"Very Satisfied Customer"
The stay was great, the rooms are beautiful. The location is perfect, restaurants and entertainment are all in walking distance.Genuine Hotels.com guest review
Overall was a great hotel, however, the airconditioner was the loudest I have ever endured in both our room and the neighboring rooms- this was at least experienced on the 2nd floorGenuine Hotels.com guest review
"check your cell carrier."
only problem was that you cannot get ATT cell service at this hotel.Genuine Hotels.com guest review
"Not family friendly"
Not a family friendly hotel. Pool is small. Better situated for the elderly, seeing its right next to a elderly care facility. Loud machine whining noises everyday from 8-3. Can't get any rest between those hours.Genuine Hotels.com guest review
Great location for a week's stay. Walk to shopping and restaurants. Lakeside bar and grill on premises, good food and drink at fair prices. Great value breakfast for $6.95. Friendly lounge in lobby area.Genuine Hotels.com guest review
"Great location, relaxing"
The hotel grounds are beautiful and peaceful around the heated pool and spa. The restaurant was pleasantly located on the water with outdoor seating, and the food was tasty. The location was perfect for walking to the Promenade which has many restaurants and a new Italian grocery store/bakery/deli/restaurant. My only complaint is that the bed wasn't […] that comfortable. Read moreGenuine Hotels.com guest review
Very nice hotel. Minus for the noisy air conditioning and the refrigerator.Genuine Hotels.com guest review
Rooms need renovation. They are "tired" and reek of commercial disinfectant. Great looking place on the outside, they lose it in the room condition and furnishings.Genuine Hotels.com guest review
All and all very good.Genuine Hotels.com guest review
"Really nice hotel! Great value!"
This is a really nice hotel. I stay there often when I have business in nearby Naples. The staff is friendly, the rooms are large and clean. The ones facing the back have a beautiful view of the lake and the pool. The Tempurepedic mattress in all the rooms is super comfortable and such a great feature. The breakfast is bit limited but it's fresh and […] free. You can sit outside by the lake and have your breakfast..lots of very good dining options in the area, some in walking distance and the hotel has a bar. I give this hotel 4 stars which is really the highest I'd rate a hotel in this price range. It's a very good value. Read moreGenuine Hotels.com guest review
Very well maintained and friendly, knowledgeable staff.Genuine Hotels.com guest review
"Bonita Bay area hotel"
Nice hotel we enjoyed our stayGenuine Hotels.com guest review
Loved my stay here. Our room had a balcony and the view was beautiful. The staff was very accommodating and helpful.Genuine Hotels.com guest review
"Great place to stay"
Perfect place to stay comfortable clean great location. You will need a car…The downtown location is better if you wish to walk. But across the street from the Bonita location are some great restaurantsGenuine Hotels.com guest review
Very nice, clean hotel. Beautiful building in a nice setting. Wonderful farmers market right next door. Staff was friendly and helpful.Genuine Expedia guest review
"good hotel overall"
Stayed here for one night in the end of October. Got this hotel as a secret deal on Expedia. The hotel was a good experience overall. Room was big, bed was comfy, bathroom was huge and clean. Staff was ok, can't say anything particularly good or bad about staff. The pool and the pool area was great to relax. Breakfast was pretty good too. Not a huge […] selection, but definitely better than some other hotels. Overall I would say it's a good deal if you can get it with a discounted rate. Read moreGenuine Expedia guest review
"Okay for a short stay"
Breakfast was included - older hotel, needs renovation.Genuine Hotels.com guest review
Very clean room, comfortable bed, wall unit was a little loud. Breakfreast was lacking, but it included in the room.Genuine Hotels.com guest review
"Nice place, very comfortable"
Really enjoyed the stay wished I had been there longerGenuine Expedia guest review
