the staff at hotel did a wonderful job. they made my wife and I field great and did everything to make my stay there field wonderful.Genuine Expedia guest review
"MY EXPERIENCE AT Microtel Inn by Wyndham Ciudad J"
I felt safe. But when i asked for the room to be cleaned they did it at their convenience. The phone in the room did not work and the internet kept cutting off. When i ask some of the male staff questions they seem to have have bad demeanors..Genuine Expedia guest review
"Not such great service"
I was there phone Did not work rooms got cleaned at their convenience Internet was bad service When asked for a taxi a lot of attitude I felt was a time when I would ask for any kind of service I felt like they were doing me a favorGenuine Expedia guest review
"Closest to consulate"
Perfect location if you are attending for consulate matters. It is a gated property so we felt safe. Awesome restaurant on the same property named Palazzo di Panne, Italian upscale restaurant but very reasonably priced, they offer live music on Thursday evenings. Also next to the hotel is a Denny's and a Wendy's. Awesome hot breakfast from 7-8 am! They […] have currency exchange on site and cleaning ladies are wonderful! Hotel offers laundry services for self service. Clinic for medical exam is only a parking lot away. Nice mall across the street with plenty of shopping, movie theater, food court and a Casino. Almost everyone we encountered was bilingual. Minor negatives, no one at front desk upon arrival, I had to call the main line so that they come upfront for check in and the guy did not tell us that we needed a room key to operate the A/C nor did he tell us how to operate the TV and so it took us 2 days to figure out that there are several steps to follow to get it to work. But loved the fact that it is the closest hotel to consulate with double queen beds! Read moreGenuine Expedia guest review
"Secure! closest to Consulate and Mall"
Overall good experience, it is a gated area with an excellent Upscale Italian style restaurant that offer specials and delivery to the hotel. Clinic for medical exams is about 2 minutes walking distance, consulate about 5 minutes walking distance and on the same side of the street from consulate and no need to cross the busy road. Nice shopping mall […] with a Casino inside. Tip: if traveling to the airport of El Paso use phones next to baggage pick up and call American Shuttle. Female owned American company and safe. We used her to take us to the hotel and she picked us up at 4 am to take us to El Paso airport. Breakfast at the hotel is awesome. Only minor negatives is we were not told that you need to use a room key to operate A/C (we thought it was broken), room key got deactivated almost everyday and took us 3 days and a visit from a tech to get the TV to work. But overall the best option if going for consulate matters. Read moreGenuine Expedia guest review
"Close to US consulate"
It was a great stay. It is close to the US consulate, ASC, stores, and resteraunts. Its is safe.Genuine Expedia guest review
"Best hotel in the American Consulate"
Good experience, would recommend to everyone who ask.Genuine Expedia guest review
They were very helpful but we had a problem and we needed to prolong the stay and rate was going much higher instead of lower. We could have stayed longer instead we had to switch to another hotelGenuine Expedia guest review
"Nice hotel near the embassy"
Staff was friendly and helpful. Transportation to the embassy was helpful. Restaurant near by.Genuine Expedia guest review
"full of surprises"
Overall ItWas Good. Clean Hotel Close To UScConsulate Restaurants And A Mall. The Area IsVery Safe Security 24/7. good BreAkfast, And Happy Hour (If You Drink). My Favorite Part Was That I Was Able To Get A Gym Courtesy Pass For A Whole Week To A Very Nice Gym At The Mall. They Won't Offer It To U. Ask For It Is Free The Employees Could Be Nicer But. […] But TheytoOk Care Of Business. Read moreGenuine Hotels.com guest review
"Walking distance from many things."
It was great! Every thing was awesome. The free breakfast was delicious. Laundry room was okay. The price was reasonable. I was satisfied.Genuine Expedia guest review
"Conviniently located for US consulate visit"
Very close to US consulate and ASC centre. Less than 5 minutes walk. No need to cross road. Opposite to mall where you can spend time, visit food court with many options. Also, Denny's and Wendy's are just outside hotel in same premises. Hotel was clean and internet service was very good. Breakfast is included which i wont rate very highly but not bad […] either. Read moreGenuine Hotels.com guest review
"pleasant experience while staying at the hotel."
