All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
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444 Niu StreetHonoluluHI96815United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
2.7 / 5Fair

Score breakdown (from 407 reviews)

Average rating for:

  • Cleanliness
    2.9
  • Service
    3.2
  • Comfort
    2.7
  • Condition
    2.5
  • Neighborhood
    3.4
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1.0 / 5Poor
"Old and outdated small room"
My stay in the hotel wasn't the greatest old and outdated. Just based For the price I stayed at another hotel that was awesome for the same price. My stay in this hotel I will never be back in this one again.
Genuine Hotels.com guest review
Other trip Apr 16, 2016
Robert
US
1.0 / 5Poor
hotel smelled awful was very out of date.
Genuine Hotels.com guest review
1 night trip Apr 11, 2016
Karl
US
4.0 / 5Excellent
"Hawaiian Spring Break 2016 Getaway!"
Hotel's in a nice location, with good restaurants downstairs, nice pool area at 6th Floor. The travel agents are really awesome at the lobby and you can also rent a Smart car at the same place. The hotel employees are polite and caring esp. Rachel and her Manager Vanessa. They kept our luggages for us after we checked out to go sightseeing some more before our flight. The Asian male hotel attendant was also neat, he gave us a room with a nice view on 17th floor. The lady who helped me with the safe key was also wonderful, she even went to our room to bring the key, and she did it right away, for less than a minute. Only thing missing is the WIFI in the room, you have to go to the lobby area to use internet. Room was clean, just at times forget to put new soap and also replenish the sugar and cream, but the lobby keeps a stock of sugar and cream so it's ok. Overall excellent clean and in order! I also like the fridge and microwave and coffemaker and safe! Need a place to hang coats though in the room. Hallways and lobby carpet etc. may need updating, but still ok. The hotel security's ok too, nothing lost/missing so far, thank God. Overall great stay! Already recommended to friends!
Genuine Hotels.com guest review
4 night family trip Mar 29, 2016
A Traveler
US
2.0 / 5Fair
"If you just need a bed in which to sleep"
If you just need a place to sleep convenient to the airport
Genuine Hotels.com guest review
1 night business trip Mar 11, 2016
A Traveler
US
3.0 / 5Good
I knew the hotel and the location very well. Hotel shows normal wear and tear for its age but still a bargain. My hotel room had some speculator views. My only complain was the WiFi. I had planned on doing a lot of work in my hotel room on the internet. WiFi was advertised on the web site and booked my room with that in mind. I was informed at the front desk that the internet connection was non-existent in my hotel room. Even the lobby WiFi offered as a backup was useless. I almost canceled my reservation when I found out. I managed to get much of my work done at cafe shops but this was a very large inconvenience and should be addressed.
Genuine Hotels.com guest review
7 night trip Mar 9, 2016
Andrew G
US
4.0 / 5Excellent
Had a great view of the canal. Room was smaller but who goes to Hawaii to stay in the room?!? Front desk staff was NOT helpful with any sort of tourist type information. Overall I would say "ok"
Genuine Hotels.com guest review
2 night trip with friends Jan 21, 2016
Joanne
US
2.0 / 5Fair
"5to10"
I don't like one off the crew worker the one he work at nite with the ball head not friends at all. Well next vacation will not go there again
Genuine Hotels.com guest review
5 night trip with friends Feb 2, 2016
Chanthalack
US
2.0 / 5Fair
"Ho-hum hotel"
Hotel parking cost additional $25 per day. Also if you want to use safe in room, cost was $3 per day for a key to the safe. Rooms were in dire need of updating.
Genuine Hotels.com guest review
3 night romance trip Jan 27, 2016
A Traveler
US
1.0 / 5Poor
"likes and dislikes"
Close to the beach and the staff were very nice and helpful. The carpet in the room was filthy. Didn't look like it had been vacuumed in a very long time. Will never stay again in this hotel. Two friends stayed in a condo that was better maintained and same price. Will look elsewhere if I decide to return.
