"nice hotel with nice beach"
the best part of the hotel is its beach, you could swim in the sea since it is claim all the time and the pool is also very good. The bed is comfortable and the TV is also very good.Genuine Expedia guest review
"Third stay in 2 years! Great staff!"
My wife and I stumbled upon the intercontinental presidente with an Expedia package a couple years ago. It is a great hotel with an amazing professional and helpful staff. Many faces were familiar each stay which tells me they are a good place to work. Anytime we needed anything the staff did there best to help us, and with a 2 year old we ended up […] testing them a little. The beach in this area is very calm. You can walk out about 50 yards and still stand. We saw fish everyday and a couple days we saw sting rays (in the summer). This year we celebrated New Year's Eve there and it was awesome. They had a dance floor and an a high energy band that hot the crowd up and moving. I would not hesitate to go back. Read moreGenuine Expedia guest review
"Great hotel on great beach"
We had 8 family members here for the second year in a row the week after Christmas. The hotel is large enough for all you want but small enough that the staff learn your names. The beach is beautiful and the water calm and shallow enough to walk out in clear water. We would stay here again.Genuine Expedia guest review
We look forward to returning to this hotel. The staff was helpful and kind and the room was clean. We ordered the breakfast buffet with our room price and think that was a great idea. The beach is amazing, of all the beaches in the area, this was the best. You had lots of sun, sand, and water sport options if you choose. We loved this hotel. :)Genuine Expedia guest review
"Nice hotel, reasonable price, best beach in Cancun"
Overall a really nice hotel. Seems to be recently refurbished (at least the floors I've seen) and all facilities look great. Best part is the really beautiful beach right in front of the hotel. Probably the most gorgeous private hotel beach I've ever seen. The breakfast restaurant is right at the beach and I've never had such a beautiful view at breakfast! Only […] negative things to mention are that you have to pay for WiFi and the roof in the lobby was leaking (it was raining). Read moreGenuine Expedia guest review
My husband and I had a wonderful time in Cancun. We got to do several tours and night clubs. Overall the experience was very good and fun.Genuine Expedia guest review
"Great beach, but not up to IC standards"
Compared to other Inter-Continental hotels, this one was not up to their standards in terms of how well it is maintained. The staff was not particularly friendly or helpful, which was a travesty given Inter-Continental's typical service. They projected a feeling of being irritated at having to interact with their clients - something I witnessed with […] their dealings with other guests as well and this attitude permeated the staff from the front desk to the wait staff. Really a shame to see an IC hotel be this poorly run. Read moreGenuine Expedia guest review
Second time I've stayed here and it was even better than the first!! I've stayed in many hotels in the Hotel Zone, I would DEFINITELY recommend this hotel.Genuine Expedia guest review
The beach here is amazing! Walking distance to Shops & restaurants. Easy access to the bus lines. Very friendly staff. Overall a great experience. I would stay there again.Genuine Expedia guest review
Nice beach & poolsGenuine Expedia guest review
"Best beach in Cancun :)"
I reviewed my vows there and had a wonderful reception. Got treated great. Banquet staff were awesome :) my guests were pleased!Genuine Expedia guest review
"Vacations Nov 2013"
My wife and I stayed at this hotel for 5 nights. We like to point out the professional attitude of personnel, corteous, and always helpful to their guests. This is the 3rd time we have stayed at Presidente Intercontinental as we consider it a very pleasant place to stay. Its pools are great, and also the beach is one of the best in Cancun. We strongly […] recommend this hotel. Read moreGenuine Expedia guest review
"Nice hotel right on beach great location.."
Wonderful vacation stay..Genuine Expedia guest review
"Great place for family and kids"
Nice hotel.... Good service.... Very Clean..., employers are very friendly... The beach is beautiful perfect for kidsGenuine Hotels.com guest review
"Great Hotel...even greater people"
Spent 12 days at this hotel, Presidente. We have stayed there many times before and it is now the only hotel we stay when in Cancun. We go there 2-3 times a year and every stay at the Presidente has been beyond our expectations. The staff are so accommodating and will do anything for you to make your stay wonderful.Genuine Expedia guest review
"Best Beach on the hotel strip!"
