Hotel Russo Palace - Venice

the staff was not friendly and the size of the room too small this is far from a 4 star hotel....maybe 1 1/2 but not more WHY? There was a poorly and small decorated lobby All the things that are inherent to a 4 star hotel were missing will not go there again

Genuine Expedia guest review

My husband and I were placed in room 413, the smallest room in the world. My husband is 6'5" and could not stand up straight anywhere in our room. We did not even have a shower, there was a bath tub with a shower faucet you had to sit in to use because the roof was slanted. what a NIGHTMARE. Ridiculous that we paid so much and got so little

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel reception were extremely friendly, had already prepared the bed for our baby, breakfast was fairly decent and the location was convenient for what we needed.

Genuine Hotels.com guest review

Very expensive for the quality of the room. Lights flickered and refrigerator didn't work. Pay wifi seemed like we were being nickel and dimed.

Genuine Expedia guest review

The three ladies at the counter where outstanding. They helped with directions, restaurant choices, and general assistance. The room was a bit small.

Genuine Hotels.com guest review

Whoever gave this hotel 4 stars was definately on the take. Every room in a 4 star hotel should be for 4 star quality. First off, I got the attic room that everyone talks about, which I do not mind because I am short. What really bothered me was the fact the AC was a tiny box in a corner that could only cool off 3 feet in front of it. Cold AC is a standard […] of a 4 star hotel. Plus the bed sheets weren't very soft and ofcourse the headroom was not there for most people. My room looked nothing like the pictures. On the plus side we had a jacuzzi style tub, but don't try to stand or you will hit your head. The breakfast was good and the staff was nice. It is also well situated if you want to go to th beach. I have been to 3 star hotels in third world countries that are better than this one. This hotel is 2 star at best at a 3 star price Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our initial room seemingly was in a converted attic space with no windows; instead just two skylights. You could not stand up straight in the majority of the room or bathroom, as the ceilings were too low. We did get moved to a second room for our second night; that room was better in that you could at least stand up straight; but, it was the smallest […] room I have ever stayed in. Loved the location; the staff was nice; but just extremely tight quarters. This is not a four star hotel. Read more

Genuine Hotels.com guest review

The economy room entry is normal height. The ceiling then slopes down to other 3 walls to a height of about 2 1/2 ft. When you get out of one side of the bed, you literally have to double over to avoid hitting your head. When you get up off the toilet, you can't stand upright or you'll hit your head. I can't imagine why anyone would want to book this […] type of room. That salient detail about the ceiling height was not disclosed anywhere. The other types of rooms in the hotel seemed nice. Read more

Genuine Hotels.com guest review

They put us in the attic room. It's obvious they turned the attic into 3 more hotel rooms which they never should have done. The ceilings are slanted so that there is only 1 place in the entire room you can stand up in. It was clearly never meant to be a hotel room but they charged us the same price for basically 1/3 of a room. You can't stand up to […] take a shower or get to the bed. Nowhere to hang our towels. All of the furniture was slanted at an angle to fit in the room so the wardrobe was tiny and only had 3 hangers. I hit my head on the slanted ceiling several times trying to move around in the room. The elevator doesn't even go up there. When we asked to change our room, the hotel clerk said they had 3 rooms available but more guest were coming the next day and that we had to specifically request not to have that room when we booked. So, somehow the guests that were supposedly coming knew to request not to be in the attic? How exactly is it that every guest is supposed to know the layout of the hotel and request a room THEY CAN ACTUALLY STAND UP IN!? Worst service! The front desk ladies were joking around and making themselves drinks in the bar when we were trying to change our room. Breakfast was good but that's the only positive thing I can say about this hotel. It's 15 minutes away from the Water Bus stop. There are tons of hotels way closer. DON'T STAY HERE! Read more

Genuine Hotels.com guest review

Hotel Russo was a very nice place. It had a very friendly staff who spoke English and was very helpful. The breakfast buffet was very good and always had plenty of food. Lido island was a nice location away from Venice and was just a short water taxi ride to Venice. One of the best things about the hotel was that it was a short (approx. 5 min.) walk […] to the beach. You have to have a water taxi pass for your stay, which also works for the buses on Lido. The rooms are small, so if that is important for your stay, you might want to choose a different location. Eating out is very expensive here, so be ready to pay well for not a large amount of food. Read more

Genuine Expedia guest review

The hotel Russo is not bad, but definitely not 4 star. The staff are very nice and friendly, the breakfast is good. At first, they put us in a room like an attic with irregular ceilings, and then moved us to ground floor. Much better room, but noisy in afternoon when I wanted to take a nap. It is a good 10 minute walk to get the boat to Venice.

