Mistakingly booked a smoking room. the staff went out of there way to fix the situation.Genuine Hotels.com guest review
The room was great and comfortable and large with a pull out couch. The casino wasn't very large and we were disappointed that they only had a handful of poker machines but after going to some of the other casinos there, they all only had a handful of poker machines. (That is what both my husband and I like to play!)Genuine Hotels.com guest review
my only dissapointment - small casinoGenuine Hotels.com guest review
"Nice hotel with a reasonable price!"
Overall the hotel stay was nice. We did have an incident on the first night where I was stuck in the elevator for about 10-15mins. Paged the front desk and they sent someone as soon as they could, however it took a while to get the issue resolved. The hotel rooms are very nice and the TV's have enough channels to enjoy some shows in the evening and […] when weather conditions are lousy. We didn't bring any pets, but its nice to know that the hotel does allow dogs and have an area to bring them outside through the building. I would still recommend this hotel even with the couple of issues we experienced. Read moreGenuine Expedia guest review
Clean, quiet, high value for the money.Genuine Hotels.com guest review
"Nice friendly hotel"
Very clean & nice hotel. Staff was very accommodating. We were traveling with a group with three rooms & they put us on the same floor which was nice. Check in have us a coupon good for the on site restaurant. We ate supper & breakfast the next morning there. We had good food both times & was very satisfied. Overall good experience.Genuine Expedia guest review
"Visit was great!"
The staff was friendly, and helpful. The restaurant was very good. Wait staff was always available while on the casino floor.Genuine Expedia guest review
The hotel was very nice, but wish it would of been closer to downtown. Vary friendly staff in the whole hotel...Would stay here again for sure.Genuine Hotels.com guest review
The resturant has a breakfast buffet no other menue options. The buffet was out of bacon, no french toast and to top it off i had to chase someone down to get a cup of coffee. When leaving the resturant I explain to cashier the problems and she goes oh really, and charged me anyway. When to front desk and explain the problem and she goes well what do […] you want me to do about it.. Read moreGenuine Hotels.com guest review
perfect stayGenuine Hotels.com guest review
"First trip to Deadwood, SD"
We stayed two nights and it was perfect! From the moment we walked through the door we were treated to excellent service. The Brown Rock Sports Caf�, located on the casino level is fabulous. We had several meals there and everything was elegant and delish.Genuine Expedia guest review
"Great for the money"
We liked this hotel for the price. It was a good location and had a nice sports themed restaurant to eat at. Free drinks when gambling. We were there at the end of April, which was a bit early for the area as some things were not yet open for the season.Genuine Hotels.com guest review
Service and staff was superb... Room was great... Slepted like a baby...Genuine Hotels.com guest review
food was very good at restaurant. room was very comfortable,,,beds were great.Genuine Expedia guest review
"Better than expected"
Restaurant was okay but another eatery would be nice. Also an expanded lounge would be nice.Genuine Expedia guest review
"Great stay in Deadwood"
Nice well equipped rooms. Staff in casino and at front desk very helpful and efficient. We had unexpected snow -- so staying close in town would have been better than driving, but we navigated the snow well. Food/breakfast was good too. Best rate we found and there's free valet parking too. Also received two for one breakfast buffet.Genuine Expedia guest review
"Good for couples on the get-away."
Upkeep a 3 only because it was all under construction so checking in was a little tight. Good service by the staff and super tasty food in the sports bar.Genuine Expedia guest review
"Happy with stay!"
We really liked this hotel. The staff was very friendly and quick to respond to any questions or requests we had. Free Valet parking was great, and loved the complimentary drinks when gambling. The location was okay, but every so often a trolly would come around and take you to hotspots in Deadwood.Genuine Hotels.com guest review
"Overall a Good Place to Stay"
The hotel room was very comfortable and clean. I particularly liked that it had a fridge, microwave and fridge in the room. I felt the breakfast in their resturant was over expensive, even with the buy one get free voucher and they did not have enough staff running the resturant. They were very busy ih the resturant and the buffet items weren't getting […] refilled quick enough and nobody offered us coffee until we were finished eating. I don't feel this was the fault of the staff on duty, just that needed to have more staff working. Read moreGenuine Hotels.com guest review
"Very Friendly Service"
The service was awesome - from the valet parking to check-out, everyone we interacted with was amazing! The room was very clean and comfortable.Genuine Hotels.com guest review
Huge room, wonderful beds, good food, enormous meals and great staff. Complimentary beverages available all day with excellent coffee. Walk into town. We couldn't fault it.Genuine Hotels.com guest review
"Best Bed I Ever Slept In!"