We enjoyed the beach and pool very much. This is by far the best beach on the hotel strip in Cancun. The breakfast is worth buying when making your reservation as you will save a lot from buying it daily once you are there. This is a great breakfast that you will enjoy. Have fun!Genuine Expedia guest review
"best beach and best place to stay"
honeymoon was awesome...best beach right out back....Genuine Expedia guest review
"Very happy and pleased our room was very spacious"
We had a great experience the hotel stuff was friendly and helpful ! The room was spacious , very clean , the decor was beautiful and the furniture was new and the bed was comfortable . Loved our stay and would highly recommend it ! If you like to party is very close to all the clubs !Genuine Expedia guest review
Hotel is ok. The sink in the bathroom did not drain well. We also had to call because the safe didn't lock. Did this twice and still it didn't get fixed. Had to call twice to get them to unlock the mini-fridge. Hotel staff tried to sell us on an $7500 plan to get cheaper rates for hotel stay. Got some freebees for listening to their presentation which […] was nice but wasted 2-3hours of our vacation. The location is about 5 minutes by taxi to the downtown area where all the bars and stores are at. I would definitely go somewhere else to eat besides the two restaurants they have there. Breakfeast buffet is $20 which was good but a little pricey. Read moreGenuine Expedia guest review
"Nice beach (maybe the nicest one in Cancun)"
Good stay, you will enjoy the beach and the pools. Food is good as well.Genuine Expedia guest review
"Beautiful hotel nice location"
Beautiful hotel, needs WIFI and airport shuttle to compete with others. Beach is clean, organized, beautiful.Genuine Expedia guest review
"Best Beach and Best Service"
Once again I had a great time at Presidente. If you are going to Cancun because the water is great, the temperature is awesome and you want to enjoy beach time at Caribbean, then that's the place to go. This hotel has the best beach in Cancun. BUT, if you want to go there to stay in a super-mega-hotel and spend all your time at a pool and paying ridiculous […] fees to access even the Fitness Center,....then go to another hotel,...better say go to Vegas and stop reading reviews about Cancun. Gregorio, Refugio and Bernardo provide the best service you can have while on vacation. I had to called them out, as they went above and beyond to allow us a great experience at the hotel. I feel like there is no way I will stay in another hotel in Cancun, as I would have to visit Presidente everyday just to be around these three guys and learn more about the city, the region, about Margaritas, about their kids, and everything that make me call them my friends from now on. Read moreGenuine Expedia guest review
"Hotel lived up to international Intercon standards"
Very nice hotel, service was exemplary and lived up to international standards of the Intercon chain. We had 2 connecting rooms on the ground level, one with 2 double beds and another with a king; each room we had a terrace with a hammock which was a nice touch! There was plenty of space even when we added a rollaway bed to the double room. Would definitely […] come again. Thank you for a memorable stay! Read moreGenuine Hotels.com guest review
"Good quality for money"
Good hotel, room is clean and fresh. But Wi-Fi is not free.Genuine Expedia guest review
"Very nice room and good breakfast"
Price was good, definitely worth the price, and it was close enough to the bars and clubs that we were able to walk it everyday. Check in was quick, room was very clean and nice. Not super large but plenty for what we needed. Modern decor, wall mounted flat screen, 32" I think. Bed was very comfortable, I think it was the down comforter. Oh and the […] rain shower head from the ceiling was also very... nice. We got the breakfast package, which was actually pretty darn good, seeing as how it was buffet style. They did have an omelette station as well which we hit up for omelettes of course, but also for eggs over easy and even quesadillas. Best thing about the b-fast was the chopped habaneros you could help yourself to. They were very hot, and very delicious. A couple of days it was held inside but for 2 days because the weather allowed(rain), it was beach front. Nothing like watching the ocean and enjoying your first meal of the day. We really didn't hit the pool, although it seemed decent, mostly because it wasnt happening. We were looking for more of a party scene and this hotel as a whole was fairly chill probably because it wasnt all inclusive. So after breakfast we'd only come back to shower and/or change or sleep. It was walking distance to the bars and clubs and there is a market close by too which we used to buy our booze, mixers, and snacks. Next time we might do an all inclusive since we got to explore a little this time around, but would stay here again for sure. Read moreGenuine Expedia guest review
"Nice hotel, relaxing environment."
Beautiful hotel, with an amazing private beach. The employees were great and willing to go the extra step to please guests. The staff made me feel right at home as if I knew them my whole life. Food was great and the location was very convenient.Genuine Expedia guest review
"Love the hotel everyone was so nice."