Genuine Hotels.com guest review

This Lido hotel is located 15 minutes away from the main Venice tourist center via public water transport, vaporetto. Then, from the waterbus station in Lido, it's within walking distance of about 15- 20 minutes when you have only one piece of wheeled luggage; I took a 2-minute taxi ride from the station to the hotel, which I found was unnecessary, […] so I walked the rest of my stay. Beginning across from the waterbus station Lido has a pleasant, 6-block business area bustling with restaurants, socializers, bench-sitters, boutiques and other businesses. Though personnel were notified, the small, non-cooling refrigerator was never repaired/replaced during my 3-day stay. Read more

Genuine Expedia guest review

Loved everything about this hotel: quiet neighborhood, very good breakfast, nice, comfortable and clean room, very friendly staff. A little bit far from the heart of the city but worth it. Would absolutely stay again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everything you need, done well, apart from needing updated internet services, the browsing on their sole customer computer was rubbish.

Genuine Expedia guest review

Very good for the money spent. Easy to access and visit Venice.

Genuine Expedia guest review

On arrival at the ideally situated Russo Palace we were greeted by pleasant and curtious staff and our first impressions were very good. Our room, however was in the attic, a lovely room but the ceilings were very low and we had to be very careful not to bump our heads! The breakfast menu was super, a good variety of fresh, satisfying food which we […] thoroughly enjoyed eating outside whilst taking in the magnificent views. Top marks for cleanliness too. Overall we would rate this hotel 4/5 but if we stayed again in the future we would get a better room. Read more

Genuine Expedia guest review

For the same price we could have booked a hotel opposite the boat stop rather than this one a 20 minute walk away. We chose this one as it was described as having a jetted bath and courtyard view, but were given a ground floor room with a wobbly shower no bath and a view of bars over the window looking onto the road. When we complained to the staff […] they refused to comment on the description obtained from this website and rather kept referencing expedia which i assume must be the parent company of this website. We were then made to wait for 1.5 hours while the woman at the desk tried to find us a better room but it appeared that she was just waiting for a colleague to support what she was saying. They then would talk to each other in Italian which felt a bit rude. When they finally decided to tell us there was no chance of a different room (even though they had said there were empty rooms) they didn't offer us any upgrade or even an hour of free internet or anything to compensate so wasted one and a half hours of our holiday. On closer inspection the room had chunks of plaster missing, a wobbly shower, with a lot of dirt in between the tiles (clearly hadn't been cleaned for months) and the air conditioning had cables visible! A danger if taking children. I would definitely NOT recommend this hotel. Read more

Genuine Hotels.com guest review

Hotel is situated close to town center and short walk from beach. Room was nice and clean. The service was great at the reception only small minus to breakfast service, only one staff, she was struggling to give a service to everyone.

Genuine Expedia guest review

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Genuine Hotels.com guest review

this hotel is located near the last boatbus station so it makes t possible for u to get to the hotel at any time 24hours a day because all of the boat buses WILL go to the hotel station. the place is very clean and comfortable THE ONLY PROBLEM IS THE INTERNET CONNECTION. the speed is very low(i mean very very very low) and its not free.3euros for 3 […] 0min. Read more

Genuine Hotels.com guest review

This is quite a cute neighbourhood! As newlyweds from Toronto Canada, my husband and I enjoyed ourselves in Lido Island. The decor of course was a little dated as we are more into the contemporary modern scene, but over we were satisfied and would recommend it. fantastic area for romance and cuteness.

Genuine Hotels.com guest review

When booking a 3 day break in a four star hotel (even an economy room, and even a hotel in Italy, where the star system usually appears over generous) one would expect to be able stand up in more than 20% of the room allocated to you. So beware the Hotel Russo Palace, on the Lido at Venice. On arrival, we were allocated an attic room in which i could […] literally take just 4 steps before the ceiling became too low to move. On getting into or out of bed from one side, one had less than 4 feet of headroom. Heaven help you if after a few glasses of chianti, you needed the bathroom in the night - bruised head added to hangover can ruin a holiday! So please, beware this hotel, unless you are prepared to book a superior room. Read more

Genuine Expedia guest review

The hotel was fine although our room was a little drab. Friendly staff and nice breakfast. We hadn't appreciated that the hotel was on the Lido not in the city but this actually made it a quieter and more pleasant area to stay in.

