    A Traveller
    DE

    Insotel Cala Mandía Resort - Manacor
    4.0 / 5
    Excellent
    "Grei plass, mye for pengene"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Alt var veldig bra, eneste som skuffet oss var WIFI på hotellet. Vi betalte 25€ for en uke, og wifi var ikke stabilt en plass! Vi hadde også gledet oss til å prøve ut den litt finere resturanten, men når vi kom til resepsjonen fekk vi beskjed om at de hadde endret timeplanen og at vi ikke kunne spise der! Leie av sykler var gratis, 50€ i depositum pr […] sykkel. Veldig greit område å bo i! Read more
    Genuine Hotels.com guest review
    8 night trip in Oct 2012
    Tor
    NO

    Insotel Cala Mandía Resort - Manacor
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    9 night family trip in Sep 2012
    A Traveller
    DE

    Insotel Cala Mandía Resort - Manacor
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    11 night family trip in Aug 2012
    Yolanda
    ES

    Insotel Cala Mandía Resort - Manacor
    4.0 / 5
    Excellent
    "consigli pratici per insotel cala mandia."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Ottimop Hotel,Ottima posizione, ottimo mare, ottima la gentilezza e la disponibilità del personale e della animazione che è prevalentemente italiana (grazie Cristina sei eccezionale!!! EDO ti manda un abbraccio. Ottime le camere con una camera matrimoniale con aria condizionata indipendente eTV,un corridoio che da accesso alla sala dove ci sono 2 divani […] o letti una cucina a vista dotata di microonde e frigorifero ed una seconda TV. Noi alloggiavamo nel blocco C che è nuovo ed ha allinterno un aqua fan per i bimbi. Il blocco A è riservato alla EDEN viaggi con propria animazione ma l'accesso è libero a tutti. Il blocco D è prevalentemente dedicato ai Russi. L'accesso alla spiaggia non è immediato xkè c'è una passeggiata di 200 m ma è ombreggiata e comunque comoda anke con passeggini. Se c'è vento e non gradite le onde potete andare a destra a vedere la spiaggia di Aguilla# 10 minuti esatti di cammino con bambini# o a sinistra per cala Romantica #15-20 min#. Ottima la prenotazione con expedia in quanto vantaggiosa economicamente e attenta ad informare su voli e trasferimenti. Consiglio di prenotare un auto direttamente in hotel 40-50 € al giorno e visitare Palma e Valdemossa. Se volete fare una visita alla fabbrica di perle di Manacor, chiedete a Nadia all'ingresso, lei vi prenoterà una visita personalizzata con un pulmino che viene a prendervi in hotel quando volete e vi riporta senza sborsare nulla. Read more
    Genuine Expedia guest review
    Other trip
    Jul 10, 2012
    elisa
    IT

    Insotel Cala Mandía Resort - Manacor
    5.0 / 5
    Outstanding
    "Super børne/famlilieuge med HYGGE"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Rigtig dejligt ophold - super børnevenligt - service helt i top . . .
    Genuine Hotels.com guest review
    7 night trip in Apr 2012
    A Traveller
    DK

    Insotel Cala Mandía Resort - Manacor
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night family trip in May 2011
    A Traveller
    CH

    Insotel Cala Mandía Resort - Manacor
    5.0 / 5
    Outstanding
    "Insotel Cala Mandia-Maiorca"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel molto grande e suddiviso in varie aree...camere ampie e ben pulite giornalmente...buona accoglienza e ottima disponibilità nel servizio di ristorazione...la spiaggia è un po' piccola...
    Genuine Hotels.com guest review
    4 night trip in May 2010
    A Traveller
    IT

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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