Holiday Inn Port of Miami - Downtown - Miami

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We had booked a king size bed for our overnight stay at this hotel based on online reviews and its location. Upon arrival at the hotel we went to the lobby desk to get our room. We were given two small double beds, didn't complain, oh well mistakes happen. However the next morning when we got up and was getting ready it was then we realized what an […] awful room we had. The shower head was broken, water was coming out from it about 6 inches from the wall, there was only one bar of soap provided for both the sink and shower, the mirror was set up for handicap so you had to bend down to see yourself, and the toilet seat was half off the bowl. This room was obviously designed for handicap (with the shower I don't know how they would have done it). Now the person who gave us this room knew were weren't handicap nor had we requested this. The room was far inferior than what we have ever stayed at. In the morning we had told them of the mistake made and the condition of the room and we were told we should have addressed it right away. I don't like to complain over every little issue, plus not every issues presents itself to you all at once, i.e. the shower and getting ready in the morning. It was the cumulation of all these things that I decided to write in this review as the staff said we should have addressed it right away. That would have been real easy when I was in the shower trying to get wet. Come on you knew you gave us a bad room. Read more

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I have stayed at this hotel many times it's a very nice place to stay and is so convenient to shopping,great food, the cruise terminals, and the sports venues. I highly recommend this hotel.

This hotel is convenient to the port for the cruise lines, but it does need some updating. We didn't have a good experience as people checked into a room next to us around midnight and kept slamming the door shut and parting until almost 2 am. I called the front desk and nothing they could do, so I was told. Everytime I was almost asleep the door would […] slam again and I was woke up. They need to update and somehow cushion the doors so they don't slam when they shut. Otherwise, for the location and price, it was OK. Read more

First time in Miami, was worried about location and safety. This hotel is very nice, accross the street from an outdoor mall w/live music and restraunts. I believe the mall was called Bayside. We were only here for a day awaiting our cruise. Felt very safe. Taxi from airport was much cheaper that the shuttle service, approximately half the cost.

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Hotel is showing it's age, but adequate for the price. Clean and comfortable, but can hear doors slamming and others in the hallway all night. The best thing is the location. We stayed one day/night pre- cruise. No shuttle to cruise port, but taxi reasonable and quick. The best thing about this hotel is the location. Across the street there is a large […] and lively plaza/mall. Lots of shops and food places from sit-downs to vendors. Live music at night. Fun. Would stay again. Read more

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Excellent ubication. Problems with elevators. Hotels.com sold us with breakfast the hotel, and when we get there they told us that was not inlcuded.

My only disappointment is that the internet service does not work well. VERY VERY SLOW

Hotel is very convenient to the port. We stayed for one night prior to a cruise. The hotel staff at check in was not friendly and offered little info other than where the elevator was. They are updating the hotel and the elevators are slow and need replaced. We had a room nearby and we could hear stops made throughout the night. The location is great […] but not worth staying there again Read more

the fridge is not working sofa bed is torn and the bed itself is collapsing.....people are friendly though..

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It will be a lot nicer when it is finished. Pleasant and helpful staff.

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Parking situation was terrible, they have a few spots, and all overflow must park in private lot. The private lot was staffed by a severely intoxicated man, and was nervous to even leave the rental there. One of the hotel elevators was out of service, and there was renovations being done all over the hotel. Although they didnt start work early, they […] were banging so hard on the walls, that one of my shower tile cracked. I dont know why they put customers in rooms on the same floor as a rennovations, (common sense i would think?) Couldnt wait to check out, there are much better options available for business traveler, mostly around the airport. Only plus, Bayside was within walking distance across the street. Read more

This hotel looks nothing like the pictures. It is old and dirty. It is currently being remodeled but I have to say that our room was gross! It smelled, the carpet was dirty, the bathroom was dirty, and our bed was dirty! I wanted to get out of there asap! We even left early to the airport. The only plus is that the location is perfect and the hotel […] staff is very friendly and helpful. Read more

This hotel is under major contruction i would not have stayed there if i would have been told this

We picked this hotel for the closiness to the Port for our cruise the next day! IT was very nice, close to everything! we walked to everything... shopping across the street as well as food! the water... we could see our ship from the hotel room! and the water!!! its literally across the street from everything! if i could change something it would def. […] be the small parking lot!!! but other then that! worth it :) will go there everytime for our cruises! and it was the cheapest parking in miami and only place i could fit 5 Adults in a room with no extra fees!!! :) very nice and comfy as well!!! Read more

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Due to quite a large the renovation of the hotel while we were there, the hotel, as a whole, was "under construction. It would have been nice to know this before checking in. The location is great. The Bayside Market is directly across the street and it is very close to a variety of other venues. The restaurant within the hotel could have used more […] help (waiters/waitresses) for they seemed overwhelmed at times. The rooms were comfortable and clean. I would stay there again. Read more

