Typical small town casino hotelGenuine Hotels.com guest review
Great place...only drawback is that the pool is for the Marriot and the Cadillac Jack room key doesn't open the door. Would stay there again.Genuine Hotels.com guest review
Loved our stay here. Very happy. Will book next year!!Genuine Hotels.com guest review
It would have been nice had they explained you get the Cadillac Jack cash every day of your stay. When you go on line, they show you a picture of there suite, no pictures of the regular rooms. Also, my main pet peeve - hair in the bathtub. Bathrooms could have been cleaned better. Very friendly staff though and fun atmosphere.Genuine Hotels.com guest review
Was 100 percent happy until I realized that you charge me for dirtying two towels . One used to clean up spilled coffee the second had makeup on it. You should make it clear that stain will cost. Guess I should have left coffee spilled )-; not happy about that. You put a hold charge on my bank acct.Genuine Hotels.com guest review
"Very nice and well maintained hotel"
I was pleasantly surprised on how clean and nice the hotel was. The hotel staff was very nice and helpful. My family and will definitely stay at Cadillac Jacks that next time we come thru Deadwood.Genuine Hotels.com guest review
"Nice place, didn't expect so much casino focus"
Nicely appointed room, with high quality furniture; spacious and clean. Appreciated the discount at the on-site restaurant, which had some of the best food on our trip to SD (very friendly service at the restaurant); also liked the BOGO at the on-site Starbucks (both were added benefits of our booking). Not the friendliest or most helpful front desk […] staff. The lobby was like one big casino, which was a little overwhelming. Read moreGenuine Hotels.com guest review
Nice hotel . Casino. needs more parkingGenuine Hotels.com guest review
"Great room and great people"
We had a super room. It was clean and the people very helpful.Genuine Hotels.com guest review
"On the edge of town."
Nice hotel, ok gambling. But a little jaunt from Main Street.Genuine Hotels.com guest review
"Excellent resort/hotel with all the services"
Hotel and rooms were very clean, but I thought the bathroom was tiny for such a nice hotel. Location is away from the action on Main St, but its a very walkable distance. Only down side is I can never win at this casino.Genuine Hotels.com guest review
loved this room! was the best one for the entire trip. Staff was really helpful, room was very big, on site laudry was very busy but was still able to get everything done :). Was a little noisey at night since the room looked out over the highway. But you are near Sturgis.Genuine Hotels.com guest review
Booked a double queen room and when we showed up to check in we were upgraded to the Bonnie and Clyde suite and it was sure a nice surprise..Genuine Hotels.com guest review
"Easy to get to"
Room was very comfortable and bed was A+ for both of us kept clean daily and on one occasion accidently left some money out on desk and it was still there after room was cleaned. A++Genuine Hotels.com guest review
"Great location. Just an Okay Hotel"
Guess we we disappointed because other casino hotel rooms were much more lavish. Our room was clean, bed comfortable and within walking distance to town. They had a buffet, but it was closed by the time we arrived. We did have a sandwich at the deli inside the casino, which wasn't bad.Genuine Hotels.com guest review
We had a great time and it was very nice. Went to the restaurant and it was good too!Genuine Hotels.com guest review
Clean and wonderful service, great location in the Black Hills.Genuine Hotels.com guest review
"Premium Prices = lousy service"
My mother in law as well as my wife were locked out of our room due to an inattentive staff failing to load the card keys correctly. Once they were able to get in the room it was as we had left it eight hours prior - it was 3:00 in the afternoon and our room had not been touched by housekeeping. Save your and stay elsewhere!Genuine Hotels.com guest review
"Nice room. Terrible service."
