"1st Time. Best Time."
1st time in Hawaii. The room had comfortable beds, i had slept real good during my stay. The young man who was there was very helpful in giving me directions and suggestions for making my stay the best ever. Great working shower, tv, microwave, frig, and i even requested a wake up call, and was able to get up get ready to get to my destination in enough […] time. Can't thank you enough for everything especially for the smile. If God willing, i would Love to come back for another visit Read moreGenuine Hotels.com guest review
"You get what you pay for."
Though the location puts you near the heart of Waikiki, the age and condition of the hotel was something not so welcoming. The staff was helpful and assisted any way they could. The hotel appeared run-down and the elevator situation is particularly annoying. The room was vacuumed and essentially clean. But the carpet was stained (from what we do not […] know)and the main window hasn't been cleaned in who knows how long. The view would have been nice but it was like looking through a privacy shower door. Guess the dirty window kept the room shady! Time for a true renovation. Read moreGenuine Hotels.com guest review
"Monarch needs to improve"
The hotel needs improvement in the bathroom and WiFi should be rooms not in the lobby please. They should also serve complimentary breakfast daily.Genuine Hotels.com guest review
I will never stay at the Hawaiian Monarch on Niu St in Waikiki. I did NOT have a good experience. The room looks clean but wasn't. Dust in drawers, lint under guest book, bible had grime on it, NO bathroom amenities, NO internet, headboard fell while I was laying on bed, too old and outdated, very shady service.Genuine Hotels.com guest review
"Do NOT stay here!"
This hotel would be comparable to a motel on the mainland, but for 5x the price! There were stains on the box spring covers, the carpet was so filthy my feet were black after walking on it, there was mold growing on the tub stopper, a giant rust stain behind the toilet. And to top it off, we walked through a cloud of pot on the way to the elevator when […] checking out. And all the manager, Vanessa, had to say was this is a "budget" hotel, as if that is justification for the deplorable condition. Tall people would have a very hard time taking a shower. I'm 5'1", and I could easily touch the ceiling. The tv is no bigger than a computer monitor. There are several hotels that are cheaper with last minute bookings, and in FAR better condition. Read moreGenuine Hotels.com guest review
Carpet needs to be replaced. Elevator needs to be upgraded, so slow! Shower tub needs to be updated.Genuine Hotels.com guest review
"Do not stay here."
The lobby smelled of raw sewage. My room was tiny with no lanai. The bed was dreadful. The carpet was old, worn faded and badly stained. I spent one night of my life in the Hawaiian Monarch and that was one night too many. Spend a few bucks more and stay somewhere else!Genuine Expedia guest review
"Served Its purpose, good cost"
Cheap. decent location. (not by the ocean but close enough to where most of the event pick ups were at). Older, not the cleanest but it was worth what we paid.Genuine Hotels.com guest review
"Decent for the price and location"
The beds are very tiny. The mattresses are not kept clean but the sheets are. There is no television in the room. Two occupants stayed here for two months. The bedspread was not wasted in over a month 1/2 of the stay until it was requested to be done. They do provide a decent kitchenette setup. Beautiful location on the beach with a river. Convenient […] location for meals etc. Grounds are kept tidy. Internet is sporadic sometimes. Read moreGenuine Expedia guest review
"Adequate to help student relocate to college Oahu"
The weather was hot and humid- hey, welcome to Hawaii. We got done what we planned. Honolulu has a massive homeless problem. The bus service is very good; however, there are no route maps or schedule times at the bus stops nor any route maps inside the bus- leads to confusion! Contacts with businesses often showed that the focus was on getting your […] money and not much else. At the hotel it was often hard to see any proactive behavior from the front desk staff. Read moreGenuine Hotels.com guest review
"Front desk not very welcoming, but room ok"
Every time I went down to the lobby, no one was at the front desk. I had to yell so they would come from the back. And no apologise ,no smile.... There is no ice machine in this hotel so don't get hurt...Genuine Expedia guest review
"not very good hotel"
