All hotels in Boston, Massachusetts, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here90 Tremont St, Boston, MA, 02108, United States of America, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 627 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.7
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautifullyifurnished room, attentive staff and comfortable lounge accessible from indoors or outside.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Karen, Although we do not provide vending machines, each guest room is outfitted with a fully stocked mini-bar for your convenience. I am pleased to note you enjoyed our location, your accommodations and our Highball Lounge. We hope to see you again soon, Thomas
Other trip Nov 24, 2014
Karen
US
3.0 / 5Good
"Nice hotel in a great location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The location of the hotel was great as it was a 15 minute walk to the TD Garden, Faneuil Hall, and in walking distance to the North End. The bed was extremely comfortable. But for that kind of money I was disappointed to have such a terrible view of a grungy alley way. Also my girlfriend was allergic to the conditioner in the room and we waited for over an hour for the front desk to bring us a different kind, which never ended up arriving, again not something I was pleased with for the price tag.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Kyle, I am sorry you were not pleased with the city view, and please accept my apologies for an alternate conditioner not arriving to your room. I’m glad you enjoyed our central location and relaxing bed. We look forward to welcoming you back, Thomas
Other trip Nov 24, 2014
Kyle
US
5.0 / 5Outstanding
"Excellent hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Really nice place. Comfortable. Convenient.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Craig, I am pleased you found our hotel comfortable and location convenient. Cheers, Thomas
1 night business trip Nov 13, 2014
craig
US
5.0 / 5Outstanding
"Great hotel, excellent staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
With the help of Expedia, on short term notice we got a room at Nine Zero. All of the staff was helpful, they even got us on a tour of the city. We literally had to do nothing ourselves.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Nancy, I’m glad you enjoyed our central location and found our staff to be accommodating. Cheers, Thomas
Other trip Nov 18, 2014
Nancy
US
5.0 / 5Outstanding
"nine zero is exactly that"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
After an evening at the Orpheum, needing only walk a few hundred yards to a clean, comfortable and well appointed hotel is hard to argue with. Staff and skillet breakfast the following day made it memorable. Hotel is easy to miss, tucked away on Tremont St. just across from Boston Common.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, I'm glad you enjoyed your short walk back to the hotel as well as your breakfast the next morning. We look forward to seeing you again, Thomas
1 night romance trip Nov 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Will be back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Although I only stayed for one night I totally enjoyed my stay for my anniversary. Great location, great service from the staff. They made it as special as possible. I wish the boston weather would've cooperated. I will most definitely come back here. Prime location!
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hi Tara, Sorry we couldn't control the weather during your anniversary, but I'm glad you enjoyed the rest of your visit with us. We hope to see you again soon, Thomas
1 night romance trip Nov 1, 2014
Tara
US
5.0 / 5Outstanding
"Consistently excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean, comfortable room.upscale hotel. Location is just outside of business district, but an easy walk.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Kenneth, I'm glad you enjoyed our central location and comfortable accommodations. We look forward to your next visit, Thomas
1 night business trip Oct 29, 2014
Kenneth
US
4.0 / 5Excellent
"Nice facility but lapses in service"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location is great for doing the Freedom Trail, and our double queen room was very comfortable. Good, accessible electrical outlets! However, there were a few lapses in cleanliness and my biggest complaint is that the staff didn't live up to the promised level of service. For example, a small sign in the bathroom offered a number of items that the hotel would provide if you forgot them, saying that if they didn't have an item in stock, they'd get it. When I asked for one item, I was told that they just ran out. Sorry! Don't offer if you aren't going to honor your promise. The staff at breakfast--extremely expensive, btw--seemed rushed and refills were nonexistent. I would think twice before returning to the Nine Zero.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, I am glad you enjoyed our central location and comfortable accommodations. I am sorry our staff did not retrieve the requested item for you and that refills were on the slow side during your breakfast. We hope to have the opportunity to welcome you back, Thomas
2 night family trip Oct 24, 2014
A Traveler
US
4.0 / 5Excellent
"Hip and romantic stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed a night at Nine Zero seeing that it had been called romantic. We had a nice time. The staff is very friendly and attentive. Our particular room was a little small but very well appointed. The location and the view were excellent. Everything was quite modern and chic without being overdone. The restaurant was good for breakfast.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Dave, I am glad you found our staff to be accommodating and that you enjoyed the view from and the design of your guest room. We look forward to your next visit, Thomas
