"A hotel pretending to be an upscale hotel"
For 1/2 the price this would be a 5 star hotel. For the price paid at best 2-3 stars. Room OK, breakfast OK, everything just OK, but this hotel pretends to be a premium property, but acts like a comfort inn.Genuine Hotels.com guest review
"A step up"
Everything was good. Will book againGenuine Hotels.com guest review
Very nice place, but the restaurant on the property is limited.Genuine Hotels.com guest review
Make sure you do not get room 214 or 215; they are right above the laundry room, which starts humming 8 in the morningGenuine Hotels.com guest review
"Not 3.5 stars"
May be 3 star. No in room coffee,microwave or Refer. Breakfast was barely a Continental Breakfast no cheese or meat of any kind, over cooked hard boiled eggs. Located in a parking lot of a strip mall.Genuine Hotels.com guest review
Clean, convenient, no frills....we will stay there again.....6 comfortable nightsGenuine Hotels.com guest review
Didn't get to enjoy the hotel as much as I wanted due to our flight getting in 8 hours later than when it was supposed to. The time we did spend was very relaxing. The room accommodations were great.Genuine Hotels.com guest review
Very Nice Hotel. Friendly staff.Genuine Hotels.com guest review
The rooms were clean. The employees were friendly and helpful. The breakfast was great. The facility had everything we needed. Will be booking again in a couple of months.Genuine Hotels.com guest review
"wonderful customer service"
the location was perfect, close to everything yet quite at hotel. the staff was overly accommodating and eager to please. the rooms were spacious a little out dated but still very nice, and have a nice sized bathroom... we enjoyed our stay and would definitely recommend to anyone and would stay here again in the futureGenuine Hotels.com guest review
"Good price for what you get"
The rooms are comfortable but not lush. They give breakfast, but the room where it is served is small and there was no place for me to sit down when I went. It's a bare bones breakfast. The hotel does not have food. There is a cafe that is very close by, but the night I went it was so crowded that there were no tables available. There is another restaurant […] that is very close by, and it was very good , but expensive. The room was big and comfortable and I think that almost all of them have some kind of private area where you can sit outside. They sell some candy and snacks and water at the front desk. The tap water had a well water taste to it, so I bought water to drink. The hotel is located on a major road through the area, so it is easy to get around and see the surrounding area. Read moreGenuine Hotels.com guest review
quality customer service, they were eager to accommodate us. would recommend to anyone, and would definitely stay there againGenuine Hotels.com guest review
Loved the hotel. Wonderful atmosphere at a chain, no character property price point. Full service bar and restaurant, free continental breakfast. Highly recommend.Genuine Hotels.com guest review
Clean and safe place to rest.Genuine Hotels.com guest review
Other than 2nights of noise in the hall and fireworks at 2:00AM we enjoyed the stay.only downside is no microwave and breakfast lacking hot itemsGenuine Hotels.com guest review
Was a great place I would stay next time also. I have also shared it with my friendsGenuine Hotels.com guest review
Loved the location and the friendliness of the staff. I would certainly stay there again.Genuine Hotels.com guest review
The room was clean and the service was beyond what was expected. The location was great but it's kind of difficult to find the first time.Genuine Hotels.com guest review
Very nice classy hotel. Comfortable rooms and professional staff. Somewhat hard to find if you are not familiar with the area.Genuine Hotels.com guest review
Hotel was in middle of commercial area.Genuine Hotels.com guest review
"Opportunity to be GREAT!"