We were only there for 2 nights but the room was excellent! Very clean and the beds were absolutely wonderful. Fridge, microwave and safe in the room. I'm not a big gambling person so I can't speak to the that part of the hotel, but the front desk staff was very helpful and nice. We had a great stay in Deadwood!Genuine Hotels.com guest review
"Nice hotel and gaming floor,"
This hotel is clean and has a nice variety of casino games, the food quality at the sports grill was tasty but everything was served cold. Because of this being the second incident of poor quality food at this establishment I will most likely visit this eatery again.Genuine Hotels.com guest review
"Great Stay in Deadwood"
The worst thing about this place is the parking - but they are expanding and it seemed like there was a lot of construction vehicles that were parked in spots that should be reserved for quests. Other than that - it was a great place to stay. The hotel is clean and well-kept. The staff was friendly and accomodating. And they allow pets for a minimal […] fee! The beds are SUPER comfortable, the room had a nice TV with lots of channels, and the buy one, get one breakfast buffet was awesome, too. I would definitely stay here again! Read moreGenuine Hotels.com guest review
Loved this hotel. Can't wait to come back.Genuine Hotels.com guest review
Overall a nice place. We had a two queen room which was signifigantly larger than your average hotel. Nice beds clean hotel..Genuine Hotels.com guest review
"would visit again"
We enjoyed our recent stay.We are not big gamblers,so the casino was not top priority.We did try our luck @ the penny slots,the staff were helpful with instruction .It was so nice to have a nice fitness room with state of the art equipment .Our room was very clean & the beds were very comfortable,nice to have a microwave & mini fridge in our room.Genuine Expedia guest review
Didn't knwo they got rid of the pool and hot tub so was a lil bummed when we got there - but what they did with the space was a great improvement.Genuine Expedia guest review
"Better in groups"
They offer deals to those staying, but they are packaged deals such as buy an entree get an entree free. But when staying by yourself, the food and drinks were overpriced and could not really take advantage of the coupons they offered. Room was comfortable and spacious, but noisey both day and night. Casino was fun with a variety of games to play.Genuine Expedia guest review
"what a great stay."
All of the staff was wonderful. Would never stay at a different place out in dead wood.Genuine Hotels.com guest review
Very friendly check-in. Housekeeper (Christine) was friendly and did a great job. Rooms had been upgraded since our last visit. Totally quiet and relaxing. Biggest towels I've seen in a hotel.Genuine Expedia guest review
good hotel for the price, rooms were nice and clean would stay againGenuine Expedia guest review
"A Great Time"
We thourghly enjoyed our stay! The food was great and this made the Black Hill stay even better.Genuine Hotels.com guest review
Nice hotel for the price. But every time I stay there the room is dirty. Mostly the bathroom.Genuine Hotels.com guest review
"Don't stay anywhere else in Deadwood"
I can't say enough for this hotel. I have never met such a friendly, helpful staff. The manager works side by side with his people and they see to their guests needs. Superb.Genuine Hotels.com guest review
"Great Hotel for the price"
I really enjoy staying at this hotel! I LOVE the fact that the casino was smoke free!Genuine Hotels.com guest review
"Great hotel all a around,"
We like the room it was close to the elver tors. had a good time I could go down stairs and play. The wife could take her time getting ready to go out.Genuine Expedia guest review
"One of the best places in Deadwood"
One of the top two locations in Deadwood. Great food! Superb room!Genuine Hotels.com guest review
"A good place to stay"
Fun experience. Needs more dining options with more reasonable prices.Genuine Expedia guest review
Great place for me. It was convenient to everything I needed. The only complaint I had was that the elevator smelled of burning oil like maybe the motor was burning out. I mentioned it to the front desk so I hope they did something about it. The burning smell filled the 3rd floor lobby so it really smelled bad up there.Genuine Hotels.com guest review
Check in and valet service was fast and easy. Rooms were large and clean, beds were comfortable. Bathrooms are outdated. Casino was fun, great blackjack dealers, excellent food. Complimentary drinks were small, but service was friendly. Skip Starbucks, just a substation with sub par drinks. Sunday breakfast was very good, especially the made to order […] omelets. Read moreGenuine Hotels.com guest review
"1st night of our roadtrip"
We were on a cross country road trip and Cadillac Jack in Deadwood, SD was our first stop. The hotel room was clean, comfortable and modern. The shower head was a little week.Genuine Hotels.com guest review
"Best Bed Ever!"
We will definitely stay here again and again. The bed was the most comfortable of anywhere we stayed on this trip. The service was the best...I called about a stopped up sink and the repairman was knocking on our door within 10 minutes. The room was very clean and spacious. The staff was friendly and attentive.Genuine Hotels.com guest review
Was made to believe it was a newer hotel/casino, was not. Mold in the bathroom, bed was not comfortable. Needs updated. Poor parking, not convenient to downtown. Food choices limited, sports bar only.Genuine Hotels.com guest review
"Just what we were looking for"
The staff at Cadilac Jack's was wonderful! Can't say enough good things about them. Everyone went out of their way to accomadate us.Genuine Hotels.com guest review
"It was fine."
no issues, does have free valet parking, since the lot is so small. It works just fine for a short stay in Deadwood or access to the Black Hills.Genuine Hotels.com guest review
Good two-fer breakfast buffet. The main concern was the parking, but can live with it.Genuine Hotels.com guest review
"A great birthday surprise."
This is our second visit to Cadillac Jacks...Totally love the staff from valet to front desk, restaurant server's, room maids, hostess's and host's. all so wonderful.Genuine Expedia guest review
"Close to things to do"
Stay was comfortable. Staff was friendly and helpful. Would definitely stay again.Genuine Hotels.com guest review
"Hotel separate from Casino"
very surprised at the separation of the hotel from the casino. NOise, smells, and hectic casino was not evident and we stayed a other hotel/casinos. Black Jack hotel...once you got in the elevator you where no longer in a casino and the halls, rooms, and personel cleaning the rooms were just like any other quality hotel. enjoyed our stay and the am […] enities. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )