"Perfect location - Awful room"
While the location can't be better and the service is good, there are two things you must know before you go: a) The rooms are very, very different and if you are unlucky like myself, you will end up in a small/outdated shoe box with view to trash cans and another building (you won't be able to open the curtains at all); b) There is nothing going on […] in the hotel at all (no vibe). Read moreGenuine Hotels.com guest review
"Everyone is very nice and welcoming."
Staff is great, food is good, room is large and nice, will be back.Genuine Expedia guest review
"Excellent location, on the beach near Lincoln Road"
Nice hotel, on the corner of Washington and Lincoln Road. The rooms need an urgent remodelling, furniture and equipment looks old and wear. Good in general.Genuine Expedia guest review
"The best hotel on south beach - a hidden gem"
The hotel has the best location on south beach. It is steps away from the beach and has easy access to the best restaurants, shopping, and entertainment. The staff at the hotel are excellent assisting you with any of your needs. As soon as we arrived to the hotel the staff took our luggage straight to our room. We were escorted to our room which was […] luxurious. The rooms are high end design giving you a unique experience. After settling into the hotel room I went for a swim in the heated pool. The staff were so attentive, they put a robe on me as soon as I stepped out of the pool, I felt like royalty. Later on in the evening, we had a candle lit dinner by the pool. The dinner entrees were delectable, I would most certainly eat there again. Conclusively, it is one of the best hotels to stay at on south beach. Read moreGenuine Expedia guest review
"Great location to beach"
The hotel is great. But not the 4 star in my opinion. I like the pool, it's good for my baby to play. She like it.Genuine Expedia guest review
Everyone was extremely nice, if a bit hectic at times. They upgraded us without asking and the room was spectacular. Great location.Genuine Hotels.com guest review
stayed there with my best friend over the weekend - and was thoroughly impressed -- hotel staff was very attentive and helpful (Juan you were the best thanks for everything) Hotel is situated very conveniently to immediate necessities -- hotel room was cleaned daily -- pool was always really nice - small but still enjoyed it -- i've never been to a […] hotel yet where the staff was so very helpful and friendly -- this most definitely contributed to making my first time to south beach a truly memorable one -- and will definitely be staying at the Sagamore Hotel on my next trip to MIA :) #twothumbsup Read moreGenuine Expedia guest review
Sagamore was extremely accommodating. We arrive to Miami early morning and checkin is usually 4 pm . They were able to get us checkin to the room with in the hour of our arrival. Hotel staff was pleasant and housekeeping was great never had to ask for anything thing because room was always cleaned perfectly. The best part of it all while by the pool […] you were able to walk out right to the beach and beach chairs, towels, and umbrellas were available. Usually there is a charge for these items but because I had book vacation early everything was included. Including free wifi. I am looking forward to stay with Sagamore again SOON. If anyone looking for a great hotel this is it ! Read moreGenuine Expedia guest review
"Great location and hotel overhaul"
Perfect compromise to big resortsGenuine Hotels.com guest review
"Paid Reservation but no room!!!"
Booked 1 night at this hotel about a month before our arrival, pre paid for the reservation just to get to the hotel and hear from the front desk person that they are sorry but no rooms are available!!!! I asked how can they explain that they don't have a room for us if we reserved and paid for one? all they had to say is that it happens!!! Guess what, […] not on my expenses!!! I will never go back to this hotel Read moreGenuine Expedia guest review
we loved it and it was second time we stayed at this hotel , with first time upgaded to amazing b8ungalow.Very friendly hotel management, easy location you can walk to lincoln road and rooms are very nice and modern. I will return soon.Genuine Hotels.com guest review
"Second time stay - will probably do so again"
I have to say that the thing that made the Sagamore my go to spot 2 of the last 3 years is now gone. There was a rate for amenities - breakfast, beach chairs and internet, when I booked the room. By the time of my 2nd trip, they had done away with this plan. Whether or not I return to this hotel will include a cost benefit analysis of the additional […] costs for these key items. Other than that, it's a great hotel in a great location with really friendly and helpful staff. No complaints. Read moreGenuine Expedia guest review
I enjoyed the suite. The entire room was clean and comfortable. The kitchenette was spacious.Genuine Expedia guest review
Nice place. Definitely a step down from some of it's neighbors but a nice place.Genuine Expedia guest review
SupurbGenuine Hotels.com guest review
Good experience, the staff are very nice people, it was clean but We think the hotel needs to open the restaurant and bar more time at nightGenuine Expedia guest review
When in South Beach, I will only stay at the Sagmore. The staff was so pleasant and attentive. Just Great!Genuine Hotels.com guest review
Hotel is beautiful but could use some updates especially to the water system. Hot water was a problem. Appreciated the complimentary upgrade. Excellent customer service from management staff. Not so much from the night shift.Genuine Hotels.com guest review
"Excellent except for pool person"
Everything about our stay was excellent!!! We would come again! The only thing that gave us a sour taste was the pool person Gary. He had a bad attitude and we avoided the pool area to avoid him. Otherwise, everyone else was excellent!!Genuine Hotels.com guest review
"Stay at the Sagamore!"
