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  • Holiday Inn Express Hartford-Downtown
  • All hotels in Hartford, Connecticut, United States
All hotels in Hartford, Connecticut, United States
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1 room,  2 adults 
Adults Children
Room 1:

Holiday Inn Express Hartford-Downtown - Hartford

41.76776, -72.68109
2.5 stars
440 Asylum St, Hartford, CT, 06103 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $109
available on 05/26/13
Price Match Guarantee
3.4 85 5

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    Landmarks near Holiday Inn Express Hartford-Downtown

    • Hartford Union Station Hotels - Hartford 120 yards
    • Soldiers and Sailors Memorial Arch Hotels - Hartford 270 yards
    • Theater Works Hotels - Hartford 340 yards
    • Bushnell Park Hotels - Hartford 350 yards
    • Connecticut State Capital Hotels - Hartford 500 yards
    • All landmarks in Hartford

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    Overview of Holiday Inn Express Hartford-Downtown - Hartford

    Location.
    Situated in the heart of Hartford, Holiday Inn Express Hartford-Downtown is within walking distance of Soldiers and Sailors Memorial Arch and Bushnell Park. Also nearby are Mark Twain House and Trinity College.

    Hotel Features.
    Complimentary wireless and wired high-speed Internet access is available in public areas and a computer station is located on site. Business amenities include a business center and small meeting rooms. Guests are served a complimentary breakfast each morning. Additional amenities include a fitness facility, multilingual staff, and laundry facilities.

    Guestrooms.
    The 96 air-conditioned guestrooms at Holiday Inn Express Hartford-Downtown include complimentary newspapers and coffee/tea makers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with satellite channels. All accommodations provide desks along with free local calls (restrictions may apply). In-room microwaves and refrigerators are provided. Additional amenities include hair dryers and irons/ironing boards. In addition, amenities available on request include extra towels/bedding and wake-up calls. Housekeeping is offered daily.

    Image of Holiday Inn Express Hartford-Downtown, Hartford
    3.4 out of 5 Good (85 reviews)
    (Neighborhood average 3.4)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Small room. Only one chair for two people. No place to hang wet towels. Breakfast pretty awful. Had to rush to get to breakfast by 10:00. next AMtrak... station, which was good. Reviewed by a Hotels.com guest on Apr 1, 2013

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Two Double Beds Nonsmoking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cooking facilities
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Extra towels/bedding
    • Free local calls
    • Free Wi-Fi
    • Hair dryer
    • Iron/ironing board
    • Microwave
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Voice mail
    • Wake-up calls
    • Window opens

    One Queen Bed Accessible Nonsmoking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Queen Bed
    Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cooking facilities
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Extra towels/bedding
    • Free local calls
    • Free Wi-Fi
    • Hair dryer
    • Iron/ironing board
    • Microwave
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Voice mail
    • Wake-up calls
    • Window opens

    Standard Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Bed
      or
    • Two Beds
    Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cooking facilities
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Extra towels/bedding
    • Free local calls
    • Free Wi-Fi
    • Hair dryer
    • Iron/ironing board
    • Microwave
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Voice mail
    • Wake-up calls
    • Window opens

    Group Rate

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cooking facilities
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Extra towels/bedding
    • Free local calls
    • Free Wi-Fi
    • Hair dryer
    • Iron/ironing board
    • Microwave
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Voice mail
    • Wake-up calls
    • Window opens

    One King Bed Leisure Nonsmoking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Complimentary wired and wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary newspaper
    • Cooking facilities
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Desk
    • Extra towels/bedding
    • Free local calls
    • Free Wi-Fi
    • Hair dryer
    • Iron/ironing board
    • Microwave
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Voice mail
    • Wake-up calls
    • Window opens

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • MasterCard
    • Visa
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • Pets not allowed
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM
    • JCB International