pleasant staying, good service and courteous personnel.Genuine Expedia guest review
"Going to Medical"
This was our third time coming to Juarez. We stayed at the Microtel Inn all three times. Excellant hotel to stay for consulate buisness. Consulate, fingerprints and medical all in walking distance, hotel is secure. The Mall is across the street. The hotel has breakfast in the morning and cocktails in the afternoon. The people working the front desk […] very helpful, Alan was very nice and helpful. Read moreGenuine Expedia guest review
Response by Microtel Inn by Wyndham Ciudad Juarez/By US Consulate Thank you very much for having booked with us. I am pleased to know that our facilities seemed comfortable. Since we strive every day for our guests' stay comfortable and takes an excellent experience. We look forward to your next stay in Juarez
"Good value and convenient location"
I went to Cd Juarez to renew my US visa and stayed in the hotel for 3 nights. Microtel is literally the closest hotel to the Consulate, only two minutes' walk away. With Denny's and Wendy's next door and a big new mall Las Misiones right across the road, the hotel is in a perfect location if you do not want to travel far for meals, shopping and night […] life. Area feels safe. You can find high end department store, IMAX movie, banks and good restaurants inside the mall. It's a good value for the rate I paid and well served the purpose of my trip. Rooms are small but clean and function well. Staffs are very nice and helpful. There is a computer room free for guests but without a printer. You will need to bring a USB or e-mail the document to front desk staff if you have last-minute documents to print out. According to a poster in the lobby, hotel guests get 10-15% discount in some of the area restaurants. I received a free beer at Great American using a coupon, but the Las Alitas did not honor the discount the next night. Many guests to the hotel seemed like locals coming for visa interviews, and appear to be polite and peaceful. Read moreGenuine Expedia guest review
"Nice hotel right next to the U.S Consulate"
I really loved that is the closest hotel to the U.S consulate, Medical Clinics and fingerprints.Genuine Expedia guest review
Response by Microtel Inn by Wyndham Ciudad Juarez/By US Consulate Thanks for sending us your comments, it is a pleasure for us to know who was that your stay was enjoyable
"Above and Beyond Expectation!"
I would like Microtel Inn by Wyndham to know that the staff at this hotel goes above and beyond to make sure the guest are treated well and accommodated. My wife and I stayed there from May 18th to May 22nd. We had to upgrade due to the first room was leaking in the plumbing. All though we weren�t given the upgrade for free, I do believe we got a discount. […] The management was accommodating with a very special needs pet that we own, she is very clean, a breed that doesn't shed and hypo-allergenic. Ms. Diaz was very understanding and helpful as were the rest of the concierge. Thank you, are stay in Ciudad Juarez was very comfortable. 10 Stars! WHForbes Read moreGenuine Expedia guest review
Response by Microtel Inn by Wyndham Ciudad Juarez/By US Consulate It is a pleasure to receive your comments, I am sending an apology for changing room and get his opinion of the hotel to our employees. Hope to see you soon
"blankets and towels"
The towels were stained and they looked dirty. The rooms were small but comfortable.Genuine Expedia guest review
Response by Microtel Inn by Wyndham Ciudad Juarez/By US Consulate Yours sincerely, I'll let you know his opinion the housekeeping department. I invite you to stay with us and give us another chance.
"BEAUTIFUL HOTEL CLOSE TO THE US COSULATE"
everything was excellent, only one thing that I dont like, They have 3 computers for customer, but only one computer works properly the other ones.are so bad. they work too slow.oh god .thanks youGenuine Expedia guest review
Response by Microtel Inn by Wyndham Ciudad Juarez/By US Consulate Thanks for sending us your comments, review the computer equipment to work properly. It will be a pleasure to welcome you on your next stay.
Good breakfast, cold beer during happy hour, best location if you are therefor immigration issues.Genuine Hotels.com guest review
Close to everything mall us consulateGenuine Hotels.com guest review
It was very nice not at all what I expected from the neighborhood there is a mall across the street very good restaruants right next door I will defenitly go back hopefully soon.Genuine Hotels.com guest review
That was great, close to the U.S. consulate, shopping mall. Very clean and friendly staff.Genuine Hotels.com guest review
"Great value for the money!"
The building looked very modern and clean. It is one block from the medical clinic and 2 blocks from the American Consulate. Very professional, polite staff. Hotel Services: 1) the business center had several computer stations available; 2) Breakfast was great...It was a hearty, hot meal...(eggs & weiners, migas, potatoe with chorizo, potato with salsa, […] nice, saucy refried beans). They also had fruit, yogurts, cereal, pan de dulce, bread for toast, oatmeal, milk, juice, hot tea, and coffee. Also, from 6-7 pm, they had a 'coctel'. They served snacks (different kinds of mexican chips, nuts and salsa) and drinks (cokes, beer, and the night I went they had tequila sunrise). Everything was really nice. My room was a little small, but I had everything I needed. And the upgrade to a suite, would just be a few bucks more. Thanks for making my stay so pleasant. Read moreGenuine Hotels.com guest review
It was a pleasing stay. Friendly staff :) Clean rooms and awesome beds. The only thing I didn't like was that you could hear everything from the rooms next to you.Genuine Expedia guest review
Very please thank youGenuine Hotels.com guest review
Awesome front desk service. One thing i didnt like was that i asked for towles and shampoo and they never got there! Very sad i had to use the same dirty towel from the night before :( but other than that it was good very quite and peacefull!!Genuine Expedia guest review