hotel walls so thin could hear everything in rooms around you. one of the hotel staff every time asked her anything it was like you were taking her first born child. All other staff was great and helpful. overall condition of the hotel was lacking. If you go to the hotel make sure if you have a car add in $20 a day for parking. none of the tours stopped […] at the hotel had to walk to one of the other hotels to catch any shuttles. Bathroom showers not cleaned well had black mold in shower. Read moreGenuine Expedia guest review
The hotel was horrible. First I was nickeled and dimmed for things that were presented as standard. There is not internet unless you pay for it separately. There is no safe unless you pay for it separately. The carpet is worn and dislocolored. Never vacuumed. There is no replacement of soap or shampoo. I had to go to the front desk to get it myself. […] No clean cups or glasses. I had to wash the ones given to me on the first day. There is no "Lobby". Just an open air space with a few hard chairs to sit on. No receptionist stays at the desk and there is no bell. One has to call out: "Is any one there?" Then wait for someone to show up. I have stayed at 5 star hotels and small motels, but have never had such a poor experience. Terrible place to stay. Read moreGenuine Expedia guest review
Not sure where to start. In my opinion this is one of the trashiest hotels I have ever stayed at. It definitely needs a major upgrade. The rooms were tiny. The AC did not work and when it did it was very loud. The bathroom was disgusting. Attempts at fixing things were obvious but they have failed. The service people were nice but too bad the management […] doesn't seem to care. Read moreGenuine Hotels.com guest review
"Good value for the money."
Our stay in Hawaiian Monarch was fine. The hotel was inexpensive for Hawaiian prices, clean and located within walking distance to the beach. It does need updating and some of the staff could be friendlier but again you do not expect perfect at discount hotel.Genuine Hotels.com guest review
"Not close to the beach."
Staff's attitude variable. Housestaff is great and deserving of tips. The hotel is far from Waikiki beach. It's a good walk if you want to go swimming.Genuine Expedia guest review
"Hotel being half converted into condos..."
Rooms are old, carpet stained, but they did try to put a fridge, a non working safe and coffee maker in the room. Coffee supply was only for the first nite. Not replaced all thru my 5 days stayGenuine Expedia guest review
No wifi in room. Very Basic. Filled my requirements for the two night stay. I think it's also a place where people live. IT does have it's own bar and night club in the hotel which was nice since its far from the night life like the Hilton.Genuine Hotels.com guest review
"Good for the price"
We stayed here for one night as our entire stay was not available at the resort we stayed at the other nights. For the price, this hotel was decent. No frills but it was clean, safe, staff was friendly and helpful, parking was $20 for the day, location was near shopping, the beach, etc. If you're on a budget and need a decent, clean, friendly place […] to stay, this is a good choice. It was pretty quiet too - didn't hear the neighboring people but then again, we didn't spend too much time in the room as we were out enjoying Oahu. Read moreGenuine Hotels.com guest review
"Pretty good for the price"
I wish I had spent a little more to stay somewhere else, but overall no complaints. They advertise as a discount hotel, and that's exactly what it is.Genuine Expedia guest review
"Procedure for parking sucks"
Won't let you park your car because they want you to check in first. They said park my car on the side and walk to the front desk. My plan was to park my car first. Then go to front desk and check in. When ever I decided I needed my car I would show them my room key and pay for parking at that time. My point to the whole story is this. I don't want […] a hassle going into any parking structure because once you enter my car is trapped. So what's the point in paying for parking in advance. It's just a pain in the a_ _ _. Won't be staying here again. Read moreGenuine Hotels.com guest review
Well, we only stayed for one night. The pool is pretty nice but that's it. The beds are very uncomfortable and the rooms were not really clean. We would not go there again even if the price is good.Genuine Expedia guest review
"Nice hotel, lovely staff"
Enjoyed my two night stay at the Hawaiian Monarch Hotel. It's not terribly close to beaches but was convenient and the staff was most helpful.Genuine Expedia guest review
"Needs major updating"
