All hotels in Kennewick, Washington, United States of America
1 room, 2 adults
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4220 W 27th Place, Kennewick, WA, 99337, United States of America, ‏‎866-538-6206
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Hotels.com reviewsTripAdvisor reviews
3.8 / 5Good

Score breakdown (from 167 reviews)

  • Service
    Fantastic service
  • Location
    Great location
  • Pool
    Great pool
  • Wellness
    Great wellness & sports facilities
  • Breakfast
    Tasty breakfast
  • Vibe
    Poor vibe
4.0 / 5Excellent
"Good one night hotel"
Decent hotel, a little bit dated, but solid. Breakfast was really pretty good, even for the pickiest eaters. I'd stay again.
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Guest
US
3.0 / 5Good
"Ok for the price"
Cons: Our room was missing some bed linens and towels. No elevator. Ice machine on our floor was broken. Wifi was too week to be useful. The hallways smelled. Pros: The staff was really friendly. The pool was great. The price was good. Refridgerator was a nice size.
Genuine Expedia guest review
Other trip Aug 19, 2014
K
US
4.0 / 5Excellent
SERVICES OF SAUGGES WAS REAL BAD BOTH DAYS QUALITY WAS BAD ABD REHEATED SAT AM
Genuine Hotels.com guest review
2 night trip Aug 15, 2014
A Traveler
US
3.0 / 5Good
Second room was passable, looks like nothing repaired or kept up last 5 years.
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
US
3.0 / 5Good
"Not bad for price paid"
Staff was friendly. No elevator.
Genuine Hotels.com guest review
1 night trip Aug 4, 2014
Tiffany
US
5.0 / 5Outstanding
"very peaceful, helpful staff"
Enjoyed our stay definitely looking forward to visit again
Genuine Hotels.com guest review
1 night business trip Aug 3, 2014
Elizabeth
US
4.0 / 5Excellent
"Nice place"
Clean rooms and hallways. 24 hour pool and spa. Friendly staff ..... they called the room just to make sure we were happy with it. This hotel could use an update. But overall the stay was good. We will stay there again.
Genuine Hotels.com guest review
3 night trip Jul 11, 2014
A Traveler
US
4.0 / 5Excellent
"Not so bad"
This was a nice hotel. Breakfast could be improved a little, but then you get what you pay for. We had a little trouble getting the room cleaned at first, but it was 102 outside.
Genuine Hotels.com guest review
1 night trip Jul 8, 2014
A Traveler
US
3.0 / 5Good
"Close to freeway but a few miles from main city"
Hotel was clean. We got stuck in the basement level, which was kind of weird. Close to freeway but a few miles from mall and restaurants. The breakfast was a joke. Nice pool, but horrible WiFi in the basement room. A little outdated, but was ok for a quick nights stay.
Genuine Hotels.com guest review
1 night trip Jun 26, 2014
Renurb
US
3.0 / 5Good
"Front desk staff very pleasant. Large room."
Wanted to be nicer than it was. Had whirlpool tub in room and a used shampoo bottle was left turned over on the side. In the bathroom, a used lotion bottle was left beside a new shampoo bottle.
Genuine Hotels.com guest review
1 night business trip Jun 18, 2014
A Traveler
US
1.0 / 5Poor
Took 40 minutes to check in. The guy asks so many irrelevant questions, even stuffs on the reservation.
Genuine Hotels.com guest review
3 night trip May 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Friendly and Accommodating"
We arrived very late after a long 4 hour drive. We were only staying one night and resuming our drive early the next morning; another 4 hours. We didn't want to have to unload all of the items on top of our jeep......the hotel staff were so wonderful and offered to keep an eye on it all night for us!!! What hotel has ever offered that type of service?? I also love that they accept ALL pets, no matter the breed or size. Our 85 pound bulldog loved his queen size bed!! :) They also have free breakfast in the morning; all you can eat. You can make your own waffles! It was a nice experience for a motel, I was pleasantly surprised and would certainly return.
Genuine Expedia guest review
Other trip May 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Was there for a wedding."
Was there for a wedding. The whole family was placed together which was very nice and convenient. The staff was awesome and friendly. The rooms were very nice.
Genuine Expedia guest review
Other trip May 27, 2014
Ron
US
4.0 / 5Excellent
"My first choice"
I always come back to the Baymont. Stayed at others but the Baymont never let's me down and I'll never stay anywhere else in town.
Genuine Expedia guest review
Other trip May 19, 2014
CG
US
4.0 / 5Excellent
"Friendly & courteous staff"
Would highly recommend this location . Breakfast selection was great
Genuine Hotels.com guest review
1 night trip May 15, 2014
Dennis
US
4.0 / 5Excellent
"Nice cheap stay"
The room was comfortable. Decent for the price. The wife wasn't the greatest. The staff was very friendly and room was always clean.
