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  • Holiday Inn Cleveland Northeast - Mentor
  • All hotels in Mentor, Ohio, United States
All hotels in Mentor, Ohio, United States
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1 room,  2 adults 
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Room 1:

Holiday Inn Cleveland Northeast - Mentor - Mentor

41.66142, -81.37808
3 stars
7701 Reynolds Rd, Mentor, OH, 44060 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $90
Price Match Guarantee
3.0 26 5

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    Holiday Inn Cleveland Northeast - Mentor
    View Holiday Inn Cleveland Northeast - Mentor on a map

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    Landmarks near Holiday Inn Cleveland Northeast - Mentor

    • James Garfield National Historic Site Hotels - Mentor 1.6 miles
    • Euclid - Willoughby Hotels - Cleveland 6.1 miles
    • Mentor Headlands Hotels - Cleveland 6.3 miles
    • Briardale Greens Golf Course Hotels - Euclid 8.0 miles
    • Concord - Plainesville Hotels - Austinburg 8.3 miles

    Nearest hotels to Holiday Inn Cleveland Northeast - Mentor

    • Red Roof Inn Cleveland East - Willoughby
      2.0 stars
      1.6 miles from Holiday Inn Cleveland Northeast - Mentor - Mentor
    • Days Inn Willoughby/Cleveland
      2.0 stars
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    • BEST WESTERN PLUS LAWNFIELD
      2.1 miles from Holiday Inn Cleveland Northeast - Mentor - Mentor
    • Radisson Hotel & Suites Cleveland- Eastlake
      3.0 stars
      3.5 miles from Holiday Inn Cleveland Northeast - Mentor - Mentor
    • Courtyard by Marriott Cleveland Willoughby
      3.0 stars
      4.9 miles from Holiday Inn Cleveland Northeast - Mentor - Mentor

    Top Hotels in Mentor

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    Nearby Mentor Hotels with Gym

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    Nearby Mentor Hotels with Accessible path of travel

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    Nearby Mentor Hotels with Accessible bathroom

    • Courtyard by Marriott Cleveland East-Beachwood
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      2.0 stars
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    • Extended Stay America - Cleveland - Beachwood
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    • See all Mentor Hotels with Accessible bathroom
    • The Glidden House
      3.5 stars
      4.8 from 125 guest ratings
    • SpringHill Suites by Marriott Cleveland/Solon
      3.0 stars
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    • Hilton Garden Inn Cleveland/Twinsburg
      3.0 stars
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    • Residence Inn by Marriott Cleveland Independence
      3.0 stars
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    • Homewood Suites ClevelandSolon
      3.0 stars
      4.6 from 25 guest ratings
    • Holiday Inn Express Cleveland Downtown
      2.5 stars
      4.2 from 144 guest ratings
      Reviewed by a Hotels.com guest on Feb 27, 2013

      This guest did not leave a comment.

    • DoubleTree by Hilton Cleveland Downtown - Lakeside
      3.5 stars
      4.2 from 311 guest ratings
      "" Reviewed by a Hotels.com guest on Feb 26, 2013

      the staff was wonderful, I definitely recommend the hotel for their friendliness and central location. Parking was easy either on the private street or in the parking deck. Definitely try the cookies that are complimentary at the front desk!!!

    • Hampton Inn & Suites Cleveland-Independence
      3.0 stars
      4.3 from 82 guest ratings
      Reviewed by a Hotels.com guest on Feb 26, 2013

      This guest did not leave a comment.

    • Residence Inn By Marriott Cleveland Downtown
      3.0 stars
      4.3 from 62 guest ratings
      "Pleasant surprise" Reviewed by a Hotels.com guest on Feb 26, 2013

      What an unusual hotel! The hotel is built in an old arcade, which the rooms still overlook. The rooms are exactly what you would expect from a Residence Inn (comfortable, no fuss), but the hotel itself is quite extraordinary. The amenities are great (free coffee, fruit, candies, even free billiards). The location is fantastic - just around the corner from the lively East 4th street (think restaurants, bars, fairy lights) and down the street from the ever popular Horseshoe Casino. Very central. We'll be back for sure.

