"Visit family member"
Average older hotel. Staff was friendly. Parking is $30/day. Very noisy in the evening. Poor soundproffing. Don't stay here if you want a quiet place. Security lacking when quests return drunk and rowdy. Avoid this place if you like peace and quiet. Location is in the heart of Miami.Genuine Hotels.com guest review
"Convienant Down Town Miami"
When I reserved with Expedia the Valet Car parking was $12 a night. On arrival they charged me $25 a night and had to wait $30 min every time I need the car. Air conditioner was noisy in the room and the water in the hand basis did not work. Only one of the three lifts were working resulting in long waits.Genuine Expedia guest review
"Perfect before or after cruise"
Perfect for before or after cruise, very near to the port, in front of shopping centreGenuine Expedia guest review
Hotel typical of chain. Very Surprised that I found the bed (mattress/linens etc) to one of the nicest and most comfortable I have ever stayed at--as nice or better than a luxury hotel! They were updating the elevators when I was there and it was an inconvenience. Neighborhood a bit shady but convenient for my meeting location.Genuine Hotels.com guest review
"Nice hotel but expensive"
Nice location, rooms too small and expensiveGenuine Expedia guest review
First time in your hotel. Felt the elevator could have been fixed. They where slow and scary. Felt like it would break down at any moment. My closet was of track and the ironwas broken and the second one leaked on our clothes. The bathroom was not stock just made the best of it.Genuine Hotels.com guest review
It was good but the elevators need work and when we ate breakfast in the restaraunt their was a lady that walked in and was causing a big scene.Genuine Hotels.com guest review
"No frills, close to port, and NO SUN at the pool"
It's a old Holiday Inn, and the rooms show it. No bell service with bags, but close to the port for cruises. The Bayside shopping plaza is across the street with lots of great places to eat and shop. The pool is not much bigger than a bathtub, and it only gets sun from 3 to 5 in the afternoon. If you want sun in Miami, go elsewhere. The hotel bar is […] okay, but closes at 10:30. Read moreGenuine Hotels.com guest review
Hotel is in the most strategic location in Miami. We walked to the marina , the American Airlines Arena and there was a People Mover station right behind the hotel. Staff was very helpful and hotel was clean and comfortable for great price.Genuine Expedia guest review
"Nice hotel close to shops food. & port."
Only spent one night. It was good Vary convenient location!Genuine Expedia guest review
"Nice hotel close to shops food. & port."
Only spent one night. It was good Vary convenient location!Genuine Expedia guest review
"Don't stay here."
electors were slowwww, drain in shower was slowww, no heat, no shampoo/condition/soap in room ( had to go get it from front desk), hair dryer was hitting metal in metal, noisy room by elector, NO SHUTTLE TO/FROM AIRPORT OR TO CRUISE PORT, no free breakfast. It's no better than hotel 6 & costs more.Genuine Hotels.com guest review
"nice room lousy food"
We were very disappointed of your rest. got in late from airport and hungry the guy at desk told us about the rest and giving us 20% off, There was 5 of us and so we went in the waitress was very rude didn't offer drinks poured us water one ordered unsweetened tea it looked like light yellow and sweet, sent back and said she would just drink water. […] I ordered the steak as well as my sister, we asked for a salad and was told they could not give us one had to get the veg that came with the order, the food was luke warm and veg, were not done. Really ticked us all off, didn't want to take the price of the tea from our bill, but did. We never went back in for any other time there. Otherwise our stay was very enjoyable but wish it had stores and etc. around closer, close to our ship so that was nice. Read moreGenuine Hotels.com guest review
It's close to AA Arena and miami port which is very convenient to Miami Heat fans and cruisers. But the hotel is a little bit old.Genuine Hotels.com guest review
"Perfect downtown location, amazing bed"
Hands down, this is the most comfortable bed I've slept on at a budget-priced hotel. I've also never seen a walk-in closet that size for what I paid, so in terms of room value and downtown location this place absolutely kills it lovely. My sole gripes are slow elevators and that the pool and lobby restaurant are solid blah's, but there's plenty else […] nearby to cope. The staff was very helpful in helping me navigate the surrounding areas. Not bad at all. Read moreGenuine Hotels.com guest review
"Location is the only thing this place has going fo"
Two of the three elevators were broken. Paid for three compliment breakfast and only received two. Couldn't get the third-this is an issue. The room had beds and a roof, but not much more than this. Room wasn't that clean and the bathroom was, well needed to be worked on. falling apart...Genuine Hotels.com guest review
The hotel location is excellent. It's across from the Port of Miami and Bayfront Mall. Public transportation is readily available, and restaurants, bars, and coffee shops are in easy walking distance. Plus, there's a restaurant connected to the hotel.Genuine Expedia guest review
"ok to stay a night near the AA Arena..."