No one at the front desk when entering the hotel. After five minutes had to start yelling for help. Finally someone came out n said check-in is 4:00 pm. No hello or welcome. Nothing. I told them I had a long drive. Was attending a funeral and recently had a massive heat attack n needed the rest. Well let's see if the room is ready. There was only 8 […] cars in the lot. They said yes. And I checked in. A/C not working. Called down and maintenace was suppose to come up. One hour later. No one. Oh, i was too bysy. He proceeded he had no idea how to fix the unit. Had to repack and move. Rooms very outdated and the beds, still cannot tell what i was sleeping on. In the bathroom i saw the smallest piece of soap you could imagine.The size of a Quarter. Pls can you say Days Inn. Free breakfast the worse selection ever. And no where to sit. Hot mess. Never agian Read moreGenuine Hotels.com guest review
"Nice hotel and affordable"
Nice hotel near shopping. Very convenient to FGCU. Great pool and hot tutub area. Continental breakfast was not very good -- stale muffins...no protein...Genuine Expedia guest review
old, needs renovation, nice location. friendly staffGenuine Expedia guest review
"Beautiful hotel only needing minor improvements"
Beautiful lobby and clean rooms. The beds were heavenly and I had the best sleep the whole time we were there. I realized later that that they were Tempurpedics. Wow! So important to get a good nights rest when you are traveling! We had an issue with only sprinkles coming out of the shower head resulting in 35 minute showers. They quickly came and replaced […] the shower head, but the shower heads don't allow much water out at once and it does take extra time to shower because of it. We also had another room and that had an old style shower head which was perfect. The breakfast was only carbs, which was disappointing. If they had had some scrambled eggs and well cooked bacon it would be perfect. The staff was great and very helpful with the exception of one lady working at the front desk at night. She was not friendly at all, and scowled the whole time during our friends check-in. Read moreGenuine Hotels.com guest review
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
Hotel was nice. Our only complaint is a room close to elevators that you constantly hear go up & down all night long.Genuine Expedia guest review
We loved it! The bathroom a bit dirty in the corners, but nothing to start running out. We'll come back!Genuine Hotels.com guest review
Hotel could use a new matrassGenuine Hotels.com guest review
"Great place to stay"
Great location. Nice place.Genuine Hotels.com guest review
"Perfect all the way!"
Convenient location, very friendly staff, comfortable memory foam mattress, reasonable and comparable price compared to other 4 star hotels in the area. Will definitely stay again when in the area.Genuine Expedia guest review
"Outdated & Not as Expected. Rude Man at Check-In."
I arrived at the Hotel on Wednesday, September 24th, 2014 at 3:10PM. At check-in, they gave me the wrong room. When I told the man working at the front desk, he acted rude about it and started to argue with me. He was not professional at all, especially when he argues with a guest/customer. It wasn't my fault, but he sure acted like it was. He had a […] lot of nerve, and gave me a bad feeling. If I were Manager, I'd either send him back to "Customer Etiquette" training, or fire him. Moving on, the Elevators are pretty small, so if you have Claustrophobia, you better take the stairs. The room was very outdated and had a funky smell. The bed was terrible and it squeaked when I sat on it. The Maids didn't smile, and also couldn't speak English. Internet was very slow, so I couldn't get any work done. It didn't even have a microwave. Downstairs bar was also ridiculously expensive. For the price and the way it looks from the outside, I'd have to say I was very disappointed. Definitely overpriced and overrated. I was just thankful it was only for one night. In conclusion, I would not recommend this Hotel. I'd rather stay at the Hampton Inn or Holiday Inn up the road, as they are both nicer and cheaper. They also have much better customer service. I normally don't write reviews unless I'm treated rude and with disrespect, so give the man at the front desk a big hug for me! He definitely needs one. Read moreGenuine Hotels.com guest review
"A very pleasant stay!"
