"WORST hotel experience EVER!"
A/C was not working! Towels are so worn out and dirty.Genuine Expedia guest review
"Noisy and inefficient A/C"
The A/C doesn't work and generate tremendous noise. Overall room condition is a bit shady.Genuine Expedia guest review
"WOW... I know it was cheap, but come on!!"
First off. Entered the "lobby" nobody is there, wait 5 minutes, nobody.. A cab driver shows up to pick up someone, calls the front desk telephone, nobody answers. I had to go find a maid, to find the manager or whomever he was to come to the front desk.. What the? No apology... nothing.. The ridiculous part, I'd already paid for the room!!! I wasn't […] expecting much from the room either, and it came in far below my expectations. The only outlet that worked was the one the dated TV and refrigerator (which looked like it'd been dropped down a set of stairs) were plugged into. Had to unplug one or the other just to charge my phone. The towels all had stains on them, the hand towel looked like it was used as a grease rag because there were dark black streaks on in.. All I can say is I have no idea how that place passes any inspections, because it was... WOW... Read moreGenuine Expedia guest review
"Only under duress"
The room smelled of things I can not describe. There was no wifi, mirrors anywhere in the room. All of the towels had holes in them. I have been around the world with the military and have stayed in some very questionable place and this was even worse than those.Genuine Expedia guest review
"Will not stay there again!"
He said I don't have to give you the room so I had to be quite About the room , so I can get the room !Genuine Expedia guest review
"It's better not to go"
Veryyyyyyyyyyyy dirty towels :( , please upgrade your rooms , everything is broken ,omg !Genuine Expedia guest review
Clean and simple.Genuine Hotels.com guest review
The price was cheap, and I regret making the price be my "choice maker." I was questioned why I needed more toilet paper in the bathroom! Are you serious ???? There was only a half a roll when we checked in!! Never again will I stay at the Snow Peak Inn!Genuine Hotels.com guest review
Good customer service, rooms are suitable for quick stays especially if you're site seeing the area... There was No continental breakfast when it was listed on Hotel.com.. For the price of the room, I could live with out the breakfast...Genuine Hotels.com guest review
I like cheap hotel rooms This one was a little beyond my comfort zone The towels were stained and disgusting Not just a little stained It looked liked someone had used it to wipe up oilGenuine Expedia guest review
"Great stay for the price"
The rooms were bigger than we expected. We had been given a room next to a loud dog and they switched our room upon request. The only real downside was it is next to a train that woke us up a couple times during the night.Genuine Hotels.com guest review
"This place sucks."
These are the rudest people in town. They give zero poops about their customers.Genuine Hotels.com guest review
"0.5 miles to the Las Vegas strip"
No microwave or refrig. Internet is very slow. Breakfast is kiddy meal. You have to pay for your drink. The resignation is inside the casino. If you have health problem. I wouldn't go inside. TV is basic channel.Genuine Expedia guest review
"Horrible Horrible Horrible"
Most HORRIBLE place I've ever stayed!!! The room was FILTHY!!! The ground out side was cleaner. There were cigarette butts and pills in the drawer. The refrigerator still had someone else's food in it. The shower was repulsive. The place needs to be burn downed. MOST HORRIBLE DISGUSTING FILTHY PLACE I'VE EVER BEEN TO.Genuine Hotels.com guest review
The add say that they give breakfast but they didn't give anything. Poor qualityGenuine Expedia guest review
"Top place for a Flagstaff on a shoe string visit"
We found this hidden gem on Expedia that gave us a fantastic price per night. This deal gave us the opportunity to get reasonably waisted at a nearby bar using the money we saved on this stay. The motel's central location was perfect for walking to our favorite brewery in Flagstaff. We knew what to expect therefore the first thing we checked in our […] room was the bed linen. It obviously was not fresh (well, for a connoiseur) and had some hair on it. From one's head as well. The receptionist was kind enough to give us another room with two (sic!) beds. Needless to say, both beds had a used linen on them. We went to the reception for the second time and were offered a full refund for the reservation. We rejected this generous offer feeling positive about supporting this local non-chain family run business. Instead we took a set of fresh linen and changed it by ourselves. Everything else was fine besides a dirty towel that required a third rendez-vous with the receptionist and a well-torn blanket that reminded a Swiss cheese. Read moreGenuine Expedia guest review
"won't stay there again"
Very noisy rooms, lighting was terrible, the only plug in the bathroom was not working so it was hard to get hair and makeup done in the morning. I had to wait until the manager came back to even check in. He was gone and took the key so no one else could help. The heat was not working, no phone in the room and the sink was clogged.Genuine Hotels.com guest review
"A very disappointing place"
No breakfast, as the reservation claimed No cloth hanger in the room No service AT ALL No one was there when I needed a help at 8:00 morning The TV has only 1 channel--VH1 (who is watching that?)Genuine Expedia guest review
"R U N!!!"
