Crowne Plaza Hotel Reading - Reading

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Genuine Hotels.com guest review

very good hotel ,we recomend.

Genuine Hotels.com guest review

Nice room. Good Service. Great Breakfast.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were disappointed in our last stay at the Crowne Plaza Reading. There was difficulty at the desk during check in and the two persons behind the desk had a tiff, with one walking away. The room itself was a handicapped room, which we did not request, so showering was a bother. There was an odor in the room when we first arrived and again when we returned […] to the room in the evening. My husband mentioned that we needed to find another hotel in which to stay, after 20 years of using this location. Read more

Genuine Hotels.com guest review

The room was clean, and spacious, but an in room mini-fridge would have been welcome. There were sliders out to a small sitting area, but the shrubs around it were overgrown. The lobby and pool area were nice, but free coffee in the morning and some kind of continental breakfast would have been appreciated. The area around the hotel was mostly strip […] malls. In all, I think the room was rather pricey for what we got. Read more

Genuine Hotels.com guest review

I was pleasantly surprised with the pool and the whole set up of the hotel amenities. I recommended to any body that has small children and need to recharge theyr batteries.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very clean, comfortable, great for business. Lots of meeting and work space.

Genuine Expedia guest review

We had booked a 1 night stay but found we needed to get there a night early so I called a reserved a room. Upon arrival, we were given keys and directions to our room. That room was already occupied. That has never happened to me before and I was reluctant to leave the room after that for fear someone else would have access to go through my things. […] They did give us a free drink for that!! Otherwise, the stay was alright but would never take children there. Really geared for business meetings. Read more

Genuine Expedia guest review

Very nice hotel, access into and out of a little tricky but convenient to shopping and eating establishments within walking distance.

Genuine Hotels.com guest review

The Manager spoke English. Not another staff I met did. Apparently that communication breakdown affected clean up because at 4 P.M. my room still wasn't ready. My breakfast got compted for it, with only the dissapointed look on my face but I had trouble ordering the next morning since the only other language I know is some German from my Army days. […] If you stay here brush up on your Spanish. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My first room was in the basement and it was small, dark, outdated, and the ceiling had cobwebs and a spider (I'm not kidding). I called the front desk and they very graciously moved me to a room on a higher floor. It was larger, newer, very clean and bright and had a beautiful view of the hills to the east. The breakfast buffet was great and the service […] was fantastic both at the front desk and in the restaurant. I didn't want to leave! I grew up in the area, visit often and will definitely stay here again and again! Read more

Genuine Expedia guest review

I have stayed there several times and it seems like they are doing some renovations. My room seemed like a newer one.

Genuine Expedia guest review

I was staying overnight because I was seeing a concert in Reading and the hotel was located in a very convenient spot. Close to the Sovereign Center (where I was going) and easy to get to. More info...(The Good) - The hotel itself was very nice, offered a pool and small but decent looking fitness area. I can't comment anymore on either because I didn't […] use them, but they both looked clean and presentable from what I saw. I don't know if the buffet was worth the cost, (it was a bit pricey), but the selection was good enough and the food and coffee tasty. And the last but best part was the bar/lounge. It was open until 1 am on a Wednesday, and the bartenders were great, very accomodating and friendly. They had a dance floor, played a variety of music (live DJ) and there were plenty of people (including myself!) dancing. The rooms themselves were clean (with the exception of a dead bug in the bathtub) and the beds were clean and comfortable. The Not-So-Great - I booked my hotel through this site and my reservation included the breakfast buffet for two people. Upon apprival, the front desk supervisor said I should not receive the breakfast vouchers because I had booked through a "third party reservation". I explained that I paid for the breakfast and she was very pleasant about giving me one voucher. But I had a guest and needed two vouchers, and the Office Manager was refusing to give me another voucher. If I had another person with me AND paid for two vouchers, why would I only receive one voucher?? I insisted on getting my second voucher and he begrudgingly gave it to me. I wasn't happy about that. I also wasn't crazy about housekeeping waking me hours before check out two times. The second time I asked them not to come back for a little while though and they didn't. Lastly, I was given an incorrect statement upon checkout and had to then call hotels.com to straighten it out. It was an inconvenience I didn't want to have to deal with on my first day home. All Read more

Genuine Hotels.com guest review

Everything was fine except there were 3 people in our room. So we needed 3 washclothes, towels, mugs & glasses. Each evening when we returned from our day I had to call service & request 1 of any or all of the above. I left a note requesting our needs and it was ignored & phone calls didn't correct the problem, they just brought up what was missing […] and the next day it was the same thing. Needless to say, no tip was left in room. Read more

Genuine Hotels.com guest review

This is the third time I have stayed at the Crowne Plaza for the Berks Jazz Fest. I have enjoyed my stay on all occasions. I believe the new restaurant on the premise is a little overpriced for the buffets, but the overall experience was terrific as usual. The rooms have been renovated and look terrfic. The new fitness center is absolutely amazing. […] My husband and I are planning to return again next year. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

I have very much enjoyed staying at the Crowne Plaza when I come into town to visit one of our offices. I called on Wednesday before my arrival and was told I could only stay 1 night - I had asked for 2 nights. I then found out upon my checkout on 2/11/11 that the activity they were planning on hosting was cancelled the day before. I found that very […] distrubing and felt that I should have been contacted as a courtesy as I had aksed them to let me know if there were changes in room availability. In addition, when asking for a wake up call 2 out of 3 time you do not get one. Read more

Genuine Hotels.com guest review

Nice

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very Happy with hotel. Staff was very nice. Would bring my own pillow next time. Close to LOTS of shopping and restaurants!

Genuine Hotels.com guest review

Our stay was great; the bartender and kitchen staff were extremely accommodating. They even made us a turkey sandwich with Thanksgiving leftovers (not on the menu). It was slightly inconvenient that the card readers didn't work on the back side of the hotel (closest entrance to our room).

Genuine Expedia guest review

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Genuine Hotels.com guest review

Clean, comfortable, friendly staff. Good fitness center, restaurant lunch just okay. Quality for the price makes this a good place to stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel, where I've stayed before, is in a nice location close to the mall and restaurants. Its big draw now, especially on Thursday nights, is a hip jazz club that brings in some really good local and regional talent. For a relatively modest cover, you get 2 hours of NY style jazz played at high levels of talent. I don't know how the noise level […] is for rooms in proximity, so that could be a problem, but even if you just like jazz alittle, the music scene is a welcome distraction on a normally tiring work schedule. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We have to stay frequently in Wyomissing and often the hotels are sold out. So book early. The Crowne Plaza was a joy, everything was great. The hotel buffet breakfast was particularly good. Really awesome, piles of ripe fresh fruit and a big selection. I am kicking myself because I did not get the name of the chef who was making the omelettes at 8:30 […] AM on Sun. 10/10. What a great guy he was working so hard and so fast and cracking jokes and making everything happen so skillfully. Every now and then you run into someone who is just a genius at his job. And this guy was one of those - thanks for making my day. Read more

Genuine Hotels.com guest review

See above

Genuine Expedia guest review

Very impressed, very clean, great value

Genuine Expedia guest review

Great Place! Great Service! Enjoyed the stay. Room was nice! Room serivce for Breakfast was great!

Genuine Hotels.com guest review

Much improved over my last stay 5 years ago; renovated rooms are comfy and well appointed.

Genuine Expedia guest review

Nice place to stay, in decent shape, probably needs a re-do in 3 or 4 years. There should be little refrigerators in the rooms, that is standard in almost any decent hotel.

Genuine Hotels.com guest review