Not much on the positive side except large pool deck. The beds were uncomfortable. Old peeling paint, mildew etc. It is part hotel and part residence where people rent monthly. Signs for us to take out our own garbage to 4th floor, also no ice machine available for entire hotel. The elevators are slow, no a/c and get hot, stuffy and very stinky. There […] are no noise barriers, can hear everything in hall, other rooms and even the emergency vehicles and we were over 20 stories up. Would not recommend. Read moreGenuine Hotels.com guest review
Booked for a company trip to do some work in the area. It was well located close to downtown and was overall a nice hotel.Genuine Expedia guest review
People who worked there were nice. Ok if you need a cheap hotel. Lamp shades were bent and stained and blinds were broken.Genuine Hotels.com guest review
this is in appropriate what you get is what I say or you survey is tainted and useless learn how to do your research with out distorting the resultsGenuine Expedia guest review
"Rundown, shabby, and not too clean"
You get what you pay for, and you didn't pay much here. The Monarch is threadbare even for a budget hotel. I doubt that any major renovation or repair have been done since the 1970's. Furniture and TV are very old and need to be replaced. The air conditioning is a small, very old, noisy wall unit that had two temperatures--warm and warmer. Both the […] room and the bathroom could have been cleaner. The hotel staff was either very helpful ( the gentleman who checked us in) to miserable (the woman who checked us out). The hotel is in a good location. If you are going to Honolulu, spend the extra money and upgrade to a better hotel. You won't be sorry. Read moreGenuine Expedia guest review
"The receptionist was not very friendly."
When we arrived at the hotel we had to wait for the receptionist to come to the front desk. We couldn't see a bell to ring. When she finally got there, the receptionist looked like we woke her up and was very business like but not friendly at all.Genuine Expedia guest review
People were very pleasant, hotel is pretty old. I like the overall impression. Nice area, Waikiki Is great!Genuine Expedia guest review
"Hotel from HELL"
First five minutes in our first so called suite, we experienced a roach. After that the rest was history. Thank God we did not spend much time in our room. We only slept there at night. Very small rooms, terrible bathrooms, Hotel needs a major over haul.Genuine Expedia guest review
Hotel staff very rude ! Especially when they know u booked thru "hotels.com" !Genuine Hotels.com guest review
The hotel is old and outdated. This property needs some serious upgrades to the rooms. The staff is nice, parking is through a third-party, which cost $20 a day. A common complaint of all guests is that the key cards constantly do not work, even among the condo residents. The thing that made hotel room okay is that it has a microwave, coffee maker, […] and mini fridge. Read moreGenuine Hotels.com guest review
"Great location, great staff"
This hotel gives you a lot for your money. If you are going to complain about how old the hotel is, or lack of fancy-schmancy amenities, then don't stay here. If you are going to complain about the dingy curtains, old carpet or the beds, don't stay here. But, if you want a clean, comfortable hotel with a pool, great views, wonderful staff, and a fantastic […] location to Ala Moana, shopping, Waikiki, the beach, and the Hilton Hawaiian Hotel, then stay here. I loved the location and the staff was really friendly and helpful. They even helped me get a picture of the Ala Wai canal with Diamond Head in the background. This hotel is old, but you can't beat the service and location. Read moreGenuine Hotels.com guest review
"Low-budget roach motel"
Terrible experience at the hotel not clean at all for one it was very dated the staff was very nice but the hotel room was roach motel at it's best.... Never recommend this place to anyone.... I stay in hostels and this was terribleGenuine Expedia guest review
"Great location. 10 minutes from airport no traffic"
Pros: Decent cheap hotel. Good pool/ jaquizzi. Cute restaurant downstairs. Great location, 10 min from HNL airport no traffic. 2 min from nearest gas station. 5 min drive from mall/ Waikiki beach/ zoo Cons: Parking is expensive $20/ 24 hours. And the housekeeper didn't come by. Customer service is ok, don't take things personal. Thin walls.Genuine Expedia guest review
O.k. To use as a budget base, not to spend time hereGenuine Expedia guest review
"Good for relaxing"
This place was nice. Its ok if you just want to get away, to someplace inexpensive. The only thibg about the rooms was that its hard and the mini fridge was on the ground (could have at least put it on a table).Genuine Expedia guest review
"I WILL NEVER RECOMMEND THIS PLACE!"