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Hotel is undergoing construction - no noise but some drop cloths; construction equipment at various points in the hotel. Hotel rooms are small, tight squeeze for more than two people, but they do manage to fit in two double beds, two chairs and a small table. Don't expect to walk to table area if one of the chairs are used because it blocks the pathway. […] Rooms are clean and comfortable beds- clean bathrooms with great smelling shampoos, soaps etc. Hot water (sometimes too hot, need to check the temp safety on this for safety of children). Ice cold air which is great in Florida, television etc - not yet a modern hotel (no flat screens etc) but clean and in good shape. Very convenient location - GPS doesn't pinpoint exact location so can be tricky to find, just look for main street facing harbor. Parking is behind hotel, but various public parking spots all around area. Hotel restaurant has good breakfast buffet, servers are great and friendly. Overall, great price for Miami area , great location, 7/10 because of small rooms and older hotel. Read more

internet connection is slow. otherwise, everything else was as expected

Was nice for what we needed it for. The front desk smelled like urine and the all over had so musty smell. If you need it for a.d. quick stay out is fine. Close too everything which is awesome.

I liked very much the location of this hotel. It is surrounded by plenty of activity and shopping. However, the rooms are dated and small for the price we paid.

Across from Bayfront Park - with restaurants, shops and entertainment - close to the port for those who are crusing - but - not your best choice at this time. The staff seems harried as the hotel has a daily turnover of guests who are constantly in need of help/directions/etc.- the carpeting soiled - drapes ripped/rotting from the constant sun - spots […] on walls. Pretty sad conditions - yet HI plans improvemnets in 2012 - so wait a while before booking this hotel. Read more

Hotel is in a great location, bayside is great food and entertainment. Only thing is they are remodeling! Other then that hotel is very nice! Pool area is great. Parking area is very small. If you leave the parking area, you might not get a place to park! Just go across the street to Bayside area! Overall the stay was good, bed comfee!

Bottom line, not one person even acted like they cared about client satisfaction. Considering we are in a recession, people might take a job more seriously!!! Actually, rescession or not, actually give a darn about ones job. In addition, the pool deck was pathetic and dirty and the pool itself was as big as about six pool tables adjacent to each other. […] The SMALLEST PIECE OF CRAP POOL I have ever seen in ANY hotel!!!!!! I could go on, but I won't. Cut your ties with these morons. Have a great day. Cheers! Read more

Perfect location to the cruise ports, love going one day early to enjoy the shops and relax before boarding the ship the next day - absolutely love this port!!

Small rooms, but very clean and perfect for a one night stay before a cruise! Just across the street from the market place and lots of shopping and places to eat. Cab ride is about $12 to the pier. Also, it's less expensive to grab a cab from the airport to the hotel than they shuttle.

front desk lady was lady with no manner at all.

All I can say is FANTASTIC!! The hotel is currently as of September 2011 doing some construction projects but it made no difference to the cleanliness and quality of service. It is located directly across from the Bayside Marketplace and full of restaurants, bars, Hard Rock Restaurant, Bubba Gumps and more. The party enviroment for sure. We used this […] hotel prior to leaving on a cruise the next day. Is a 10 minute ride to the ship to long !!?? I will use this hotel "every" time I sail out of Miami Read more

What a great hotel..steps to AA Center where we saw Marc Anthony concert. Complementary water w/lemon and mint was quite refreshing! Would definitely reccomend this hotel.

There was nothing really great except the location. It was close to the cruise port but you cannot walk over the bridge to the port. We still had to take a cab. Shopping and restraunts were right across the street but I could have save myself at least $100 if I would have stayed at a hotel not located on the Bay.

The location was great but the moment you entered the hotel you could smell mold. Our clothes that weren't worn on the trip smelled moldy and had to be washed.

Stayed her for 1 night to go the Britney Spears concert !! Its a great place to stay near BAyside very convient :) LOved it

I was recently with a group of friends and had a wonderful time. Great location!!!! Clean room...good experience for the price.

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love this hotel for location; opposite bayside;

We stayed the night before our cruise. The location is awesome! It was across from Bayside...which is a great place filled with everything you could possibly do from eating to shopping and leisure. The hotel looked better online but the was fine, I would recommend this due more to location of the attractions.

Excellent location. Across the street from baymont per

We would definitely recommend this hotel. Rosa, front desk, was wonderful!! We took our teenage grandsons on a cruise, it was a great way to start a memorabe vacation! We will stay there again! Close to Port and Open mall and etc....

We were quite satisfied with your hotel for the 3 days we stayed there. If we return we hope we would get a room with a bayside view again.

Hotel is located in downtown Miami, it is a very good location however parking space is limiated " first come first served" and it is additional $ 12.00 per night, no fridge and microwave in room -unless you order it for another $ 10.00 per night, swiming pool on back of hotel close to restourant and garbage !!!-very small. Rooms are nice and clean […] - however we had a problem with lock- I called and service come right away. This hotel has a really good location , however it is 15 min from South Beach and Miami Beach. Read more

Nice clean hotel the rooms are small but with enough room to move around Nice breakfast buffet

It was wonderful experience. Dont forget to check the tours arranged by the Hotel. Wish the hotel had a kiddies pool. But other than that it was a wonderful experience.