Other trip Oct 27, 2014
Dave
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was conventiently located in Downtown Boston and was a short cab ride from the airport. When I return to Boston on business I will be staying at Nine Zero.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Debbie, I’m glad you enjoyed our central location and apparently everything else. We look forward to that next visit, Thomas
Other trip Oct 21, 2014
Debbie
US
4.0 / 5Excellent
"Super Central"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The accommodations for our dog was great. Highball lounge was super fun.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, I'm pleased your dog enjoyed the visit, and you had a good time in our Highball Lounge. Cheers, Thomas
3 night family trip Oct 16, 2014
A Traveler
US
3.0 / 5Good
"Not what it used to be"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I will admit the timing is my fault! I chose to visit Boston on one of the busiest weekends of the year for family reasons. I chose this hotel because my usual haunts were booked out and it's location is excellent , and I had stayed here once ten years ago and it was fun. Well overall it was a bit of a let down. On the plus side the room service staff are courteous to a fault. On the negative side the room was very cramped with a broken bathroom door( I got stuck in there but managed to extricate myself from under the sliding door). The hotel no longer had a restaurant and the bar was very juvenile rather than 'hip' or whatever they may have been going for. Rubber ducks and magnetic alphabets? I don't think that demographic are old enough for cocktails! It's a fantastic location ready for refreshing . What was once fresh and new is tired and vastly overpriced. Back to Copley Square for me, at least I know what I am getting.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello FMD, I was pleased to note you found our room service team to be accommodating and that you enjoyed our central location. I’m sorry you had to pull a Houdini to leave the bathroom and that our new lounge wasn’t your cup of tea. Regards, Thomas
Other trip Oct 20, 2014
FMD
US
3.0 / 5Good
"Cramped and Awkward"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The room was small and the bathroom poorly laid out. The bed was only so-so. No refrigerator and we had to hunt for the ice machine. Don't even think about parking in the area. Disappointing for the money.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Robert, I’m sorry if you felt our staff did not provide you with enough care and comfort. We can empty out your mini-bar or deliver a separate fridge to your room; and there is an ice machine at the end of each hallway. We do offer overnight valet parking with in and out privileges. Regards, Thomas
Other trip Oct 19, 2014
Robert
US
5.0 / 5Outstanding
"Great hotel close to activities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed two nights at the Nine Zero hotel. The staff is very pleasant and helpful and the hotel is very nice. The decor is very modern and sharp.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, I am glad you enjoyed our central location, décor and accommodating staff. Cheers, Thomas
Other trip Oct 14, 2014
Beth
US
5.0 / 5Outstanding
"Great location, friendly and helpful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, friendly and helpful staff. Don't stay there if you have allergies to dogs
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Tom, I’m glad you enjoyed our central location, and accommodating staff. We do offer multiple pet-free floors. We hope to see you again soon, Thomas
Other trip Oct 7, 2014
Tom
US
3.0 / 5Good
"My experience at Nine Zero"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I thought it was just ok , for 600.00 a night there could of been better products in the bathroom, there was no shower cap or a bath tub. When I opened up the draps I couldnt believe I was facing a wall!! Dont think I would stay there again. Overall I felt that this hotel was average even though the location was close to all must see sights.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, We do offer many amenities like shower caps upon request, and we also have some guest rooms that offer tubs instead of just the stand up shower. I am glad you enjoyed our central location. Regards, Thomas
1 night romance trip Sep 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location downtown."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Concierge and staff extremely helpful and available all the time.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, I was pleased to note you enjoyed our central location and accommodating staff. We look forward to your next visit, Thomas
Other trip Sep 29, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Going back. Great bar (highballs) lots of fun and great service
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Jim, I'm glad you enjoyed your visit and especially your time in our Highball Lounge. Cheers, Thomas
3 night business trip Sep 19, 2014
Jim
US
4.0 / 5Excellent
"Great anniversary!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This past weekend, my boyfriend and I decided to stay at NineZero because we'd always wanted to and we decided to splurge a little on our anniversary. We were created by friendly staff, and, upon arriving in our room, received a bottle of Champagne and a personal note from the hotel concierge. The views were spectacular and the Highbar Lounge was a great place to unwind after the Blue Man Group show. We will definitely make a return trip!