Room was very nice. However customer service was terrible. There was no hotel directory listing its services. I called the front desk and they stated they don't have one. They deactivated our cards on the second day. When they reactivated them, Anthony the desk clerk told me I had them to close to my cell phone. They have a smokers lounge in the front […] of the building. Great for smokers, but the loud drunk ones are very annoying at 2 in the a.m. The cashier at the casino miscounted our chips. When I mentioned all this when I was checking out the girl at the front desk stated "It's too bad you didn't enjoy your stay". I stayed at the Mountain Grand before. I recommend staying there rather than Cadillac Jacks Read moreGenuine Hotels.com guest review
The hotel was clean and well kept and the room was very quiet. Wasn't prepared for the extra daily resort fee they charge.Genuine Hotels.com guest review
Great pool area. Very nice restaurant and menu. Rooms and casino clean.Genuine Hotels.com guest review
This was by far the most fun we have had in 2 days. Stopped for only one night but people were so friendly and welcoming that we extended one more night before heading home to WI. Great place!Genuine Hotels.com guest review
The rooms were very nice. I am not a gambler and did not like having to go through that area when entering and exiting the hotel.Genuine Hotels.com guest review
It was awesome close to every thing and room was very clean along with casino very nice. Staff was very helpful and curious. Will stay againGenuine Hotels.com guest review
"Great price & room"
We enjoyed our stay at Cadillac Jack's. The room was spacious and very clean.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Clean and comfortable, walk into town"
A short walk into historic Deadwood. This hotel is perfectly fine -- clean and comfortable. Breakfast is not included but you have a discount at the on-site restaurant and they have Starbucks. You also get some "starter money" for the slots if you are into that. The rooms on the back side face a wall but are quiet.Genuine Hotels.com guest review
The room was huge and very nice. I would recommend this place for sure!Genuine Hotels.com guest review
"Roll the Dice ay Caddy Jack's!"
It was what I expected--actually we got a great rate for the night--and played the slots --won $250 so we were happy!Genuine Hotels.com guest review
Great hotel and location. Would recommend it highly to anyone Only about 40 miles to Mt RushmoreGenuine Hotels.com guest review
unbelievable room. unbelievable priceGenuine Hotels.com guest review
"Black Hills Casino Nights"
The stay at the Casino Hotel was very nice. Easy check in and out, all staff were very pleasant and very helpful. The room décor was modern and looked well kept and no outside noise. The location great with Trolley service. Would re-book this hotel again.Genuine Hotels.com guest review
Great room for the price! We will stay here again, restaurant was good, casino was friendly and the bar was prompt.Genuine Hotels.com guest review
It was a very pleasant stay. Friendly staff, comfortable beds and rooms. Convenient.Genuine Hotels.com guest review
"Nice hotel and worth the price"
Nice hotel close to Mount Rushmore, Crazy Horse and Sturgis. Free valet parking was a great amenity due to limited parking.Genuine Expedia guest review
"Worth the stay"
Enjoyed it so much I extended my stay 1 day. Staff was very helpful. Only a few gaming tables in the casino, but lots of slot machines. Nice central location, on the trolley line into town, centrally located for visits to Mt. Rushmore, Crazy Horse, and the badlands.Genuine Hotels.com guest review
Loved it! Very nice hotel and really convenient. The price was great and the location fit us perfectly.Genuine Expedia guest review
"We went there for our 3 year Anniversary"
We went for our 3 year Anniversary and a Vacation and we had a great time.The room was great and we could see the hills with the new snow on them. It was beautiful. The staff was great and very helpful. We will be coming back soon.Genuine Expedia guest review
Staff was great, room was big, bed was confortable, Parking was hard to find at night - yet, it was a great stay. We would stay again.Genuine Hotels.com guest review
We had a very pleasant stay and the staff were friendly and helpful.Genuine Expedia guest review
really enjoyed the stay. staff extremely helpful. beautiful swimming pool with wonderful sceneryGenuine Expedia guest review
"Great location, friendly staff and the best room."