Genuine Expedia guest review

This place is rated as a 4 star hotel, but I'd say it was more a three star rating. It is cosy, and a very nice hotel, but rather basic. The moring breakfast was good enough. The front desk people were very helpful as were the cleaning staff. The room was fine, but the beds are literally two small single beds pushed together, which is covenient if you […] sleep apart, but hard to sleep together without falling through the middle. The bathroom is big for Europe, but not huge. Overall we had a great time there, and would rather stay in Lido than on the main island, less noise, more room and not far from the beaches, and only a short ride by boat to St Mark Piazza. Great place to stay Read more

Genuine Expedia guest review

Come da titolo ci aspettavamo molto di più da un 4 stelle. Abbiamo soggiornato nella tripla a pian terreno e che dire? Nel bagno soffrivamo di claustrofobia, sul lavandino era impossibile appoggiare oggetti in quanto il mobile era inesistente. La camera pulita e abbastanza comoda, poco arredata. Non esiste il ristorante, c'è solo il bar per far colazione. […] Si appoggiano ad un ristorante vicino al molo ma solo per la cena. Le ragazze alla reception sono state molto gentili e disponibili. Read more

Genuine Hotels.com guest review

Hotellet lå i et rolig området, nære Lido sentrum og kort avstand til båtstasjonen. Godt fornøyd med blide og serviceinnstilte hotellpersonalet. Enkelt og rent hotellrom.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Flott hotell med god frokost! Lido er supert utgangspunkt for Strand og bading og Venezia by night!

Genuine Hotels.com guest review

Jeg synes på alle måder, det var et dejligt ophold. Et fint, rent og dejligt værelse med TV og flot stor morgenmadsbuffet. Servicen var i top og udsigten var pragtfuld ud over Venedig bugten. Jeg var meget glad for mit ophold som strakte sig over fire dage.

Genuine Hotels.com guest review

ジャグジーが部屋にあると書いてあったのに、部屋には、シャワーしかなかった。インターネット（wifi)は、チェックインしたときのレセプションの方は、１時間はフリーと言っていたのに、後で使用しようと思って別のレセプショニストにパスワードをもらいに行ったら、１時間５ユーロを支払わされた。安い部屋なので、狭いのは仕方がないが、カビ臭く、4つ星とはとうてい思えなかった。夜の勤務の人が、英語ができず、チェックアウト時に混乱が生じた。

Genuine Hotels.com guest review

L'hôtel est très bien situé, un peu en retrait du centre mais pas très loin malgré tout. L'accès à la plage est très facile. L'hôtel est très agréable et idéal en couple pour découvrir Venise. Juste une remarque sur le sèche cheveux, de très mauvaise qualité , il vaut mieux en prendre un dans vos valises.

Genuine Expedia guest review

Hotellet var av grei standard. Det var rent og ryddig, med stort sett bare hyggelige ansatte. Hotellet ligger litt for langt unna hovedgaten, så man må gå i ca 10min for å finne noen brukbare restauranter.Dette gjør også at det re stille og fredelig på natten. Det er også ca 10-15minutter å gå til stranden. Stranden var overraskende bra på Lido! Dersom […] man skal bo her i flere dager kan det være greit å ha en sykkel. Read more

Genuine Hotels.com guest review

Muy bien ubicado, alejado del bullicio de Venecia, pero a 10 min. en vaporetto, repetiría, muy recomendable

Genuine Hotels.com guest review

Flott hotell nært sjøen og anløpet til Ferry Lido. Gateparkering utenfor hovedinngangen. Helt ok frokost og stabil (men dyr) internett-tilgang. Aircondition på rommet fungerte utlerket.

Genuine Expedia guest review

Rigtig fint hotel med fin service, god beliggenhed. simpelt hen hvad man kan ønske sig

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Ich buchte ein Zimmer mit Lagunenblick. Das Zimmer welches man uns geben wollte war mit Blick in der Garten. Als wir reklamierten, gab man uns ein Zimmer mit Lagunenblick, jedoch ohne Balkon. Wir hätten ein Superiorzimmer buche müssen um ein Zimmer mit Balkon zu erhalten, so erklärte man uns. Dies sollte in der Beschreibung drin stehen. Wir bezahlten […] ein Upgrade um das Zimmer mit Balkon zu erhalten. Glücklicherweise war noch nicht Hochsaison und erhielten somit ein Zimmer mit Balkon. Für WIFI mussten wir bezahlen - heutzutage eigentlich eher unüblich. Read more

Genuine Hotels.com guest review

Das Hotel liegt auf Lido, d.h. zu den wesentlichen Sehenswürdigkeiten Vendigs fährt man mit dem Vaporetto (Wasserbus). Die Haltestelle "Lido" liegt ca. 5 Min. zu Fuß entfernt. Die Lage des Hotels ist gut; man blickt von den nach vorne ausgerichteten Zimmern über die Lagune. Wir hatten ein "Economy"-Zimmer gebucht. Davon ist abzuraten. Es handelte sich […] um eine vergitterte Kammer im Erdgeschoss, dunkel und zeitweise mit erheblicher Geruchsbelästigung. Im (modernisierten) Badezimmer Schimmelbildung. Das Frühstücksbüffet war eher dürftig. Read more

