This hotel is in a good location - easy access to highway, gas, fast food, shopping for conveniences (WalMart, Target, Shoppers), etc. The parking lot is a bit of a mess (pot holes), and the cleaning staff isn't fluent in English (requests for clean towels/linens get delayed). Overall, a decent short-term stay. Could use some upgrades though.Genuine Hotels.com guest review
"promised but not delivered"
No breakfest at all. It was advertised as free breakfest but it was just possible to find it at McDonalds next door. No internet. Towels smeels. Carpet was completely wet. Heatering sistem noisy. Not recommend.Genuine Hotels.com guest review
Overall, the hotel staff is pleasant. The housekeeping staff does not quite understand English, so any direct requests for clean linens/towels may be delayed or ignored. Also, it is recommended to keep both the bolt and chain locks on the door at night.Genuine Hotels.com guest review
"A port in a storm"
A freak snowstorm forced us to pull off the highway or risk being stuck. This happened to be the closest hotel and was near the McDonalds, so it was the most convenient hotel to get to. The parking lot in front of our room hadn't been cleared although other sections had. We got stuck in the snow and had to use the trash cans in our room to dig out the […] next morning. We booked a non-smoking room but the room reeked of smoke. I tried to call the office on the house phone to see if we could switch to a nearby room, but the phone didn't work! I would not stay here again. The hotel was not heavily booked, why did they put us at the far end of the property in an unplowed area? There are plenty of other hotels nearby to chose from. Read moreGenuine Hotels.com guest review
the room was very nice, except for when I left the room I put the maid service sign on my door and needless to say my room never got cleaned. that's the only thing that disappointed there.Genuine Hotels.com guest review
This was the worst hotel I've ever been at before. I will never go back. The bed was horrible and the room smelled.Genuine Hotels.com guest review
I was very pleased with the Knights Inn. The room was spacious and clean. I was also impressed to see that the room also had both a microwave and refrigerator. The upgrades to the bathroom are beautiful. The staff were friendly and helpful. The location is perfect, as it is near anything you could possibly want or need. I would definitely recommend […] this hotel to everyone. Read moreGenuine Hotels.com guest review
"Right for the price"
I stay there frequently because it is inexpensive, close to my work in Maryland, and otherwise adequate for my needs. It is not a luxury hotel and does not have that set of amenities, but it is a convenient place to sleep, shower and watch some TV.Genuine Hotels.com guest review
there was used condoms behind dresser and wrapers under bed. hard to get towels and wash clothes. the rooms are being remodled and are vey nice .Genuine Hotels.com guest review
"No Internet Access"
Although advertised with free Wi-Fi, I was informed that the connection was 'intermittent'. I'm not sure the attendant know what that word means as the WiFi SSID was always available and I was always able to connect to it, the problem was that the connection did not provide internet access - my guess is the ISP needed paid! I was very disappointed since […] I did require internet access and this feature was one reason I chose the hotel of others that were close. Other than that I was satisfied with the room - nice size, clean and comfortable. The location is close to restaurants and shopping and hopping onto 95 was a breeze. Read moreGenuine Hotels.com guest review
Everything was as advertised, however the internet connection was poor. I was located at one of the further rooms but still should have had more reliable connection. Fortunately there was a Mc'ds 20 feet away where I could send and receive email and conduct any other internet needs I had.Genuine Expedia guest review
"Brand New Rooms"
Our room had been recently refitted and was very clean. This is a high end motel. Not sure on the location. There were people wondering round outside looking odd, at gone 3am which seemed strange for a friday morning. A lot of veihcles comming and going in the early hours.No problems and a comfortable stay.Genuine Hotels.com guest review
Aweful. No room key when I checked in because machine to process room key was broken. Looked like a lot of dangerous characters walking around. I grew up in a low income housing project in the Bronx and felt like it was back to the future for me. So much smoke residue in room all my clothes reeked of smoke after I left. It was cheap bbut still no worth […] the price. Had my wife or kids been with me I would not have stayedd. Read moreGenuine Hotels.com guest review
The phone in the room is not working. I have to plug the line myself and hold on it to be able to make a phone call. The electronic key need improvement. It get deactivate by itself. I have to got to the office 3 time to get that reactivate. I request a non smoking room. But the only one the have is smoking room. We are two adults and 2 children, we […] only get two towels. We ask for more and they don't have any available. The room looks nice, good comfort. Read moreGenuine Hotels.com guest review
The hotel staff was very accommodating to my wife's needs. The manager, Mr. Stany, provided excellent customer service during our time of need. The renovations that are taking place makes this a very competitive hotel.Genuine Hotels.com guest review