This is a wonderful facility that has the potential to be GREAT, but that needs to tighten up their standards of cleanliness to match the rest of the hotel's potential. When we arrived in our room, the top sheet was dirty and there were someone elses hairs in shower and on floor. This was disappointing, but once cleaned, we had a great time!Genuine Hotels.com guest review
loved it!Genuine Hotels.com guest review
A great place to stay. Friendly staff, clean and comfortable room, nice breakfast, hot tub, pool and outside bar/restaurant made our stay very enjoyable.Genuine Hotels.com guest review
It's very nice hotel and quiet hotel but never stay near the elevator you hear it all the time when it in useGenuine Hotels.com guest review
"A good value in a great location"
The Trianon provides tidy, basic lodging in a convenient, attractive location. The staff were cordial and attentive. An initial problem with hot water in our room was quickly resolved with a room-change. This hotel seems to have some visibility with international travelers, as we noticed numerous guests at breakfast speaking German, French and Spanish. […] The free breakfast provided each morning is a bit on the scanty side (eggs in hard-boiled form only, no meat, only a few pieces of elderly fruit), but the immediate area abounds with good and diverse eating establishments, including several within walking distance, so alternatives abound. There is a strange lack of electrical wall-outlets in the rooms, so you may want to bring along an extension-cord or two, if you have numerous items that require AC current. Read moreGenuine Hotels.com guest review
Excellent, very nice place.Genuine Hotels.com guest review
"Why doesn't the a/c work?"
My stay at this hotel was not a four-star experience. The room I had faced US41 and I heard traffic sounds all night for a 2-night stay. I understand that the nights were cool but it was either keeping the glass doors open because the room was stuffy and the a/c would not stay on or listening to traffic. It was a miserable stay and certainly could not […] be classified other than a two star hotel. I was disappointed. Read moreGenuine Hotels.com guest review
Came here for a romantic getaway from Ft. Myers for New Years Eve. Had a great stay. Only problems were no refrigerator in room and no restaurant in hotel. Was a tiki bar and restaurant outside on the lake with a good menu.Genuine Hotels.com guest review
King size mattress was very uncomfortable, too soft and lumpy, Did not have a good nights sleep.Genuine Hotels.com guest review
The high ratings are just not deserved for this place. I'm not sure where to begin. After a 12hr drive, all i wanted was a shower and a bed. Well that was a good thing because that was about all this place was. Front desk staff was pleasant and the common areas were fine for the cost and type of this MOTEL. Sadly it ended there. The room was dirty. […] I found at least a dozen long black hairs everywhere possible (I am bald). From the sink, to the shower, to the towels to MY PILLOW!! The decor was as though it had been accumulated from second hand shops. Mis-matched and ill fitting. My room would have been acceptable had it been a $25 a night youth hostel in Eastern Europe. I could not have been more disappointed.......until the next morning. Stale breakfast, bad coffee, rude check out staff - oh and did I mention no hot water? The crowning moment was when I went to put my suitcase in the car: i was greeted by a half sqaushed rat in the loading area AT THE FRONT DOOR. A nice way to wake up at 7AM!!!! Although not stated in any description the hotel is located in a parking lot of a mall. Pictures can deceive. The smell of Asian food kitchen exhaust permeated the property and my night. Delightful? NO. I would say give this place a pass. Read moreGenuine Hotels.com guest review
I would have given Room Comfort 5, as it was a comfortable size and well appointed and decorated, but it was let down by poor sound insulation and a second rate mattress. The staff were friendly and helpful. Breakfast was mediocre; the restaurant food was decent, if uninspired. The bar staff was very good but let down by a severely limited choice of […] beverages, across the board. The place has great potential and I would recommend it to anyone looking for peace and quiet. Real coffee is available about 3 minutes up the road. Read moreGenuine Hotels.com guest review
"Great stay at a great hotel!"
Fantastic hotel! Had a great time! Our room was very clean and the balcony was a nice touch. Would definitely stay here again!!Genuine Hotels.com guest review
"Mini Ritz Carlton"
I really liked my stay. I only wish they had better water pressure.Genuine Hotels.com guest review
"Naples Business Trip Dec 2013"
This is the second time i have stayed at this hotel and I love it! It's secluded and I just love the feel of the property. I am a little disappointed that I received a handicapped room which wasn't as lush as the room I had prior, but it was clean and it was acceptable.Genuine Hotels.com guest review
The hotel is fine. Strange, there is no wifi in the rooms.Genuine Hotels.com guest review
As promised room 207 missed a fridge.Genuine Hotels.com guest review
Response by Trianon Bonita Bay Thank you for your comments. I am sorry that you did not have a fridge in your room but not all rooms have refrigerators. You reservation was for a standard room with two double beds our standard rooms do not have refrigerators. If you would like a refrigerator you may call the front desk and if we have one available we will put one in your room.