Genuine Expedia guest review
Other trip May 17, 2014
kelly
US
5.0 / 5Outstanding
Would have been nice had we not had to carry all our luggage down the stairs. They dont have an elevator. The hottub wasnt hot. They said they were having issues with it. Overall, nice hotel. Comfortable and cozy. Would stay again....just request to be on main floor and not downstairs
Genuine Hotels.com guest review
1 night trip Apr 24, 2014
Brandy
US
1.0 / 5Poor
"Horrible Experience"
Horrible. Non smoking room smelled like smoke. The guy next door, in a non-smoing room was smoking and the manager refused to do anything about it. NEVER again.
Genuine Hotels.com guest review
2 night trip Apr 16, 2014
Meggin
US
4.0 / 5Excellent
"Good sleep not eats"
Comfortable bed, but the breakfast was little to be desired.
Genuine Hotels.com guest review
3 night business trip Apr 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Great value"
The staff was awesome. I needed to Change my reservation late and they did it no problems and without any fees. They we're very friendly and customer oriented. Plus a free breakfast buffet with good options. I will stay there every time I go back to Kennewick for sure.
Genuine Hotels.com guest review
1 night trip Apr 11, 2014
Chris
US
3.0 / 5Good
"Exactly as advertised"
Good stay for a good price. Not fancy, but better than Super 8 w/a good breakfast.
Genuine Hotels.com guest review
2 night business trip Apr 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Family Hotel"
From the 24 Hour pool to the hot chocolate chip[ cookies to the accommodating staff that opened the breakfast room an hour early so my kids could eat before their speech competition, this was a great experience. We will definitely stay here again next year.
Genuine Hotels.com guest review
4 night trip Mar 12, 2014
Jones Family
US
5.0 / 5Outstanding
The Staff were very accommodating.I was there for 4 days. I wasn't impressed with was the breakfast. I think the preparation could have been better. The gravy was pre made ,thick pasty, sausage patties- were hard,biscuits were soggy.Scramble eggs and bacon ,hash browns would have been nice. They had waffles with strawberry preserves. They had fresh fruit 24/7-which was nice. Otherwise, everything was excellent!
Genuine Hotels.com guest review
4 night trip Mar 2, 2014
Cassie Wright
US
4.0 / 5Excellent
Nice motel, great breakfast. Excellent staff. Horrible internet service. It kept dropping off. The staff tried to fix the problem but it just could not be fixed. I need the internet to complete work details each day. I won't be able to stay here in the future, too bad as it is a great place to stay.
Genuine Hotels.com guest review
2 night trip Feb 23, 2014
Jeff
US
4.0 / 5Excellent
"Overnight Stay on road trip"
We stayed here while breaking up a long road trip. Breakfast was good, swimming pool and hot tub nice. Rooms a bit dated but comfortable. There is no elevator - so you have to carry suitcases up or down stairs.
Genuine Hotels.com guest review
1 night trip Feb 21, 2014
Mary
US
5.0 / 5Outstanding
"nice stay!!!"
The room was very comfortable and well maintained...always a bowl of fruit available. courteous staff. highly reccommend this motel.
Genuine Hotels.com guest review
4 night trip Feb 13, 2014
C. Jore
US
5.0 / 5Outstanding
"GREAT!"
Rooms are clean! Enjoyed the indoor pool and hot tub was relaxing. Also has a sauna but didn't use it. The breakfast was pretty good also. They have a good selection of different things to eat. Room service and staff were nice and helpful! Would definitely come back on my next trip!
Genuine Hotels.com guest review
8 night trip Jan 18, 2014
Gloria
US
3.0 / 5Good
"Cheap but needs a lot of updates"
Staff was nice, room was smaller than we thought, the beds you could feel all the springs. There is no elevators. And the location was pretty far away from the mall and Toyota center. The pool area was nice, except for two issues they rent the pool out for birthday parties. Both days we stayed there was a ton of kids from the parties and to get pool towels you have to go to the front desk. We didn't know that. The pool is located past the front desk so when everyone gets out of the pool wet you have to go across the tile floors which get extremely wet, we saw several people fall.
Genuine Expedia guest review
Other trip Feb 19, 2014
A Traveler
US
3.0 / 5Good
"Budget hotel"
Management was very helpful and responded to any need incurred.
Genuine Expedia guest review
Other trip Feb 7, 2014
Jed
US
5.0 / 5Outstanding
"Great service, clean , friendly. Great breakfast"
Great
Genuine Hotels.com guest review
1 night trip Feb 2, 2014
A Traveler
US
4.0 / 5Excellent
"best ammenities in town"
The staff is always so friendly and helpful. They go above and beyond to make your stay great. We had family and friends over to take advantage of the 24 hour pool,hot tub,and sauna and when we asked for extra towels the front desk guy said"your guest are our guests". We had my niece and nephew stay over last minute and they were able to accomidate us with an extra bed without hesitation. Great price and good continental breakfast. We always stay here when he come to visit family because we know we will always enjoy our stay.