Love the hotel & staff. Everyone was so nice always available to help. The beach is nice and the area is right in the middle of downtown and hotel zone. My sister and I went for our birthdays Sept 13-Sept 19 and they surprised us with beautiful flowers for my sister birthday and a nice cheesecake. They were so accommodating. I would definitely go back. […] Shout out to Carlos and Refugio the wait staff at the restaurants their the best !!! Read moreGenuine Expedia guest review
"Wonderful Cancun Stay"
This hotel was a very nice affordable Cancun stay. The beach was excellent and within walking distance of the flea market and malls. The staff was great and breakfast buffet was amazing! Would recommend this to anyone going to Cancun and I cannot think of one thing that we had a complaint about at the hotel.Genuine Expedia guest review
"Weekend at Presidente Cancun"
Check-in very easy, took 5 minutes. Beautiful room. One of the best beaches in Cancun, view of Isla Mujeres and calm water (most of the other resorts have rough water), the island blocks the currents. Great pool. Very comfortable beds. Concierge was great. I accidentally left my phone in the room safe, housekeeping turned it in and concierge mailed […] it back to me. I appreciated that (or I would have lost all of my saved contacts). Hotel quiet at night, but close to nightlife. Great location. My only complaint was that the food and drinks (although outstanding) were very expensive, all inclusive hotel is a much more economical way to go. Read moreGenuine Expedia guest review
"Good hotel on best beach on hotel zone."
This is one of the first hotels in Cancun. The rooms are nicely updated and extremely clean. The beach is by far the best in the hotel zone. Also an easy walk to Plaza Caracol shopping and restaurants.Genuine Expedia guest review
"It was just Awesome!!!!"
The hotel is awesome -- very clean - great staff - beautiful beach. Stayed there in July 2011 and the same experience. Food is great and so are the margaritas.... I will stay there again next year when we go back to Cancun...Genuine Expedia guest review
"Great hotel...Great staff...Best beach in CC."
This is the 5th time we have stayed at this hotel and each time it has been a pleasure. The staff is very friendly and helpful, the hotel and rooms are very clean. The beach is the best beach in all of Cancun. We will for sure stay there again.Genuine Expedia guest review
"A Cancun original re-born !"
Like the Hyatt, the Intercontinental Presidente Cancun is an original hotel that has undergone a re-birth w renovations and improvements to capture the crown. the locations were picked from the best . Best beach, views, layout, location et all.Genuine Expedia guest review
"nice hotel, beast beach"
I travel with my family and is the second time at this hotel, very clean, friendly staff, the beach is awsome, the food is ok (not great ) I'll be backGenuine Expedia guest review
"Pristine beach, clean, air conditioned, nice hotel"
The Presidente Intercontinental in Cancun was beautiful. The room has nice air conditioning that you control yourself and make as chilly as you like, or as warm as you like. The hotel was very clean, and modern and spacious and had the best beach! A true paradise. My only complaint was the wifi cost 15-20 US dollars a day! That was very inconvenient. They […] try to sell you a time share and put a lot of pressure for you to attend the free breakfast. I would also recommend getting an ocean view rather than a lagoon view, because, the "lagoon" view is really street view and there's noisy traffic, and a neon "sushi" sign. But if you want a gorgeous, clean hotel on an amazing beach I highly recommend staying here. Food was good as well! Read moreGenuine Expedia guest review
"Very nice hotel, close to a beautiful beach."
The hotel staffs were very helpful and polite. The hotel had a free internet cafe but no free wifi (which is really not a great deal for me since we were on vacation). There is a bus stop by the hotel to the city, there is also a convenient store just about 2 minutes walk from the hotel. The beach is lovely and very clean and safe. The pools are too. […] The hotel provide beach towels for free. The rooms were serviced everyday. Read moreGenuine Expedia guest review
"Family oriented hotel best beach in Cancun"
Great vacation and the kids enjoyed the beach. Friendly hotel staffGenuine Expedia guest review
"Nice affordable hotel"
Great comfortable hotel. Room contemporary. Friendly staff. Not much entertainment in the hotel other than beach. After dark, the hotel bar were empty. Also, the staff proposing time shares and tours kindle haggled us but the perks to entertain it was cool. (i.e. free car rental) Finally, the hotel is at the end of the strip, nothing to do around the […] hotel without getting on a bus. Read moreGenuine Expedia guest review
Best beach! Location is good but not great.Genuine Hotels.com guest review
It´s not a secret that the InterContinental is one of the oldest hotels in Cancun, but that doesn´t mean nothing. Everything is renew and in excellent conditions. The rooms extremely comfortable. The staff couldn´t be better, they really work hard to make you feel special. The breakfast has something tasty for all. The gym good enough. One pool only […] for adults which is highly appreciated. And, last but not least, this is the best spot all over Cancun for the beach... is like a pool. Without hesitation this is my best option for this destiny. Read moreGenuine Expedia guest review
"Could not ask for more!"