    • Hampton Inn Cleveland Downtown
      2.5 stars
      4.2 from 339 guest ratings
      "Nice place, will be back!" Reviewed by a Hotels.com guest on Feb 26, 2013

      The night shift front desk staff was kind of rude, so I was nervous about the stay. By the morning I was completely satisfied!

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    Overview of Holiday Inn Cleveland Northeast - Mentor - Mentor

    Location.
    Situated near the beach in Mentor, Holiday Inn Cleveland Northeast - Mentor is close to James Garfield National Historic Site. Additional regional attractions include Briardale Greens Golf Course.

    Hotel Features.
    Holiday Inn Cleveland Northeast - Mentor has an indoor pool, a spa tub, and a fitness facility. Complimentary wireless Internet access is available in public areas. This 3-star hotel features business amenities including a 24-hour business center, small meeting rooms, and audiovisual equipment. This business-friendly hotel offers a restaurant, a coffee shop/café, and a bar/lounge. Additional amenities include multilingual staff, gift shops/newsstands, and a snack bar/deli. Guest parking is complimentary. This is a smoke-free property.

    Guestrooms.
    The 134 air-conditioned guestrooms at Holiday Inn Cleveland Northeast - Mentor include complimentary newspapers and coffee/tea makers. Beds have pillowtop mattresses and signature bedding. Complimentary wireless and wired high-speed Internet access is provided. Televisions are equipped with premium cable channels. All accommodations provide desks, ergonomic chairs, and phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include extra towels/bedding and wake-up calls. Housekeeping is offered daily.

    Image of Holiday Inn Cleveland Northeast - Mentor, Mentor
    3.0 out of 5 Good (26 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Saw the prior ratings/warnings on this site and decided to book anyway because my first choice was full. Worked out okay. Stayed there for two nights... and spent much of the day in my room also. Cleanliness varied. Bathroom was clean, but phone was pretty gross. Older carpeting, and bedspreads didn't give the best impression of cleanliness. Was quiet for the most part and the staff was helpful and professional. Reviewed by a Hotels.com guest on Sep 14, 2012

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $90
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Executive Suite, Non-Smoking

    Suite, Two Beds, Non-Smoking

    Queen Suite with Sofabed Non Smoking

    One King Bed, Non-Smoking, Roll In Shower

    King Non Smoking

    King Suite with Sofabed Non Smoking

    Two Queens Smoking

    One King Bed, Non-Smoking, Accessible

    Two Beds, Non-Smoking, Accessible

    Two Queen Beds, Non-Smoking

    Standard

    One King and One Sofa Bed, Non-Smoking

    Two Queens Non Smoking

    One King Bed, Non-Smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM
    • Discover
    • Early departure fee charged
    • Minimum check-in age is: 21
    • MasterCard
    • Visa
    • American Express
    • Diners Club

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Designated smoking areas
    • Fireplace in lobby
    • Gift shops or newsstand
    • Microwave in lobby
    • Number of buildings/towers - 1
    • Patio
    • Restaurant
    • Smoke-free property
    • Swimming pool - indoor
    • Television in lobby
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Ballroom(s)
      • Bar/lounge
      • Coffee shop or café
      • Elevator/lift
      • Free guest parking during stay
      • Free Wi-Fi
      • Meeting facilities size (feet) - 10000
      • Meeting facilities size (meters) - 929
      • Number of floors - 4
      • Number of meeting/conference rooms - 7
      • Smoke-free property (fines apply)
      • Snack bar/deli
      • Total number of rooms - 134
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Iron/ironing board
    • Rollaway/extra beds available
    • Sofa bed
    • Welcome amenities
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Dial-up Internet access (complimentary)
      • ESPN
      • Extra towels/bedding
      • Free local calls
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • HBO
      • Microwave
      • Phone
      • Pillowtop mattress
      • Premium TV channels
      • Private bathroom
      • Refrigerator
      • Shower/tub combination
      • Signature bedding
      • Voice mail
      • Wake-up calls
    • Services
    • Complimentary newspapers in lobby
    • Express check-out
    • Fitness facilities
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Spa tub
    • Use of nearby fitness center (discount)
    • View more services
      • Coffee/tea in lobby
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Krave Restaurant - This restaurant specializes in American cuisine and serves breakfast, dinner, and drinks. Guests can enjoy drinks at the bar.
    Room service (during limited hours) is available.