Genuine Expedia guest review
Other trip Jan 5, 2016
A Traveler
US
1.0 / 5Poor
"WARNING!"
Hawaiian Monarch Hotel stinks! Moldy and smells like garbage
Genuine Hotels.com guest review
8 night trip Oct 24, 2015
A Traveler
US
2.0 / 5Fair
"25th anniversary"
Front staff not very useful. Door card stopped working 2nd day we were there. Had to beg for new linen and towels because the room had not been turned down. Had to share one bath towel with spouse.
Genuine Expedia guest review
Other trip Dec 31, 2015
Delia
US
2.0 / 5Fair
"Disappointed"
Severely worn out signs for almost everything: especially carpet, bathtub, and wall painting.
Genuine Expedia guest review
Other trip Dec 31, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel because it accessible."
My stay was good the staff were very good. The location was very good because you can get to any place from there.
Genuine Expedia guest review
Other trip Dec 9, 2015
A Traveler
US
2.0 / 5Fair
"OK"
NOTHING SPECIAL NO FREE INTERNET IN THE ROOM OLD BATHROOM
Genuine Expedia guest review
Other trip Nov 30, 2015
ALOHA
US
4.0 / 5Excellent
"Very good!"
Very good!
Genuine Hotels.com guest review
1 night business trip Nov 11, 2015
JAIME JR
US
3.0 / 5Good
"to close no comfort"
I even left one day early due to how unfomfortable I felt there with my children and wife. If i new of bar down stairs and how often police was called never would I have bought my family there. And to top it off i never got reimbursed for checking out a day early. First and last time I go to this hotel.
Genuine Hotels.com guest review
7 night family trip Sep 8, 2015
elisha
US
2.0 / 5Fair
"Staying at the hotel"
Hotel wasn't that good staff wasn't helpful with our stay. The room wasn't up to date and it look like the bed wasn't change for a while. Good location but hotel wasn't that good.
Genuine Expedia guest review
Other trip Oct 28, 2015
A Traveler
US
2.0 / 5Fair
"Cheap but..."
NOT okay with shower, phone, wifi.... But the staffs were nice!
Genuine Expedia guest review
Other trip Oct 15, 2015
しん
US
3.0 / 5Good
"Parking expensive"
The stay was nice just the parking was expensive.
Genuine Hotels.com guest review
1 night trip with friends Oct 9, 2015
Nancy Rose
US
2.0 / 5Fair
"You get what you pay for."
Expect the housekeepers to walk in at 8am every morning without notice. The carpet is disgusting, and the bed isn't comfortable.
Genuine Expedia guest review
Other trip Sep 30, 2015
A Traveler
US
3.0 / 5Good
"hospitable hotel"
although it is not a top notch hotel compared to the upper scale hotels like Marriott or Hilton, the amenities were considered average but acceptable except for the excessive charge for the daily parking. The hotel provided a crime free atmosphere and courteous service.
Genuine Expedia guest review
Other trip Sep 29, 2015
Pacifico
US
3.0 / 5Good
"Inexpensive choice"
Not too bad for the price but it is co-located in a condo and the conditions are not that great
Genuine Expedia guest review
Other trip Sep 29, 2015
Jesus
US
1.0 / 5Poor
"Terrible room , terrible services"
We got to hotel around 10.00 p.m. Person on front desk was very rood. We had chance to get food for dinner and next day breakfast from closest ABC store. But when we try to use icebox we foundout that it not working. We call front desk ans same lady who help us for check-in com to our room and told us that she will leave note that next day someone will come and fix it. Next day noon they change the ice box (but they could do it same time when we call them). Until next day all our food spoiled. We try to speak with hotel management but no way we could find him.
Genuine Expedia guest review
Other trip Sep 17, 2015
Armineh
US
2.0 / 5Fair
"Staffs need more customer service skills"
One of the staffs there has some interpersonal service skill issues. She doesn't smile or greet guests as they come in or check-in. She had me stand and waited more than 10 minutes while she does her own things in the back. Even when she saw me standing there she didn't say anything. She never greeted me or even say Hi when I check in. She is rude and unmotivated worker for the hotel. I would not book my stay here again on my next trip.
Genuine Expedia guest review
Other trip Sep 11, 2015
A Traveler
US
5.0 / 5Outstanding
Nice hotel 0.5 miles away from the beach. Stores across the street. Cars mopeds Rentals below the lobby. Great staff. Great window view.
Genuine Expedia guest review
Other trip Sep 7, 2015
A Traveler
US
3.0 / 5Good
"Very adequate..friendly staff and security"
Good security, great front desk ataff always willing to give you advise about the area..the one desk clerk Cilff was especially helpful and accommodating to all the guests he was a great person!!
Genuine Expedia guest review
Other trip Sep 5, 2015
A Traveler
US
2.0 / 5Fair
"Ok"
Awful no parking. You have to $25 for a 24hr parking. It sucks when you stayed for a week. Room has bed bugs. I got bit by bed bugs. Housekeeper came in the room and want me to show her the bug. Good thing I kill the bug and put on a kleenex. The next time I got bit..I took a pictures of the bugs I kill. I will never stay or recommended to anyone.
Genuine Expedia guest review
Other trip Sep 1, 2015
Polygirl
US
1.0 / 5Poor
"thin walls, no wifi, no lobby"
if you want wifi, you have to rent a modem router or go down to the lobby, which is just a row of chairs facing the check in counter. Beds are worn out. Strong but dusty AC. parking is 25$ a day. there was strong smell of smoke in the lobby for a non smoking room. Walls are so thin, you cam hear neighbor's tv at 1am. Beds are flat, i can feel the springs. the beds also make squeaky noises when you move. Pretty sure neighbors can hear us. Overall, this is a pretty ghetto hotel. Worse than a motel. There is a ghetto bar & club downstairs that open till 6am. Always see police cars park in front of the hotel's club.
Genuine Expedia guest review
Other trip Aug 29, 2015
A Traveler
US
3.0 / 5Good
The service was bad
Genuine Hotels.com guest review
6 night trip Aug 16, 2015
vaa
US
2.0 / 5Fair
"Too far for the heat"
Couldn't park til I was checked in. Finally got a room early and able to park. Hotel Website said parking was $20/day but it was $25/day. Some from desks were friendlier than others. Room smelled like smoke even though it was non smoking. Libby and Hallways are not air conditioned but rims were nice and cold constantly. I ended up in Waikiki often and the walk during the hot humid season was dreadful. I'd pay more to stay closer and have more amenities. It's like flying a cheap airline. You get the necessities but everything else costs. Bar in hotel was the saving grace.
Genuine Expedia guest review
Other trip Aug 23, 2015
A Traveler
US
3.0 / 5Good
The location was convenient. Not a super clean, top of the line hotel but it is a place to sleep. The air conditioner in the room was soooo loud! It was hard to sleep with that noise. One day, the housekeeper cleaned only one bed and not the other one. I found that odd. Overall, not so bad but they could do better. No internet in the rooms.
Genuine Expedia guest review
Other trip Aug 21, 2015
A Traveler
US
3.0 / 5Good
"Discount"
I got this hotel at the last minute for a 1 night stay in between vacating my apartment and flying to move to the mainland. It's not the nicest by any stretch, but the gentleman at the front desk was very kind to me and I had a bed to sleep in. The paint is peeling a bit and there is no wifi in the rooms, but I had a lovely view of the Ala Wai Canal to eat my breakfast in front of.
Genuine Expedia guest review
Other trip Aug 20, 2015
Steph
US
2.0 / 5Fair
"HORRIBLE"
Dirty unmaintained rooms. We had 3 people booked in room. Set up for two only. Had to ask for more towels daily. Had to actually sign for another towel for our third person!!!! At the front desk! The shelf above place where you hang clothes had an inch or black dirt on it! Mold in shower stall. sink cracked and broken. Hallways smelled horrible. After dark you are in gangster land! Staff rude! . Sheet rock broken, Windows cracked and broken. Carpet worn out!
Genuine Expedia guest review
Other trip Aug 16, 2015
James
US
2.0 / 5Fair
"Close to beach but not very clean"
Location is great, a lot of smokers and drunk people hanging out around the front. Downstairs bar is very similar. Not a great family place.
Genuine Expedia guest review
Other trip Aug 10, 2015
Rich
US
2.0 / 5Fair
"NEEDS NEW CARPET"
THE ROOM IS OK BUT THE BATHROOM NEEDS FIXING. SHOWER IS TOO SLOW AND MOLDS ON THE CEILING PLUS MOLDS NOTED IN THE CARPET NEAR THE WASHROOM. NEEDS NEW CARPET
Genuine Hotels.com guest review
7 night family trip Jul 12, 2015
A Traveler
US
1.0 / 5Poor
"Home to the homeless"
This was by far the worst hotek I ever stayed in. It was pretty much equivalent to a Hostel only there were no students. Just homeless and dirty people.
Genuine Expedia guest review
Other trip Aug 2, 2015
Antonio
US
4.0 / 5Excellent
"Good for a bargain"
Stayed on the 17th floor. Staff was helpful and friendly. I enjoyed the short walk to Waikiki from the hotel. Great location for necessities. Not the fanciest, but was perfect for me, traveling alone with multiple activities during my stay.
Genuine Expedia guest review
Other trip Jul 22, 2015
Bambi
US
1.0 / 5Poor
"Hotel needs a makeover"
Visiting family on this trip, when we got to the desk nobody was there. After checking in and got on the elevator which was hot, we made it to our very small room. The carpet was stained and discolored it was at one time a dark green but has since lightened to a lime green. The bathroom was small and the shower difficult to turn on. We rented a car for the stay and had to pay $25.00 a day. Don't think I will book at the Hawaiian Monanarch again!
Genuine Expedia guest review
Other trip Jul 21, 2015
A Traveler
US
1.0 / 5Poor
"Bed bugs, all bit up. headboards fell on us."
Woke up with bug bites and while we where sleeping the headboard came off the wall and fell on us.
Genuine Expedia guest review
Other trip Jul 5, 2015
desi K
US
1.0 / 5Poor
"Terrible"
The bed was like a rock, rug was old, stained and very dirty. When I asked about ice they said no ice machines and if I wanted some, I needed to go buy it at a local store. Very disappointed
Genuine Expedia guest review
Other trip Jun 29, 2015
Linda
US
1.0 / 5Poor
"Pass on this one"
Pool was nice, not heated, but nice. Laundry facilities were also nice. No signs anywhere. Just had to wonder to find both pool and laundry. No signs saying which elevators to use. Condos on one side, hotel on the other. I'm guessing it was beautiful in its hey day but is just old and musky now. SUPER thin walls; you'll hear waaAayyyyyy more than you want. Receptionist was flat rude every time we talked with her. It's within easy walking distance to lots of things. Shower was ridiculously short and dirty. I wished I would have paid the extra $20 a night for a decent hotel. And they charge $25 a night to park a vehicle.....cash only. Pass this one by!!!!
Genuine Expedia guest review
Other trip Jun 14, 2015
carrie
US
3.0 / 5Good
"1 day, 1 night stay"
1. There is no (free WiFi) in the rooms. ONLY in the lobby. 2. The shower was hard to work. 3. The bed wasn't firm (there is a dip) as an old mattress would. 4. Hole in the curtain. 5. Hotel room wasn't cleaned well. Saw a few items left behind from previous guest.