horrified.. I certainly didnt have delusions this may be the Ritz when I booked but WOW. if you've ever wondered what happens to hotel furniture when it gets discarded...this is it! everything in this room is wobbly, damaged in one way or another, even missing pieces. stripped bed for giggles to find the mattress covered in dark brown stains and obviously […] far beyond its legitiment 'best if used by' date. couldnt use wifi if my life depended on it, couldnt even plug phone or computer into an outlet (kept falling out) and more water damage than ive ever seen just painted over and over. and to top it off my family was rudely approached immediately after arriving by an intoxicated 'permanent resident'. Read moreGenuine Hotels.com guest review
"Great value for money"
At the price we paid we were not expecting the Ritz but the Snow Peak Inn was a pleasant surprise, just far enough away from the Santa Fe railroad to not be disturbed. A good 50's diner opposite 10mins from supermarkets and with a microwave and fridge in the room and of course on the infamous route 66. Don't expect thick fluffy towels etc but everything […] was clean and workable. Read moreGenuine Expedia guest review
"Snow peak inn sucks"
Dirty rooms. Towels and rags were stained. Heater started blowing cold air in the middle of night 1. Night 2 heater was still not working. Called the front desk they offered their last space heater to us. Breaker blew while running microwave. It was completely useless to even offer a microwave. Will stay else where next trip to flagstaff.Genuine Expedia guest review
"Did they wash the sheets?"
A stay of convenience...sheets did not look clean, phone didn't work and was heated with a space heater, very third world.Genuine Hotels.com guest review
"Much better than expected"
Based on the reviews, we expected the worst. Turns out the room was basic but totally OK. Very nice, firm mattress let us sleep better than on the soft beds in more expensive hotels. Don't expect much of the hotel staff, they're neither very friendly nor exceptionally helpful. Bathroom didn't look great, but everything worked. For the price, though, […] you could do much worse. Read moreGenuine Expedia guest review
"Not fancy by any stretch, but clean and safe."
I got a great deal through Expedia - and that is why I chose this hotel. It's not fancy, but it was clean and warm - and the service was good.Genuine Expedia guest review
We ordered a smoke free room but received a filthy smoke smelling room instead. The shower, carpet, and bathroom were filthy. I would not recommend this to anyone.Genuine Expedia guest review
good location.. a short drive to downtown Flagstaff..Genuine Expedia guest review
"A GOOD CENTRAL LOCATION"
I DON 'T PLAN TO EVER STAY THERE AGAIN .Genuine Hotels.com guest review
"Worst hotel experience I've ever had..."
Upon arrival, I received a broken key with the incorrect door number on it, & it didnt open the room we were assigned. After over a dozen tries, we asked the front desk to help. He tried w/the same broken key, had trouble opening it, then after a few tries, hit the door open w/his shoulder & instructed us to "use force" to get it open, because the door […] "gives a little." He said he got the door open using "magic." Uncomfortable, but we had an hour before a wedding, so we agreed. We went to the car to get our bags, & when we got back to the door, we couldn't open it again. We used some force as instructed, & it broke the thin piece of wood holding the door shut. The maintenance man immediately yelled from downstairs, "hey, be careful because I have to fix everything you break!" I tried explaining from the 2nd floor, & the man scoffed and walked away. I called the front desk & told the man what happened, & he said "I'll send someone." He sent maintenance, who began yelling at us. "What did you do? No one told you to break it!" I politely explained what happened, apologized, & explained that it was 1 piece of wood. We were sorry, but it happened & it had to be fixed. He said "I'll be right back.." He then called us an explicit profanity! The man at the front desk came to yell as well. He angrily said that it was our fault. He told us we couldn't have another room. We had to leave the room open when we left & keep our items in the car all night. Still didnt work when we returned. Read moreGenuine Expedia guest review
"Better to do more communication with Customer"
Reserved from hotel.com month ago. When I arrived there and asked about free breakfast and was told that the hotel canceled their free breakfast just one week ago. Guess better to let customer know before the come if they change policy to affect sold service.Genuine Hotels.com guest review
Older hotel. The rooms are smaller. No Wi-Fi but has DSL. If you don't have a DSL cord, they will loan one to you. Electric plugs and DSL outlet are in awkward areas. No plugs in bathroom at all. However, other than having to make do, it was a pleasant stay. Hotel staff very pleasant. Bed, pillows very comfortable. And, most important, it was clean. Overall, […] I would stay there again. Read moreGenuine Expedia guest review
"Will never stay here."
We had booked this room and from the site it looks ok for a one night stay. However the site was wrong. We checked in and everything seemed fine. We got to our room and it was DISGUSTING!! It was not clean at all. We opened a drawer and there were cracker crumbs in it. There was no phone and no wifi. We weren't getting a good cell phone reception so […] a phone would've been nice. We were leaving to go sightseeing and we stopped at the lobby to tell them about our room and asked if they would send someone to clean it and to ask about the wifi. When we asked for someone to clean our room the hotel staff said if we were going to be difficult we should check out now. They didn't act like they wanted us there so we in fact did check out and checked in at the super 8 two doors down. They were happy to have us and said that that happens a lot. I would certainly not recommend anyone staying here. Spend a couple extra bucks and book someone else. Read moreGenuine Hotels.com guest review
"you got what you paid for"
Recommended for budget traveler. Don't expect much for the price this hotel offered. You will get a not cold fridge, a microwave (did not find out if whether its working), soft pillow and bed, tiny room, not a flat TV, a noisy air conditioner, but I was okay with those condition. For me, this hotel offers better than other hotels on the same class.Genuine Expedia guest review
"Ok for one night."
