Knights Inn Chattanooga - East Ridge

No cable, didn't bother making the bed, lied about whether they were able to fix the cable--conflicting stories from different employees. Room smelled of amonia.

Genuine Expedia guest review

Nothing like the pictures. Very run down hotel. The front desk tried to charge me again what I had already paid hotels.com. did not feel very safe.

Genuine Hotels.com guest review

I put up here to break my long journey to Orlando. It was conveniently located off I75. The reception was smelling bad and my kid was actually blocking his nose all the time while passing the reception. The room had microwave and fridge which was convenient. Shower and other things were in working condition but there were no towels. I asked for 4 and […] they gave me 3. It felt they were understaffed. It was just good to cover my nights stand. Read more

Genuine Hotels.com guest review

when we arrived the desk clerk was friendly, we reserved a king size bed non smoking room, my husband suffers from anxiety at the worst. so when we walked into the room it was two queen size beds clerk not even mentioning at all my husband says to me dont make a seen. so we stayed. through the night we heard loud doors slamming a people running from […] above in which woke us up several times . we had an appointment early before leaving i mentioned something to a maybe housekeeper bout r stay she gave me number to call in which i had to call serveral times just to get to talk to someone Read more

Genuine Hotels.com guest review

Knights Inn is a rundown hotel, owned by foreign interests who try to maximize their investment, not provide for a unique guest experience.

Genuine Expedia guest review

This hotel was a complete joke. I felt as though my husband should have left me money on the nightstand. The room was trashy. Everything they said I'd have in the room was a lie. We had 1 towel and the bed was dirty and had cigarette burns on the blankets.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The place was dirty. As soon as we walked into the lobby to check-in, cigarette smell was all over the place. Not even in a no smoking room did we sleep odor free. Unfortunately I could not leave having prepaid. The carpet was very dirty; I could feel it stick to my foot as I walk.

Genuine Hotels.com guest review

The only pleasant thing was staff and the price was cheap. Outside looks good. Inside the motel is a different story. Dirty. Easy to see the place has had no attention in a very long time. Knobs missing off drawers. No bulbs in lamps. Towels of poor quality. Uncomfortable old full size mattress and box springs ( was expecting queen size ). No refrigerator […] or microwave. No phone or clock in the room. Pool area looked like a greenhouse and temperature inside was hot, hot, hot. No I would not stay there again Read more

Genuine Hotels.com guest review

The place was super nasty full of roaches! smelled like smoke...

Genuine Hotels.com guest review

This is the worst hotel I have ever been. There is a real problem with roaches all over the place, even in the freezer. Carpet is too old and smells like hell.

Genuine Hotels.com guest review

No towels Carpet was dirty Walls were cracked No bargin

Genuine Expedia guest review

one of the things we wanted in a room was pool. they had one but it was closed waiting for inspection. the cable went out along with the wifi. There was soap still on the tub when we checked in along with small black hairs on the shower walls. we only slept there and stayed out the rest of the day. so for the price I guess it was ok for that reason. […] The staff was all very nice. Read more

Genuine Hotels.com guest review

i stayed for 2 nights and had no maid service i had to go the front desk to get towels

Genuine Hotels.com guest review

I'VE NEVER BEEN TO SUCH A FILTHY HOTEL! MOST OF THE LIGHT BULBS WERE BURNED OUT, THE FLOOR LAMP HAD THE CORD WRAPPED AROUNT THE POLE OF THE LAMP. DIDN'T LOOK SAFE TO PLUG IN. STAINS ON THE SHEETS. DIRTY PILLOWS! LOBBY AND CARPET ON STEPS WERE DISASTEROUS. ROOM WAS DIRTY!! SCARY LOOKING. I CAN NOT BELIEVE THAT HOTELS.COM WOULD EVEN USE THIS HOTEL! PLEASE […] TAKE THIS HOTEL OFF YOUR LIST SO YOU DON'T HAVE MORE DISAPPOINTED CUSTOMERS. WE COULD ONLY STAY 2 HOURS AND HAD TO LEAVE. COULD NOT STAY A MINUTE LONGER! PLEASE KEEP UP YOUR REPUTATION AND "DUMP" THIS "DUMP". Read more

Genuine Hotels.com guest review

The hotel room was very sparce without a phone or alarm clock. But it was okay for a cheap stop off point for the night. The waffles in the AM were a plus.

Genuine Expedia guest review

The main reason we chose this hotel is because we wanted an indoor pool for the kids. When we arrived and ask what time the pool closed we were informed that the pool was down and did not know when it wouldbe repaired. Then we get to the room and there were no towels or wash cloths and we were suppose to have a room with 2 queen beds and both beds together […] barely make 1 queen. We had a room for 5 people and when I went to ask for a role a way bed I was told that they were all checked out and was given the stuff to make a pallet on the floor. The air was barely working then when I went back to the front desk to get more towels and was given 2 wash cloths and told that was all they had clean. We have stayed in a hotel several times over the last 20 yearsand this was the worst experience we have ever had. I would not reccomend this particular hotel to anyone. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I booked this room for our large family because it had enough space for a reasonable rate. I read a review on hotels.com with a great recommendation, but we were very disappointed. Every surface was grimy and sticky in the lobby. Every room and hallway smelled of cigarette smoke. The continental breakfast did not have anyone stocking the food, and the […] equipment didn't work. Read more

Genuine Hotels.com guest review

The price was resonable but the entire hotel smelled like cigarette smoke

Genuine Hotels.com guest review

We didn't have bath towels in our room. No extra toilet paper. For breakfast, I had to ask for more milk and syrup that had run empty. The walls are VERY thin. I could hear people and kids all night long. The room wasn't dirty, but is wasn't clean. This hotel looks nice on the outside but is very outdated.

Genuine Hotels.com guest review

Finding the hotel was hard because the address is combined w/ another hotel, Crown Inn. I waited for 20 min at the front desk for the attendant to show up to check in. I had to fill out some paper work, mostly car info. The res was for 2 people, but there was only 1 towel in the room. It took awhile for the same attendant to get another towel. The smoke […] detector was laying on top of the clothes hanger rack, not attached to the wall and may not even have worked. It at least wasn't wired up. The indoor pool is really an outdoor pool w/ an enclosure built around it. Parking was overcrowded. When shaving in the morning, a cockroach ran across the mirror. Enough said. STAY AWAY!!!! Read more

Genuine Hotels.com guest review