It needs new management or to just be torn down and redone. It was a horrible stay and I had to leave early and was very unconvinced.Genuine Hotels.com guest review
"Do not stop"
unlit, unsafe,Genuine Hotels.com guest review
"maid services not that great"
maid wouldnt leave bath towels when they cleaned my room. i had personal items go missing from my room, including clothing and cigarettesGenuine Hotels.com guest review
"good clean room but sketchy after dark"
I liked my room and the hotel staff was great. However it was very loud in the parking lot at all hours. And the characters outside and staying in the hotel were a lil on the sketchy side.Genuine Hotels.com guest review
"not to good"
Though rooms are being renovated this place is a dump. Didn't feel all that comfortable with my work truck parked here.Genuine Hotels.com guest review
"enjoyed my stay"
I enjoyed my stay, our hotel room was more then we expect.Great location for the things I needed to during my stay. The remodeling of the room was great nice clean and comfortable loved it.Genuine Hotels.com guest review
"Used to be good but now is terrible"
When we first checked in we noticed several renovations that were good. Things went down hill from there. Starting with on the third night of the stay we had no towels and management could produce any because they all were dirty. Loud noise in the parking lot early in morning. Then to top things off they charged us twice for the stay which had to be […] corrected by calling Hotels.com. Thank you Hotels. Com but no thank you Knights Inn. Read moreGenuine Hotels.com guest review
My girlfriend and I enjoyed the stay. It was cozy. You get what you pay for. Big comfortable bed, nice size TV, and a clean bathroom.Genuine Hotels.com guest review
"Worst Hotel I've ever stayed at"
It definetly wasn't somewhere I would ever go again or recommend anyone else to stay. It was dirty, my room keys didn't work for the first day of my stay, and I had to have someone open the door for me when I came back from exiting the room. The rooms looked like a small complex of people who have been living there and not just staying for a few nights. […] Luckily they didn't bother me and my guest however, it was still uncomfortable to come and go from my room with lots of people hanging around outside as if it were a neighborhood. The room was not what I expected. The walls were dirty, they didn't have any of the basic things that most hotels provide, and the staff wasn't professional. I"m very dissappointed in my stay and I would never stay there again. For the quality, It should've been even cheaper than it was. Read moreGenuine Expedia guest review
"On the lower end"
No chair or table/desk in room. Undependablemaid srvice.Genuine Hotels.com guest review
The hotel was not bad the night shift guy is very bad and tuff, the area is not too safe and the address of the hotel is wrong, u have to go east instead of west.Genuine Expedia guest review
"The wrong place to stay."
I needed a place to stay while I'm away on business in the Washington metro area. I chose this place based on the location. This was a bad idea. First, I noticed that this place looks nothing like the pictures. It's run down and dirty. Next, it's more like transitional living than a standard motel. Meaning, there are people living there full time. Finally, […] I booked and paid for 3 nights through expedia. However, there was some kind of issue that resulted in a large, very aggressive man (said he was the manager) knocking on my door at midnight on the second night asking me how I intended to pay for my stay. I explained that I already paid though expedia. He told me that he would look into it. But if I was wrong (in a threatening tone) he would be back. I called expedia and they resolved it immediately. But this was an awful experience. I will be down there working for the next several months. I will be staying at the Days Inn in Savage going forward. Read moreGenuine Expedia guest review
I was signed out twice before myy booked time!! Trucks, construction materials and debris are in the parking areas. Internet signal is very weak or dead in most of the rooms.Genuine Expedia guest review
To give you an idea of how bad it was, after seeing the location and smelling the room we decided to leave and not spend a minute more in the room even though we were forced to pay for the night anyway.Genuine Hotels.com guest review
ok busted dresser drawer, women under clothes left in other drawer.Genuine Hotels.com guest review
"Hotel was very nice"
Hotel was very nice, clean could not ask for more.Genuine Hotels.com guest review
"No Sleep or Rest at All - NONE"
First, my GPS could not find the establishment. The entrance was off the road listed as its address, behind another establishment. I received the key card to my room and entered with my two kids. I'd asked for a non-smoking room, and two ash trays sat on the table and the room reeked of stale cigarette smoke, as if someone had just smoked an entire […] pack just long enough for the room to clear of visible smoke. I asked for another room, which they obliged. The second room was better, but not clear. There was still an ashtray in the room. On Friday night, there were people walking around the hotel all night - talking loudly, screaming to others across the parking lot and generally passing through. I even got propositioned for a cigarette from a meth user. You could tell by the face scabs, jaundiced eyes and rotten yellow teeth. I came back Saturday evening to a non-working key, so I had to reclaim another one. In the set of rooms across the parking lot, people were up partying and being loud all night. At one point, at 3:30 AM, some people had come out of their room and were sitting in their car blowing the horn for someone inside. This lasted for about half an hour, before I finally got up and confronted them. The door was only about 10' from the car. Then, at 7:00 AM, the entire room full of about 12-15 people emptied, as two of the patrons were literally fist-fighting over a pair of tennis shoes. Advice: Stay away, if you value your sleep. Read moreGenuine Expedia guest review