As promised one room 207 doesn't have a fridge. Check in time is 4.00 PM is too late.Genuine Hotels.com guest review
Response by Trianon Bonita Bay Thank you for your comments on the check in time and your room. I am sorry that your room did not have a refrigerator. Room 207 is a standard room and does not have a refrigerator and your reservation was for a standard room. If you would like to check in early you can call the hotel directly and check to see if room is available for an early check in. If you would like a refrigerator in your room you can call hotel directly prior to check in and ask if one is available and we will put one in your room prior to arrival.
"A little touch of France in the middle of Florida."
Another nice stay! We love staying at Trianon. The grounds are so lovely and always enjoy a cocktail by the private lake. Our only concern was the temperature in our 4th floor room. We could never get it cool enough. Perhaps it is foam mattress that just isn't terribly comfortable. Other than that, from the time we checked in to our departure, we truly […] enjoyed our stay! If you get a chance, stop by the lobby bar and get ready to be entertained by the professional, fun bartender! We had intentions of just having a glass of wine before heading out for dinner. Needless to say, we had such a great time that we ordered dinner at the bar (best idea all weekend)! The food was fabulous! Trianon in Bonita is always our first choice! Read moreGenuine Hotels.com guest review
"close to work sight"
hotel was not as good as i expected - water pressure in bathroom was very poor- i am used to Hampton inn and will stick with them from now onGenuine Hotels.com guest review
"European feel to the hotel"
The hotel was beautiful. We were pleasantly surprised with the large room and bathroom. The Lakefront Restaurant and Bar were a delight. A nice continental breakfast was included. Would definitely stay at a Trianon location again.Genuine Hotels.com guest review
"Excellent location, excellent facility"
It was excellent. Very nice facility and grounds. Clean and Comfortable rooms. Service was very good. Beautiful.Genuine Hotels.com guest review
Very friendly staff and helpful as well.Genuine Expedia guest review
"Great hotel would go again"
We try to go once a year. Nice friends and places to go. Will be back next year hopefully.Genuine Expedia guest review
"Great deal for the quality of this hotel!"
You can't beat the rooms for the price of this hotel. They are very nice & the beds are very comfortable. They have a happy hour with $5 Angus burgers on Thursday nights that all the locals attend. The bar is on a small lake & the view is nice. I would, however, suggest they get a wine cooler for those of us that drink red wine since it is the temperature […] of the outside atmosphere- 88+ degrees! There is a small workout room with several machines & a TV that is almost always empty. The continental breakfast is included. Read moreGenuine Expedia guest review
I was here for three nights. Room was very nicely set up and quiet even tho a resturant as close outside my room. Enjoyed the separate shower. First time sleeping on a temperpedic bed and loved it. Maid service was perfect.Genuine Expedia guest review
Excellent value...quality hotel....Genuine Hotels.com guest review
The hotel was very nice, in a secluded area with a lake next door, shopping mall near by with high end stores and restaurants that are suppose to be opening in Oct 2013.Genuine Hotels.com guest review
Very nice and clean. I enjoyed staying with you.Genuine Hotels.com guest review
"Very nice centrally located hotel"
We enjoyed our stay very much. The only additional thing we would have liked would be a refrigerator in the roomGenuine Expedia guest review
"Nice clean facility"
While checking in the attendant seemed to have an attitude about us booking through Expedia. The facility was clean and in good condition. The mattress was comfortable but the foundation made noise when I moved. They supplied only one wash cloth per person. Also only one small soap in the bathroom. Overall not as good as I expected.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )