"Great for the price."
If you do not require luxury, this is the perfect place for you. You can walk to the Wharf, lots of local restaurants, and free parking. You cannot beat it for the price.Genuine Expedia guest review
Very convenient location. Friendly staff. Good condition but could be kept in better shape (rooms).Genuine Expedia guest review
"Close to Cable Cars to Fishermans Wharf"
Castle Inn was an easy walk to Fisherman's Wharf or was two blocks from the Hyde Cable Car. The hotel is older so it could use some renovation but the neighborhood was safe and the desk clerk very helpful in letting two single girls know which neighborhoods to avoid after dark. The hotel does not offer much in the way of amenities but I was only using […] booking based on location. Read moreGenuine Hotels.com guest review
"Little Castle indeed"
The hotel is located at a good area. Accesible to a lot of sites, by foot. Various transportation is also available by walking distances if prefer. We were in for short vacations, and will love to go back! Great job for Damian!! (our spelling might be wrong..)Genuine Expedia guest review
"Don't Do It!!"
I suppose in comparison to other places in San Francisco, this probably looks like a good place, but looks are deceiving! When I got to my room, the coffee maker was scummy with water and a bug left in it and the telephone didn't work. I was moved to a different room where the refrigerator broke down sometime during my stay, destroying very expensive […] medication that needed refrigeration. When I mentioned this to the manager, he said "Well I didn't tell you to put it in there!" Just don't do it people! Read moreGenuine Hotels.com guest review
Very good location. But service is not so good. I had problems with tv and fan, called to reception - nobody came. Good price instead of other hotels in the city.Genuine Hotels.com guest review
"Convenient Location for the price"
Big plus was that parking was included in the rate . Convenient to bus system and within walking distance of sites such as Lombard Street. Breakfast was basic, yogurt and packaged snacks. Desk staff was very helpful. Always felt safe in the neighborhood.Genuine Hotels.com guest review
This hotel is older and more run down than I thought it would be, but the bed was very comfortable. We were only there for one night and left early so it met our needs. It was noisy because of it's location. Near the night life if that's what you want, then that's a plus.Genuine Hotels.com guest review
"Horrible and old hotel, scray neighborhood."
Dirty sheets that were reused from the last stay, sticky bathroom floors, old. My wife laid a towel over the sheets and was afraid of rats.Genuine Expedia guest review
"Nice Hotel for a Family"
We had a nice stay. The front desk was very helpful - they noted tourist spots on a map for us and gave us a listing of bus routes to get anywhere. The bus stop was close by and we were able to go to lots of places. The bed was a little too soft. The room was a bit worn, but it was clean. The parking was tight, but we stayed during the week and had […] no problem finding a spot (plus it was free). If it was a busy weekend, I can imagine the parking situation might be dicey. The hotel was close by many restaurants and markets on Polk St. Read moreGenuine Expedia guest review
Very nice hotel. The service was wonderful. Once we checked in, the man at the front desk gave us a VERY detailed map about the best sights to see and places to avoid.Genuine Hotels.com guest review
Old room decor, several television channels unavailable, refrige had been left unplugged (needed refrig for our food items) took a while to cool down.Genuine Hotels.com guest review
"Clean, Comfortable, Friendly"
This hotel is close to everything you need, the bus goes right past the hotel. It was clean, the bed was very comfy, the buildings are close to each other so we could hear another couple arguing, and cars going by, but if we closed the window, it was nice and quiet. It appeared to be a safe neighborhood, the old buildings were beautiful. The only complaint […] that I would have is that parking is TIGHT! I saw a woman who hit the wall while she was turning into the underground parking lot. Ooops! But there IS parking and it IS FREE! Leave the Escalade at home! Staff was very nice and helpful. Beautiful potted plants everywhere! I would stay here again! Read moreGenuine Expedia guest review
"Possibly the worst place I have ever stayed"
Horrible dated interior and lots of buzzing lights - totally over priced. Lacked any character. Redeeming features were the ice machine parking and nice office staff. The coffee was undrinkable at breakfast and I had to unplug the fridge as it buzzed super loud. Thin walls could hear everything neighbors said. I would not recommend this place and if […] possible would somehow line to seek a refund. Read moreGenuine Hotels.com guest review
"Nice hotel, convenient, safe area"
In a nice, safe area. Easy to get downtown and to the BART (rapid transport) and also easy and close to the warf and chinatown. Everything was as expected. No surprises. Nice staff.Genuine Expedia guest review
"A Great, CLEAN Find!"