"Overall it is good"
By looking at 2.9 rating it is very low. But it was more than expected.Genuine Expedia guest review
Just fine and helpful for the occasion. The rate was very affordable. My kids loves the free wireless.Genuine Expedia guest review
It was ok but but there was only 1 bar of soap available in both rooms that was booked.Genuine Hotels.com guest review
"found a better hotel"
I stay here every week and am not happy with the room and the internet connection so my wife found me a better place. although the room I having been stayiing in is awesome since it was one of the recently reno'd rooms everything else about the hotel has caused me to switch hotels, sorry.Genuine Hotels.com guest review
I booked the hotel for my daughter. I visited and would not have done so if I knew the condition of the hotel. It looked like it needed a complete renovation. Walls dirty, carpet worn and just not a comfortable place I would want to lay my head down. Appearance on outside was bette than inside.Genuine Hotels.com guest review
"A position of total convenience"
A coffee maker in the room would have been nice, but there were other coffee options close-by. The location was between baltimore and silver springs, and Arundell (live casino), the three areas I frequented.Genuine Hotels.com guest review
"The place was great for the price"
The price was great-but the room had a stale smell just like most hotels. I bought some frebreze wall plug ins and enjoyed the rest of my stay.Genuine Hotels.com guest review
Nice location n convienent shopping and dining, rooms we staid were just recently opened n had an odor of some sort but a little febreeze helped ,the one problem we had was the door keys had to keep being replaced n not working ,but for the price n location for the time we were gonna be intown itwas a fine place to stAyGenuine Hotels.com guest review
"Only stay here, if your on the run!"
Bad, Bad, worst area worst everything, and that is saying it nicely!Genuine Hotels.com guest review
Ridiculous Hotel... We booked Non Smoking and they give us stinking Smoking room and AC was not working. Horrible experience. Book another hotel for little more price but do not go to this placeGenuine Hotels.com guest review
Staff seemed kinda unfriendly and neighborhood was kinda scary. There was a rusty razor blade outside our door.Genuine Hotels.com guest review
Staff was great, facility going through remodel. Wish there had been a free breakfast option. Did not get free Internet to room for last 2 days of stay. :( Great central location to many attractions.Genuine Expedia guest review
The only complaint that I have is that the tub does not have safety strips so when you take a shower you won't slipGenuine Hotels.com guest review
It was ok except somebody knocking on the door at 3:30 am Friday and Saturday. then someone called the room Sunday looking for Joyce and I told them no here by that name.I have been here since Friday night and when I asked if it was her knocking on the door she hung up.Genuine Hotels.com guest review
"Couldn't have been worse!"
I am on a bike trip across the country and my support crew and I stayed there for a few days. We got there one day early and it appeared to throw everyone off...our keys were deactivated every time we left the motel; maintenance kept knocking on our doors to tell us to check out; the front desk blamed me for getting there early; the place was absolutely […] filthy and trashy; and the coup de gras was when my room was given out and a man walked in on me the last day. The clerk also blamed me for that. People say "you get what you pay for" but that isn't anywhere near true for this hole. Stay at your own peril! Read moreGenuine Hotels.com guest review
What I really didn't like about the hotel is I was told it is a non smoking room but ma room smelled really bad with smokeGenuine Expedia guest review
The portion of the experience that Hotels.com controlled excellent but the actual hotel service was not the best. They woke residents up before 11 am to ask them to move their cars so that they could paint. Also, I extended my stay for another night and they could not find it in the system and woke me up repeatedly. Once the extenuation was confirmed, […] the staff was unapologetic for distrupting my sleep. Read moreGenuine Hotels.com guest review
Not a good experience. Phone didn't work, remote to TV extremely unreliable, key to room rarely worked (had to get replacements several times), cockroach in one of the rooms we reserved. We were even disturbed one evening by a man knocking on our door saying we had to check with the office because the rooms weren't paid for even though we prepaid with […] Hotels.com. Would never stay here again. Read moreGenuine Hotels.com guest review
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