All hotels in Merida, Yucatan, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The Hacienda Xcanatun, Merida

4 stars
Calle 20, s/n, Comisaria XcanatunMeridaYUC97302Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.8 / 5
Comfort
Rather comfortable
Food
Delicious food
Amenities
Great amenities
Room
Great room
18See all 18 Hotels.com reviews
From 178 reviewsTripAdvisor Traveller Rating

The Hacienda Xcanatun, Merida

Hotel Info: ‎866-539-8117‎

from $211
  • Master Suite
  • Deluxe Suite, 1 King Bed
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Hacienda Xcanatun
  • Hacienda Xcanatun Hotel
  • Hacienda Xcanatun Hotel Merida
  • Hacienda Xcanatun Merida
  • Xcanatun
  • Xcanatun Hacienda

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MXN 892.00 per night

Airport shuttle service is offered for an extra charge of MXN 900 per vehicle (one way)

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Spa services on site
  • Spa treatment room(s)
  • Golfing nearby
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 3
  • Year Built 1850
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Individually decorated
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Casa de Piedra - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

The Hacienda Xcanatun, Merida’s small print

Also known as

  • Hacienda Xcanatun
  • Hacienda Xcanatun Hotel
  • Hacienda Xcanatun Hotel Merida
  • Hacienda Xcanatun Merida
  • Xcanatun
  • Xcanatun Hacienda

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MXN 892.00 per night

Airport shuttle service is offered for an extra charge of MXN 900 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 18 reviews

The Hacienda Xcanatun, Merida
Outstanding5.0 / 5
Fantastic Hacienda!
Really nicely updated Hacienda with a gorgeous garden and beautiful large rooms. The restaurant is top notch as well. Had a delicious time!
Romance trip
The Hacienda Xcanatun, Merida
Excellent4.0 / 5
NICE STAY
the only think that is missing in the room is a TV.
2 night romance trip
The Hacienda Xcanatun, Merida
Outstanding5.0 / 5
Loved our stay!
Beautiful & magical place!
2 night romance trip
The Hacienda Xcanatun, Merida
Excellent4.0 / 5
Merida business trip
Hotel is located far away from the city center, nice Hacienda type place with out any TV in the room, huge bathrooms. Service ok but owner was very unfriendly to our additional guests who just wanted to see the hotel and were not allowed to enter. Very secured in an area which is not great.
3 night business trip
The Hacienda Xcanatun, Merida
Excellent4.0 / 5
Beautiful Place, Watch The Food Choice
Our master suite was wonderful,however lovely the restaurant decor was, could not make up for some very poor food, this may have been our choice of dish, but litlle deep fried crabs with some spicey corn do not constitute nice food. The lamb shank I chose¨was overcooked with insiped cold potatoes and veg plus spinach swimming in bacon fat. The breakfast on the terrace was spoilt by the incessant flies.
1 night trip

See all reviews

The Hacienda Xcanatun, Merida

Is the description of this hotel not correct? Tell us