    Amenities

    • General
    • Air-conditioned public areas
    • Computer station
    • Elevator/lift
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Meeting facilities size (feet) - 1400
    • Meeting facilities size (meters) - 126
    • Number of buildings/towers - 1
    • Number of floors - 9
    • Total number of rooms - 96
    • See more facilities
      • Number of meeting/conference rooms - 2
      • Self parking (surcharge)
    • Rooms (all rooms include)
    • Clock radio
    • Daily housekeeping
    • Desk
    • Extra towels/bedding
    • Hair dryer
    • Iron/ironing board
    • Private bathroom
    • Rollaway/extra beds available
    • Wake-up calls
    • Window opens
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Cooking facilities
      • Cribs/infant beds (complimentary)
      • Free local calls
      • Free Wi-Fi
      • Microwave
      • Refrigerator
      • Satellite TV service
      • Voice mail
    • Services
    • Coffee/tea in lobby
    • Complimentary newspapers in lobby
    • Fitness facilities
    • Free breakfast
    • Laundry facilities
    • Multilingual staff
    • Safe-deposit box at front desk
    • Self parking
    • Business & Event
    • 24-hour front desk
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Guests are offered a complimentary buffet breakfast each morning.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Golfing nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: USD 16 per day
    • Rollaway bed fee: USD 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Hartford, Connecticut, United States
    Map
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    41.76776, -72.68109
    Hotel coordinates:

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    Area map

    A short guide to Hartford

    Connecticut's capital and one of New England's oldest cities, Hartford is steeped in history. The city's Old State House was the site of the Amistad Trails and sits at the location of America's first witch hanging. Bushnell Park is the country's first park to be purchased by taxpayers for public use, and The Mark Twain House offers programs about Twain's writing and is open year round for tours.

    see all hotels in Hartford

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Hartford Amtrak Station - 100 yards
    • Hartford Union Station - 100 yards
    • Soldiers and Sailors Memorial Arch - 300 yards
    • Theater Works - 300 yards
    • Bushnell Park - 400 yards
    • Connecticut State Capital - 500 yards
    • XL Center - 500 yards
    • Hartford Symphony Orchestra - 500 yards
    • Museum of Connecticut History - 600 yards
    • Hartford Stage - 600 yards

    1.0 - 3.0 mi

    • Hartford - Brainard Airport (HFD) - 2.3 miles

    3.0+ mi

    • Hartford Bradley Intl. Airport (BDL) - 11 miles
    • Westfield Barnes Municipal Airport (BAF) - 28 miles
    • Springfield Westover Metropolitan Airport (CEF) - 31 miles
    • Oxford Waterbury - Oxford Airport (OXC) - 31 miles
    • New Haven, CT, United States (ZVE-New Haven Train Station) - 35 miles
    • Tweed - New Haven Regional Airport (HVN) - 36 miles
    • New London Groton - New London Airport (GON) - 45 miles
    • Bridgeport Igor I. Sikorsky Memorial Airport (BDR) - 48 miles
    • Fishers Island Elizabeth Field (FID) - 49 miles
    All hotels in Hartford, Connecticut, United States
    Reviews
    • All (85)
    • Business (22)
    • Romance (3)
    • Family (3)
    • Friends (4)
    • Other (53)
    3.4 / 5
    Good

    Score breakdown (from 85 reviews)

    • 5.0
      (18)
    • 4.0
      (29)
    • 3.0
      (18)
    • 2.0
      (12)
    • 1.0
      (8)

    Average rating for:

    • Cleanliness
      3.7
    • Service
      3.7
    • Comfort
      3.5
    • Condition
      3.4

    Reviews: Overall

    • < Previous
    • Page 1 of 2
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    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Small room. Only one chair for two people. No place to hang wet towels. Breakfast pretty awful. Had to rush to get to breakfast by 10:00. next AMtrak station, which was good.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    3.0 / 5
    Good
    "great location - needs some attention"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    The hotel is directly across from picturesque Bushnell Park and a short walk to good restaurants, bars and the major insurance company offices. However it seems to be on the border of sketchier parts of Hartford. I saw several cop cars with lights flashing on the streets behind the hotel and there was some incident with a cop was asking a guy questions […] in the stairwell just off the breakfast room. They also need to advise the cleaning folks to keep their cleaning carts out of the breakfast room at breakfast time. I'll try the Homewood Suites up the street next time. Read more
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    2.0 / 5
    Fair
    "Meh, watch out for bait and switch"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      4.0
    Reserved rooms with 2 beds, was forced into a single, then mysterious hotel charges appear on my card, not happy.
    Genuine Hotels.com guest review
    1 night trip with friends in Feb 2013
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent
    "Nice hotel with minor inconveniences"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The inside of the hotel was nice. However, the parking situation stinks. It was an outside lot, with an attendant that was hard to understand, I had to pay $16 on top of the hotel fee. The bathroom of our hotel room was very clean, but when it was designed, someone put the toilet right up against the wall and then put the toilet paper holder right there. […] I couldn't sit up straight while using the toilet, or the roll was in my ribs. Who thought of that? Probably a guy who stands up to pee. Also the hotel is only a half block from an Amtrak station, so I heard trains rumbling at odd times. Read more
    Genuine Expedia guest review
    Other trip
    Feb 18, 2013
    Linda
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2013
    Ray
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    5.0 / 5
    Outstanding
    "close to the train station"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I ENJOYED MY STAY
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    5.0 / 5
    Outstanding
    "Close to the club"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    had a great time, I got this room to attend a concert in the area.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Alex
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great Location, Great view of Bushnel park & easy parking.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    3.0 / 5
    Good
    "convenient to destination"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    somewhat rundown. sink and shower drains not working properly, sheets worn out. staff were friendly, hot breakfast was fine. for such a mediocre hotel, the parking should have at least been free (it was $17).
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    w. h.
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    2.0 / 5
    Fair
    "In need of renovation"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The location of this hotel was great. The condition of the hotel was disappointing. It was late in the fall, and most of the time, the lobby was flooded with leaves that had blown in from the street. The bathroom was in great need of updating. The shower drain was always clogged and when showering, we stood in a puddle of water. The toilet needed to […] be flushed twice in order for it to be empty. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Nov 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel stay was fine. It was about what I expected from the chain. The holtel has a strange smell that leans toward over use of carpet cleaner or something.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Frances
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Aug 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent
    "Great Location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It was a typical chain room, had everything I needed. It is in a good location and across the street from a park.
    Genuine Hotels.com guest review
    1 night trip with friends in Aug 2012
    sheryl
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    1.0 / 5
    Poor
    "Don't stay here"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    Parking was a pain and the room was so moldy we almost couldn't breathe. Book somewhere else.
    Genuine Expedia guest review
    Other trip
    Jul 27, 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent
    "reasonable downtown location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Comfortable clean room. Only drawback is they charge extra for overnight parking.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    1.0 / 5
    Poor
    "Funky"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Room was old and outdated. Lots of stains on furniture and the walls.
    Genuine Expedia guest review
    Other trip
    May 28, 2012
    Chris
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    1.0 / 5
    Poor
    "loud, dirty, close to a bar that played loud music"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    The hotel lacks any kind of appeal. My Room was dirty, I was staying next to loud guest in an over crowded room and there was a club next door playing loud music all night
    Genuine Hotels.com guest review
    1 night trip in May 2012
    sarah
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    5.0 / 5
    Outstanding
    "Great place."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great Comfortable and CLEAN room with a wonderful view of the Capital.
    Genuine Expedia guest review
    Other trip
    May 9, 2012
    Norman
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Dry good service orientated staff
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    Arturo
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    3.0 / 5
    Good
    "Up Late..."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Room was nice and clean but could use a little refreshing to get it uptodate. Wireless internet was bad. Had to call the front desk several times during my 2 day stay. Even spoke to their internet Tech Support but they did not help. Also, across the lot is a night club. Loud music late at night so ask for a room facing the other way. They also charge […] extra for parking. Read more
    Genuine Expedia guest review
    Other trip
    Apr 28, 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    1.0 / 5
    Poor
    "Horrible"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Horrible for the price. Online says it comes with fridge and than you walk in and nothing there you go ask for one and they tell you they c Can't because theirs no one to do it what kind of service is that. Parking isn't safe for cars either. I wouldn't go back ever would much rather sleep in my car next time
    Genuine Expedia guest review
    Other trip
    Apr 23, 2012
    Phil
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent
    "Holiday day inn express"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I enjoyed my stay and I would do it again. It was relaxing and worth thr money.
    Genuine Expedia guest review
    Other trip
    Apr 2, 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    5.0 / 5
    Outstanding
    "Very refreshing"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I came in super tired from a long long day and I couldn't have been more pleased with the lady at the front desk and when I walked into my room. The bed was super comfortable, they had a list of stations right by the tv, the bathroom very clean and was stocked with usuals and more and had excellent fluffy towels, and then I was even able to get some […] work done using the complementary wifi! The only thing that might bother people was the night club next door. You couldn't see anything but you could hear the thump thump of the music. However, this did stop around 1 or 2am so for those who stay up late, not really a problem and for those who this would bother, based on my experience, the front desk would probably have ear plugs for you! Also, the free Star Shuttle stops right around the corner so you can pretty much get anywhere downtown for free. Super awesome experience. I was super pleased. Read more
    Genuine Expedia guest review
    Other trip
    Apr 1, 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    2.0 / 5
    Fair
    "Run down and unprofessional"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    The front desk is not properly staffed, if at all. I had to wait an unreasonably long time to ask a simple question - oh, and I would have called down instead of appearing in the lobby if my phone had worked. I also couldn't get online, though I was promised free wi-fi. The hotel is pretty run-down overall. If you have another option, I would stay  […] there! Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    2.0 / 5
    Fair
    "Hartford downtown"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    Unlike Holiday Inn Express! (e.g. breakfast items were skimpy; no refrigerator in room when advertized; you will pay for parking 'surcharge' was not mentioned when I booked). Will not stay again.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent
    "Hotel Stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    location location location,it was close all clubs for our celebration of saint patty's day.....
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent
    "Holiday Inn Express Hartford-Downtown"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent
    "Holiday Inn Express Hartford-Downtown"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    3.0 / 5
    Good
    "Location was nice"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The floor in the hallway was getting redone, so there was no carpet. The toilet area was way too tight. Your body was against the toilet paper wall holder. The room did not have a nice fresh scent.
    Genuine Expedia guest review
    Other trip
    Feb 29, 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    1.0 / 5
    Poor
    "Holiday Inn Hartford"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    So, I arrive at 8pm and there is a gang tyoe guy in the lobby trying to rent a room with cash. The hotek dies nit take cash and the two people at the desk are reachiing into thier jeans for change. The first room was dirty, the second room had limited working lights. The third room was OK, very small but at least it was clean. The third floor hallway […] had no carpets and it looked like the "renovations" had come to a standstill. The lobby was dirty as well. Needless to say, I would never go back. Read more
    Genuine Hotels.com guest review
    7 night trip in Feb 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    3.0 / 5
    Good
    "only in a pinch"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Room was clean. They were not busy, but I got the sense they put me on a floor under construction anyway. No carpet in the hall. The cost of parking was not known when I booked.
    Genuine Expedia guest review
    Other trip
    Feb 22, 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent
    "Hotel in Hartford - close to nightlife"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    A quick five minute walk to surrounding nightlife. Staff was super friendly. Would definitely stay here again!
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Lighting so low, hard to read by. Worse, the lighting in the bathroon was so low, couldn't shave.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2012
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    3.0 / 5
    Good
    "Satisfied"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Good Hotel for business stay
    Genuine Expedia guest review
    Business trip
    Nov 23, 2011
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    2.0 / 5
    Fair
    "bad experience"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    When we arrived, the room we entered had no drapes, no telephone and those were diiscovered after we hung up our clothes and put away our drawer items. They changed our room. We did not know that we were only 1 block from our client destination. We asked the desk where the address for our client was. They said they would drive us. They took us on a […] curcuitous drive around Hartford making it seem like we were a mile away. Only after the first day did we learn that one building stood blocking our view from our clients bldg. Read more
    Genuine Hotels.com guest review
    2 night trip in Nov 2011
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent
    "Nice enough"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I enjoyed my stay here. The room was clean, comfortable, and, despite what other reviewers have noted, quiet. I found the staff to be friendly and helpful. The complementary breakfast included biscuits, sausage patties, eggs, bagels, cream cheese, orange juice, cereal, and so forth. Only cons I can note were a used hand towel left in the bathroom - […] housekeeping must have not seen it, and the blowdryer in the bathroom didn't work (the plug looked to be fried) but I had packed my own. I enjoyed being able to walk to restaurants downtown, and appreciated the convenience to the train station, where cabs aplenty can also be found. Read more
    Genuine Hotels.com guest review
    2 night business trip in Oct 2011
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    3.0 / 5
    Good
    "Holiday Inn Express downtown Hartford, CT."

