Hated the comforters. They are so heavy it is difficult to breathe. No other option in the room. The rest of the hotel is wonderful. The breakfast is very good.Genuine Hotels.com guest review
Perfect for a business trip for one! Great location right off I-70!Genuine Hotels.com guest review
"Don't stay here the Comfort Inn was much nicer"
I booked this hotel by accident with Expedia. We went to the room and it was so dirty and loud that there was no way my mother would stay here. The rooms were supposed to have been recently remodeled. I can't imaging them being worse then they are now. There was a hole in the wall, you could hear the TV from the room next store and people in the hallway […] taking on the phone. The chairs and couch were so dirty that it looked like someone had a party and the cleaning crew chose to not clean the stains. Read moreGenuine Expedia guest review
My stay was incredible. The accommodations were wonderful. Very clean and comfortable. The staff went above and beyond to make my stay enjoyable.Genuine Hotels.com guest review
Had a great time, great food, excellent service!Genuine Hotels.com guest review
"Nice hotel. Walking distance to many businesses."
We'll definitely stay again. Had a wonderful time! Very nice and clean!Genuine Expedia guest review
"Nice hotel for the money!!"
We were greeted by a warm receptionist, checked in to a clean room, and given a courtesy call about 20 minutes after our arrival. The breakfast the next morning was delicious and the other amenities were outstanding. Our new "go-to" hotel!!Genuine Hotels.com guest review
The hotel was fine but the transfer of noise was very noticeable. Being a weekend we had quite a bit of noise. The breakfast was good with nice choices. We'll be trying another hotel next time.Genuine Hotels.com guest review
"Convenient and comfortable stay"
Conveniently located right off of I-70 with an abundance of restaurants and gas stations nearby. I have stayed in Country Inn & Suites in other locations and they are always clean and well run as this one is.Genuine Hotels.com guest review
"Looking for better"
Key entry on south door broke, hot tub not working, went down for breakfast all of the food was "out" except for ceral. Only one staff person working and she was busy at the front desk. Walked out in the morning disappointed.Genuine Hotels.com guest review
Meets all the basic requirements of an overnight stay and is very convenient to the highway, with plenty of restaurants nearby.Genuine Hotels.com guest review
The hotel was a little less than we have usually experienced at Country Inns. The bathroom light fixture was crooked. The toilet paper holder was crooked. The grout in the floor tile was breaking loose. The tub didn't drain well. The night desk clerk was clearing away the smell of cigarette smoke with air freshener after she came to the desk. But, the […] bedroom was spacious, clean, and quiet, and breakfast was good. Read moreGenuine Expedia guest review
"Convenient location, Cleanliness, and amenities."
Very satisfied!!Genuine Hotels.com guest review
Someone from this hotel called me to tell me that a pipe burst in our room "Flooded". Friends of ours that were staying in the same hotel that night called to Confirm their reservations and asked about our room and why it was flooded. The lady on the other line had no idea what she was talking about. We got moved to a terrible hotel, I believe they […] lied to me because they didn't have our room. Very bad customer service. Read moreGenuine Expedia guest review
"Return visit- LOVE THIS PLACE"
Just like last time, the pool was empty, even over labor day, and we all enjoyed it. The breakfast is nice with some hot items like biscuits and gravy, eggs, oatmeal, waffles, etc., and cold items like cereal, muffins, and danishes. The staff is so nice and accommodating, and the rooms are comfy. We stayed in a double queen suite with our 5 kids and […] the pull out couch and second tv was wonderful! This was a return visit, and I can't wait until we return again. Read moreGenuine Hotels.com guest review
The hotel was in a great location close to many restaurants, shopping and the interstate! It was a clean, spacious, and comfy room! The pool area was very nice and also very clean!Genuine Hotels.com guest review
Stayed one night and found the room to be clean and comfortable. The staff was very courteous and the continental breakfast was good. Close to all restaurants.Genuine Expedia guest review
"easy acess on and off I70"
Good spot to stop when heading out west. Nice hotel and reasonable.Genuine Hotels.com guest review
Hotel was in a good location. A/C was not working in the hallways but it was repaired that evening. A/C in room was in the very back of the room and was not sufficient enough to cool the entire room. I had a large room but could only stand to be in part of it because it was so hot in there. Breakfast was good and the front counter personnel were fr […] iendly. Read moreGenuine Hotels.com guest review
Hotel is convenient just off Interstate. Room was clean, staff were pleasant, breakfast was good.Genuine Expedia guest review
Cozy!Genuine Hotels.com guest review
"Easy freeway access and pet friendly, decent value"
This was my second stay at this hotel this summer. I was less impressed than on my first visit. I had a room this time in which floor tiles were broken, carpet was badly stained. Cooling system kicked on and off and disrupted sleep (vs. one that allows the fan to blow all night for "white noise").My room was next to a loud stairwell door. Breakfast […] was poor. Read moreGenuine Hotels.com guest review
"Hard bed, breakfast off day."
