Best Western Convention Center Hotel - New York 40.7574, -73.99792

This hotel has everything you require if your only on a short stay in NYC. There is so much to do and see you will only be there sleep and freshen up. Hotel at a first glance is a little rough around the edges but the rooms are clean and comfy. Air Conditioning in the rooms which was well needed, there is also TV, telephone and ironing board. Breakfast is Continental style and caters for all types.

The room was actually larger than other hotels that we've stayed at in the city. The sheets and towels were clean and the beds were very comfortable. Good value for the money for a hotel in walking distance of Times Square.

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The staff was not very hospitable or friendly. The hotel itself is located two blocks west of where most of the city action begins. However, that walk takes you through a "less than desirable" area. The rooms are tiny. Our king size bed took up about 3/4 of the room. Despite having 11 floors, there are few rooms on each floor. Also, only one elevator. The ice and vending machines are located in the lobby area only. On the positive side, the room was very clean. The bed was extremely comfortable. The housekeeping staff was efficient.

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The hotel was very clean and the staff was pleasant. The room was on the small side, but it was more than large enough to accommodate our needs (sleeping, showering, getting ready for an event). The neighborhood wasn't the most scenic and didn't offer much to do, but it was not horrible as some of the other reviews had suggested. The continental breakfast offered little variety compared to other hotels, however, it was free, it included coffee, and it was enough to sustain us. Overall, the hotel was good for what we needed and we were happy with our experience.

I read many of the reviews for this hotel but I needed somewhere close to the Javits Convention Center. I wasn't disappointed. A 1 minute walk to the Center. 10 minute walk to all of the cool sites in NYC. If you complain about the size of the room, then your missing everything about NYC. The rooms are very clean, albeit small. But then, if you go to NYC to stay in your room, then just stay home. I'd reccommend this hotel.

I just returned from spending Labor Day weekend there. This was a last-minute trip to see the US Open with my teenage son. I saw the Best Western logo and figured it couldn’t be too bad. There is minimal and sometimes absent night security. Anyone could get into the hotel hallways with ease. And this isn’t a safe part of town at night. It is 1 – 2 blocks from the Port Authority bus terminal and there were lots of down-and-out and/or homeless and/or doped up people in the area. [We walked by it 2 – 3 times/ day to get to Times Square or the subway.] There is construction noise. The night we arrived, there was a 2 inch deep and 4 – 5 feet long mud pile at the front curb which unsuspecting passengers stepped into when exiting the cab. You can’t get a cab at the front door, which is mid-block, and have to walk to 10th Ave to hail one. There is one small elevator. On the second day, we finally gave up on it arriving and walked down 8 flights. We passed two separate couples who also had given up but were checking out and were dragging down their luggage! On the first night our TV didn’t work – no big deal but when I called about it I was told I must be operating it wrong. The night clerk finally left his station [!!] and came to the 8th floor and agreed it didn’t work. He told me I would have to switch rooms. It was late and we were unpacked so we just asked him to have it replaced the next day which we were assured they would. Of course, that didn’t happen. When I inquired at the front desk they acted like I was from Mars. As a guess, I commented to the clerk that they’d known about this broken TV for several weeks. He said: “Oh no, just a week or two.” On the third night the AC unit started making loud noise when it kicked on. I didn’t bother complaining. Bring quality earplugs if you stay at this place. The rooms are only big enough to hold the beds and you have to squeeze between the bed and furniture -- again no big deal but if you were elderly or impaired, you would

Close to Times Square, but we still did not feel safe walking there. Small rooms, but fair price for area.

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There is construction going on next door - so dusty if you are walking around and about - room ok - if you are looking for price then this is a choice

I've stayed at Best Westerns before, and they were pretty decent, so I decided to give this one a try. It was also about $20 cheaper than the hotels I usually stay at, and it was just a block from the Javitz center, which is where I needed to be. I am very sorry I stayed at this hotel. First of all, the front desk was cluttered -- they had their office door open and it was full of junk and didn't look very nice. The elevator up to the room was the slowest ever. The hallways were really, really hot and probably not air conditioned. I got a single bed room and it was the tiniest little room I have ever stayed in, maybe 10' by 10'. The outer curtain didn't close all the way so light streamed into my room all night. My TV didn't work... kept shutting off every 10 minutes. When I called down to the desk to tell them, they told me that no one could look at it until the next day. The worst part was, I saw a cockroach in the bathroom. Also, the drain in the tub wouldn't open so I had to pull the whole thing out so that the water would drain. Across the street was a 24 hour auto repair shop so you can hear machinery throughout the night from cabs driving in and out. I know this isn't their fault but it certainly didn't add anything to my experience. I will never stay at this hotel again. Definitely not worth the money. I travel to NY about 8 or 9 times a year for business, and this is the worst experience yet. The only good part is that it was really close to the Javitz center. But it wasn't close to anything else, like restaurants or shops.