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    I can't help but compare it to the Hampton Inn I stayed in recently in downtown Baltimore, and paid approx. the same rate. HIE does not even compare....over-proced, one out of two elevators did not work and was very slow and crowded. Staff somewhat ambivalent. No fresh fruit at bkfst. Was accosted by a fairly aggressive panhandler in first five minutes, […] just outside the hotel. Older hotel that badly needs refurb. Just ok..... Read more
    Genuine Hotels.com guest review
    3 night business trip in Oct 2011
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    3.0 / 5
    Good
    "might only be a couple steps up from a cheap motel"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    I would've switched hotels if I weren't pressed for time. The lobby was not air-conditioned and only one of the two elevators was functional, but even that was horribly slow. I chose to walk up and down 7 flights of a narrow staircase to get to/from my room (I needed the exercise anyway). The lobby's faux marble counter looked like it hadn't been cleaned […] in days (oily finger prints galore). While signing my paperwork, I was praying I brought hand sanitizer. The room cleanliness was a pleasant surprise, but the bathroom was disappointing: a tiny shelf to place your toiletries. The mattress was too firm and "coily" for my taste. There's no free parking unless you're a "Priority Club Member". The tiny lower-level garage is sketchy (and relatively expensive). The membership also gets you a complimentary snack and bottle of water. At night, there's a lot of traffic in the front of the hotel. Read more
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    3.0 / 5
    Good
    "The Holiday Inn Express - Hartford"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Not a bad place to stay if you are doing something in the area and are just looking for an affordable place to put your head. The neighborhood was a little sketchy - it is right next to a bus station and there were defintitely some seedy characters around. We had some issues with our bathroom light not turning on - it had a really strange switch, […] I've never seen one like it, and at one point we couldn't get it to turn on at all. Hotel staff was nice enough to give us free parking as a result. Room was clean enough - nothing spectacular but nothing bad either. Read more
    Genuine Hotels.com guest review
    1 night family trip in Sep 2011
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    5.0 / 5
    Outstanding
    "Friendly Service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Allowed me to check in early.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2011
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2011
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    2.0 / 5
    Fair
    "Holiday Inn Express Hartford-Downtown"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    At the time of the check-in, they did not realize that I was staying at the hotel, so they did not have a key-card ready for my room. My room was located at the bad side of the view, right next to the ice-vendor machine, so every time someone was getting an ice, can hear the rumbling sound of ice falling down. At night, there is a bar located right […] behind the hotel, loud music will kept me up at night. The curtains doesn't move, stuck with the light coming in from the bar. The next day, after coming back from work, none of my key-cards worked. I couldn't get into my room. Had to go back to the front desk, and asked why my card is not working. I think the man at the front-desk did not even check how long I was staying at the hotel, so he only had the key-card valid for the first day. I realized that when he asked when I was checking out. Unprofessional service. Read more
    Genuine Hotels.com guest review
    4 night business trip in Jul 2011
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jul 2011
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    3.0 / 5
    Good
    "Bed not comfortable, and No extra pillows"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      2.0
    We picked this hotel because it was within walking distance from the Amtrack- it is literally right around the corner. The workers were very friendly and check in was quick. However, the bed was very uncomfortable- I could feel every spring in the bed. We called down for extra pillows and we were informed that they did not have any more. The pillows […] we were given looked they had been through the washing machine too many times- they were crumbly. The pillow cases were marked "firm" and "soft" however, they were all crumbly. The bathroom was very tiny. It had a pedestal sink so it was hard to do my makeup because there wasn't much room to put things. Also, the one outlet was on the opposite side of the room from the mirror (it's a small bathroom, but still the cord was then laying across the room). I don't think this hotel is worth the price. Read more
    Genuine Hotels.com guest review
    1 night trip in Jul 2011
    Rebecca J
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Jun 2011
    A Traveller
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent
    "Holiday Inn Express Hartford-Downtown"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    It's right across the street from Union Station, where the trains and buses from New York and Boston stop. The self service breakfast provided is of excellent quality. The room was clean. Wi Fi in every room and a small business center equipped with an online computer and printer. Other than the restaurant at Union Station, fhe few downtown restaurants […] are a good walk away. A convenient free shuttle bus is in operation downtown during the day. It's located across the street from the large park that includes the State capital buildings. Overall a very good experience. Read more
    Genuine Hotels.com guest review
    4 night trip in Jun 2011
    Ted V
    US

    Holiday Inn Express Hartford-Downtown - Hartford
    4.0 / 5
    Excellent
    "great staff"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I stayed at this hotel overnight to take my PE the next day. The staff was very friendly and helpful. my room had a beautiful view of the capital building. The hotel was quiet. The only thing that bothers me is the $13 charge for parking besides that I was happy
    Genuine Hotels.com guest review
    1 night business trip in Apr 2011
    A Traveller
    US
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