Good. My bed was hard on my back. Breakfast not as good as usual: had to ask for milk. need to pay more attention to needs and get off the phone.Genuine Hotels.com guest review
Very nice motel. Enjoyed the stay. excellent breakfast.Genuine Hotels.com guest review
"Good stop when passing through"
Great hotel to stay at on our way to Colorado.Genuine Hotels.com guest review
"Pool made kids happy"
It was a one nite stand so the pool made the kids happy, beds slept well and all were pleased With the breakfast.Genuine Expedia guest review
This is the second time we stayed at this hotel. The staff if friendly and accommodating. The indoor pool is warm and the kids always have a good time. This trip the jacuzzi wasn't hot though. Breakfast has a decent selection. The rooms were nice enough, some peeling on the wall paper. The air condition worked great and the beds were decent.Genuine Hotels.com guest review
Not Bad I like It.Genuine Hotels.com guest review
"Second visit much less comfortable than first"
We stayed at this hotel on two occasions eight days apart. No issues during first visit; everything was as I had come to expect from this hotel chain. On the second visit, we were not greeted by the desk clerk, and were treated as if it was inconvenient for us to check in at all. The room floor had pet food remaining from the previous guest, and there […] were sunflower seeds in the bed. Read moreGenuine Expedia guest review
"The staff was friendly and the amenities plentiful"
We pulled in late from a long road trip. The staff was prompt, friendly and the room was clean. We were happy to find that the pool stayed open late as our kids needed to expend some energy from sitting in the car so long. The breakfast was fantastic. A great place to stay and very affordable for a family of 6.Genuine Expedia guest review
"I would not mind staying there again"
There were some stains on the carpet and the room was not quite as nice as pictured. Staff was polite, but minimally helpful. One thing that would have been nice is if there were more than one crib on the premises (it was already checked out when we got there and made for a less then restful night with our two-year-old) The breakfast was good.Genuine Expedia guest review
Needed a place to stay with our four children on our vacation. Country Inn & Suites was a perfect fit. Very friendly check in staff, even helped us find the restaurant that we wanted to eat supper at. Room and pool were a nice fit. Breakfast was delicious. Thank you all for a wonderful stay.Genuine Expedia guest review
Very nice people at front desk, as this was just a night stop before continuing it was very nice and comfortable.Genuine Hotels.com guest review
Great location for a one night stop over on a long journey west. Shower was terrific! Plenty of good eateries in area. Safe area.Genuine Hotels.com guest review
"Nice Area - Not great Hotel"
We were in a non-smoking room that smelled of smoke. We have two small children and there were earring backs and gummy bears scattered about the floor in our room, it didn't seem that it was very well cleaned. Only one crib in the entire hotel which was difficult.Genuine Hotels.com guest review
"Easy Access - Not Clean"
Friendly front desk staff, but comforter on bed looked dirty and had a nasal strip stuck to it. Asked front desk to have it replaced, didn't notice until 2nd dy that they had just turned it over. Also, didn't replace coffeeGenuine Hotels.com guest review
"Convenient location, excellent facilities/staff"
The title says it all, except that it was also good value.Genuine Hotels.com guest review
"Large room for the money"
Large room, beds were a little uncomfortable and our neighbors were a little loud, but it was fine for the money. The staff was very helpful and kept the breakfast bar open for us lateGenuine Hotels.com guest review
"Go have been better"
My room had rug burns and stain on it to begin with. The hotel was next to a Burger king which seem to be open late and was very noisy at night and the smell/ smoke from their grilled engulfed the entrance to the hotel and could keep window open for fresh air. The people were nice and courteous at-least.Genuine Hotels.com guest review
"Overnight Stay in Topeka"
We got to Topeka around 6:30 pm and found that everything was very nice in our room. Love the cookies at the front desk! Our room was clean, and the only complaint is that the mattresses were not terribly comfortable. The staff was very helpful and friendly. Love the hot breakfast in the morning, especially the waffles and french toast. There was a […] great variety of things to choose from. Read moreGenuine Expedia guest review
The pool was cloudy and the chlorine was strong. They ran out of roll a way beds and blankets so one of my kids had to sleep on the floor. Overall not a bad stay.Genuine Expedia guest review
"room smelled terrible"
Room wasn't terribly clean and there was a bad smell about it.Genuine Hotels.com guest review
We enjoyed our stay. The pool was oh so warm and the bed was very comfortable.Genuine Hotels.com guest review
"Better choices around the area"
Found the hotel to be in below average repair and comfort.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson Topeka West We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact Corporate Customer Care.
"Convinient location for travellers"
Especially liked the quality of the breakfast. Enjoyed the friendliness of the staffGenuine Expedia guest review
Overall the stay was good. Initially, the non-smoking room we were assigned smelled like smoke. The clerk did more us to another room which was better.Genuine Hotels.com guest review
Wonderful hotel accommodations! Absolutely loved the free laundry services and the Cupboard! Wonderful hotel perks!Genuine Hotels.com guest review
"So relaxing... Will be back!!!"
My husband and I stayed here for a mini-vacation or "babymoon" before our baby is born in July. The rooms were comfy, the shower had nice pressure. The pool was nice and warm, my husband enjoyed the hot tub (I stayed out-pregnant). Breakfast in the morning was enjoyable. The hostess made me a waffle with cranberries in it that was wonderful, and they […] served sausage and eggs too. The next day we had biscuits and gravy. We enjoyed our stay, LOVED THE POOL which was empty every time we used it, and definitely intend to return. Read moreGenuine Hotels.com guest review
"A nice place to stay"
the staff was very helpful. the property is clean and well maintained. Breakfast was OK. they had a hard time keeping the breakfast bar stocked but overall the food was good. I'd stay here again.:Genuine Expedia guest review
I paid for our rooms in march prior to our going for the weekend. Everything was discussed with the lady at the desk when we got there. One night for my son and his wife and two nights for my husband and the other two kids. When we got back from our outing on sunday she said that she charged my credit card for another night when they had already checked […] out and she knew they weren't staying. I was depending on that money to take my family out to dinner that night and it maxed out my card and we had to go to the grocery store and get lunchmeat and bread to have something to eat. She said it was a mix up on the rooms when we had already discussed the arrangements the prior day and she even took my card back and reactivated my room cards for two nights instead of one. It was very disappointed and she just stood there and smiled and said oops I'm sorry for the misunderstanding. She should never had even charged my card without asking me first. Very Very unhappy. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )