"Clean and comfortable"
The location was very convenient to highways and accessible to the local supermarket and nearby Chinese restaurants. The room was recently renovated and felt very clean and comfortable. Despite a bit of noise near the stairwell, this was a very pleasant stay!Genuine Hotels.com guest review
Great location; next to Asian plaza and freeways.Genuine Hotels.com guest review
"one bad apple"
It took much to long to check in - with only one person working the desk. I specifically asked for the room that had a separate bedroom - apparently there was much confusion as to what this is called because there were others who had the same difficulty. I didn't demand or argue when I was told I could not have the room I reserved and paid. The other […] (waiting customer) butted into my conversation with the clerk and complained about " waiting for more than 2 hrs" to receive her room and should anyone get THAT room it must be her as her mother was disabled!! The clerk apologized and said SHE would discount the room to $99.00 - which I felt was a good compromise. But of course the next day another clerk (woman) said it was not "their" fault. I will not return regardless of the quality of the hotel. I have never had a problem with Hotel.com in the past. Read moreGenuine Hotels.com guest review
goodGenuine Hotels.com guest review
"close to shopping plaza"
very nice and very convinent.Genuine Hotels.com guest review
"Very nice hotel staff"
Awesome stay, the hotel guess services upgraded my suite due to the room not being ready when we arrived early before actual check in. They gave me a suite I could stay in with my whole family of 6 and nobody had to share a bed. It was comfortable, and slept soundly.In the morning we had a wonderful buffet breakfast that is complimentary.I recommend […] this hotel for all. Thank you Staff At Staybridge We bwill be back!! Read moreGenuine Hotels.com guest review
"Better than average but our exprience was not that great..."
06/14/14 Tony3429 Beijing, China
Overall, this is a nice hotel. Staff members are well trained and quite polite. Breakfast is served every morning. Wireless internet coverage is satisfactory. Monday thru Thursday evening there is social evening and you can get a full meal plus beer and soft drinks. For the price one pays, it is truly worthwhile especially in the heart of Silicon Valley. However, we had trouble with our bathroom sink hole cover the second night we stayed. Maintenance guy had to be summoned and he did fix it on a temporary basis. Third night problem recurred and we were offered a different room to move to. Of course, moving is always a hassle. We must give credit to hotel staff members for trying hard to please their guests. A bottle of wine was given to us as a nice gesture. Nonetheless, experience was not pleasant. Although, that is not the reason we give this hotel 3 stars. The true reason behind 3 stars is housekeeping. Housekeeping threw our clean underwear we left on the couch on the floor one time. Day before we checked out, we believe housekeeping purposely put the "do not disturb" magnet outside our door. No one came to do our service of course. We notified the manager on duty in the evening but by then it was too late. We also discovered dust mites in our room. Both the room we first checked in and the room we later moved into. We were both bitten. Again, housekeeping is at fault. That is the main reason why 3 stars are given. There is definitely room for improvement for their housekeeping staff. Last but not least, as IHG platinum member, we did not get an upgrade. At other Staybridge properties we stayed, they would usually just charge us Studio and let us stay in the one bedroom suite.
"Comfortable stay, clean room, nice facility"
05/24/14 Felicia W Shanghai, China
I spent 2 months in Staybridge back in 2012 on a business trip. This is a pretty good hotel with nice location and facility. Rooms are big and bed size is good, sheets are cozy. Room service is good everyday and keeps it clean. There is clothes washer and dryer downstairs, also a small gym. An outdoor swimming poor is available but i doubt if the water is filtered everyday. The breakfast is good with many choices, and the location is good, with 5 mins walk to the companies close by. Will choose this place again if any chance to go back.
02/09/14 twinsfan14 Minneapolis, Minnesota
Just stayed here this week, February 2014. They are currently remodeling the rooms, which do need it. Pillows suck here, just like all holiday inn properties as of late. Small square pillows, whose idea is this? So annoying and uncomfortable. My room had a door to the next door room that let in quite a bit of noise, hopefully they remove these in the remodel. Nice breakfast and dinner/appetizers for free, plus wine and beer.
10/10/13 Babo_Wen Los Angeles, California
The hotel is in a good location with easy access to freeways. It is within short distance of mall and restaurants. However, nothing really within walking distance. The rooms were great and clean. Nice kitchen and the ability to cook your own food. The breakfast and nightly receptions were very nice. The staffs were also very helpful. Overall, a very good stay with a very reasonable price. Will stay here again if in the area, or visiting SF or Oakland.
"Great for business travel"
09/18/13 AnonATL Atlanta, Georgia
Clean, free wi-fi, complimentary breakfast and happy hour, food and travel items available for purchase, and kitchen in suite. Great value for the price and everything you need for a business trip. Right off highway and next to a gas station. My room faced the highway but with the windows closed it was barely noticeable. Pool and gym were available as well, but I did not have time to use either.
"Friendliest staff, large rooms w kitchen, and free breakfast"
08/14/13 Loan T Yuba City, California
Located right next to Cisco, freeway, chinese restaurants, and chinese 99 super market. You can stay here for one night or one month. Free breakfast, 24 hour washer and dryer, internet access computers and printing, shuttle services within 5 miles. There is a swimming pool and jacuzzi opened from 8am to 10pm. Really good rate for san jose area. There is a 3 beds suite w a pull out sofa that can accommodate 8+ people for less than $200. On top of all this, we got the friendliest service ever.
"Very nice accommodations"
07/29/13 Beth K Seattle, Washington, United States
My husband and I spent the weekend here so that we could be centrally located between the Gilroy Garlic festival and San Francisco. I'm always very partial to Staybridge hotels because they have so much to offer: all suites, manager's reception, complimentary breakfast, complimentary laundry facilities and so much more. Everyone here was very friendly and the hotel was very clean and quiet. They did have a small issue with water pressure in the shower, but I figured this was California and water is at a premium here, so it was probably more due to the geographical location versus anything else.
"Great Customer Service/CLEAN"
I took an unexpected trip to San Jose as many will know the Bay area on a hot summer weekend can be very expensive. I found a decent rate and off I went to Milpitas. The hotel is located in a business area so for a weekend it was quiet. The hotel has plenty of parking with lots of security cameras. I appreciated that they has several entrances with 24 hour access so anywhere you park you have easy access to the building. The reception area is inviting and clean. The room was very clean: bed, pillows, and room all smelled fresh. The room was a studio with a small kitchen. The kitchen was clean as well as all the cooking utensils. The only issue in the kitchen; towels look dingy and worn. I don’t understand why such a minor detail is overlooked at each and every property. I have stayed at several properties and that is the common issue at each one. Of course, that is something MINOR yet so easily addressable. Other than that, the entire stay was excellent. The free breakfast in the morning is always a huge plus. Free parking on site with a star bucks next door within walking distance.
07/20/13 Aquariuz Tahlequah, OK
This was a great stay on our vacation. We stayed in a double bedroom suite and it was great. From the reception at the front desk to breakfast in the morning it was all wonderful. I guess they have a program where they recognize a guest of the day and we were lucky enough to be that guest. It was a great experience.
"Clean, good location for Asian, free breakfast, free food Monday-Thursday"
07/07/13 Tom Y Phoenix, Arizona
Staying here for the weekend getting ready for a job in San Jose. The nicest thing about this hotel is the kitchen. I like to cook and save money. It is next to the Milpitas Square where you can stuff from 99 Ranch Market a lot of Chinese restaurants. They offer free breakfast. They have social reception Monday-Thursday- free beer and wine and light dinner. If you IHG points you can book this hotel for only 5,000 point and that's what I did. I have booked over 10 nights during July and August. It is called the point break. I am a Platinum member. I asked to upgrade to a 1-bedroom suite, but they won't give it to me. For only 5,000 point a night, I am not complaining.
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