We travelled to South Dakota for nature purposes. But since Deadwood is not far we decided to visit this legendary town. Glad it iwas off tourist season so it was not crowded at all. We got this hotel at the last minute. All I can say is it is considered one if the best hotels we have every stayed. ( we usually stay at Comfort Inn, Holidays Inn, Hampton […] Inn , all the way to Marriott or Sheraton). They have specious room, super clean, friendly staff, and right at the entrance of Deadwood. We had tried to get a dinner at the Gem Saloon for we liked the series Deadwood. We didnt get a good service there at all. Two waitresses were kidding around instead of waiting tables. After 10 minutes of waiting in our booth. No serrvive!!!..oh, it was Thursday evening in Mid of April, the restsurant was NOT busy. So we left disappointed, we came back to the Cadilac Jack.. We tried their restaurant. Omg... My husband ribye, my prime rib and our daughter's pasta were the best of the best. We should have come here first. Duh!,, We dont gamble, so to walk by slot mancines on the first floor to elevator was not a problem. Kinda entertaining to see people on these manchines looking very serious! I give a Perfect 10 to teh experience at this hotel. Will stay here again in the future!! Read moreGenuine Hotels.com guest review
"Great except the bar."
Everything about my trip and my stay were great except for 2 things; I didn't win any money but that's my fault, and the staff at the bar which is the hotels fault. I like to play and sit at the bar but the staff at cadillac Jacks bar spent more time visiting and playing around with each other than they did taking care of business, average wait time […] from the time I sat down till they acknowledge me was 8-10 minutes, sounds not to be bad but I was the only one at the bar. But as I said earlier the rest of the stay, the facilities, and the staff were great. Had it not been for the bar staff it would have been 5's. Read moreGenuine Expedia guest review
"Fabulous room at the same cost of a Motel 6 room!"
The bartenders and waitresses were equally laid back and fun to talk with. The prime rib "Sammich" was THE BEST sandwich I've had in a very long time !Genuine Expedia guest review
5 star no complaints.Genuine Hotels.com guest review
Our Stay was great. The staff is very friendly and helpful. Our room was very spacious and it was very nice to have a fridge and microwave in our room. The hotel is a short distance from downtown but is just a 10 minute walk. There is a trolley that picks up at the hotel and has multiple drop off locations. We stayed in an off peak time so it only picked […] up hourly. We would definitely stay at Cadillac Jack's again. Read moreGenuine Hotels.com guest review
Everyone at the Casino resort were amazing! Everyone was super friendly and accommodating, the room was great, the service was awesome, and the casino itself is one of the most comfortable I have ever been too. We came to see the sights of Deadwood, but ended up being snowed in. The casino had a "blizzard party" and made the otherwise bummer trip totally […] awesome! Next time we come to Deadwood, we are definitely coming back here. Thanks for a great experience! Read moreGenuine Hotels.com guest review
"One of the best in Deadwood!"
Front desk personnel made us feel very welcome. Received $5 slot play, free drinks, BOGO Sunday brunch some of the perks each guest receives. The room was really clean and comfortable, larger than most standard rooms. Some hallway noise and we could hear our room neighbors (thin walls). Parking was a bit of an issue--free valet service, but you've got […] to hope a 15-minute parking slot is available while you run in and ask for valet service. Otherwise, keep driving around parking lot until someone leaves. Free soft drinks/coffee avail on main floor. I will definitely stay at Cadillac Jack's hotel again! Probably one of the better casinos in Dwd also! The biggest issue was that we booked the room thru Expedia.com and staff couldn't change the room at all (we wanted smoking vs non). Won't book thru Expedia.com next time. Read moreGenuine Expedia guest review
Hotel was very clean. Although, next time I will request. Room away from the elevator. We were right next door and you could hear the high pitched noise as it made its way up and down.Genuine Expedia guest review
"Close to ski resorts and lots of activities"
The stay was very nice and the staff were very friendly and helpful. The pool is a very nice addition to the hotel.Genuine Hotels.com guest review
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