"it was not a double room as it said"
It was clean and they were nice, but when I booked it said double room, double bed. IT WAS NOT a double room, it cuased an argument.Genuine Hotels.com guest review
"Just what we needed"
Came for Country Music Half Marathon....clean, easy off the highway, only issue was climbing the steps after running 13.1 miles.Genuine Hotels.com guest review
"Better than expected"
Stayed one night while in town visiting friends. Bed was very comfortable. Room was a little dark but seemed clean. Expensive for a Super 8 but everything else was full.Genuine Hotels.com guest review
Good, comfortable stay with high-speed internet.Genuine Hotels.com guest review
Response by Super 8 Nashville West I would like to thank you for the review you recently posted about your stay at our Hotel! We are so pleased that you enjoyed your stay
"Don't leave anything behind"
My only problem is they threw out a special souvenir photo I had taken at the Rhiman theater and gave me a Ru around when I called.Genuine Hotels.com guest review
Response by Super 8 Nashville West Sorry for your valuable photo loss
"Do Not Stay Here!"
the stay was awful. The staff was rude and unaccommadating. The room was very unclean-there was pet feces left outside our room for 2 full days even after asking staff several times to remove it. The breakfast was terrible (Even by hotel standards). When our room was cleaned the provided dirty sheets (there were black streaks and cigarette burns all […] over it) and they did not give us refills on soap, Coffee, or clean towels! We watched the staff owner yell at the cleaning staff to get back to work in front of us as we ate breakfast! We stayed at the comfort inn up the street the night before but was unable to stay longer because they did not have vacancy and their service and quality was 100 times better and their prices were lower! Do not stay here! Read moreGenuine Hotels.com guest review
"Not Bad Overall"
Stayed during Ice Storm, so could be close to work. Room was clean enough, bed was a little harder than I expected.Genuine Hotels.com guest review
stay was good - enjoyableGenuine Hotels.com guest review
"least expensive in the area"
two words - Fabric Softener................please rooms were cleanishGenuine Expedia guest review
My stay was three days. My meetings were downtown and it was a 8 mile drive. For the difference in the price for downtown hotels, this was a great deal. I stayed all three days for what it would have cost for one day at a downtown hotel. I did give up some luxuries; however, the experience was pleasing. There was no major sound issues or disturbances. […] Overall, it was a great place to stay. Read moreGenuine Expedia guest review
We picked this hotel last minute since the hotel closest to our destination was booked for the nights we wanted and the others were far too expensive. We were very impressed with the cleanliness and comfort of our stay. Everything worked, nothing was broken, it looked very, very nice upon entering. The only 'complaint' was the matress was too hard, […] but I'm also 8 months pregnant so it's hard to get comfortable anyway. The staff was very friendly and answered all of our questions. I would definitely stay at this Super 8 again, the price was great and it was a great stay! Read moreGenuine Expedia guest review
"Bit overpriced for its condition."
Room was overpriced for its condition but the stay was good.Genuine Hotels.com guest review
"First and last time."
For a hotel that has exterior room doors, I was hopeful when I walked in. Fairly clean, decent carpet, ok beds. However, for a hotel that ends up being over $100 after taxes, very disappointing. Door did not seal well, so there was a gap to the outside. In the morning, I woke to find no breakfast in the breakfast area and nobody at front desk. The shower […] did not work. I went back to office to report this upon checkout, and still nobody at desk and still no breakfast. Super sketchy neighborhood. If I am paying over $100 for this, next time I will pay a little more to stay in a decent hotel. Read moreGenuine Hotels.com guest review
The hotel was close and clean, therefore satisfactory to my needs. I forgot to mention the price was reasonable.Genuine Expedia guest review
"Couldn't have asked for more"
It was very good. Bed was comfortable and room was large and clean.Genuine Hotels.com guest review
"Review of Super 8 Nashville West."
Was disappointed that the Continental Breakfast was so small; and that there was no coffee available 24 hours as advertised (unless you made a cup in your room)...but the place was very clean and I would definitely stay there again. Is only about 17 miles from Nashville.Genuine Hotels.com guest review
Loved the marble and granite. Nice decor. Staff was extremely pleasant. Owner on the property.Genuine Expedia guest review
"last minute booking"
Water pressure was the worst I've seen. It smelled very stale in the room. they recently painted and decorated but should have replaced the carpet for smell. The bed sheets had paint drippings on them from remodel. The room overall was okay but not for $100 a night.Genuine Hotels.com guest review
Worst stay ever. Arrived around 8pm. Was given room in back. Shady neighborhood. Drove around back to find two cop cars arresting several thugs. Entered room and was overwhelmed by smell of bug spray. Cranked up a/c and left to eat, hoping it would air out. Came back hours later and it was same. Asked for a different room and was refused because I had […] checked in a couple of hours ago, even though I explained I hadn't touched anything in the room. Woke up with a headache. Horrible experience. STAY AWAY FROM THIS PLACE. Read moreGenuine Hotels.com guest review
Floor was filthy, found a sock in the corner (that was not mine), with the door closed you could see outside through the jam and the pillows were flat. Horrible.Genuine Hotels.com guest review
"what is that smell?"