Nothing fancy. Didn't deal wth staff beyond check in but they were nice enough then. Room was no frills. Not sure if wi-fi was avail but they didn't hype it if it was. Looked like my 8 year old made the bed. The bed was 2 singles shoved together to make one large bed - weird. A little farther west than I'd have liked. Times square was a good 15 min hike. Nearby scenery was not so nice - taxi repair garage right in front of the place. Not bad if you just need a cheap place to crash. I wouldn't recommend it for a family though.

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Went to convention at Jacob Javits Center. Hotel across the street, so this was very good. breakfast included, basic OJ, coffee, muffins,donuts, etc. Room was Ok if you are in the area for business. Not in a good area, not for tourists with families. Good price for NYC hotels.

this was my first trip to new york with my niece she is 14 i was happy about the hotel condition for the price, i was very comfortable,the desk guy that was on duty his name is rich and i was lost in new york for driving for the first time, i called him and he ask where i was at and he stayed on the phone with me unto i was infront of the the motel,he also helped us with differant things to do i would go back again

never told us they were constructing everywhere around it, including the hotel!

Just returned from 3 day trip to NYC. First off, hotel was clean and rooms were comfortable. Beds were great. Hotel is in a bad area. 24 hr mechanic,garage across the street with not the nicest element hanging out. Took cabs home at night as not comfortable walking down our dark, dirty street. A "gentlemen club" is two doors down and other building are all under construction. Was not happy walking even in the morning with my 3 daughters thru all this. Hotels. com promised "free parking and adjoining rooms" However when we arrived niehter existed! Will never stay here again and not so sure we will use Hotels.com either.

Questionable neighborhood. Long walk from train station. Small room. Bed took up entire room. Continental Breakfast suppose to start at 7am. Had to leave a 6:45am - they would not give me a coffee or bagel to go even though it was ready. Single elevator out of service - had to walk up six flights of stairs.

1st, let me say that i didn't visit NYC to sit in a hotel room, so my requirements may differ from yours. I needed a room with easy access to the city & that is just what i received. This hotel is located on 38th Ave. between 10th & 11th, about 15 minutes from Times Square & 25 minutes from Grand Central. (walking) There are taxis available right outside the front door, or 1/2 block in either direction. There are numerous restaurants, stores & bars within a few blocks. I found the hotel staff to be friendly and accommodating. They were able to offer a late check-out (1 pm) and will store your bags until your room is available. I stayed in room 802, which is near the train side of the building adjacent to the stairwell. This room does not share a common wall with another room, so i believe it may be one of the quieter units. There is construction going on next door, but i wasn't bothered by it, the train or the taxi maintenance shop. They are just ambient sounds of the city. The rooms are small, but the only thing i needed was a place to sleep & take a shower. I had no problems with the water pressure or temperature. The posts about not being able to open the armoire door all the way are true. There is about 2 feet of space between the foot of the bed & the armoire, with 1 foot between the bed and far wall. The bedspread was very old & looked very dirty. (1970's like) There aren't many TV channels, but again, that wasn't important. I found this hotel to be conveniently located for people who don't mind walking moderate distances. (up to 2 miles) The price was very affordable compared to other hotels in the area. I would not recommend this hotel as a romantic getaway, but for traveling alone for the purpose of sight seeing & partying, this is a great investment.

Its a good hotel, just need improvements about their costumer service, small rooms but its fine, the bed was good too.

There is no restaurant or bar service . The is the biggest inconvenience. Otherwise the hotel room fee with regards to room quality is one of the most fairest in NYC. Rooms are clean and are provided with free wireless internet service.

Nice Hotel, Good location for JJ Center. Rooms are of course small (but that is normal for NYC value price hotel). Staff was helpful.

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Great place to stay if you are attending an event at the Javits center. The hotel staff was friendly and helpful and I appreciated the great free breakfast. Would definitely stay there again a good bargain.

alright, nothing too special

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Hotel was ok!! didnt spend alot of time there "because your in the big apple" but if you need a place to stay with a good price! and a ok location this is the place!

This hotel was ok for the most part. The positives were it was very clean, the staff was helpful and the internet was free. The rooms are very small and the king size bed was two twin beds together. I would recommend a queen or full. Also, the neighborhood wasn't the greatest but it was close to downtown Manhattan. Of course, there was no parking so the garage cost as much as staying another night at the hotel.

The room was so small, the staff well at least at check in, not all that friendly, the only real advantage to this hotel is its location to the Jacob Javitts center

The staff was very helpful and friendly. The location was very convenient as we were going to the NY Auto Show held at the Javitz center. The room was much smaller than we had expected but it served its purpose.

Hotel staff was great. Room was extremely small. Surrounding neighborhood was questionable. I only needed a room for one night so it served it's purpose quite well. I would not stay here for an extended vacation due to the size of the room & surrounding neighborhood. I did appreciate the safe in my room & the continental breakfast.

The location is pretty good for those who need to travel in downtown new york city.

The comforters on both beds had some interesting stains on them and there was a mildew-like smell coming off the shower curtain. Otherwise things were fine. I suppose for the price it was okay, but a bit more work on cleanliness would drastically improve the quality of this hotel.

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Out the door, turn left, and not even a block away is the Javits Center, which is what brought me to the hotel to begin with. So, I'll call it a great location! The hotel is clean and appears to be well managed. I found my room to be a bit snugger than I'd hoped, but it definitely suited what I needed from a hotel and I realize spaces in NYC (including hotel rooms) tend to be more confined than in many other locations. If I were to point at any specific aspect regarding the hotel in which I felt it might be lacking, it would be the continental breakfast. Two days in a row I found it to be both uninspired and uninspiring. But breakfast wasn't a deciding factor in my selection of this hotel. I actually don't recall noting the inclusion of breakfast as being included in the price for the room when reviewing the description of the hotel...so I'll call it more an unexpected perk. For most any person who has the need for easy access to the Javits Center, I'd very definitely recommend this hotel. It more than suited my needs at a highly competitive price.

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and the breakfast was sufficient to set us up for the day. Unfortunately we found that the at times the surrounding location could be noisey, with a train track, a construction site and a 24 hour taxi repair firm being very close. I found that my sleep was not interupted by this, but my wife did a little.

For those whose sole concern is proximity to the Javits Convention Center-- well, that's literally within shouting distance. The main negative about this hotel, for me, was its immediate surroundings-- "the Three D's": Dark, Desolate and kinda Dodgy. But the hotel itself was just fine. Small room, but quiet, and with attractive furnishings; comfy bed with one of those Tempur-pedic mattresses. Nice bathroom as well. Complimentary newspaper and continental breakfast, another money-saver. The breakfast area was buzzing with tourists from many countries. Closest bus stop (10th ave, headed uptown) is about 90 seconds walk away. If they'd squeeze a minifridge & microwave into the room, I'd be delerious. Rates are among the best in Manhattan to begin with, and a hotels.com sale made this cheaper than the jail-cell-like accomodations at the Y!

Hotel is really nice very close to Convention Center BUT a 24 hour Taxi cab repair shop outside my window banging on taxi's all night is not my idea of a nice hotel. there is also a major construction project going on, so come Monday a.m. that kicks in. I guess if you stay on a Fri or sat night and are on back side of hotel, things would be better. for the cost and the location not all that bad

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Rooms were small, nice to have continental breakfast. Could have done without the spittoon bucket they had at the buffet line to empty out your extra liquids in. Very disturbing. That was the main negative, but it was pretty gross Bag check was bad. Just piled bags in the corner in the whole day. Need to find a more secure location.

and the neighborhood is OK, and convenient if you're a good walker or take a cab or a block to the bus. The staff was most helpful and the breakfast was basic, but plentiful. A real deal all factors considered. Most of the time you're out and about, when you're there it's clean and quiet, except for the train - only heard 1 time, but kinda quaint!

Bring walking shoes b/c NYC avenues are LONG and it will take a while to get to the nearest subway. Issue: our toilet did not flush it took repeated visits from the on staff plumber to fix it and even then it was not fixed. The nearby construction which went on 24/7 was a bit irksome, so bring ear plugs... On the upside, the free breakfast was great.

I saw from room window plain construction wall, nothing else. Room nr. 106.