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hi Nicole, Thanks for choosing to spend your anniversary with us! I’m glad you found our staff to be accommodating and enjoyed your visit to our Highball Lounge. We look forward to that return trip, Thomas
1 night romance trip Sep 20, 2014
Nicole
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
terrible cafeteria, uncomfortable table and chairs, cold ambiance, looked like a hospitals cafeteria, good service, nice waiters
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello ado gomez, Thank you for your feedback about your recent visit, Thomas
1 night trip Sep 6, 2014
ado gomez
US
4.0 / 5Excellent
"good base from which to sight see"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff were all very friendly and accommodating. I had a nice room but no view at all (6th floor) so the room was dark (facing other buildings). Food was good; breakfast service staff outstanding as were front desk personnel. I would probably stay again but request higher floor so I'm staring at another building.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Mary Collins, Thank you for your feedback, Thomas
5 night family trip Sep 3, 2014
Mary Collins
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed our stay in Boston. The hotel was clean and well appointed, staff was friendly and helpful. It is a perfect location for seeing the sites. Would definitely stay again.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hi Sue, I’m glad you made the most of our central location and found our staff to be accommodating. We look forward to that next visit, Thomas
Other trip Sep 9, 2014
Sue
US
4.0 / 5Excellent
"Comfortable and Convenient"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Spent one night after dropping our daughter off at college. Perfectly fine hotel made better by a lovely staff. Location is great near Downtown Crossing, Boston Common, Statehouse. Comfy beds and quiet rooms, though the hotel is a little worn.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, I’m glad you enjoyed our central location, your accommodations and the service provided by our staff. I’m sorry if you feel we are beginning to show our age. We hope to see you again when you come to visit your daughter. Cheers, Thomas
1 night trip Aug 27, 2014
A Traveler
US
4.0 / 5Excellent
"Best Costumer Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Joseph is the very best! He made our trip, great recommendations, so helpful in every way. Every person at the front end was fabulous! Thx yall! Such a cool hotel. Our room was way smaller than we were used to but it was clean & nice. Next time I'll get a better room. But let me say again..the service was tremendous. I am now a Kimpton fan & will seek then out on our many travels.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Howdy Katy, I appreciate your feedback about Joseph and was thrilled he had such a wonderful impact on your visit. We hope to see you again, Thomas
2 night trip Aug 27, 2014
Katy Sievers
US
3.0 / 5Good
"Dated Boutique Hotel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The hotel was average in comparison to some newer boutique hotels and I found the rooms dated and dark. To top it all off, there I was carded and declined access to the bar, and as a 39 year old without a local driving license I found this to be a joke considering my age and the price I was paying to stay at the hotel. I would not stay there again.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, I’m sorry you did not appreciate our décor and our age verification process at our lounge. Regards, Thomas
3 night trip Aug 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Convenience and comfort!... Really!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great stay...would do it again in a heartbeat! My husband is from the hospitality industry and he was even impressed.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, Please thank your husband for the endorsement. Thanks, Thomas
Other trip Aug 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Best Night in Boston Ever!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
After looking at all the hotels in the area, I chose this one. I couldn't have been happier! My wife and I chose to spend our anniversary here and I asked the staff to help make it a special night for my wife. They went above and beyond my wildest expectations. It ended up being the perfect night for us. The room was immaculate and interesting. We actually considered spending the whole night in the hotel instead of going out! The view was fantastic, and the location was perfect. Just a short walk to everything. After dinner and a night on the town we went to the hotel lounge, and it was a very nightclub kind of atmosphere, lively and energetic. Young crowd. There were a lot of people and the drinks were delicious. There were people playing rock'em sock'em robots and even twister. Very fun place for a night cap. I would specifically like to thank Amy, Megan, and Thomas for being super attentive and helpful. I have never had a better hotel experience. I highly recommend this hotel to anyone looking to have a romantic evening in Boston. 5 stars!
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Mike and Doris, I’m thrilled you chose to spend your anniversary with us, and that you enjoyed your guest room and our central location. I’m glad you enjoyed our Highball Lounge and the service provided by our front desk and concierge staff. We hope to see you again soon, Thomas
1 night trip Aug 16, 2014
Mike and Doris
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We liked the wine reception. The staff was very friendly and helpful. the decor was different than what we were used to. The tv set was not faced in front of the bed. We could not get into the shower without water getting all over the floor as you could not reach the faucet without doing so. The view out the window as not great. But overall the stay was fine.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, I’m glad you enjoyed our evening hosted wine reception and found our staff to be accommodating. I’m sorry about the issue in the bathroom. We do offer different room categories that have enhanced views. We hope to see you again soon, Thomas
1 night trip Aug 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This boutique hotel is in a perfect location in Boston - extremely convenient to the Freedom Trail and numerous wonderful restaurants. The staff was courteous and thoughtful. The concierge helped us plan our visit to maximize our time and her advice was perfect. The room was comfortable, nicely decorated, and quiet and our bathroom was large and well-equipped. We would recommend this hotel to anyone visiting Boston and we will definitely stay again when we are in the area.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Susan, I’m glad you enjoyed our location which is ideal for sightseeing and adventuring out to some great restaurants. I was pleased to note our Concierge provided you some expert advice on how to spend your time in the city. We hope to see you again soon, Thomas
3 night trip Aug 4, 2014
Susan
US
3.0 / 5Good
"Nice"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    1.0
Nice small hotel . No pool :(( kind of small constrained rooms
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, We do offer various room sizes and differing views which you many want to consider during your next visit. Although we don't have a pool we have a fully equipped fitness center and complimentary bicycles for guest use. We hope to see you again soon, Thomas
1 night trip Aug 8, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel. They were extremely accommodating and went out of their way to make sure our stay was amazing.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, I am pleased you found our staff to be very helpful with your requests and that you had a wonderful stay. We look forward to welcoming you back, Thomas
Other trip Aug 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Central Boston Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was very very satisfied with my stay at Nine-Zero. The location was absolutely perfect for people looking to travel on foot or by subway. We were within walking distance to the Fanueil Square, QUincy Market, Granary Grounds, & Boston Commons. It seems every where you step in Boston you run into a historical site along the Freedom Trail. We were a 5-10 minute subway ride from Fenway and a healthy distancewalk to the harbor which is quite enjoyable. I would definitely recommend staying at Nine-Zero simply based on location. But the hotel was very clean, staff was friendly, and these "small rooms" I've read on other reviews we're non existent at Nine Zero. The room was more then enough for a couple with a modern bathroom & good size closet for longer stays. Load up on some waters and snack at the 7-11 on the corner though because the Mini-Bar prices are absurd. DEF RECOMMEND
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Alfredo, I’m glad you enjoyed our location, and it certainly seems like you made the best of it by hitting so many of the key points of interest. I was also pleased to note you found our staff to be accommodating and felt our guest room size was ample. We look forward to your next visit, Thomas
2 night romance trip Jul 18, 2014
Alfredo
US
5.0 / 5Outstanding
"Eclectic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Such an eclectic hotel! The happy hour wine was amazing. Amy and Elizabeth were wonderful and very hospitable at the front desk. Would definitely stay again.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Beth, I'm thrilled you received wonderful service from Amy and Elizabeth, and enjoyed our evening hosted wine reception. We look forward to your next visit, Thomas
1 night trip Jul 26, 2014
Beth
US
4.0 / 5Excellent
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Girls trip this hotel was very convenient for walking to restaurants and shops, very accommodating. Make sure to take advantage of free bicycle use to get around the city. We saw these our last day there but it was rainy. Hotel even provided umbrella for use. Would definitely stay there again. Worth the price.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hi J C H, I'm glad you enjoyed our central location which was ideal for all your activities. It's too bad the rain stopped you from utilizing our complimentary bikes; maybe next time. We look forward to welcoming you back, Thomas