Parking hard to find - pay 25 $ a night. Charged us 70 $ for phone calls we never made - but took it back imediately when complaining!Genuine Expedia guest review
"Perfect overnight stay if going to the AA Arena"
My son and I stayed there after seeing the Miami Heat game across the street at the American Airlines Arena. It was the perfect place to stay. Directly across the street and very affordable. Clean room and the morning breakfast buffet was very convenient and had plenty of options for eating.Genuine Hotels.com guest review
"Good location with clean room"
In a convenient location, walking distance to surrounding areas. Great service from the staff. Room is big and clean. Don't mind coming back to the hotel. Only concern is limited parking space behind the hotel. There are public carpark just right next door but you would have to pay $20 instead of $12 if in hotel compound.Genuine Hotels.com guest review
"Convenient to the port of Miami for our cruise"
Everything seems very convenient from this hotel. We enjoyed the ease and the friendliness of the staff.Genuine Expedia guest review
"Run down facility."
Only one working elevator. Vending machines didn't work. Broken shower head. Odd odor in the halls. I wouldn't stay again.Genuine Expedia guest review
"A great hotel!"
We were very pleased with the hotel's amenities and personnel. The hotel is very nice, room was clean. The front desk personnel were very helpful. The hotel's restaurant provides dinner and breakfast at reasonable rates. The hotel is located right across the street from Bayside Market for a nice evening of shopping, food, and entertainment. We will […] visit there again and highly recommend it! Read moreGenuine Hotels.com guest review
"Great place in Downtown Miami"
By far the best economical pick of hotels in the downtown Miami area. Literally right across the street from Bayside Marketplace and only a block away from American Airlines Arena and the beautiful Freedom Tower. Not to mention, easy access to the port of Miami for cruise goers.Genuine Hotels.com guest review
"great as pre or post cruise"
The professional quality at front desk, the attention to give us on our 50 anniversary a great room with the best view! thank youGenuine Hotels.com guest review
This was a great hotel. Awesome location for a day to stay in between cruises. Across the street from Bayside Mall. Super friendly staff. Clean rooms. Awesome view of the port. Only problem was waiting for elevators since one was being upgraded.Genuine Hotels.com guest review
This hotel has a great location but it needs maintenance. The elevator was broken, and my room was not clean.Genuine Hotels.com guest review
"never satisfied with room condition"
very noisy because that roos seemed to seperated with two room from one room. it was divided with two room with only one door. we could hear very small sound from next door.Genuine Hotels.com guest review
Very pleasant and comfortable.Genuine Hotels.com guest review
"Holiday Inn, Port of Miami, Florida"
Good part, across the street from Bayside and American Airlines Arena. Close (not walking distance) to cruise ships. Not so good part, no designated parking for the hotel. I paid $25 for 24 hours, had to be out of the parking lot by noon next day. No breakfast except in hotel dining room. Coffee to go was $2.50. Bathroom was small and very old, but […] clean. Bathroom looked like built in the '70's and small granite counter added. Pool was nice, but un-heated, pretty cold water in November. My room view was wonderful facing Bayside. Gorgeous view at night. I thought it was expenisve-but I paid for the location. Elevators being repaired, so at times only one of the three were operational. Read moreGenuine Expedia guest review
We stayed here before our cruise. Staff was friendly and accomodating we even asked for late check-out. Conviently located across the street (literally) from Bayside (live music,shopping,restaurants,souviners) . Not within walking distance to the cruise terminal but taxi's in abundance right outside the hotel. Room was very clean, even had a pull out […] sofa bed. Our room faced the harbor which was a great view. Beds were very comfortable and I had an incredible sleep that night. The only downside is that I booked my flight and hotel through Expedia and if you book through them you don't accumulate hotel reward points- I didn't know this. Read moreGenuine Expedia guest review
We chose this hotel because of it's location, and it did not disappoint. It is a very standard Holiday Inn, the rooms were tidy and clean, and overall the hotel was above average. The location is great, right opposite the Port of Miami shopping and dining area.Genuine Expedia guest review
"It wasn't bad!"
The hotel is a little aged. If you're going to stay the night its fine anything longer than that I would look around. We really didn't have any trouble with our room. I will say that the bed we had was absolutely comfortable.Genuine Hotels.com guest review
"Cruisers stay here overnight before or after."
Clean room and facility. Soft bed and had a great breakfast which cost the two of us about $23. Market Place shops where right across the street had plenty of places to eat and Hard Rock Cafe.Genuine Hotels.com guest review
This hotel is in a prime location in downtown Miami. Taxis are easily accessible along with the Free Metro and local buses. Plenty of restaurants in the area to chose from. Room was clean and spacious. My only complaint is the staff. Other than those working at the front desk..they don't speak English. Don't try calling other departments for anything […] (like towels) you won't get it. Read moreGenuine Hotels.com guest review
"Close to American Airlines Arena"
Perfect place to stay if you want to see a Miami Heat basketball game, just across the arena.Genuine Hotels.com guest review
The location of the hotel was excellant but the hotel itself could use some updating to its rooms. Our door stuck everytime we tried to get in it. All in all it was ok.Genuine Expedia guest review
"across the street for the Race for the Cure"
Our stay at the hotel was good. The problem was we could not have the breakfast buffet because we need to be at the event by 7 & the buffet did not open until 7p, Ain your lso we had 2 queen bed and not 1 king and 1 queen as you told me we would have. Very disappointed iore than we n your company for the poor communication you had with the hotel. We […] paid for much more than we needed to,. Will we be getting a refund??????????? Read moreGenuine Hotels.com guest review
"Perfectly close to Port"
The hotel was nice and close to the port for our cruise departure following our stay.Genuine Hotels.com guest review
"Nice Hotel Right Near Bayside"
I rented this hotel because of it's proximity to The American Airlines Arena. We were attending an event there and the AAA was right within walking distance. Our room was on the top floor and had an amazing view of the Bayside Marketplace and the water. It was great to wake up to that view. The staff were all polite and accommodating even though the […] hotel was completely booked. Read moreGenuine Expedia guest review
"Perfect for cruisers"
We arrived the day prior to our cruise so we spent only one night at the Holiday Inn. Alejandro at the front desk so especially helpful and a joy to speak with. The shopping area across the street is very cool and had lots of little restaurants. The on-site restaurant was okay, but the service there was lousy. Our waitress was the hostess as well and […] really was not pleasant. Everyone else seemed to be treated well by the other wait staff. Read moreGenuine Expedia guest review
Loved Miami, did the open bus tour, great fun, bayside was greatGenuine Expedia guest review
"Needs a little help"
This is a very old property in a prime location. It has been "updated" but simetimes there is only so much you can do. Awesome location if you are taking a cab to a cruise but dont walk around because the mission next store attracts a ton of panhandlers. I had planned to have a short workout before heading to our shop. First I tried the "fitness center" […] which was a pathetic embarassment. I decided to take a run on the waterfront but after having to dodge several puddles of vomit (courtesy of the bums next door) I gave it up. I think IHG should tear this place down and replace it with a Crown Plaza or Express. Sometimes updates and remodels just arent enough. Read moreGenuine Hotels.com guest review
"Pre- cruise stay"
The location is good but the staff was not very helpful. Four of us were arriving at different times. The first one to check in was given a big run around even though I called earlier in the day to arrange for her to check in first. The location to the ship was very good and it made the stay doable.Genuine Hotels.com guest review
"Very nice hotel and beds were very comfortable."
Location was right downtown and convenient. Right across from shopping mall. Staff was very friendly and helpful. We would definitely stay here again.Genuine Expedia guest review
"Great location and price"
This is right across the street from the Bayside shops and only a short couple miles from the cruise ports. We stay here before and after our cruises. The staff is fantastic! Very helpful and professional. They even set up your cab for you. Definitely recommend. The only one thing we didn't like on this last stay is our room was in front of the elevators […] and every time it stopped on our floor the ding sound was annoying through the whole night. So definitely request away from it :) Read moreGenuine Expedia guest review
"Nice hotel near Port of Miami and Bayside Market"
Have stayed at this hotel several times. Check-in was smooth and quickly done, concierge service was very good, staff is always friendly.Genuine Expedia guest review
"excellent for my need"
the room shows on the ad does not correspond to the given room, small and ill organized.Genuine Hotels.com guest review
"A quick overnight in Miami"
Very close to the American Airlines Arena which is the point of my staying there.Genuine Expedia guest review
Good location to bayside market place like this placeGenuine Expedia guest review
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