Genuine Hotels.com guest review
1 night family trip Feb 1, 2014
jennifer yarnell
US
5.0 / 5Outstanding
Everything was excellent. Staff is very friendly and courteous. I would bring my family back for another stay.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2014
Annie
US
1.0 / 5Poor
"Disappointing experience"
We arrived late and the front desk person was very helpful. Our room was rather cold and the bed only had sheets and a thin blanket. Outside it was in the teens and we could not figure out how to turn on the heat in the room, so we spend the whole night fully dressed in bed, but cold. When checking out I could not find the person at the front desk. I rang the bell and waited for about 5 minutes before someone told me she was sitting down in the breakfast area. Overall was rather disappointed.
Genuine Expedia guest review
Other trip Jan 2, 2014
A Traveler
US
4.0 / 5Excellent
"Great Staff"
Quiet stay. Very helpful staff. Could be a bit cleaner. Not the best breakfast selections but made it work.
Genuine Expedia guest review
Other trip Jan 1, 2014
J.
US
2.0 / 5Fair
"Threadbare"
Price was good, but the entire facility need rehabilitation. Friendly person at front desk.
Genuine Hotels.com guest review
1 night trip Dec 28, 2013
Billy13
US
5.0 / 5Outstanding
"Great stay"
Great variety of breakfast items
Genuine Hotels.com guest review
3 night family trip Dec 24, 2013
A Traveler
US
4.0 / 5Excellent
"Service was excellent"
The young man who checked us in was very friendly and helpful. I travel alot and rarely encounter someone as customer oriented as he is. The rest of the accommodations were as expected.
Genuine Hotels.com guest review
1 night trip Dec 20, 2013
Bill
US
2.0 / 5Fair
This hotel used to be my favorite, but it is slowly going down in maintenance I dont think they are keeping it upgraded as they should. The customer service is great, super nice people, but I will go to the one across the street from now on.
Genuine Hotels.com guest review
4 night family trip Nov 27, 2013
Mona
US
3.0 / 5Good
"Cost effective stay"
It's an older hotel in need of upgrades, but the room was clean and the staff was very service oriented.
Genuine Hotels.com guest review
1 night business trip Dec 17, 2013
Mark B
US
4.0 / 5Excellent
Nice breakfast for type of hotel
Genuine Hotels.com guest review
5 night business trip Dec 8, 2013
Vaughn
US
4.0 / 5Excellent
"Worth the price"
We stayed 4 nights. The bed was very comfortable and our room was clean. We were on the bottom floor, but had a window as requested. The location is convenient to the main highway and some stores and restaurants. We got a good rate for the stay, and at that price I would stay again!
Genuine Hotels.com guest review
4 night trip Dec 4, 2013
A Traveler
US
2.0 / 5Fair
"Outdated and overpriced."
Hotel is outdated and in need of repairs and updates. The carpets are old and loose. The walls are cracked. We had an opportunity to stay at a Red Lion for the same price but chose Baymont since the pool is open 24 hrs.
Genuine Hotels.com guest review
1 night family trip Dec 1, 2013
A Traveler
US
3.0 / 5Good
"Lots of hotels in the area with better quality sam"
The "free" wifi didn't reach my room.Boo! There is no elevator that goes to the basement...clunk,clunk,clunk down the stairs. The place looks like it's constantly maintenanced by a crew that hurrys and cares nothing for details like the doors being old and scratched, etc.
Genuine Expedia guest review
Other trip Nov 18, 2013
MikeyJones
US
5.0 / 5Outstanding
"geat place to stay"
everything was great.
Genuine Hotels.com guest review
3 night business trip Nov 11, 2013
Alan
US
4.0 / 5Excellent
"Had a great stay"
The stay was great and everything was clean.
Genuine Hotels.com guest review
4 night business trip Nov 3, 2013
Allen
US
4.0 / 5Excellent
"Nice stay. Good price. Good breakfast"
Nice hotel. Reasonably priced for accommodations provided. Pool and hot tub open 24 hours. Nice and clean. Decent free hot breakfast. Easy to find. Good location. Would stay there again.
Genuine Hotels.com guest review
1 night trip Oct 25, 2013
Shane
US
4.0 / 5Excellent
"Bridge tournament"
Nice motel. Clean room. Good service.
Genuine Hotels.com guest review
3 night trip Oct 17, 2013
Dick
US
2.0 / 5Fair
"Allow pets but train noise is ad"
The chairs in the room looked like someone had peed on them. The train noise was terrible but only bothered us a couple of times after we went to sleep. Staff was really nice. They allowed our 2 cats which was what we needed. Rate was a little high for quality of the room.
Genuine Expedia guest review
Other trip Oct 17, 2013
A Traveler
US
4.0 / 5Excellent
"preview before move"
Wonderful staff. Cleaning was constance. Location was not the best for us. Son recently moved to Richland and it was a distance to see him daily, although roads were very easy to reach. Indoor pool was fantastic for my 7 year old. Parks and shopping were nice and close. We stayed 7 days. First time at Baymont, it won't be the last.
Genuine Hotels.com guest review
7 night family trip Oct 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Good Value!"
Good value for the price. Convenient to city.
Genuine Hotels.com guest review
4 night trip Sep 28, 2013
California Girl
US
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