I thought it was a very convenient stay for only one night. But it is NOT A PLACE TO STAY ANY LONGER than that. NOT MY CUP OF TEA AT ALL...Genuine Expedia guest review
We were very pleased with the hotel for the cost, less than $100 per night and firm beds, very clean, ten minutes from the beaches and helpful staff. We'll stay there again.Genuine Hotels.com guest review
Floors were filthy bathroom was filthy. Will never go back. We did not feel comfortable good thing is we only stayed one night.Genuine Expedia guest review
Front Office - Service - Help totally rude. No eye contact whatsoever when asked any questions. She should not be there she doesn't completely answer you the proper way completely rude & no manners. It would have been better if they have the maid in the front office to welcome you. There's no ALOHA welcome. Definitely would not come back.Genuine Expedia guest review
The hotel is like an old run down apartment building, everything was dirty and/or broken. The $20/daily parking fee is also ridiculous.Genuine Hotels.com guest review
"Close to the exit of Waikiki"
Surrounding area was the best part of staying at this hotel. A parking fee that you have to pay in cash/not part of the hotel was inconvenient. The room was comparable to a motel, not a hotel. It is a tall building, so the view was nice.Genuine Hotels.com guest review
"4 walls and a bed"
That's all this place was, a bed and 4 walls. Motel 6 is better than this place. Stained greasy looking floors that haven't been vacuumed, yellow stained tub, squeaky stiff bed, windows that don't open, closed caption tv, no useable outlets, alternating hot/cold water, and obstructing furniture. That's just in the room alone. My first visit to the island […] and I was really disappointed in the outside alone. A rundown place with little to offer, for a few $$ more stay place better. They shutdown the water at 9am for repairs, I couldn't get an early check-in and that's after I had to call 4 different times.Wifi was a charge in the room, but not in the lobby. The lobby was 3 chairs in front of the desk that were always filled with residents. The hallways were permeated from the restaurant cooking below(some bad/good smells). No soap for purchase in the laundry area, I had to go to the pharmacy down the block, which conveniently had a Laundromat next door. The only plus was the Laundromat in the hotel had credit card washing/drying machines, so no need to get coins, but the Laundromat next to the pharmacy was cheaper 1.25/2.75 at the hotel.I could only find to 2 good outlets to use,1 behind the bed after moving it and the other in the bathroom.There hairdryer was a joke, I could blow harder than that thing. Sirens were a constant alarm clock. My next stay I will spend the extra $$ and stay at a better place. It worked, and the staff was friendly but just not worth it for the price. Read moreGenuine Expedia guest review
Omg,,,needs a facelift!Genuine Hotels.com guest review
"close to everything"
This hotel is not a five star place but it is comfortable and close to all the sites. I went to see my boyfriend in the army for three days and the hotel was perfect.Genuine Expedia guest review
"JUST A PLACE TO SLEEP"
THIS PROPERTY IS AND HAS BEEN TIRED AND IN NEED OF A VAST REMODEL/REJUVENATION. A BROCHURE IN YOUR LOBBY REFERRED US TO AN ABSOLUTE DIVE BAR THAT DID NOT EVEN SERVE FOOD, AND THE ON-SITE BAR WAS BEYOND GHETTO. HAVING SAID THAT, THE STAFF WAS HELPFUL AND VERY VERY KIND.Genuine Hotels.com guest review
Overall, the hotel was clean; however, the lobby/hallways had a smoky smell. The room was clean and comfortable enough. The hotel location is very convenient for downtown Honolulu, but noisy as outside noises such as ambulances, police cars were louder than expected.Genuine Hotels.com guest review
Scary. Run.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )