"nice clean hotel"
Hotel experience was very good in a nice neighborhood, and would stay there again. Continental breakfast did not score a lot of points.Genuine Expedia guest review
"Very nice hotel going through transition"
I stayed at this hotel when it was owned by a large luxury chain. It has since been bought twice so it has its bumps. For instance, when we arrived the key machine was broken so we got our room and a porter let us in; but no key for hours. I booked a room to include breakfast trhroiugh Expedia but the hotel had no record of breakfast and had only started […] serving a very simple continental breakfast THAT day. Aside from these small glitches, there have been some improvements. Wifi and hotel parking is now free and every staff member we encountered was delighful. The rooms are large, clean and comfortable. I have a bad back and usually wake up in hotels sore..but not here. Little things, like excellent water pressure and good lighting all make the rooms as close to perfect as possible. The lobby is VERY attractive,w ith lots of small seating areas for small meetings, or to do work or relax. Read moreGenuine Expedia guest review
I frequented hotel when it was a Marriott. Only noticed slight difference like the staff was friendlier. Shower curtain had mold. Two ice machine fills and both were supplied with small dark chunks...could have been mold too. Also, there was no written hotel info in room regarding services and "info" channel didn't work on tv. Didn't feel like bothering […] staff with questions. Overall, it was a comfortable stay. Read moreGenuine Hotels.com guest review
"CITY OF TRENTON"
THE OVERALL CONDITION OF THE HOTEL WAS CLEAN AND THE ROOMS WERE CONFORTABLE BUT WHEN WE CHECKED-IN AT 9PM THEY TOLD US THAT THE RESTAURANT CLOSED EARLY BECAUSE THERE WERE NOT ENOUGH GUESTS. THE CITY OF TRENTON IS NOT A SAFE CITY TO STAY IN.Genuine Expedia guest review
"No Place like home...but close."
Big Thanks to Guests Services employee Khambrel Sullivan. I've stayed at this Hotel property many times when it was a Marriott and now that I hear it is going to be part of the Wyndam Family of Hotels, the prompt courteous, informative and generous assistance like that provided by Mr. Sullivan will be the standard bar none. Having to have my final bill […] corrected 3x's during the hotel's happy hour was the only hiccup in an otherwise pleasurable stay. I will be back to my home away from home. Read moreGenuine Hotels.com guest review
"Excellent get away spot"
I stayed here for New Years Eve because of a party and to be honest this place was amazing. The staff were courteous and very helpful. The restaurant was magnificent and the rooms were comfortable and well maintained. I will be going back a few times this year. I loved itGenuine Hotels.com guest review
Staff members were very polite.. Hotel very clean, rooms were extremely comfortable !Genuine Expedia guest review
"It's Trenton......what can you say?"
Good price, good service. Hotel and rooms very clean and well maintained, decor was very nice. Went to Trenton for a historical event, so hotel was very conveniently located. Food in hotel was good but a bit pricey. Only other choices nearby were a Subway and a Chinese restaurant. Chinese restaurant was reasonably priced, had good food and open in evenings. […] Subway closed very early. Parked on street with no problem, saving cost of garage parking. Neighborhood is "inner city" but people on street were helpful and friendly, had no qualms about walking around at night. New owners as of 2 weeks ago.....hope they make it possible to return again next year. Read moreGenuine Hotels.com guest review
"Beautiful old Trenton Hotel"
Beautiful, classy old Trenton Hotel. Very comfortable.Genuine Hotels.com guest review
"Not bad...needed to be cleaner"
I arrived earlier than check-in time which was at 3. I waited i think 7 minutes before someone finally made it to the counter to help me. Person behind the counter wasn't very helpful with some things. As for the room itself, the bathtub had........hair in it from im assuming previous person who stayed there. Disappointed about that. Overall it was […] ok. Not the greatest. Read moreGenuine Expedia guest review
"Excellent deal for the price!"