While the room was clean the outside was terribly dirty with debris mostly cigarette butts. Could hear the train faintly all night long just enough to awaken us. The towels were rather thin. The manager was very grumpy. Would not stay there again.Genuine Expedia guest review
"Hands down the worst hotel I've ever stayed in"
We got in very late after a long day of driving through Phoenix dust storms and then monsoon rain. After check in, we walked in and were nearly blown over by the smell of cat littler. The roof leaked and water dripped on the bed. The towels were ragged and had actual holes in them. The carpet was matted & sticky. There was no breakfast as advertised […] and when I asked for coffee he said "in 5 minutes" so I came back in 10 and he was gone, as was the coffee pot. 30 minutes after that he said it was after 9, no more coffee served. The swimming pool area is used for storage. They will only give you one key. If we hadn't traveled so far, in horrid weather, and it was so late and prepaid through hotels.com there is no way we would have stayed, but as it was I had to carry my daughter up stairs in pouring rain to find out how bad the room was to begin with. I'll be back in Flagstaff a lot as my other daughter goes to NAU. But I'm spreading the word of how nasty this place was. NEVER EVER EVER stay at the Snow peak Inn Read moreGenuine Hotels.com guest review
"Good to stay for 1 night"
It's fine for just sleeping there but they don't have WiFi and the breakfast is just toast with butter/jelly, muffins and coffee.Genuine Expedia guest review
Cheap hotel, run down, I had to take a COLD SHOWER and wasn't offered anything more than "I am sorry" Good luck if you stay here.Genuine Hotels.com guest review
"Run down but clean"
We arrived late, crowd a little sketchy, checked out the room, it was clean, bathroom was clean & shower was good.Genuine Expedia guest review
Probably the most need of updating of any hotel I've stayed in so far in my 4500 mile road trip. Even the towels were very old. The internet is still on DSL (wall plugs). The breakfast was weak. Since when does continental breakfast mean toast and packaged cinnamon rolls? Get some fruit please; And how about some cereal? These are all easy thing to […] fix. They just aren't keeping up. Read moreGenuine Hotels.com guest review
"we had dirty sheets on bed, bad room,"
the room was sinking in the bath room, dirty sheets. i would not put my head on the pillows. used my own pillow and blanket.Genuine Expedia guest review
"OK for the price."
It looks like a person needs to spend over a hundred dollars per night to get a good motel. This motel had poor carpet and the flooring in the bathroom was loose in certain spots. Not professionally installed.Genuine Expedia guest review
Overpriced and the breakfast should be called morning snacksGenuine Hotels.com guest review
"Just for the price"
The floor was horrible, silver hair all over and the bed was hard with bad sheets.Genuine Hotels.com guest review
"One Star, maybe"
Small, old hotel. Towels were like paper. None of my chargers would stay in the outlets. Bathtub wouldn't drain. The mini-fridge looked like it had be drug across the parking lot. Pool was used to store mattresses. Breakfast consisted of sticky buns and a pot of coffee. Would never stay here again.Genuine Hotels.com guest review
A clean place to sleep. Nothing fancy, but a good value if you are on a budget.Genuine Expedia guest review
"Do Not Book"
Cigarette smoke came in through the vent in the room. Manager was argumentative when I called after my stay to complain. Was not worth my time or my money - I wish that I had spent a little more to stay some place better. The hotel also seems to rent rooms long term. A number of the tenants smoked outside the rooms and had drama in the parking lot. […] It made me feel uncomfortable. Read moreGenuine Hotels.com guest review
"Poor facility, rude night clerk, smelly room"
- The night clerk/ owner was grumpy and rude. - Although advertised on the website, no WiFi in the room. - Was given a cable to connect to wired Internet but it was also not working. The night clerk said it was down on that day (probably every day, the guests hear the same story). - both rooms had dirty carpet - bathroom sinks of both rooms had sewage […] smell - one room was really smelly. To make it bearable, we had to spray deodorant a few times, even then the smell did not go away Read moreGenuine Expedia guest review
"Close to many restaurants and Route 66"
Not as bad as the price. I liked it a lot. It's located to the right next to famouse Route 66. There are so many restaurants to choose. You can get a cheap gas. Drug stores and convenience stores. It was pretty safe, too. It looks old, though. There are much things for breakfast. It's worth.Genuine Hotels.com guest review
"It served it's purpose"
This hotel is perfect for people just needing a place to crash every night. It's nothing fancy. it wouldn't hurt to modernize the place some and still keep it's low prices.Genuine Hotels.com guest review
Will NEVER stay there Again.. It's was terrible,train near by,bad room services...Genuine Hotels.com guest review
"one night stay"
Room was ok for a one night stay. The air was just barely comfortable. Also, my husband left the key in the door all night and we didn't know it. So I'm assuming this is a pretty safe place. Not a very big room but if you're just sleeping it's fine.Genuine Expedia guest review
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