    Recreation

    An indoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Boating nearby
    • Boat launch nearby
    • Bowling alley nearby
    • Dock nearby
    • Fishing nearby
    • Golfing nearby
    • Ice skating nearby
    • Motor boating nearby
    • Personal motorized watercraft on site
    • Sailing nearby
    • Swimming on site
    • Water skiing nearby
    • Windsurfing nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Late check-out fee: USD 50
    • Rollaway bed fee: USD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Mentor, Ohio, United States
      of
    41.66142, -81.37808
    Hotel coordinates:

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    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • James Garfield National Historic Site - 1.6 miles

    3.0+ mi

    • Mentor Headlands - 6.4 miles
    • Briardale Greens Golf Course - 8.0 miles
    • Concord - 8.1 miles
    • Cleveland Cuyahoga County Airport (CGF) - 9.0 miles
    • Stokes-Windermere Station - 14 miles
    • Green Road Station - 15 miles
    • Superior Station - 15 miles
    • South Belvoir Station - 15 miles
    • Warrensville Station (Green Line) - 15 miles
    • Courtland Station - 15 miles
    • Cleveland Burke Lakefront Airport (BKL) - 19 miles
    • Cleveland-Hopkins Airport - 29 miles
    • Youngstown - Warren Regional Airport (YNG) - 45 miles
    All hotels in Mentor, Ohio, United States
    Reviews
    • All (26)
    • Business (6)
    • Romance (0)
    • Family (3)
    • Friends (0)
    • Other (17)
    3.0 / 5
    Good

    Score breakdown (from 26 reviews)

    • 5.0
      (3)
    • 4.0
      (8)
    • 3.0
      (4)
    • 2.0
      (9)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      3.2
    • Service
      3.4
    • Comfort
      3.2
    • Condition
      2.8

    Reviews: Overall

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    2.0 / 5
    Fair
    "Not Very Clean."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      1.0
    The hotel was under construction so the cleanliness was sub-par. The continental breakfast as poor as well. I would have to see the changes made after the renovations in order to recommend this hotel. Hotel smelled of cigarette smoke.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    2.0 / 5
    Fair
    "Dismal"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    This place is old and run down. Towels are gray...walls are beige...blah. Much better places available nearby for the same price.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    4.0 / 5
    Excellent
    "Seriously outdated but they are working on it"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Saw the prior ratings/warnings on this site and decided to book anyway because my first choice was full. Worked out okay. Stayed there for two nights and spent much of the day in my room also. Cleanliness varied. Bathroom was clean, but phone was pretty gross. Older carpeting, and bedspreads didn't give the best impression of cleanliness. Was quiet […] for the most part and the staff was helpful and professional. Read more
    Genuine Hotels.com guest review
    2 night business trip in Sep 2012
    business traveler
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    i had no idea about the area..it was perfect..close to anything you need. so many food places. i would go back. thank you
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    kitty popovic
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    2.0 / 5
    Fair
    "NEEDS WORK"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    ROOMS OLD, SMALL BATHS, NO EXHAUST FAN,TOWELS VERY THIN,
    Genuine Expedia guest review
    Other trip
    Jul 22, 2012
    OLD MAN
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    1.0 / 5
    Poor
    "N/A"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    It was one of the worst hotels I have stayed at. The front entrance was either being repaired or updated, so we had to enter through a side door. First impression was not good. Carpets need cleaning or probably replaced. Stairway needs cleaning and a frest coat of paint ( very dirty and dingy) I was afraid to lay down on the Comforter. The carpet in […] the room was dirty as well and the lightswitches hadnt been cleaned in awhile. Airconditioner did work ( have no complaints about that.) In the middle of the night people were knocking on doors and calling out names. Not very pleasant. Would have gone elsewhere but most hotels were booked. So glad to get out of there in the morning Read more
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    1.0 / 5
    Poor
    "Scuzzy"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Stay far away. Dirty floors, elevator smells of urine, dark dank hallways and hostile employees.
    Genuine Expedia guest review
    Other trip
    Jul 5, 2012
    Dan
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    I would not stay here again.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    2.0 / 5
    Fair
    "close to funeral home and church"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    The hotel was under construction - we couldn't get in the frt door. We were on the 1st floor and workmen were everywhere, lots of noise. They were still hammering above our room after 9pm. Our room was one of the older ones, ok, but we could smell cleaning solutions and smoke.The breakfast was good and the people were nice. We just wish they had told […] us it was under construction when we called to book a room. We wouldn't have stayed there. Read more
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    Mackan
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    3.0 / 5
    Good
    "Under Construction"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    Overall hotel is good, however they are doing major renovations outside which means you cannot enter the front door to the lobby. Parking is difficult with all the construction equipment blocking the entrance. You must enter through a side dor, which is not marked well, and drag your bags approx. 300+ yards to the front desk. Room was for 4 people and […] only had towels for 3. Room was comfortable but the bathroom light had problems coming on and the exhaust fan either did not work or was non-existant. With all the construction and the inconvience to the guests they still charged full price. Read more
    Genuine Expedia guest review
    Other trip
    May 29, 2012
    Tony
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2012
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The staff was friendly and helpful but the condition of the hotel was disappointing, especially for the price. Not the best value.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    4.0 / 5
    Excellent
    "Comfort Inn - Reynolds Rd Mentor OH"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Were only there for a short time, but everything was satisfactory. Very convenient to all types of resturants from fast food to sports bars, to family friendly resturants. Would recommend.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    3.0 / 5
    Good
    "Manager was awesome!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      2.0
    The manager did a great job accommodating a large group that didn't have reservations. The room was okay although the bathroom was quite small with the door almost hitting the toilet. The beds were very old and badly in need of updating (one actually sagged several inches). The breakfast was pretty basic and as others have stated, sparsely filled. The […] eggs were awful and the biscuits and gravy was empty. Although free, you would be better off going somewhere else for breakfast. The location was great with many restaurants nearby. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    3.0 / 5
    Good
    "Adequate But Tired"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    My room was appointed with the normal things one would expect to find and all was in funtioning order. It was clean and neat. That said, it was also tired. Paint on the walls was in need of touch up, the bathroom door had its skin starting to separate and nails popping. The towels could stand to be upgraded to something slightly heavier. The TV on-button […] took a bit to figure out since it had been pushed into the consol. The treadmill in the exercise room stopped midway through my workout for no apparent reason. The staff were all very pleasant and professional. Hopefully the ongoing upgrade will address all these little issues and ratings for the inn will only go up. Read more
    Genuine Expedia guest review
    Other trip
    Feb 3, 2012
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Dec 2011
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    2.0 / 5
    Fair
    "Not impressed"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Hotel was not updated nor very clean our room smelled like it had been smoked in. On a brighter note, the Staff was attentive to our desire for an early checkout with no questions asked.
    Genuine Expedia guest review
    Other trip
    Aug 18, 2011
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    4.0 / 5
    Excellent
    "close to the freeway"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This hotel was a good quick stopping point. It was easy to access from the freeway. The breakfast buffet was pretty good. It has been updated pretty well.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2011
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    2.0 / 5
    Fair
    "Super long checkin!"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      2.0
    Checked in at 11:30pm,(with a reservation) desk clerk had to go to the rooms to see if they were ready!!! Then the check in process took over 20 minutes!! One room was OK but freezing, the other smelled very bad and there were burns in the bedspread. Then the rooms were not serviced or restocked for the second night!! The desk clerk at check out seemed […] mildly interested - but not a lot. Read more
    Genuine Hotels.com guest review
    2 night business trip in Mar 2011
    Tim S
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2011
    A Traveller
    US

    Holiday Inn Cleveland Northeast - Mentor - Mentor
    4.0 / 5
    Excellent
    "Great, but dusty."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall a good experience except my husband and I both have allergies. The room appeared to be clean, but we both ended up very stuffy and unable to breathe. I've never experienced the breakfast room before. It was good, but would recommend a larger chaffing dish for the casserole. It was only large enough to hold approx. 3 servings.
    Genuine Hotels.com guest review
    1 night trip in Oct 2010
    Bridget F
    US

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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