"Nice hotel for the price......"
Very clean and updated hotel. The on site lounge has a great menu and the bar staff friendly.Genuine Hotels.com guest review
"Convenient to I80"
We had a very restless noisy night. The nearby traffic from the airport was annoying, but not nearly as bad as the noisy heating unit on the wall. We ended up turning off the heat and dealing with being cold. When I let the staff know that the heating unit needed replacement it wasn't even written down. Also, there is no complimentary breakfast and […] I was too bleary eyed to attempt making coffee in my room. Thank goodness for a nearby Panera! Overall I expected more from a Holiday Inn and I will avoid this hotel in future travels. Read moreGenuine Hotels.com guest review
"Great older hotel"
We had a nice stay, the hotel is older but well maintained. One elevator was out but two others were available. Front desk and resturaunts service was great!Genuine Hotels.com guest review
"Very comfy hotel"
Room was very comfortable and clean and felt very up to date. Pool was great! Restaurant was nice but pricey for what was just a regular breakfast - nothing fancy.Genuine Expedia guest review
"Nice and clean"
We were in town for a Jr hockey tournament. The room was basic but clean and comfortable. The restaurant was as expected for the price but wait staff was not very helpful. I would stay again if our hockey team plays again in the area.Genuine Hotels.com guest review
"No Holiday in strongsville"
Noisy / Dirty heating unit. Worn furnishings. Noise from hallways and room above. Broken chairs in bar area not removed until a patron collapsed in one.Genuine Expedia guest review
"not a full free bakefast!!"
when you book your reservation it said "free full breakfast" but at the check-in they just give you a $10 dollars voucher per person for breakfast on the attached restaurant.Genuine Hotels.com guest review
We requested and received a room near the elevator. The only problem with that was that we could hear the elevators everytime they were in use.Genuine Hotels.com guest review
"Great Value, Could Use a Renovation"
Perhaps it was solely isolated to my room, but my corner Junior Suite had signs of water damage (huge blistering behind the paint / wall paper) in the corner close to the window. Add that to the dated bathrooms and I came away with a sense that a makeover was overdue. HOWEVER, I will say that the staff (notably, Ryan from the front desk) was EXTREMELY […] friendly & courteous. Give these employees a product that they can fully support (renovated hotel) and I have no doubt that this hotel could exceed expectations and reach for 5 stars. Read moreGenuine Hotels.com guest review
"Clean, Convenient, Good Location,"
Hotel was very nice, very big. My room was about as far from the front desk & lobby as can be--long walk to restaurant, or if you forget something & have to go back. Lots of teams & events happening on weekends--may have extra conversations & gatherings in hallways that can possibly get loud- if your room is near those groups. However they do have someone […] walk around at night to make sure halls are quiet. Clean room, comfortable, good breakfast, friendly staff. No microwave or fridge in room, which would have been nice. Convenient, good location. Would stay here again. Read moreGenuine Hotels.com guest review
It was a nice hotel. Nothing unexpected, just the way you want it to be. I was traveling on business, and it was a nice place at a fair price.Genuine Expedia guest review
Very quiet hotel, despite being right next to a busy highway. Even with the room across the hall having a 24/7 cocktail party, once we closed our door, we couldn't hear a thing. I never heard any footsteps or even a toilet flushing in an adjacent room (a big pet peeve of mine in other hotels!). The hotel is very conveniently located, close to several […] major highways, the South Park Mall and surrounding shopping/dining (good stuff, not just a bunch of fast food), Cleveland-Hopkins Airport (but not so close that you're constantly hearing planes go by!), the Cleveland Metroparks and just a short drive to downtown Cleveland. The lobby bar is very cozy and serves a full menu of above-average bar food until 2am. The hotel restaurant was less impressive. It took fifteen minutes for someone to show up to take our order, and ten minutes later we were informed they were out of what we'd ordered and we had to start all over. I wrote it off as being Christmas Eve and maybe their food deliveries were delayed by the holiday and a lot of staff was on vacation or something. The food was good, anyway. We would absolutely stay here again. Read moreGenuine Expedia guest review