Overall it was good. Not a four or five star motel, knew that when I booked it. Staff were a great help and very friendly. I would stay again. I was told by main that that area was the nicest in Juarez.Genuine Hotels.com guest review
"You can find better hotels for the same price"
If you are going to the consulate you have several options around the area, for the same rate in a different option you are going to find a better breakfast... I will say that the option is just ok.Genuine Expedia guest review
Perfect!! Staff its really polite and very helpful, I will recommend to my friends. You guys are the best, Thank you.!!!Genuine Hotels.com guest review
I will stay there every time i go to juarez. Thank youGenuine Hotels.com guest review
"stay in Juarez"
Dec. 01 2012, second time going to consulate. This is a good place to stay. Walking distance from consulate, to the medical, to finger prints. The hotel is next to Dennys restraunt, next to Wendys. Juarez is a stressfull place first time you go. We had to go twice, but the hotel is safe. Across the street is a mall. Don't eat next to consulate. The […] mall has a food court. When you go to juarez stay in general area around consulate you won't have any problems, after dark stay in your hotel. Read moreGenuine Expedia guest review
"Great hotel for my family"
Very nice and clean people are very sweet ok and also they provide transportationGenuine Expedia guest review
"I guess so"
The only thing i was dissapointed about was in their ad they say there is a buisness center, which they dont have, and free international calling which they dont have.Genuine Expedia guest review
Good location, happy hr snacks needs improving, no airport pick up only drop off! Wifi connection is very poor! Over all ok.Genuine Hotels.com guest review
"Good for people who need to be at the consulate"
This a good hotel to stay in while attending appts at the us consulate. They have a good breakfast and a good afternoon snack. It is very close to all the consulate office, restaurants and to the mall.Genuine Expedia guest review
"Poor Quality of Service and equipment"
TV was not working and the front desk acted like they did not care. We stayed 1 week and frequently they would only leave one small towel, even though there were three of us registered. The coffee maker was broke. They are nothing like the advertisement web pictures. I will never stay at this hotel again.Genuine Expedia guest review
"Hands Down Best Choice"
The Microtel Inn is hands down the best hotel if you plan on going to the consulate. It is close to everything and it is safe. I looked at other hotels in the area when we were there. This is by far the best. Others are also within walking distance, but this is one is right in the middle of everything. Consulate, food, and entertainment at the mall […] across the street. The staff was also amazing. I would stay here again in a heartbeat. Read moreGenuine Hotels.com guest review
"Good hotel for people trying to get there document"
Beds could be softer and room smell fresher but overall it was a good stay. But needs pool...Genuine Expedia guest review
We traveled to Juarez to handle business at the consulate and were very satisfied with our 6 night stay. The hotel is very close in proximity to the medical clinics and consulate and on the same side of the street. We felt very safe in the hotel and all staff was very helpful. The hotel also provided a nice continental breakfast during the week and […] a happy hour in the evening with complementary beer, sodas, and snacks. A nice mall is located across the street and holds Mass every Sunday at 10:00am. Would recommend this hotel to everyone !!! Read moreGenuine Expedia guest review
"welcome relief while visiting consulate"
The staff helped me with business center. They noticed I was sending fax to wrong number. Microtel HQ needs to correct their fax number which is wrong no the website.Genuine Expedia guest review
Clean well kept hotel, friendly staff. Away from main street and very quiet and safe, Plenty of parking next to hotel with security watching vehicles, but only 2 or 3 minutes walk from the 2 medical lads that do the medical exams for those working on immigration, and another 2 minute walk to the U.S. Consulate. Have Dennys and Wendys next door for American […] style food, but many local restaurants and diners in vicinity, nice shopping center across the street with I max theater and shopping. Read moreGenuine Expedia guest review
I stayed at the hotel June 2-5 I had a good expirience, it was clean and calm. It is perfect if you have to do business at the consule.Genuine Expedia guest review
"It was OK..."
The hotel was close to everything but it needs to be clean more often.Genuine Expedia guest review
This the worse hotel I have ever stay at while traveling on business!!Genuine Hotels.com guest review
Only the breakfast is so poor (coffe & bread)Genuine Hotels.com guest review
LocationGenuine Hotels.com guest review
"Great location and service for consulate purposes"
Really pleased with our stay. Hotel is in a great location for our consulate visit. Staff was really nice and polite. Everything is at walking distance and convenient.Genuine Hotels.com guest review
Everyone was great had excellent service and loved that you guys have the shuttle bus ;) thank you so much and I will use microtel again !!Genuine Hotels.com guest review
"Great location with great service"
I would recommend this hotel for anyone especially if you are going for appointments at the consulate. They had a person in the lobby who would check your immigration paperwork and give free advice. One lady saved me and my wife 150 dollars due to a rip off artist trying to sell us paperwork we did not need. The service was great and the workers were […] friendly and very attentive. This not even mentioning the good continental breakfast and from 6 pm till 7 pm they served snacks and free drinks from cola to beer to tequila sunrises. The internet service wasn't the greatest, but overall it made our stay great and comfy. I give this place five stars for the price. Read moreGenuine Hotels.com guest review
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