Overall very pleased with the hotel for the price. Clean, nice location.Genuine Hotels.com guest review
"Can't beat it"
Room is ample, more like a suite, good setting to do office work if need be, carpet looked clean but needed a bit of dusting. Awesome free parking, breakfast and WiFi. Nice and clean hotel, awesome terrace setting. Couldnt possibly beat quality/price/location. Would come back in a heartbeat.Genuine Hotels.com guest review
This was a wonderfully quaint hotel with large chairs to sink into in the lobby, a continental breakfast and a very friendly Lake House Bar and Grill. The rooms were large and clean, nothing special but everything you'd need. The beds were Temperpedic mattresses which was a nice comfort item. All the workers and staff that I came in touch with were […] extremely friendly and went out of their way to make you feel at home. Unfortunately it rained the entire trip (not their fault) so we weren't able to use the pool, but even without the sun the views over the lake where beautiful. I would definitely recommend and I will be back. Read moreGenuine Hotels.com guest review
Beds were comfortable and firm. Sheets were clean, room was overall clean. Surrounding area had very little regarding restaurants. Food at the hotel was not super impressive. Bathroom had little bugs that were harmless.Genuine Hotels.com guest review
Room was clean and the hotel has a nice pool and bar. Worse thing was the breakfast. You can't actually call it breakfast. There are not many things to do around this hotel.Genuine Hotels.com guest review
This was the first hotel on our trip in 2014 in Florida. We've done many before and this one was really really good! We can recommend it for sure. It's not really located close to something, but right in the middle if you want to see several things in the area. The welcome was really warm and smooth. The room was very good. Beds were nice and good and […] everything was really clean. Breakfast was a bit less, but okay and the pool area is really nice. Read moreGenuine Expedia guest review
"Trianon Bonita Bay"
Good experience. Staff was friendly . The room was clean and functionalGenuine Expedia guest review
"great small hotel very charming"
Charming hotel in a convenient location. Quite and clean. The hotel is small but the room are large and spacious. The small details in the bathroom such as soups and towels are first rate.Genuine Hotels.com guest review
It was a great mini vacation! The hotel was very nice and close to the beach, with a great location.Genuine Hotels.com guest review
Older hotel needs upgrading. The bathroom was big but had hair in the floor.Lost power due to an afternoon rain on Sunday no hot water monday morning.Genuine Expedia guest review
The breakfast had no variety during our 8 days at the hotel. There was never any meat as a menu option. The bed was squeaky and loud enough to interrupt our sleep! There was no micro wave oven which is generally standard for most quality hotels. There was no movie channel on the T.V. and no pay-per-view movie option on the T.V. The facility was beautiful […] with less than average accommodations for the guests. I typically have 2 business trips per year and 3 family trips per year with multiple days each trip out of state. This was a big disappointment for my 8 day stay in Florida. Read moreGenuine Hotels.com guest review
Beautiful hotel. I will definitely go backGenuine Hotels.com guest review
I picked the hotel because of the restaurant in the Hotel, but there was such a bad smell I could not.Genuine Expedia guest review
"nice hotel, but the rooms are a bit dated"
the hotel grounds where very nice and kept up, but our actual room was a little bit dated and the workout room was being re-tiled, so we were not able to use it.Genuine Hotels.com guest review
"Very Very Nice and Clean Hotel"
This hotel was very unique in it's design. Love everything about our stay.Genuine Hotels.com guest review
"Convenient Location for SW. Florida"
Only stayed 1 night but it was convenient for our sightseeing in Naples as well as Sanibel Island areas. Room was large and comfortable. Very clean. The bed had a tempurpedic type matress.Genuine Hotels.com guest review
"great and beautiful style"
Very confortable tanks Trianon bonita nice show at pool barGenuine Hotels.com guest review
"Nice hotel and location, friendly staff"
Room with a nice view, well kept and clean. Right off main highway but you would never notice as far as the noise and trafficGenuine Expedia guest review
"Overall nice hotel"
Clean, large rooms. Bathroom was nice, it even had a bathtub, a light under the sink cabinet so it could be used as a night light and a real balcony with chairs. Few issues though: the internet is very slow, to the point of having a hard time getting on certain websites or download a video. The hotel advertised a Temperpedic beds, but the mattress was […] not and the water flow in the shower was not the greatest. For the price I paid, it was worth it though. Read moreGenuine Expedia guest review
"Great stay and price for the accomendations"
Very clean and accommodating room...overall I enjoyed by stay with the hotel.Genuine Hotels.com guest review
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