"what is that smell?"
When we realized that the smell in the room was pet urine we called the front desk for help. No help, no apology, no service. In fact I was rudely dismissed as if I had made an unreasonable request to ask if they had a spray or anything we could get from the office. Is that too much to ask?Genuine Hotels.com guest review
"Pleased to be Pleased"
Overall nice room clean,comfortable,& affordable Thanks Super 8. My first time staying at a Super 8 I will again.Genuine Hotels.com guest review
"Price and close to hospital"
Very clean and great for the valueGenuine Hotels.com guest review
The hotel was OK for what we needed it for, just an overnight during a road trip. When we arrived, the sheets and towels felt moist, maybe just from the humidity in the air, maybe they weren't dried all the way. We turned up the air conditioning and left the bed unmade while we went to dinner and they felt dry when we got back. The breakfast was not […] appealing. We did not take advantage of it. Read moreGenuine Hotels.com guest review
Hotel was close to where I needed to be. The room was clean.Genuine Hotels.com guest review
"Perfectly fine for overnight stay"
Cross country roadtrip to San Diego - stayed overnight. It was fine for what I needed.Genuine Hotels.com guest review
Front desk staff was very pleasant. Room was ok. Beds were comfortable and room was clean. But there was a weird smell in the room. Room seemed updated, but probably needs new carpet.Genuine Hotels.com guest review
"Perfect for my needs"
It was convenient for my need was there for friends graduation . Normally I have a hard time sleeping because of noise, slept great for 7 hours. It was clean & served my purposeGenuine Hotels.com guest review
The only problem we had was that we made our reservations too close to the date we needed a room. There were only 2 rooms left, both of them non-smoking. We reserved one over the phone (not directly with the hotel) and the man who took the reservation put a note on it that we were non-smokers and to please give the room a special cleaning. I don't believe […] this was done. I had expected to be able to tell that an air freshener had been used. The clerk at the desk didn't know that we had asked for the special cleaning. So, of course, our clothes smelled like smoke at our grandson's graduation. We would stay here again but would make sure that we made our reservation early enough to get a non-smoking room. Read moreGenuine Hotels.com guest review
Beds were very comfortable. It's a pleasant surprise.Genuine Hotels.com guest review
Looked rough from outside, was kept up nicely. Staff was nice. Comp breakfast was helpful and good.Genuine Hotels.com guest review
"Easy to get to and from"
This hotel was convenient to the highway. The room was clean and good value for the money. The staff was a little crabby but overall not too bad.Genuine Hotels.com guest review
"quality time with family"
Our stay was ok. It close to where we needed to be.Genuine Hotels.com guest review
Needed a hotel close to our business location, close to I 40, and NashvilleGenuine Expedia guest review
"Nashville Business Trip"
Stayed here because of the rate, closeness to the freeway and to Nashville. We weren't in the hotel much, but everything seemed clean and functional. They also had free wifi which wasn't mentioned in the hotels.com description- a nice bonus! I'll go back there in the future.Genuine Hotels.com guest review
"Works in a pinch"
One of only rooms available.....couldve been cleanerGenuine Hotels.com guest review
"Located right off the interstate fo Memphis"
I enjoyed it immensely - the room was clean - non-smoking - the beds were well made up - There was a coffee pot and coffee - not much sugar and cream however - The bathroom was clean, the floor clean.Plus it was right on our way to Memphis on the interstate so all was welll. Also, if the continential breakfast is from from 6am until 11 am- then provisions […] should be made to make sure coffee, orange juice, apple juice, milk, and especially sweet rolls, cookies and whatever else you had earlier should be available until 11am...by 10:30, all the food(sweets) were gone. Otherwise - thanks!!! Read moreGenuine Hotels.com guest review
Will stay there again. Perfect for my tripsGenuine Hotels.com guest review
"Icy Stay (supposed ice and snow) right"
Was a very nice place to stay. Bed was comfortable, room clean, shower great (tall man, did not hit me in chest), pillows a little flat, temperature was easy to maintain to a comfortable level (not overly hot, not overly cold like some places), only issue was, and it is a minor issue, when they cleaned next day, forgot to leave coffee. I am up and gone […] very early, and was before I could sample the breakfast, so I really missed my morning coffee :(. Over all, I would highly recommend this hotel to stay, and will when need arises, stay again. Read moreGenuine Hotels.com guest review
The area around the hotel is a bit dodgy but the hotel staff was courteous.Genuine Hotels.com guest review
Let me start off by saying I chose this hotel so I could save money, when another place I was going to stay was booked... and I am really not that picky of a person. I didn't expect much out of a Super 8; I was in town for a wedding, and knew I would be running around and staying busy, only coming to the hotel to get ready and sleep. I was pretty displeased […] with my stay, though. When I did my initial check of the bed, I pulled up the mattress pad and saw chip crumbs underneath it- gross! The mattresses were encased in plastic zippered bags that were zip-tied shut-- didn't know whether to be comforted that bed bugs maybe couldn't nest in there, or wonder if they had already had a problem with them. It looked like the floors hadn't been vaccumed, and the pillows and their cases were really tattered. I stayed over a weekend, and I went down to the continental breakfast at 9am, only to find the food was being hauled out; the owner stood there and watched me look bewildered, and then said, "Oh, she just took things out for cleaning", and offered me coffee, but nothing else. If it would've been a weekday, I may have forgiven this early cut off, but who does that at 9am on a Saturday? I made sure to get up early Sunday so I could grab a quick bite; had a waffle and a biscuit and gravy; they also had cereal juice and coffee.. Only good thing was the heat in the room worked well and quickly. Read moreGenuine Hotels.com guest review
"Nothing like the reviews"
This is by far one of the worst hotels I've stayed in. The room was dirty. The curtains had layers of dust on them, dust completely filled the room. Will never stay here again.Genuine Expedia guest review
"The WORST Place I've EVER stayed!!"
THIS WAS AWFUL! It was soooooo smokey .. no one in the room smoked but all our stuff came out, from one night, smelling of smoke. The room didn't seem to have EVER been aired. We even had fabreze and nothing helped! IT WAS TERRIBLE. The only good thing was the beds were comfortable .. that is the ONLY thing I can say.Genuine Hotels.com guest review
"On short notice, they fulfilled our needs."
We had already reserved one room thru Expedia. At 5:30 pm the night we were to check in, I had to unexpectedly get another room. They gave us rooms side by side at a very reasonable price. We were allowed to bring our dogs. The rooms were clean. Basic amenities were provided for which I was thankful. The parking lot was adjacent to a few restaurants […] and there are concrete steps down into those parking lots. The staff was extremely nice. The rooms did not have an odor, even of cleaner, which was great for our allergies. They provided a refrigerator, a dinette, plenty of towels and a TV. We will start using this hotel any time we need to go to Nashville. Read moreGenuine Expedia guest review
Standard motel, like nearly every other low-cost motel in the US; room was newly repainted & clean, but the carpet was old and although it seemed to have been recently cleaned they missed areas (under sink & desk) which was a little yucky. (Nothing so bad that I feared for my health or welfare, though). For the price, I had no complaints--room was clean […] and quiet, and I got a good night's sleep both nights. Breakfast was mainly pastries & white foods -- I skipped it and walked to the Waffle House next door & the Cracker Barrel across the street, both of which had cheap good breakfasts. Read moreGenuine Hotels.com guest review
The hotel was okay - could stand some updating. Big TV if that makes a difference to you.Genuine Hotels.com guest review
"Worth the price"
Room was clean, location was perfect, would stay again. With 2 people splitting the cost for one room it made for a great deal. It was close to the bridgestone arena but far enough out of the city to be comfortable. And with a waffle house and cracker barrel in front of it you have instant options for food.Genuine Hotels.com guest review
"Ok for my needs"
The room was clean and the bed was comfortable. The place could use updating, my only complaint. I will stay there again because it is close to suit my needs.Genuine Hotels.com guest review
