Sheraton Red Deer Hotel - Red Deer

Service was excellent no issues at all.

Genuine Hotels.com guest review

This recent convert (from longstanding Capri hotel to the Sheraton), certainly has had a nice makeover. My choice for a stay in RD. However, if you are a Sheraton loyalist, you will likely find yourself a bit disappointed. The service staff, while courteous and professional, were not at the level I have experienced at other Sheraton hotels. Their lack […] of ability to help us with business centre printer issues, pleading ignorance and making excuses, was a let down. Likewise for the Club suite evening snacks and drinks, the quality and selection of food was poor. Lastly, our room service was pricey but uninspired, and another let down. CONCLUSION: better than probably anything in Red Deer, but worse than most other Sheratons. Read more

Genuine Hotels.com guest review

Very impressive - just completing the renovation to a Sheraton, when I stayed. I was very surprised at the quality and comfort. This is where I will always stay, when I am in Red Deer.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The one thing I couldn't understand is for an upscale hotel....we stayed in the King suite...and there was no bath tub. The only place I have ever seen no tub is in Mexico.....

Genuine Hotels.com guest review

We had a great stay in a clean room. Only complaint was the air conditioner was dripping.

Genuine Hotels.com guest review

Noisiest hotel I have ever stayed at. Stayed on main floor and could hear every voice, footstep, door. Unbelievable. Would not recommend.

Genuine Hotels.com guest review

I was very disappointed as there was no indoor pool, no fridge in the room unless you rent one at extra charge. I know I should of ask more questions before making the reservation, but I assumed that it would of been like any other hotel I have been to. Especially for a deluxe room. The girl at counter tried to give us a room that a previous customer […] was just complaining to that same girl about it being to hot inside the room and couldn't adjust the thermostat. We got in the room, it was like a sauna it was so hot in there. Maybe it was just a honest mistake, who knows. But the fridge!! Shouldn't every hotel room have at least a fridge? At no charge!! This is ridiculous, I had a safe in my room, I would trade the safe for the fridge. The safe should be extra charge, not the fridge. For the pool...it's such a beautiful hotel, it's a shame that there is no indoor pool. I thought Sheraton was a extravagant hotel, I am disappointed. Read more

Genuine Hotels.com guest review

Can't think of anything that I would say negatively about this hotel. The staff is wonderful and the rooms are spacious and clean and modern. We were there for a trade show and I think it's a great venue for that.

Genuine Hotels.com guest review

I have stayed at this hotel annually for several years and now it is in the best shape. The conference facility serves nice food: fresh and reasonably healthy,although a bit salty. The gym is great- all new gear- and it has all the basics for a good workout (free weights, cardio machines). The bedroom was clean, well decorated with nice walk in glass […] showers. Read more

Genuine Expedia guest review

This is the third time we have stayed at the hotel and they have had heat problems. The last 2 times we stayed they gave us one of our nights for free, but the stay was horrible. I would rather pay for a hotel with heat. This time they brought us a portable heater and told us that they have been working on the heat for months. Why would they still be […] renting rooms if they dont have heat??? Save your frustration and stay somewhere else.... Read more

Genuine Expedia guest review

It was nice and clean. The rooms were a regular size. I was surprised that there weren't any mini-fridges in the room. We are a family of five so we carry a lot of snacks that could be refrigerated so it would be nice to have a fridge in the room.

Genuine Expedia guest review

Rooms and lobby have been renovated since this hotel was acquired by Sheraton. Rooms are tasteful and clean. Beds are wonderful. The fitness room was the most modern I've seen in a hotel. Dined on-site the entire time I was there and was impressed at the quality of the food. The only problem I had is that twice the door lock stopped working and needed […] a technician to come and reset it. Read more

Genuine Expedia guest review

The hotel was good and we would definitely stay there again. Not too impressed that the two small bottles of water in the room were not complimentary. I guess we missed the notice that they would be charged to us.

Genuine Expedia guest review

My stay was very good and the staff were very friendly and helpful when I asked for any help

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Navneet was wonderful. Went out of her way to help me locate an item I left behind. So appreciated her professional attitude and her desire to help me out.

Genuine Hotels.com guest review

NNo fridge in the room is very inconvenient. Overall had a good experience. But did not like that i HAD to pay via credit card

Genuine Expedia guest review

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Genuine Hotels.com guest review

we enjoyed very much very comfortable roomFay

Genuine Hotels.com guest review

Very friendly staff. Conveniently located, nice stay!!

Genuine Expedia guest review

A tremendous property that has been beautifully updated.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My first room had a door that could not be closed. My second room had a similar problem, just slightly less and with enough force, the door could be closed (or opened). Besides the flat screen tv (non-hd), the last renovations in that part of the hotel were made a long time ago.

Genuine Expedia guest review

Great place, plan on booking the jacuzzi suite for a little get away. Room service was expensive, portions were very small, burgers were over cooked. Guess we'll get takeout on our next trip. Club seemed pretty happenning though we didn't partake. Front desk guy; Zackery was super helpful.

Genuine Hotels.com guest review

We had a wonderful time and the room was fantastic, it was spotless and the service was cheerful and accomodating.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is under construction until at least until 2012. There was only one elevator. This caused all sorts of problems. The air conditioning did not work. When we complained to the front desk, the reply was. oh yes that is common during construction. Had a terrrible sleep. Do not stay during this renovation, if you want a great hotel. And the price […] was high for such as disappointing stay!!! Read more

Genuine Hotels.com guest review

Hotel under major rennovation so consider review under circumstances. Should be real nice under Sheraton management.

Genuine Expedia guest review

We asked for two things. One, for a non-smoking floor, which we got. Second to be away from the bar. We were assured by the front desk attendant that this was not a problem, as we were on the second floor of the west wing, near the pool. Sounded lovely! It didn't sound so lovely at 12:30am when we were awaken by loud noise and the smell of cigarette […] smoke coming in our window. I called downstairs to find out what was happening and this front desk attendanct told us that we were above the nightclub which closed at 2:30am. He proceeded to advise us he didn't book our room (like we didn't know that!) and there were no other rooms available. Also, we were looking at the back alley garbage bins from our window and no sight of a swimming pool. After having an awful night, we were checking out and we let the front desk staff know. No apologies were given. Also, she didn't know the change from $1.25 to $1.14 when paying for our local calls! Very unprofessional staff and we will never stay there again. Read more

Genuine Hotels.com guest review

We had a very short night as we were traveling, but for two exhausted people, the room was great. Nice new furnishings, a comfortable bed, and coffee for our early departure.

Genuine Expedia guest review

We had a pleasant stay in December 2010. Good value, convenient services available.

Genuine Hotels.com guest review

courteous staff.eat n clean rooms

Genuine Hotels.com guest review

We stayed in a Deluxe King room and it was comfortable, esp the bed and bedding. I would recommend the deluxe rooms. Nice walk in shower with glass doors (however, awful rain shower head without enough pressure). Stayed 3 nights, enjoyed stay. Well appointed rooms. Highly recommend for "Dead Rear" as we like to call Red Deer.

Genuine Hotels.com guest review

It was located not to far from downtown. The room had a descent view. It was over priced for what it was. It was quit far from the airport in Edmonton. The staff was complacant in my concerns for booking as of what I requested in my room. There was a mix up in what I requested and ordered as to what I had.

Genuine Hotels.com guest review

While the hotel itself was fine, the front desk clerk was snotty - not sure why this young lady (she looked about 20 years old) thinks its appropriate to snap at hotel patrons.

Genuine Expedia guest review

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Genuine Hotels.com guest review

the hotel is a convention center . it was extremely noisy at night during our stay, there are 3 bars in the place and nothing is done to control the peace in this establishment. it is a hotel to avoid completely. the restaurant however is very decent

Genuine Hotels.com guest review