1 night trip Jul 26, 2014
J C H
US
5.0 / 5Outstanding
"Good hotel, lame wifi policy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall, my wife and I enjoyed Nine Zero. The room was modern and well kept, beds were comfortable and the location is very conveniently located to the train, attractions and just about anywhere you want to go as a tourist. The mini bar was stocked like a mini full bar and there were notes in the room that let you know they would run out & get anything for you that you may have forgotten. The walls seemed a little thin in our room but nothing that kept us up at night. The Highball lounge/bar on the second floor is a very cool place to hang out and play some board games while having a drink and a snack and right next door is the Beantown pub. We would definitely stay here again but the WiFi charge is pretty cheesy. Hotels that are half the price and even those double the price typically don't charge for Wifi anymore. I probably haven't seen a hotel charge this high for Wifi in 10 years. I found out after we stayed here that we could have signed up for a loyalty program to get complimentary Wifi (among other good things) but unfortunately nobody at the hotel mentioned this to us. Also, be aware that this is a pet friendly hotel. I may not have decided to stay here had I known that.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello , I’m glad you enjoyed our modern décor, central location, and Highball Lounge. I am sorry our staff didn’t mention our loyalty program and the complimentary Wifi benefit. When attempting to sign in to our Wifi page, the purchase and join loyalty program options are both listed on the screen. We look forward to welcoming you back, Thomas
2 night trip with friends Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Aesthetically pleasing and perfect service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
To start our trip, the two women at the from desk were very friendly and helpful. Without mention from either of us, they sent a complimentary bottle of champagne for my boyfriends birthday after seeing it was his birthday on his ID. The room was clean, modern and contained all things necessary in a hotel room. Multiple chairs, desk, ihome, iron, mini bar, stocked bathroom, wine key, room service through the night, etc. Later in the night, the woman from the front desk (that sent the champagne) found us a restaurant to eat at with an open table. Overall it was a great Boston hotel experience and we will absolutely go back and recommend it to our friends.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Nicole, I’m thrilled that our Front Desk team picked up on your boyfriend’s birthday and sent up a champagne amenity. I’m glad you liked all the in-room amenities as well. We look forward to your next visit, Thomas
Other trip Jul 14, 2014
Nicole
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Quick checkin and out. Friendly, quiet, very well located. Room had not much of a view but the room was very large and well appointed. Could not be happier - will return.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Tara, I’m glad you enjoyed our central location, efficient and friendly service, and large room. We look forward to that return trip, Thomas
Other trip Jul 14, 2014
Tara
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place and friendly staff. I would recommend staying here.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, I'm glad you enjoyed your visit and found our staff to be accommodating. Regards, Thomas
Other trip Jul 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to Boston Common, on the Freedom Trail."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We had an excellent stay, the staff were friendly, the room was clean and stylishly appointed.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Randall, I’m glad you enjoyed the décor of your room and of course the fantastic water pressure. We look forward to your next visit, Thomas
Other trip Jul 8, 2014
Randall
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location with spacious and comfortable rooms. We stayed in Boston for just one overnight to do some sightseeing, and the hotel allowed us to return frequently to change, drop off bags, etc. without going out of our way because of its convenient location. The valet parking was fair for the going rate in the area, and was easy to access for a driver not used to city driving. Happy hour, morning coffee and flavored water in the lobby was a nice touch too!
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, Thank you for choosing us for your sightseeing headquarters. I’m glad you found our parking to be convenient and that you enjoyed our lobby refreshments. We hope to see you again soon, Thomas
1 night family trip Jul 1, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nine Zero is not the first Kimpton hotel I stayed. All are excellent, Note Zero is not exceptional. Good location, nice staff in all departments, very comfortable room, leaving alone wine tasting in the evenings....
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hi Gee, I'm glad you enjoyed our central location and had good interactions with our staff. Thank you for continuing to stay at Kimpton Hotels, Thomas
Other trip Jul 4, 2014
Gee...