Genuine Expedia guest review
Other trip Jun 11, 2015
A Traveler
US
5.0 / 5Outstanding
"most helpful staff I ever came across"
hotel is not really too far from beach. Room I stayed in was 1 room with 2 bed for price I paid it was nice and comfortable. what I liked about this hotel the most was staffs they were really nice and friendly, answered all my questions with very nice manner with smile. they were all friendly. I wouldn't necessarily every staff on the front desk are nice, but ones I came across were very professional. their service is probably reason if I were to visit Hawaii again I'd stay in this hotel again.
Genuine Expedia guest review
Other trip Jun 9, 2015
Jason
US
1.0 / 5Poor
"You get what you pay for"
My husband and I booked this trip last minute so we didn't select the nicest hotel/didn't do much research. The staff here were all very nice and helpful but the hotel itself was very old and run down. Our hotel room was terrible & had mold in it because every morning my husband and I would wake up with sore throats and stuffed up/feeling like crap. Then when we would leave the room to walk around downtown, we would start to feel better. I wouldn't suggest this hotel to anyone.
Genuine Expedia guest review
Other trip May 30, 2015
Kathleen
US
4.0 / 5Excellent
"Great View, Clean Room, Inexpensive"
Great view, clean room, excellent hotel employee, Clifford...the room provided all that we needed, not fancy...straight out of the 80's, but no problem for us...the price was right. We will stay there again.
Genuine Expedia guest review
Other trip May 18, 2015
Mark
US
3.0 / 5Good
"Close to the beach! Staff were fantastic!"
Staff were amazing! Very helpful and knowledgable. Location is great! The room was gross, there was blood on the hanger line in the shower... Discusting... The bed was like sleeping on a sheet of ply wood but that's ok because the hotel was really cheap, everything was clean with the exception of the hanger line in the shower. The pool was great! Loved the hot tub, and overall experience was good. Would love to come back soon.
Genuine Expedia guest review
Other trip May 17, 2015
James
US
4.0 / 5Excellent
"Expectations Surpassed"
I stayed at this hotel for 3 weeks. My stay was pleasant. I booked the hotel based on price, and considering it has over 20 floors, the possibility of a room with a view. I was not expecting luxury. I was expecting an older hotel with the basics: clean room with more than likely outdated furnishings, plentiful and consistent hot water, and a comfortable bed. I never heard any noise from the other rooms, and being located on the 18th floor, I got my view, which was incredible (the Ala Wai canal and the mountains to the east). Clifford, at the front desk, was wonderful....helpful, considerate, respectful, knowledgeable of the area, always friendly...I have never encountered a finer hotel employee, or for that matter, a finer person. All my expectations were met, and in some respects, surpassed.
Genuine Expedia guest review
Other trip May 12, 2015
Mark
US
4.0 / 5Excellent
"A much needed trip"
It was our first time in a hotel around Waikiki. We usually stay with families when we come to Honolulu. This time we decided to try staying at a hotel and we enjoyed our time there. Of course, we visited our families but it felt good coming back to sleep in the privacy of your own rented room. If we ever come back, I will definitely do the same, hopefully I don't have to pay for parking this time. Anyhow, we enjoyed it very much.
Genuine Hotels.com guest review
5 night romance trip Mar 30, 2015
A Traveler
US
2.0 / 5Fair
"Location is great but hotel needs major upgrades."
I probably would not be staying here again. Hotel is super old and outdated. Carpet needs to be changed. Bathroom toilet was literally crooked. Furniture was super old. Location was prime in the Waikiki area. Pool was ok. This is also a residential condo to a few weirdos who hang out in the front. The front desk stay, although very friendly, we're not very professional at all. A little too "aloha"!
Genuine Expedia guest review
Other trip May 11, 2015
Corena
US
2.0 / 5Fair
"No hotel parking, $25 a day for close parking"
Only Cera in elevators can get to certain floors and the parking was non avaible. Paint was peeling from doors.
Genuine Expedia guest review
Other trip May 10, 2015
y
US
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