My stay at the InterContinental Presidente was simply one of the best stays I have every had in Cancun. I could not think of anything that could have been better. The hotel was well kept, modern, and clean. The staff was there and helpful when I needed them. The beach was right off the hotel and so was the restaurant. The food was not too expensive, […] I enjoyed dinner there every night of my stay. I will definitely stay there again my next trip to Cancun. Read moreGenuine Expedia guest review
"Nice hotel beach front close to all ateaction"
Family hotel with small childern long nice sandy beachGenuine Expedia guest review
"Nice and quiet. Relaxing experience."
If you're looking for a first class party place then this may not be the place . However if you're looking for a family oriented, comfortable vacation getaway to truly enjoy the beach then definitely a winner.Genuine Expedia guest review
"Staff just is miserable not willing to do anything"
Horrible!!!! the only nice thing is the room thays it!!!!!Genuine Expedia guest review
"Nice enough hotel, really poor service."
The hotel had a basic level of cleanliness. The service however left a lot to be desired. The bottom line is that, much like every other business in Cancun, they pay their employees next to nothing and expect you to tip them ALL the time. It is set up in such a way that for EVERY little thing you have to call room service. You want coffee? Room service. […] (they don't provide the customary two packets of ground coffee in your room as is expected even at a Motel 8). You need a cork pulled out of a wine bottle? Room service. Even when we ordered room service for breakfast one morning (which was around $50 for two people for a regular bacon/eggs/coffee deal) they took over an hour to bring it up and still demanded a tip. The hotel beach was really nice but the service on the beach was even more terrible. If you don't speak Spanish, expect to get really horrible service, be avoided by waiters and get the absolute weakest drinks you can imagine. And, at the end when you get your bill, expect "TIP NOT INCLUDED" to be plastered all over it and highlighted in neon yellow. Overall I don't believe we will be returning to Cancun any time soon, if ever. Read moreGenuine Expedia guest review
"Nice but I would try a different one next time."
Nice beach, but no waves. The pool was nice but the hot tubs are not hot at all, its the same temperature as the pool. The gym was nice, 2 treadmills, a bike and elliptical. They also had some freeweights and a weight machine. Overall, very clean hotel with great landscapes.Genuine Expedia guest review
Great stay. All are friendly. Bus to town nearby. Supermarket across the street for cheap beer and great pizza and local food across hotel. Massage was greatGenuine Expedia guest review
"Beautiful beach and hotel"
Everything about this hotel was great. It had a beautiful beach on the north side of Cancun hotel zone with 2 swimming pools and plentiful palapas available on the beach. Our room was very clean and up to date. We were fortunate enough to get one of the club rooms. It had a balcony with a fantastic view of the beach and it was very spacious. The hotel […] and beach were never over crowded. The only downside was that the hotel did not have any vending machines, and we had to order room service or go to the market to buy bottled water. I would stay at this hotel again. Read moreGenuine Expedia guest review
"Would stay here again!"
Recently renovated rooms; very friendly and helpful staff; good dining options not disappointed with the food; nice calm beautiful beachGenuine Expedia guest review
"Nice clean room and hotel, staff needs work."
The room was very nice and clean, decent size, small wash area. Showed up and greeted nicely outside and by the front desk. Went up to the room, got changed, down to the pool bar. Was told by the bartender that it would be beneficial to me to charge everything to the room, i asked why, he told me trust me. I asked if there was an Additional charge, […] he told me yes they just charge the card, i asked again if there was an additional charge and he finely said yes, so i told him that's not beneficial and i'll pay cash. Three other situations similar to this style of treatment occurred during my stay there. Most of the staff was friendly but it's not pleasant to receive attempts at taking advantage of me because i'm a big white american. Read moreGenuine Expedia guest review
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