We had to drive through a pretty seedy section of Trenton to arrive at the hotel, but once we arrived, we were pleasantly surprised. This is an EXCELLENT place to stay. And for the price, it was even better! It was big and fancy and clean...! We will definitely stay there again. No question.Genuine Hotels.com guest review
The rooms were fine for me and my friends. Kay at the front desk was quite friendly and met all our needs. Felt like the waitresses/ hostesses down in the restaurant were a tab bit rude. We were not asked were we dining in was just told to make a left and wait at the bar. Keep in mind I dont drink. There's pretty much nothing to do around that area, […] so we ventured out to the malls and the flea market. Overall it was nice. Oh one thing that bothered me was the $35 dollar extra fee they wait to tell you at check in. This is for accidentals. You do get it back 3-5 business days. Im still waiting. So make sure you add that in your budget. Read moreGenuine Hotels.com guest review
Keiva was simply Outstanding and I would come back because of her great service. The room rate was great as well. The in-house restaurant was only fair the breakfast needs some work but our stay was tremendous as I had 5 rooms.Genuine Hotels.com guest review
"Good locations and amenities, suspect service"
I had issues with my cards checking into the room, went all the way up to my floor before realizing they were disabled, and when I went back downstairs to bring it to someone's attention there was no apology or explanation. I had to call downstairs twice to request toothpaste.Genuine Hotels.com guest review
"Hotel went downhill after Marriott sold it"
I've stayed at this hotel many times for business and this was the first time staying after it was no longer a Marriott property. Wow, things went downhill fast. First room wasn't cleaned when I walked in, second room the air didn't work, and the third room they stuck me in was tolerable. Not even a comp for the $13 parking for all my troubles. Unless […] you have to stay here because its the only hotel right in downtown trenton, don't! Read moreGenuine Hotels.com guest review
I am annoyed because they charged me an extra $35, and I don't know why.Genuine Hotels.com guest review
"Phoenix? Let's hope!"
We've stayed here any number of times over the past decade, usually over Thanksgiving weekend. We were surprised to find that the hotel was in the midst of major reorganization, but that didn't really affect our stay. The last night (of four), however, was a mini train wreck with an enormous party going on that seemed to take over the entire facility. […] Unfortunately, our room was not only opposite the 2nd floor elevator but also opposite one of the main gathering places for revelers. They reveled until after 3 a.m. with shouts of glee, arguments, general brouhaha. We were baffled that the hotel assigned us that particular room knowing the party would take place. It was not a peaceful sleep. Read moreGenuine Expedia guest review
Top notch service and excellent services.Genuine Hotels.com guest review
"Good old hotel"
Hotel is old but in very good condition. Staff is friendly. Coin laundry available near gym and vending machine. No complimentary breakfast. $13 parking fee.Genuine Hotels.com guest review
"Nice hotel but terrible customer service!"
I was told the room I reserved through Hotels.com was not available. They tried to give me a different type of room. I reserved for 4 people and they won't fit in one bed. They finally "found" a room. Then the following morning I received a bill on my room floor. I went right to the desk to dispute it saying I already paid in full. After speaking to […] 3 people they said the charges were just pendng and would not show on my card. You had to leave a card for incidentals. Well, the charge is on my card and I have paid twice. I called the hotel and you have to speak with their accounting department which is never there. I left a message and I am waiting for them to call back. Also, the $13 charge for parking is a bit much for an overnight stay. Read moreGenuine Hotels.com guest review
The staff is very friendly and helpful. The hotel was convenient for my business trip. The neighborhood does not offer much in the way of restaurants open in the evening and, unfortunately, the hotel does not have room service. However, its restaurant is fine. The service was attentive. Although the dinner menu is limited, the food was well prepared. […] The breakfast and lunch buffets were reasonably priced and had sufficient variety. Read moreGenuine Hotels.com guest review
"Clean and convenient"
Enjoyable. Slow on room service.Genuine Hotels.com guest review
Ac did not work but its winter what do you expectGenuine Hotels.com guest review
"Trenton 1/2 marathon"
this was a nice place to stay, very comfortable and friendly. My only concern was there are not a lot of options near by for food and the restaurant did not open early enough for those of us heading out to run the 1/2 marathon.Genuine Hotels.com guest review
I could not find any hotels but this one really. Nothing to complain about except that the chef left 45mins early.Genuine Hotels.com guest review
Our only complaint, was that the water in the shower was not HOT. At times it was cold. You'd no sooner soap up your hair, and the water would get quite chilly. Not a fun feeling!Genuine Expedia guest review
Found a bug in the room.Genuine Expedia guest review
excellent hotel. excellent staff. the surrounding neighborhood could be better but the hotel itself is top-of-the-line. if you do business in trenton it makes sense staying at this hotel.Genuine Hotels.com guest review
Hotel was overall a good place to stay, nothing to do. Have to go out of townGenuine Expedia guest review
"food sub par"
No room service. Even a burger tasted as of the meat was freezer burntGenuine Hotels.com guest review
I highly recommend this hotelGenuine Hotels.com guest review
Stay every year for homecoming.Genuine Hotels.com guest review
"The hotel staff we very nice and friendly. I"