Leave it to me to book a last minute two-day business trip to San Francisco on one of the busiest weeks in the City. The combination of the Apple Worldwide Developers convention and US Open meant EVERY room at the chain hotels was booked. So you can imagine how happy I was to find a room still available at the Castle Inn. At first, I was nervous because, […] let's face it, if others were booked, why did this one still have rooms? But my fears were immediately vanquished when I arrived. It's a bit off the beaten path (away from downtown/financial district and the touristy areas) but still very convenient since it's on two main streets. The office, while tiny, was fine, and the woman behind it was very pleasant. Sadly, I tried for an early check-in (9:30a!) but couldn't do it since the hotel was now full and nobody had checked out yet. The young woman offered to store my bag, but I had to get to the office anyway. Later that day, I checked in with no problem and got a 2nd floor room. It was IMMACULATE. I don't think I've ever been in a hotel room that clean. Truly. The in-room coffee, microwave and fridge were all clean, although I didn't need them. The continental breakfast was small but fine. Check-out was quick and painless. The hostess tried calling me a cab, but unfortunately, with the aforementioned events, it was impossible. After waiting for *45 minutes*, I gave up and got on a public Muni bus. High heels, luggage and all. But that's another story... Read moreGenuine Expedia guest review
The motel is in the Russian hill area of San Francisco which is very convenient. It is comfortable and clean but could use a face lift. continental breakfast not great. No Bed bugs! Kind of expensive for what you get.Genuine Hotels.com guest review
"great location! VERY friendly service."
We loved it! We received great customer service and the location was great. The room was quiet and great to come back to after a long day of walking.Genuine Hotels.com guest review
Staff was knowledgeable about the surrounding area. Rooms were clean and beds were comfortable coffee was good... breakfast ended to early. The location was centrally located to almost all bus lines free parkingGenuine Expedia guest review
"Easy public transportation"
The front desk clerk was very friendly and helpful. ! block to bus stop and close to certain sights. Clean room & typical continetal breakfast.Genuine Hotels.com guest review
"Would recommend and stay again."
Simple breakfast, but no milk. Very nice staff, has elevator and free parking, so ok for disabled. Beds a little too soft. Free internet access was great! They gave a great sheet of bus info. The bus is a great way to get around from the hotel. Walgreens sells bus passes. Nick's Taco place around the corner was fabulous.Genuine Expedia guest review
The hotel office and elevator close down at 11PM.!!.They start up again at 7AM.Genuine Expedia guest review
"dated - but nice- place, would stay here again"
It is a dated building; outside and inside the rooms, but it is nice and clean. The bed was comfortable. The management were friendly and helpful. It was a good deal for the cost. With that being said, it is off the beaten path. You can walk (we did), but it is far or plan for public trans. Parking seemed tight, but we got a spot and were thankful to […] not need to move our car for 3 days. Read moreGenuine Hotels.com guest review
Nothing particularly fancy, but had pleasant staff, clean room, convenient location for my business needs.Genuine Hotels.com guest review
"Hardly the Hyatt"
Dated rooms with old worn beds, no safes in rooms.Genuine Expedia guest review
small room but clean and great staff. Great price considering it includes in and out parking. walking distance to restaurants on Polk.Genuine Hotels.com guest review
"Better then some, worst then others."
This is an older motel. The parking is very crowded with narrow spaces and driveways. The bathrooms are very small.Genuine Expedia guest review
Although the room we had at the Castle Inn was nothing special, the staff were especially friendly and helpful, they have free parking, and it is centrally located for taking public transportation anywhere one would want to go in San Francisco. We had no view but the beds were comfortable and it allowed us a comfy place to rest inbetween site seeing […] days. Read moreGenuine Hotels.com guest review
"Ok for a motel."
The motel was ok, but next time we'll pay a little bit more and got to a hotel.Genuine Expedia guest review
The staff was friendly and welcoming. She was knowledgable about the area and public transportation. The hotel was neat and kept up. It was located relatively close to tourist areas. I would stay here again.Genuine Expedia guest review
"Don't Book This Hotel"
While the sheets on the bed were clean, the blankets were not. The rug was filthy and could not be walked on without shoes. When we called the front desk for hangars, we were told to find housekeeping ourselves. (Never did find housekeeping and never did get hangars.) The continental breakfast was packaged muffins and coffee -- no milk, only packets […] of dry milk. When we questioned whether this, we were told that this was standard. At 2: 30 in the morning, what sounded like a fight, but was most likely simply a loud party, awoke us one night. A call to the office did eventually wake up a staff person who did address the problem -- but, this event simply punctuated our sense that this was a sub-standard hotel catering to transients. We chose this place because of the off-street parking -- absolutely NOT WORTH IT. Should have paid more for a place that was clean and felt safe. We are experienced travelers and have stayed in many hotels of varying quality. This hotel, however, was one of the worst in recent memory. This hotel should not be carried by Expedia. Read moreGenuine Expedia guest review
"Great location and price."
The hotel is nothing fancy but the price is right and the location is great for seeing San Fran without the bums downtown or the chaos of the Wharf. We walked from Russian Hill to Chinatown and up into North Beach without problem and cabs are all over when we tired of walking. The free parking is very tight, but free (runs up to $50/day on the whar […] f). Read moreGenuine Expedia guest review
Clean, tidy, comfortable, great to have a parking lot there and happy to receive useful indications form the staff!!Genuine Expedia guest review
"Good location good price"
For the value, the room was great. The staff was very friendly. Parking was difficult but it was free. This place overall was great. I would stay here again.Genuine Expedia guest review
This place is definitely worth considering when you are staying close to downtown. I was pleasantly surprised when I got a 2 Bed Room suite for nominal charges. Free parking is great near downtown. Staff was very friendly and advised me on right restaurants and places I should avoid late in the evening. Overall, very comfortable place.Genuine Expedia guest review
"Good neighborhood, good location"
Centrally located on the main bus lines and in a safe neighborhood. Although the room and hotel were very basic, it was clean and satisfied the needs of 2 people looking to enjoy a week in San Francisco. The continental breakfast is very basic - coffee, granola bars, muffins, fruit and yogurt, but again, satisfies the basic traveler's needs. I would […] return. I believe it's quite difficult to find an affordable hotel like Castle Inn in such a nice neighborhood. Read moreGenuine Expedia guest review
This is an older hotel but close to everything and 2 blocks from the trolley line down to Fisherman's Wharf. The hotel was clean and serviceable and the staff went out of their way to make sure you knew where you were going and what attractions to see. The fact they don't charge for parking is a big plus.Genuine Expedia guest review
"Location, location, location!"
Offered the best price at the time of booking. Friendly service, clean, but old room. Decent breakfast: o.j., coffee, tea, muffins, oatmeal, cereal bars, fruit. The best part of the whole experience is the location. We loved the neighborhood. Fantastic little restaurants are just around the corner. Easy access to public transportation.Genuine Hotels.com guest review
"Castle Inn in SF-awesome location"
Staff was extremely friendly and professional from the very start! I was lost driving into town at night and the wonderful man at the front desk stayed on the phone with me to safely guide me to the hotel! Clean and comfortable and a short walking distance to China Town, the Wharf and the Trolley was a block away! Our family brought in take-out one […] night and forgot plates/utensils...the front desk was able to provide everything for us! Saved the night!! Will definitely stay here again!! Read moreGenuine Hotels.com guest review
As expected with reasonable rate for downtown area.Genuine Hotels.com guest review
"No check ins after 11pm"
This isn't listed in the site-but there are no check ins after 11pm. They also will not refund you in case you show up past this unlisted deadline. Hopefully this helps with your travel planning.Genuine Hotels.com guest review
The parking was free but fitting in to the very small spaces is a chore. The room was ok didnt like the water stains on the ceiling in several spots (it just looked bad). It served it's purpose one overnight stay.Genuine Hotels.com guest review
"Very nice, reasonably priced hotel."
One of the cleanest hotels I have been in. The staff were very friendly and responded to any needs immediately. Centrally located. Beds were comfortable and clean. Parking spaces are a little tight but free and easily accessible from rooms. The posts in the parking area are covered with carpet to prevent scratches on your car and mirrors are installed […] in spaces with limited view. They are very guest oriented and go to great lengths to make sure your stay is pleasant. We will stay again when we visit the city. Read moreGenuine Expedia guest review
"Great Value in San Francisco"
Do not expect a five star hotel when you book the Castle Inn; that said, we were quite pleased with everything about our 3 night stay. Though the Castle Inn is not a new property, the managers, Marshal and Arlene, do a great job with their staff in keeping the rooms in good condition. We did not have a car, so we used the excellent Muni buses to get […] everywhere. The hotel is conveniently located one block from Polk street where you can find cafes, restaurants, even a hardware store. Those who do have a car get free parking at the Castle Inn, a real savings. Why anyone wants to drive in the city, however, is beyond me. Read moreGenuine Hotels.com guest review
The biggest issue was it was very noisy. The people were very nice and helpful. We were taking our son to UCSF for surgery and the location was great.Genuine Hotels.com guest review
"great location and comfortable room"
Great location: not far from main points like Union Square. Comfortable place. Main desadvantage was the breakfast (poor and you must keep it out to your room, because there are no place to sit)Genuine Expedia guest review
"Castle Inn - San Francisco"
Worth every cent! Location was perfect for travel to any spot in the City you would want to visit. Plenty of restaurants and shops near by if one just wants to get out and walk for a bit. The Staff was friendly and helpful. They were well versed in where to go and things to do with plenty of maps and pamphlets of sights in around the City. Free, covered […] parking was a bonus! Operating Security cams were documenting everything making you feel safe... protected. Read moreGenuine Hotels.com guest review
"Excellent Hotel for the money......"
Very comfortable, clean hotel for a great rate! Free parking ands the staff is very helpful and informative about the area.Genuine Hotels.com guest review
"Good Value and Location"
For the price we were happy with our stay at the Castle Inn. The people at the front desk were very helpful and friendly. The free covered parking is a real value - some places charge $10, $20 or even $30 for parking so make sure you take that into account when comparing rates. The bathroom was partially updated and clean. The only really noticeable […] negatives were that they were using flat sheets that were a too short (didn't cover the bottom of the mattress) in place of a fitted bottom sheet, and there were some dust bunnies attached to the popcorn ceiling. Read moreGenuine Hotels.com guest review
"Great Stay! Wish we could have stayed longer!"
The staff were great! The beds super comfortable and it was within walking distance of most of all we wanted to do! The breakfast is not much to write home about, but there are lot of really nice resteraunts close by. All in all it was a very pleasant stay and would recommend it you are going to SF.Genuine Hotels.com guest review
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