I have stayed here several times before . I stayed here because of its familiarity, location, and nice staff.Genuine Expedia guest review
"Good for 1 night"
Room was nice. Couldn't eat breakfast because desk workers entire family was there eating.Genuine Hotels.com guest review
"Great price and location"
Great location. Safe, right off the express way and close to restaurants and stores. Staff was very nice. Breakfast for the room price was very good.Genuine Expedia guest review
"great value, great service"
good value. Clean & well-maintained. Family friendly. Decent b-fast (all carbs, no protein). Very impressed by staff. When I asked for directions to airport, clerk offered to print off my bording pass! Service above & beyond!Genuine Hotels.com guest review
Good bed, good service, but the towels were paper thin and rough. Needs upgrading, and some TLC. Tub lever did not work, and water kept draining out, so it was hard taking a bath.Genuine Hotels.com guest review
The rooms had a smell to them and the bathrooms need upgrading. Pillows were hard. Service was good but area was so so.Genuine Hotels.com guest review
"Great location/filthy hotel"
Mold in bathroom, very loud air conditionerGenuine Hotels.com guest review
"off the freeway"
The room was clean and very nice. I love the comfortable bed. I would stay againGenuine Hotels.com guest review
The room was clean. The beds were pretty comfy. Good water pressure on the shower. Nice that it had a microwave and fridge in the room. Staff was very helpful. It could use a little updating but I would stay there again.Genuine Hotels.com guest review
"It was ok for a 1 night stay"
would stay again, cold ac the carpet was old but who cares it was cleanGenuine Expedia guest review
OK...FOR ONE NIGHT. I DO NOT LIKE THE CARPET.Genuine Hotels.com guest review
This hotel served it's purpose. No frills and a bed. A lot of noise going on during the night. We were on the lower floor and heard every footstep and toliet above us. The dumpster truck came at 2 am to empty the dumpster outside the room, quite disturbing. However, we knew going in it wasn't the Hilton. Would stay again if needed ...it is just a place […] to crash and shower. Read moreGenuine Hotels.com guest review
"Just what I needed"
While there may be some updating that can take place I was pleased with the condition and function on the hotel and room. It was clean. Enjoyed the options for breakfast in the morning. The front desk staff was kind and helpful.Genuine Hotels.com guest review
"Pretty much what I expected."
Cheap hotel that served it's purpose. No complaintsGenuine Hotels.com guest review
"Money needs to be spent"
Maintenance and new equipment . Paint and new beds would set this location at a standard that would be no equal for the money spent. People will come and you'll recover the expense . Staff would do everything to make you feel at home and that's money in the bank to meGenuine Hotels.com guest review
"Pretty good, clean and spacious"
After all the negative comments I read, I still decided to book a room there and I was pleasantly surprised. The room was not small, the beds were clean and even the small breakfast was just enough to get you going. So I would def go there again.Genuine Expedia guest review
"Perfect location for my needs."
Room was clean no road noise and within walking for meals. I had a very comfortable stay. Thank youGenuine Expedia guest review
"Two thumbs up"
We have looked for an inexpensive hotel close to our son's house. We have finally found one. It is nothing fancy, but we didn't spend much time there. The room was clean. Some areas need repaired or patch. Bedding was clean as was the bathroom. Location was very handy and price was excellent.Genuine Hotels.com guest review
Great location, handy to food and shopping, enough out of town to prevent crazy traffic ... yet close enough to be down town in just a few minutes.Genuine Hotels.com guest review
"just what I needed"
Room was clean, 15 minutes from downtown and close to where my family lives.Genuine Hotels.com guest review
The hotel was a old one but the service and location to Nashville was great. The rooms were very clean but needs a lot of work on doors, windows,bath rooms and a new coat of paint. The enterance getting into the hotel was a lot to be desired. We couldn't fine it coming in off of 1-40 the first time. The quality personal handling us was good. We would […] stay there again. The price is right when compaired to our last stay at Holiday Inn. Read moreGenuine Hotels.com guest review
"close to restaunts"
very comfortable, rooms cleanGenuine Hotels.com guest review
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