The hotel was very close to were I was taking my exam. It was greatGenuine Expedia guest review
"A very nice place with wonderful staff"
Very nice older hotel but kept up nice. Front Staff and garage Staff were wonderful. Neighborhood is a little iffy.Genuine Hotels.com guest review
"Weekend in Trenton"
We were in town for a concert which was a short distance away from the hotel. Hotel was very clean - lobby spacious and comfortable. Room was fantastic! Good view, small refrigerator, great tv reception. Bathrooms spotless, bed very comfortable. We had the breakfast buffet in the hotel restaurant - very friendly waitress. Waffles, pancakes and omelet […] were delicious. We wanted to also visit the Old Barracks which is located across the street from the hotel. The staff there were exceptional!! They gave us so much information and the gift store there is wonderful! Not a lot of shopping choices but we found two 'finds' across the street from the hotel. One is a used bookstore and the other is a small gift shop called 'Just a Little Something' - both had very friendly staff - fun to talk with! Also had to come and go several times to drop off and pick up my kids from a concert. Even though we came in late at night I felt secure in the parking lot. Read moreGenuine Expedia guest review
"Nice hotel staff"
It was nice, it was walking distance to the sun trust banking center which was why I was there. My teen was attending a concert. Only thing was nothing for the kids no arcades or activities that the little ones could have done. So it wasn't good for the little ones.Genuine Expedia guest review
Cool staff. Good restaurant with nice outside patio area. Will be going again.Genuine Hotels.com guest review
"very much down town as expected"
As stated above, I was very impressed with this hotel quality of service received. The only reason I gave room comfort a four was missing room amenities such as refrigerator. If I am in the area again, I will definitely book a room at the Lafayette Yard & Conference Center.Genuine Hotels.com guest review
"Here's the truth"
We all know Trenton NJ is not heaven on Earth. Bad area. It took a half hour to get checked in. I was the only one in line. This is an all black hotel. If you are white you'll feel very out of place as I did. The food is pretty good. but the guest are very loud. Very Very loud place.Genuine Hotels.com guest review
"Title of my Review."
Hotel was mice and all, but there is NO free parking. That was my only problem, everything else seemed nice. Pillows are kind of hard though.Genuine Expedia guest review
"Better Than What I Expected"
I checked-in in the evening. Considering the reputation of Trenton, I was pleased with the location and appearance of the hotel. The staff was helpful and friendly. The lobby was full of locals who, I guess, relax at the hotel lounge/bar but they didn't bother me and were out of the hotel by 10 or 11pm. The room was awesome. Comfy comfy beds, clean, […] bright, and my room had a lovely view of the yard. The morning staff was a bit of putting. She was on the phone and yelling across the lobby at a child she was babysitting (she was behind the desk and I was right in front of her). She was nice, I just would have appreciated someone more refined. All in all, I enjoyed my stay and was pleasantly surprised. Read moreGenuine Hotels.com guest review
"You Only Good Choice in Trenton"
Sure, you can rent a car, but if you are doing state business, this is a great place to stay. It used to be a Marriott but now it has changed hands. I was quite pleased all around with my one night visit.Genuine Hotels.com guest review
The hallway has unpleasant odor. The bath tub was dirty and black.Genuine Hotels.com guest review
Hotel room was ok, but staff was unfriendly. I was very disappointed with the area around the hotel because there are no stores or anything around it! Also, you have to pay for parking!!!!!Genuine Expedia guest review
During the day the hotel location is fine. Parking at the facility at night is relatively secure, but even the parking garage attendant keeps the door closed until a car appears in the driveway. Parking fee (City of Trenton) in the hotel garage is expensive. ($13/day.) If you don't park in the garage, you are responsible for meter fees on the street. […] Rooms do not have refrigerator or microwaves. You are expected to use the hotel restaurant. Read moreGenuine Expedia guest review
When we booked the hotel it was a Marriott but all the signage was gone. A guy who looked as if he had slept in the street for a couple nights told us it was indeed the Marriott and then asked for money. We found out inside that the the hotel was looking for an owner. That made it feel like a hotel at the end of the world and that staff was just there […] by habit and not because they were employed. But that said, they were friendly and helpful, the room was clean and with a wedding going on, it was even bustling at times. The neighborhood is tough, maybe it's all of Trenton. Hotels.com might want to inform people when hotels are sold like that, so we don't have to hear it from the homeless guy. Read moreGenuine Hotels.com guest review
"find another place"
The hotel itself was fine. But--it cost $13 per day for parking, something that was not disclosed upfront. Also, downtown Trenton is not a good destination. You will want to find another location outside of town or in Princeton if it is convenient.Genuine Expedia guest review
Very nice breakfast buffet including omelets made to order. Rooms comfortable maybe a little worn. Staff helpful. No problems.Genuine Hotels.com guest review
Clean and great hotelGenuine Hotels.com guest review
"What Happened. !!!!"
I travel one or two time every year for the past 6 years, this year I don't know what happened. Bed & pillows were super hard and uncomfortable. Also would be nice to have a microwave and a small refrigerator. Other than that, no complaint, staff are super friendly and very helpful. See you in November again.Genuine Expedia guest review
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