All the staff were exceptionally attentive.Genuine Hotels.com guest review
"Holiday Inn Strongsville"
We stay at Holiday Inn Strongsville five or sic times a year for family events. It is a clean, competent hotel frequented by air staff from Hopkins Airport.Genuine Hotels.com guest review
Decent for overnight while traveling. A bit noisy on the first floor.Genuine Hotels.com guest review
"convenient and nicely upgraded rooms"
clean, located right off of the highway with gas station next door, close to great restaurants.Genuine Hotels.com guest review
"An above average travellers hotel"
Minor maintenance items (such as tub and sink caulking,some unfilled screw holes in bathroom, and some indicator lights out on one of the elevators) were less than high standard. Having an in house restaurant and bar were nice.Genuine Expedia guest review
All was good. Only disappointment was that there was no bath tub. Breakfast was decent but not complimentary, but was a full service restaurant. They do have good beers on tap and a late night bar lounge.Genuine Hotels.com guest review
"Old Holiday Inn"
We stayed 2 nights over Thanksgiving. Hotel is old and in need of some TLC. The location was good-right off I-71 but the overall condition was very disappointing. Only pluses-room was quiet and bed was comfortable.Genuine Expedia guest review
"Same location as psychic faiar"
It was pleasant. Unfortunately the pool was a little cold for my taste. Also the bathroom floor was so cold, I had to put towels down to walk if I was in there in my bare feet. Hotel staff was very accommodating and polite.Genuine Hotels.com guest review
Could use a tiny little bit o updating especially in the bathroom but the hotel and the room were spotless and the bed was comfortable. Friendly staff. While the bar was a bit pricy, the bartenders were very friendly and efficient an the food was very good.Genuine Hotels.com guest review
Hotel was nice and clean. Unfortunately, we were on the first floor. All night we were kept awake by slamming doors. We're not sure if it was the guests or the front desk making noise, but we couldn't get a good night's sleep.Genuine Hotels.com guest review
Clean room, Very polite and helpful staff. Location was good for what I needed (close to interstate and close to B spot burger joint). Breakfast was not provided. Food at onsite restaurant was mediocre and fairly expensive. Overall very nice one night stay.Genuine Hotels.com guest review
"Hotel was ok - other guests were not."
We were there over the weekend and discovered that there were also 9 youth hockey teams as well. We discovered this when we came to the hotel and the halls were full of them playing hockey. Every floor - in the way, screaming, yelling, running all over. Where were the adults? In their rooms drinking. Not a pleasant experience and the cops even had to […] be there to tell the kids to behave. If you plan a stay here - call first and find out what is going on. I had to call and complain both nights to get the kids out of the halls. Read moreGenuine Hotels.com guest review
"Good Value for money for a short stay"
Good Hotel for the price we booked however, it was in a pretty bad shape. The lift was old and clunky. Although the room was decent and comfortable, the bathroom left a lot to be desired. The bathroom was more of what you find at Super 8 rather than a Holiday Inn.Genuine Expedia guest review
Overall okay. Bathroom is very small.Genuine Hotels.com guest review
"good night sleep"
Overall the hotel and room are very nice. The room was a bit dusty but other than that is was a nice stay. The bed and pillows were very nice.Genuine Hotels.com guest review
"Friendly and convenient"
From check in to check out we had an excellent experience. Friendly staff greeted us, comfortable room and good food. We booked a night to stay there again on our way back before we left.Genuine Hotels.com guest review
"Not bad, not great."
My room didn't have a remote control for the tv which isn't exactly the end of the world. When I notified the front desk of this the man working the counter seemed like he could careless and didn't offer to remedy the situation in any way. Poor service on his part but the rest of the experience was adequate for my needs.Genuine Hotels.com guest review
"Nice hotel with great location"
After reading some the the previous reviews, I was concerned about staying at this hotel. However, it was the best location for our visit to Ohio, so I booked here. I was very pleased with everything. I would recommend this to others and I would definitely stay here again.Genuine Expedia guest review
"Great Customer Service and hotel is very clean!!!!"