When we realized that the smell in the room was pet urine we called the front desk for help. No help, no apology, no service. In fact I was rudely dismissed as if I had made an unreasonable request to ask if they had a spray or anything we could get from the office. Is that too much to ask?Genuine Hotels.com guest review
"Pleased to be Pleased"
Overall nice room clean,comfortable,& affordable Thanks Super 8. My first time staying at a Super 8 I will again.Genuine Hotels.com guest review
"Just minutes from downtown Nashville"
The room was very nice!! We would stay here again and would recommend it to travelers!Genuine Expedia guest review
"Price and close to hospital"
Very clean and great for the valueGenuine Hotels.com guest review
The hotel was OK for what we needed it for, just an overnight during a road trip. When we arrived, the sheets and towels felt moist, maybe just from the humidity in the air, maybe they weren't dried all the way. We turned up the air conditioning and left the bed unmade while we went to dinner and they felt dry when we got back. The breakfast was not […] appealing. We did not take advantage of it. Read moreGenuine Hotels.com guest review
Hotel was close to where I needed to be. The room was clean.Genuine Hotels.com guest review
"Perfectly fine for overnight stay"
Cross country roadtrip to San Diego - stayed overnight. It was fine for what I needed.Genuine Hotels.com guest review
"Strong odor at front desk. Dark haired woman rude."
maintenance staff attempted to make repairs using a drill at 9:00am in the morning while I was in the room and couldnt speak english. Had to call front desk to get him to leave. Horrible.Genuine Expedia guest review
We booked on expedia for 2 king smoking rooms and instead got one king non smoking and one 2 doubles non smoking. I'm not sure why I even bothered making a reservation.Genuine Expedia guest review
Front desk staff was very pleasant. Room was ok. Beds were comfortable and room was clean. But there was a weird smell in the room. Room seemed updated, but probably needs new carpet.Genuine Hotels.com guest review
"Perfect for my needs"
It was convenient for my need was there for friends graduation . Normally I have a hard time sleeping because of noise, slept great for 7 hours. It was clean & served my purposeGenuine Hotels.com guest review
The only problem we had was that we made our reservations too close to the date we needed a room. There were only 2 rooms left, both of them non-smoking. We reserved one over the phone (not directly with the hotel) and the man who took the reservation put a note on it that we were non-smokers and to please give the room a special cleaning. I don't believe […] this was done. I had expected to be able to tell that an air freshener had been used. The clerk at the desk didn't know that we had asked for the special cleaning. So, of course, our clothes smelled like smoke at our grandson's graduation. We would stay here again but would make sure that we made our reservation early enough to get a non-smoking room. Read moreGenuine Hotels.com guest review
Beds were very comfortable. It's a pleasant surprise.Genuine Hotels.com guest review
Looked rough from outside, was kept up nicely. Staff was nice. Comp breakfast was helpful and good.Genuine Hotels.com guest review
"Easy to get to and from"
This hotel was convenient to the highway. The room was clean and good value for the money. The staff was a little crabby but overall not too bad.Genuine Hotels.com guest review
"quality time with family"
Our stay was ok. It close to where we needed to be.Genuine Hotels.com guest review
Needed a hotel close to our business location, close to I 40, and NashvilleGenuine Expedia guest review
"Nashville Business Trip"
Stayed here because of the rate, closeness to the freeway and to Nashville. We weren't in the hotel much, but everything seemed clean and functional. They also had free wifi which wasn't mentioned in the hotels.com description- a nice bonus! I'll go back there in the future.Genuine Hotels.com guest review
"Works in a pinch"
One of only rooms available.....couldve been cleanerGenuine Hotels.com guest review
"Located right off the interstate fo Memphis"
I enjoyed it immensely - the room was clean - non-smoking - the beds were well made up - There was a coffee pot and coffee - not much sugar and cream however - The bathroom was clean, the floor clean.Plus it was right on our way to Memphis on the interstate so all was welll. Also, if the continential breakfast is from from 6am until 11 am- then provisions […] should be made to make sure coffee, orange juice, apple juice, milk, and especially sweet rolls, cookies and whatever else you had earlier should be available until 11am...by 10:30, all the food(sweets) were gone. Otherwise - thanks!!! Read moreGenuine Hotels.com guest review
