The Nottingham Gateway Hotel - Nottingham

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Genuine Hotels.com guest review

OMG DO NOT STAY HERE! I thought I was going to die from the smell in the hallways! We had two doors to get through to finally get to our room...by that time, we were holding our breath as not to inhale the disgusting smell that prevailed in the hallway! OMG - I have never smelled anything that foul. A smell of stale cigarettes, drenched in water left […] to fester on the carpet...Funny, we asked for a non-smoking room - but to get to it....omg. And in the middle of the night, I woke up to that stink coming in through the bottom of the door frame...Please, I beg you, stay away. Read more

Genuine Expedia guest review

Hotel was over booked on our arrival, so the we were only allowed one of the two rooms we were booked into. The hotel was helpful but four grown men, three beds in a two man room wasnt ideal.

Genuine Hotels.com guest review

The hotel is situated in a private area with its own gardens and ponds. The hotel is clean and tidy with private parking and easy links to the center of Nottingham via the Tram service. The room was tired looking and in need of the refurbishment that that they are going through. Currently the hotel is under a refurbishment process which will great for […] future guests. Overall the stay was comfortable, quiet, and the staff were very welcoming. Read more

Genuine Hotels.com guest review

On arriving were told we had been upgraded at no extra charge which was a real bonus and a lovely room. Keep going if they do that to us occasionally. Really lovely surprise treat.

Genuine Hotels.com guest review

A lovely place to stay in pleasant surroudings - easy to find.

Genuine Hotels.com guest review

Dodgy WIFI, comes and goes. Very unreliable.

Genuine Hotels.com guest review

easy to fine and quiet

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The only reason we booked this hotel was because it was convenient for a sports event and it was reasonably priced. The reviews were very poor. So it was a complete surprise to open our room door and find a very comfortable well refurbished room. Smart Bronze/Black curtains and matching bed decoration. The bed line and towels all appeared to be new. […] The bathroom had been given an overhaul and whilst the plugs were both old and painted everything else was very acceptable. The breakfast was again a surprise, we booked the night before and got the special rate of £7 50 and it was well worth that. The service was excellent and food above average for this type of hotel. We were there from Monday to Thursday. There were no large groups so we had very little noise.We would like to have said we would stay again and we would have. Excepting on 2nd and 3rd nights we entered the room and were compldtely overwhelmed by cigarette smoke, so bad it was as if the person was in the room smoking. If you are a smoker this hotel is great, but not for us unfortunately. Low marks because of the smoke Read more

Genuine Hotels.com guest review

Good value for money

Genuine Hotels.com guest review

Very comfortable room. Nice breakfast with plenty of choice.

Genuine Hotels.com guest review

i have stayed here many times so know what to expect and never disapointed

Genuine Hotels.com guest review

First night (of 2) fine. Breakfast very good indeed. Room spacious & comfortable, not shabby like the reviews I'd read. Second night (Fri) loud parties in adjacent rooms: first call to reception elicited no action: second call I asked them to move me; Room was quiet (as in, no parties going on in adjacent rooms) but heating sounded like a washing machine […] on spin cycle even after I'd powered it down. Was a slightly shabby room. A terrible night's sleep. It's really close to the Net, Nottingham's fabulous tram service. Read more

Genuine Hotels.com guest review

Overall it was good.the main issues for me were the TV in room dated as a 14in old style.Surely the hotel should upgrade as these are very cheap now.the main tv project for in the bar was not good as it was poor focusing and too small.

Genuine Hotels.com guest review

Good layout of reception, and bar area although not a very warm bar , rooms are comfortable but dated and at present the hotel is upgrading its rooms

Genuine Hotels.com guest review

very good stay room service expensive though n not really worth the money you pay for it

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Booked for two adults and a child, good to see a hotel that provides a proper bed and not a pull out. Why most hotels think a child should sleep on cheap quality pullouts is beyond me as they need the same comfortable mattress as any person. Well done Gateway for not discriminating against children, Staff service was good and prompt, breakfast was reasonable. […] The room and bathroom was a bit tired, white paint work was yellowing and peeling off in places but despite that it was very clean and that's more important for us. Read more

Genuine Hotels.com guest review

Overall the hotel is great. the bathrooms are in need of updating, but generlly v clean and friendly service.

Genuine Hotels.com guest review

very good value, excellence rooms for the price. very comfortable stay.

Genuine Hotels.com guest review

Nice rooms. Nice meal.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room ,good size ..... Pillows, terribe, hard and guaranteed headache next day,

Genuine Hotels.com guest review

The stay was O.K but, .generally the Hotel needs a little updating.Room comfortable and clean. Service was good and very friendly staff.

Genuine Hotels.com guest review

We arrived late Sunday and walked a long way through questionable surroundings from bulwell station. I had booked and paid for the room nearly a month in advance so you can imagine my surprise when I go to the counter and the guy tells me they have been trying to contact me all day and he has bad news for me. They are all booked up. Now how can that […] be possible since I've booked and paid already?? Lucky for him he came back and said they had a cancellation so all was well. They have us the key and up we went. The hallways have these heavy fire doors that are very hard to get through with luggage and there were 3 sets on the way to the room. Once in the room, first impression is OK but you soon figure out its all very dated. The bathroom had great water pressure and was clean. That's all the good I can say. Rust and mismatched tiles/floor just old. Day 2 we came back after a long day of walking about went all the way to the room to find the key didn't work. Had to go all the way back down to the desk to have them fix it. The immediate surroundings were ok. There was a tesco express and Iceland down the street, and bus stopped right outside. Be aware - busses in Nottingham are expensive and there are no day passes really. Anyway - wont to back to Nottimgham and if I did I don't think I'd stay at this hotel again. Read more

Genuine Hotels.com guest review

Comfortable hotel with good facilities. Breakfast more than adequate and all the staff we encountered were very friendly. Easy to get to from M1. One mattress was dodgy but OK for one night and reported to reception on checkout. Good value and would return.