Genuine Hotels.com guest review

hotel soi disant 4 étoiles où l'on doit se mettre à 4 pattes pour se doucher et se coucher. chambre mensardée, qui nous a été donnée le 2eme soir était aussi sous les toits et si je voulais me doucher, j'aui du ouvrir le vasistas et sortir ma tête pour être debout et me doucher . d'autre clients se plaignaient et devaient vous le signaler. Receptionniste […] et responsable de mauvaise foi Read more

Genuine Hotels.com guest review

Si l'emplacement, l'environnement, l'accueil et la propreté sont irréprochables, il n'est pas admissible pour un hotel 4 étoiles de devoir payer si cher un accés internet et de ne disposer que de sky en italien sur la télévision (lorsqu'elle fonctionne). Le petit déjeuner n'offre pas une variété satisfaisante. Les produits servis sont corrects mais […] trés pauvres en fruits frais. Hotel trés agréables mais à considérer comme un honnête 3 étoiles normes francaises. Read more

Genuine Hotels.com guest review

Pro: - Personal immer zuvorkommend und hilfsbereit - Frühstücksterasse mit Blick auf die Lagune (Markusturm) - für italienische Verhältnisse gutes Frühstück - parken mit PKW problemlos und kostenlos am Straßenrand möglich - Betten täglich frisch bezogen - ruhige und schöne Lage - Strand, Einkaufsstrasse und Vaporettostation jeweils 10 Gehminuten entfernt Kontra: - […] Betten unbequem, Doppelbetten waren zwei Liegen mit Rollen an den Füßen - WLAN teuer (1h für 5 EUR, 3h für 10EUR, VOIP nicht möglich) - Dusche mit Duschvorhang hat im 4Sterne Hotel nichts zu suchen - im Bad keinerlei Ablagemöglichkeiten - Zimmersafe war für Laptop zu klein, aber immerhin abschliessbarer Schrank - Sat-TV nur ARD, ZDF und RTL II etwas dürftig bei ingesamt über 600 Programmen - Zimmer sehr hellhörig - unser Zimmer war direkt gegenüber vom Abstellraum des Zimmerservice, dessen Türe ziemlich oft laut zuknallte - Zimmer im Erdgeschoss sehr finster - Kippstellung beider Fenster defekt Hinweise: - Stecker von elektrischen Geräten passen nur in Badsteckdose - Autan mitnehmen - der auf den Bildern gezeigte Wellnessbereich ist außerhalb des Hotels - unser Standardzimmer hatte keinerlei Ähnlichkeit mit den Zimmerfotos Read more

Genuine Expedia guest review

Das Hotel liegt sehr ruhig auf dem Lido. Fußmarsch ca. 10 min bis zur Vaporetto Station. Das Zentrum von Venedig (Markusplatz erreicht man in ca. 20 min). Das Zimmer war direkt unter dem Dach. Dementsprechend war es trotz Klimaanlage heiß. Das Frühstück ist sehr umfangreich und gut. Für eine Städtetour ist das Hotel absolut zu empgehlen. Achtung: Unbedingt […] Autan mitnehmen - es gibt sehr viele Stechmücken!!! Read more

Genuine Expedia guest review

スタッフの対応もよく静かで落ち着ける場所でした。

Genuine Hotels.com guest review

Très bon petit hotel, loin de la foule de Venise et pourtant pas très loin (un vaporetto toutes les 10 MN vers le grand canal); seul le petit déjeuner est un peu basique et pas varié (mais bon café)

Genuine Hotels.com guest review

Das Hotel liegt sehr schön mit direktem Blick vom Frühstücksraum auf die Lagune Venedigs. Zimmer war sehr sauber-täglich frische Handtücher und frische Bettlaken. Zur Vaporettostation sind es ca. 10 Minuten zu Fuß. Das Frühstücksbuffet war sehr lecker und die Auswahl war ok (Salami, Käse, Marmelade, Eier, Säfte ...) Leider hatten wir wohl leider die […] Besenkammer des Hotels als Zimmer erwischt - sehr klein und komplett mit Dachschrägen. Aufrecht stehen war nur an einem Fleck im Zimmer möglich. Ebenso konnte man nur in der Hocke duschen wg. Dachschräge. Alles in allem ist das Hotel für einen Kurzurlaub in Venedig zu empfehlen, länger als drei Nächte würde ich das Hotel bzw. speziell diese Zimmer unter dem Dach nicht empfehlen. Read more

Genuine Expedia guest review

Das neu renovierte Hotel liegt in sehr schöne Lage, mit wunderschönem Blick über die Lagune. Das Personal war jeden Tag sehr freundlich und hilfsbereit.

Genuine Hotels.com guest review