Overall the hotels was very clean and the rooms were updated and clean. The hotel is surrounded by a lot of shopping and restuarants and major highways. The hotel was crowded with 2 weddings going on at the same time. The only thing I disliked was the thin walls. You can hear everything from the neighbors to the hallway.Genuine Hotels.com guest review
"Convenient location, clean & comfortable room"
The hotel staff was very friendly and helpful. Our room was very clean and comfortable. Access on and off the interstate was wonderful. Restaurant was closed when we arrived but the bar had sandwiches and salads that were quite good. If in the area again I would certainly stay.Genuine Hotels.com guest review
I didn't realize the breakfast was going to be a dollar amount off their restaurant. It ended up being fine, but I had really wanted to just grab some stuff and go. Not sit down and order ... and have to give a tip. Also the area around the pool needed updating. Where the carpet met the pool was kind of gross and the pool was not especially clean.Genuine Hotels.com guest review
"Beautiful local area"
Very professionally run. Great location, especially for traveling around the Cleveland area. Access to some beautiful natural parks within walking distance of hotel. Location of hotel, immediately off of freeway, makes it difficult to exit parking lot and return to freeway.Genuine Expedia guest review
The parking lot had a distinctive sewer smell. One elevator was not functioning, The carpeting was worn and not very inviting. The room was clean and the front desk efficient.Genuine Expedia guest review
Staff is always helpful. They need to fix the elavator. I was there 4 days and had to walk half the hotel to get to the lobby.Genuine Expedia guest review
beds were very comfortable, rooms were very quiet. front desk check in person not very friendly, overheard her conversation on the phone with a guest who was lost, she seemed put out for having to deal with guest. disappointed there was no hot tub. Location was ideal, close to restaurants and shopping, convenient to airport and interstate.Genuine Hotels.com guest review
"close to Cleveland Clinic -Strongsville"
The room was pleasant and very clean. The staff was welcoming and helpful.Genuine Hotels.com guest review
"Overall view of the Holiday Inn Strongsville"
We were greeted at the frontdesk by a very friendly and accommodating staff. Our room had comfortable beds, wonderful duvets and all the basic necessities, except a fridge and microwave. The room was a little drab and dark for my taste, but the morning sun really lit things up! For the price we paid it was a real deal!Genuine Expedia guest review
"Customer Service Training Needed!"
This was a nice hotel if you could get passed the rude and unprofessional staff. When the young lady checked me in, she happened to be conversing with what I presume to be a guest. When I was not greeted upon arrival I assumed that he was also being checked in. After about 3 minutes of standing at the lobby counter and listening to what appeared to […] be a conversation amongst friends, she finally turned to me in and asked if there was anything that I needed help with. I found this to be a puzzling question since I was standing there with luggage and she saw me come in the main entrance. The gentleman stood at the counter the entire time; which, I guess was not the clerks fault but ...........no privacy what-so-ever. Later on that day, I ordered room service and asked the server to set the tray on the desk. She snarled at me and told me that the desk needed to be pulled out before she could put the tray down. I would have expected her to ask for help as opposed to barking the order. Lastly, around midnight I asked for a summary of my room charges because the automated check-out feature on the TV was not working. I was told that I would have to wait until after 4am which would not have been so bad if she didn’t seem put-out by the question. I find it hard to believe that they could not provide me with a print out before then. VERY POOR customer service to say the least! Read moreGenuine Expedia guest review
The room was sufficient for our purposes. The building was clearly very old (think 60's utility), but the interior had been recently renovated. Also, this hotel was the only realistic option in the area (ie. not-a-dump), so they could have really gouged me on price...but they didn't. They have a convenient little snack bar in the lobby and restaurant […] food (and service) was good. All in all, it was a satisfactory experience. Read moreGenuine Hotels.com guest review
"The air condition was too loud!"
It was difficult to fall asleep!Genuine Hotels.com guest review
This was a great hotel. Great staff. Clean, quiet, nice room. Would absolutely stay here again. Thanks!Genuine Hotels.com guest review
"good place great people"
it was great we checked in early with no problems.the bed was great but the tub and the floors could of been cleaner the tub was dirty and the floors could of been vacuumed other then that the girl at front desk was great and every employee we came across was respectful and friendly very professional.Genuine Hotels.com guest review
Right next to Interstate 71 and very close to whatever you might need. This is a good place to keep in mind for Cleveland visits. Quiet and comfortable.Genuine Expedia guest review
acceptable stay experience. bed was very comfortable. we didn't need a handicap room but were given it due to availability, wish we could have just had a regular room, no bathtub and felt like it wasn't as nice as a regular room would have been.Genuine Expedia guest review
"Friendliest People Ever"
Keep doing what your doing. I have never been happier with a stay. Super nice people.Genuine Expedia guest review
This hotel needed some maintenance. The elevators had cracked and missing plastic ceilings, the carpets looked like they needed a good cleaning. The decor was dark and the t.v.'s were outdated. And although the food was good in the restaurant the first day, it was disappointing the second day.Genuine Expedia guest review
"Average Holiday Inn ... a bit dated"
We got what we paid for, and that was fine. The only bad point was the bathroom was a bit dirty ... gunk in the shower, on the walls, and in the soap dishes. In the scheme of things, this is not so bad, given the good cleanliness of the rest of the hotel room, but its still a nasty surprise in the morning when you take a shower.Genuine Hotels.com guest review
"HI Strongsville, OH"
Our room was smallish, and the bathroom was EXCEPTIONALLY small, basically the size of a small powder room at home, with no counter space at all to put a shaving kit or make-up bag.Genuine Hotels.com guest review
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