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We didn't get to stay and explore Boston for as long as we wished but Nine-Zero was a high point. When we lost a bag during departure they found it and shipped it home...great service. We'll be back.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Lois P, I'm sorry to hear about your bag, but was pleased to note we were able to reunite you with it. Yes, clearly you do need to return and finish your exploration of Boston. See you soon, Thomas
1 night trip Jun 22, 2014
Lois P
US
4.0 / 5Excellent
"Great boutique hotel and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff were very friendly and helpful. The hotel was clean with a pleasant scent that will always remind of my stay. We cannot wait to go back to Boston! I would have preferred that the incidentals charge be explained before I was charged a few hundred dollars unexpectedly.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, I'm glad you were delighted by our lobby scent and that you found our staff to be very friendly. I'm sorry if the authorization on your credit card wasn't fully explained at check-in. We can't wait either for your next trip to Boston, Thomas
Other trip Jul 1, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
If you expect 4.5 star do NOT stay here. I had to change my room three times in order for it to be bearable so I didn't lose 300 dollars to move hotels. I had read some negative reviews on Expedia but because I've had such great past experiences from different Kimpton properties or 4 star Boston hotels for that matter I purchased here anyway. 1. It is extremely small and dark. The combo equals a tomb. Be prepared for nightmares. This really isn't an exaggeration. 2. All three of the rooms were overly perfumed and had a thick film of dust. If you have allergies or sensitivities - call before you go. 3. First impression of staff was really unpleasant. It's all about first impressions. If you are come here strictly for the location and plan to spend next to no time at the hotel, it's fine I suppose. Doesn't deserve the rating and for half that price you can get SO much more a block away.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello travelalot, We do offer various room sizes and views. I'm sorry about the Housekeeping issues you indicated, and that we didn't provide you with a good first impression. Regards, Thomas
Other trip Jun 30, 2014
travelalot
US
5.0 / 5Outstanding
"I strongly recommend it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I strongly recommend it
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hi Adrianna, Thanks for the thumbs up! Thomas
3 night business trip Jun 22, 2014
Adriana Olaguibel
US
5.0 / 5Outstanding
"Absolutely fantastic!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel staff was beyond helpful, the concierge was fantastic, the location could not be any better….and I MUST know….what is the red served during the wine reception? It is fantastic! Thanks so much for awesome stay.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Pamela, I’m thrilled you really enjoyed our location and the wonderful service provided by our team. In June we were featuring a blended red wine called Rex Goliath. You can find it in most stores. Cheers, Thomas
1 night trip Jun 19, 2014
Pamela
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice hotel with great service and probably the most perfect location to see all of what's to see in Boston.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello, I am glad you received excellent service from our team and that you found our location to be ideal. We hope to see you again soon, Thomas
4 night trip Jun 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really stylish hotel with super comfy beds and décor. Loved the wine get together every evening where I met some interesting people. Location could not have been better for tourism, and concierge really helpful in that respect. Very friendly and helpful staff. Would stay here again and enjoy.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello Mary D, I’m glad you enjoyed the design of our hotel and found our beds to be very cozy. I was pleased to note you made the most of our central location and had time to sip some wine with your fellow guests. We look forward to welcoming you back, Thomas
3 night trip with friends Jun 14, 2014
Mary D
US
5.0 / 5Outstanding
"Very Comfortable Beds"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Would have loved to stay longer. Great location, we had a beautiful view from our 17th floor room, and the beds were the most comfortable I have had in a hotel in a long time, or maybe the most comfortable ever.
Genuine Hotels.com guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hello MizK, I'm glad you enjoyed our location, the view from your room and your super comfy bed. We look forward to your next visit, Thomas
1 night trip Jun 6, 2014
MizK
US
2.0 / 5Fair
"Location, location, location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The Nine Zero is located walking distance to everything you want to see. The staff is friendly and available. My problem with the hotel is 1. the rooms are very small, dark and the layout is odd. 2. The "style" factor or "design" as they call it, is 12 year old girl discount store taste. Colors, materials, etc. that are pretty cheap and not "relaxing. 3. no bathtub! 4. street noise is pretty constant - even at night.
Genuine Expedia guest review
Response by Nine Zero Hotel, a Kimpton Hotel
Hi Mo, I was pleased to note you enjoyed our central location and our friendly staff. We do offer a range of room sizes and bathtubs are available as well. I’m sorry you didn’t enjoy the décor of your guest room, and felt there was too much city noise for a downtown hotel. We hope to have the opportunity to welcome you back, Thomas
Other trip Jun 14, 2014
Mo
US
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