Genuine Hotels.com guest review

Amazing value for money. The hotel is looking a little tired but the room had far more than any budget hotel - and the breakfast was excellent.

Genuine Hotels.com guest review

I thought the hotel was tired and in need of a makeover. Bedroom floors on 2nd floor squeaked whenever anyone moved. Breakfast was ok but as with most Buffett style suffers with dried food. As with most hotels food is expensive for what you get and the price of beer is just ridiculous even if you do get vouchers for money off. Getting out onto main […] roads isn't much fun especially in rush hour but there is plenty of parking. Read more

Genuine Hotels.com guest review

The hotel was ideally located for work, staff were friendly and the hotel was clean and comfortable.

Genuine Hotels.com guest review

Hotel very pleasant., large bedroom but bathroom could do with an update.... On returning to our room at around 22.00hrs on the 2nd night of our stay we were greeted by what can only be discribed as a party in the next room, this soon went quiet only to be woken at 03.00am by a woman swearing and stamping her feet and shouting returning to the room […] next door with no consideration for other guests! .... a great pity. possibly not good for families as there were lots of hen/stag gatherings. Read more

Genuine Hotels.com guest review

Excellent value for money hotel, downside television signal rubbish made the television unwatchable.But overall not a bad stay.

Genuine Hotels.com guest review

Hotel staff friendly and helpful, and food very good, but this doesn't compensate for the standard of the rooms. 'Tired' would be putting a gloss on it.

Genuine Hotels.com guest review

We were really pleased with this hotel. The staff were always efficient and mostly friendly. The hotel provided ample pillows and towels which was wonderful. The hotel did look a little old in places but I think they are in the process of revamping. Will definitely stay again.

Genuine Hotels.com guest review

handy for shopping and sight seeing,good breakfast and nice staff

Genuine Hotels.com guest review

Not happy with the old fashioned television and the remote was not easy to operate. Not enough channels. The bathroom was a bit cold and not enough soap and shampoo. I think hotels should have a small fridge. The hotel staff were extremely friendly, but the meals were a bit expensive.

Genuine Hotels.com guest review

the hotel is just great stayed there several times and it does not change,food is very good and plenty of it

Genuine Hotels.com guest review

Extremely good value and location for travelling either into the city or onwards on the motorway. Although rated 3 star, the facilities it did have were outstanding, including the quality of the food and the friendliness and helpfulness of the staff.

Genuine Expedia guest review

staff helpful. Free car parking. Think some areas need upgrade

Genuine Hotels.com guest review

I have already submitted a complaint to the manager on staff attitudes.

Genuine Expedia guest review

I booked on the basis of price. Efficient staff and a good hotel. The breakfasts are filling, if unimaginative - but what can you expect at the price? Parking, close to the tram though it gets a bit eerie of an evening if coming via Cinderhill. Rooms vary a bit, but are clean and the maid service is excellent. Overall, well above expectation at this […] price point. Read more

Genuine Hotels.com guest review

Hi the room had thick dust on curtains we went to family party came back went to go bed and on one side the matress was wet

Genuine Hotels.com guest review

Well maintained and in a easy to get to location, fab and polite service will be visiting again thank you

Genuine Hotels.com guest review

Our stay at the hotel was amazing a nice weekend away. We just had a problem with bath and had to call room service because of the bath plug and we didn't get to have a bath But overall it was the best hotel I have ever stayed we will deffo stay again

Genuine Hotels.com guest review

over all for the price we paid we were satisfied hotel rooms are a bit tired but clean and comfortable, prices in the hotel bar were expensive so we went out to local pub which was very nice, only complaint was the breakfast which although it was very nice it was not very hot and by the time you sat down to eat it was cold

Genuine Hotels.com guest review

Hotel and room met our needs and the tram stop was just outside (note they only take cash!). The restaurant food was excellent and reasonably priced with good service. Tv and kettle in the room are basic but the bed/shower etc were very good. At night time it got a little noisy with other residents (room walls are thin and the corridors carry the noise) […] but ear plugs free at reception! Would stay there again, very good price for what you get Read more

Genuine Expedia guest review

Can't fault the hotel, great service, great facilities and while the location is convenient (10 minutes off the M1) it isn't central to Nottingham.

Genuine Hotels.com guest review

From the outside the hotel looks ok, but the rooms were horrid (a bit grubby with old, scratched furniture) & there was noise from the main road & a wedding (on a Sunday!) all night. When we mentioned it to reception they were not interested & breakfast was poor. I will not stay here ever again.

Genuine Expedia guest review

enjoyed spending the time at youre hotel very warm welcoming when we checked in staff were very helpfull .room very clean & smelt lovely hope to see all in the near future x

Genuine Hotels.com guest review

Nice hotel, pleasant surroundings, good breakfast buffet,free parking, overall very happy.

Genuine Hotels.com guest review