What a wonderful stay! The hotel room was beautiful, the staff super friendly and the access to the beach was fantastic. I can't wait to go back!Genuine Hotels.com guest review
Amazing from begining to end! Front desk guy was so delightful and welcoming! Staff signed a bday card. Special touch.Genuine Expedia guest review
"On the beach"
Next time I will have a car to get around. I did not get to everywhere I wanted to since it was too hot to walk everywhere.Genuine Expedia guest review
Always Great Service, Pleasant and Courteous Staff, Beautiful Room/Suite/Facility and Ideal Location. Stayed here when visiting French Embassy and again after return from Europe. One of my favorites.Genuine Hotels.com guest review
"One of our top 2 hotels in South Beach"
This was our 2nd stay at The Sagamore and it was just as enjoyable as our first. The service was top notch, especially the staff working at the pool & the front desk.. Any requests were promptly accomodated. We had a bungalow room which was spacious(especially the shower), comfortable and very clean. Now instead of charging a flat resort fee to everyone, […] you can elect to add these services at a per person rate per day. For getting breakfast and WiFI, we found this to be a good deal. Great location on Collins Ave and within walking distance to Lincoln Rd and other shops & restaurants. Overall, a great choice. Read moreGenuine Hotels.com guest review
"Very nice hotel and wonderful staff."
5th floor has a great beach view. Any lower and the palm trees may obscure your view. Pool area is very nice. Walgreens on the corner and liquor store across the street. Recommend taking a cab to the beginning of Ocean Dr. and walking back to the hotel enjoying the sights and sound. Mangoes was a lot of fun. On the Lincoln Mall Sushi Samba was incredible. […] Also enjoyed the duck tour. Read moreGenuine Expedia guest review
"Close to fine dining and shopping."
Our stay was wonderful. The hotel staff was very friendly and helpful. If you like art, you will love this hotel! The hotel is smaller and older than most in the area but has a cozy /charming feel and the atmosphere is peaceful. It is within walking distance of great dining and shopping. I will definitely return.Genuine Hotels.com guest review
I love my stay. It was short lived but I'll be back.Genuine Hotels.com guest review
"great hotel for evryone"
it was wonderful i wil go back there the breakfast and chair package for 18 dollars was great thank you so much for referring this hotel was great thanks carlaGenuine Expedia guest review
"Quiet getaway in May"
This is a wonderful hotel for a private getaway. I always go in May when SOBE is less hectic and I love it. The staff is attentive but not intrusive. The pool area is generally quiet and calm which is what I'm looking for. The studio room is perfect for me--lots of space and very minimal in its decor which I also prefer. The kitchen is a real plus especially […] since i like to have breakfast in the room. As a woman traveling alone, the Sagamore is private and doesn't have a pick-up scene. Just what I want after a busy year at work. Read moreGenuine Hotels.com guest review
"Nice grounds, poor customer service"
The hotel was nice but they have some personnel and other issues. Our room keys didn't work several times. They had to reinitialize them 3 times and then after several uses the keys only worked once in a while. Also, the TV went offline the last 2 nights we were there. It's a long story but it wasn't the TV itself it was the video feed to the TV from […] the server or office. It couldn't be fixed and when we checked out and asked if we could have something done about it such as a small amount taken off the bill the woman at the front desk basically ignored us. When we got our bill someone else had charged something to our room and when I caught it she said it was probably someone at the beach service. It happens all the time. Both of those responses were unacceptable. 1- it might seem minor but a working TV is part of the "contract" I make with the hotel. If it doesn't work properly then some refund is due. 2- if there are mistakes in charges all the time that seems like something needs to be worked out. If we had gotten a little respect and acknowledgements of our issues I wouldn't be so upset. But, if that's the way you are going to send us home, that's the memory I'm going to take with me. Grounds- nice, food- perfectly acceptable- customer service- poor. Read moreGenuine Expedia guest review
"Great hotel, great location, great service"
At first we were disappointed as they promised us check in by 4pm and we had to wait beyond that. To compensate, we received a round of free drinks (8 in our bachelorette party) and got upgraded to bungalows. The service was great. Hotel is right on the beach. Pool is descent. Overall a great experience at a fabulous hotel!Genuine Hotels.com guest review
the hotel works well if your looking for a nice clean family oriented South Beach stay. Very relaxing atmosphere with out the crowd that you normally see on S.B.Genuine Hotels.com guest review
"Huge Disappointment... Not Worth It!"
This hotel is way past it's prime, I even asked a manager if they were in the process of renovating. First we noticed there were 2 bulbs that were out, called housekeeping who fixed it, but things went downhill from there. The kitchen sink was slow to drain, we had dirty water sitting in our sink after every use, ripped bedsheets, cracked bathtub, stained […] white leather sofas and scuffed doors. For the prices they charge, they could surely pay attention to details or at the very least get some new bed linens. I've stayed at hotels in South Beach in the same price range, all of which were better quality and experience. Not worth it! Read moreGenuine Expedia guest review
"nice hotel at perfect location"
very nice and stylish hotel. however, some staff could be friendlier, specially the young guy at the pool. I mean it's his job to prepare your chair. One shouldn't feel bad for asking him to do so.Genuine Hotels.com guest review
The inside of the hotel is beautiful. There were 5 of us staying in an ocean bungalow suite, which you'd think would be crowded, but two floors gave us room to maneuver. I found that the beach and pool attendant service was the best. The maid and room service were not as great. The hotel location is perfect right next to lincoln rd.Genuine Hotels.com guest review
"Great hotel, shame about the neighbors"
Had to move out of the hotel as there was a 24 pool party next doorGenuine Hotels.com guest review
Location and service excellent. Highly recommend.Genuine Hotels.com guest review
good location, but everything in the room felt like it was in need of replacement. I stayed in a bungalow suite, which just meant I had to carry my suitcase up a spiral staircase to get to my bedroom. I'm sure this place was really something in the 80's but now it comes off as quaint at best.Genuine Hotels.com guest review
Very pricey hotel alittle run down. Too expensive.Genuine Expedia guest review
"Great South Beach Find!"
I loved it! The staff went above and beyond to make sure I had a great stay. Would definitely stay here again!Genuine Expedia guest review
Room was well appointed if a little worn. The suite was worth the additional charge. Walls were thin but it was not a major problem. Location was nice as it was close to some great restaurants and shoppping. Overall I think it was good value and would stay there again.Genuine Hotels.com guest review
"Great staff, just OK facility"
The hotel staff are terrific! The hotel itself, not so much. I travel quite a bit and this hotel is in a great location but the building itself is very dated. For example, while taking a shower impossible to keep water from running onto the floor. Eventually we used towels to keep it from running out but it is an old tub with lots of caulk and just […] a poor design. We were in room 502 which faced the street. Even though we were on the 5th floor, the noise outside was right close and personal throughout the night, not much insulation or soundproofing. The windows were very old from the 50's it looked like to me, some workeed some didn't. The furniture throughout the hotel was very worn. Most of it was white but many scuffs, stains and just general wear and tear. The main lobby was pretty good bout once past that things were very worn out. Cushions around pool...yep you guessed it worn and stained. I coould go on but i think you get the picture. On a positive note, great location, great beach and shopping at Lincoln Rd. Mall Read moreGenuine Expedia guest review
beautiful, clean white room overlooking ocean; super comfy bed and chaise lounges; nice staff bringing (typically) overpriced drinks to us poolside, etc. Basically, covers all the creature comforts without going overboard in the conspicuous consumption department. If you want to be pampered, this might not be the place for you, but if you want nice […] spaced without the scene, this works very well. (That doesn't mean they don't have parties by the pool, but the lobby doesn't turn into a club every night either). Read moreGenuine Hotels.com guest review
the air conditon voice is too aloud. it is good location, it is easy to reach the beach. room is bigger.Genuine Expedia guest review
Great pool area Elevator was broken for 2 days and had to lug own luggage up 4 flights of stairs, Room has not been renovated in 15 years, NO water pressure whatsoever, for the price and star rating unacceptableGenuine Hotels.com guest review
"Perfect South Beach, Miami hotel"
Terrific location; easy walk to main areas, including Lincoln Road, Ocean Drive, and the beach directly adjacent to hotel. Staff, every one of them totally friendly and gladly helpful. Some great art in hotel to appreciate. Buffet breakfast excellent. Pool and surrounding area wonderful.Genuine Expedia guest review
While the location of the Sagamore can't be beat, I was a little concerned that the hotel was past its prime. I was pleasantly surprised to find a well maintained and clean hotel in the heart of South Beach. I found the service to be excellent overall and enjoyed the fact that I had visiting out of town families on both sides of my bungalow vs loud […] partying individuals. Exceptional value for the $$, and will return. Read moreGenuine Hotels.com guest review
This was by far the BEST hotel I stayed in- the hospitality was GREAT!Genuine Expedia guest review
Hotel was very clean and very quiet. Staff was very helpful.Genuine Hotels.com guest review
"Great, would love to go back Today!!!"
Visited South Beach before, and stayed at different hotels. This is by far the best in terms of location, size of the room and cost. I'd definitely recommended it to friends and family. Rooms were spacious, lots of closet space, small fridge and microwave were a huge plus when we decided to stay in and have a movie night. Staff was always courteous […] . Read moreGenuine Expedia guest review
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