Will stay there again. Perfect for my tripsGenuine Hotels.com guest review
"Icy Stay (supposed ice and snow) right"
Was a very nice place to stay. Bed was comfortable, room clean, shower great (tall man, did not hit me in chest), pillows a little flat, temperature was easy to maintain to a comfortable level (not overly hot, not overly cold like some places), only issue was, and it is a minor issue, when they cleaned next day, forgot to leave coffee. I am up and gone […] very early, and was before I could sample the breakfast, so I really missed my morning coffee :(. Over all, I would highly recommend this hotel to stay, and will when need arises, stay again. Read moreGenuine Hotels.com guest review
The area around the hotel is a bit dodgy but the hotel staff was courteous.Genuine Hotels.com guest review
Let me start off by saying I chose this hotel so I could save money, when another place I was going to stay was booked... and I am really not that picky of a person. I didn't expect much out of a Super 8; I was in town for a wedding, and knew I would be running around and staying busy, only coming to the hotel to get ready and sleep. I was pretty displeased […] with my stay, though. When I did my initial check of the bed, I pulled up the mattress pad and saw chip crumbs underneath it- gross! The mattresses were encased in plastic zippered bags that were zip-tied shut-- didn't know whether to be comforted that bed bugs maybe couldn't nest in there, or wonder if they had already had a problem with them. It looked like the floors hadn't been vaccumed, and the pillows and their cases were really tattered. I stayed over a weekend, and I went down to the continental breakfast at 9am, only to find the food was being hauled out; the owner stood there and watched me look bewildered, and then said, "Oh, she just took things out for cleaning", and offered me coffee, but nothing else. If it would've been a weekday, I may have forgiven this early cut off, but who does that at 9am on a Saturday? I made sure to get up early Sunday so I could grab a quick bite; had a waffle and a biscuit and gravy; they also had cereal juice and coffee.. Only good thing was the heat in the room worked well and quickly. Read moreGenuine Hotels.com guest review
"Nothing like the reviews"
This is by far one of the worst hotels I've stayed in. The room was dirty. The curtains had layers of dust on them, dust completely filled the room. Will never stay here again.Genuine Expedia guest review
"The WORST Place I've EVER stayed!!"
THIS WAS AWFUL! It was soooooo smokey .. no one in the room smoked but all our stuff came out, from one night, smelling of smoke. The room didn't seem to have EVER been aired. We even had fabreze and nothing helped! IT WAS TERRIBLE. The only good thing was the beds were comfortable .. that is the ONLY thing I can say.Genuine Hotels.com guest review
"On short notice, they fulfilled our needs."
We had already reserved one room thru Expedia. At 5:30 pm the night we were to check in, I had to unexpectedly get another room. They gave us rooms side by side at a very reasonable price. We were allowed to bring our dogs. The rooms were clean. Basic amenities were provided for which I was thankful. The parking lot was adjacent to a few restaurants […] and there are concrete steps down into those parking lots. The staff was extremely nice. The rooms did not have an odor, even of cleaner, which was great for our allergies. They provided a refrigerator, a dinette, plenty of towels and a TV. We will start using this hotel any time we need to go to Nashville. Read moreGenuine Expedia guest review
Standard motel, like nearly every other low-cost motel in the US; room was newly repainted & clean, but the carpet was old and although it seemed to have been recently cleaned they missed areas (under sink & desk) which was a little yucky. (Nothing so bad that I feared for my health or welfare, though). For the price, I had no complaints--room was clean […] and quiet, and I got a good night's sleep both nights. Breakfast was mainly pastries & white foods -- I skipped it and walked to the Waffle House next door & the Cracker Barrel across the street, both of which had cheap good breakfasts. Read moreGenuine Hotels.com guest review
The hotel was okay - could stand some updating. Big TV if that makes a difference to you.Genuine Hotels.com guest review
"Worth the price"
Room was clean, location was perfect, would stay again. With 2 people splitting the cost for one room it made for a great deal. It was close to the bridgestone arena but far enough out of the city to be comfortable. And with a waffle house and cracker barrel in front of it you have instant options for food.Genuine Hotels.com guest review
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