"good night sleep"
Overall the hotel and room are very nice. The room was a bit dusty but other than that is was a nice stay. The bed and pillows were very nice.Genuine Hotels.com guest review
"Friendly and convenient"
From check in to check out we had an excellent experience. Friendly staff greeted us, comfortable room and good food. We booked a night to stay there again on our way back before we left.Genuine Hotels.com guest review
"Not bad, not great."
My room didn't have a remote control for the tv which isn't exactly the end of the world. When I notified the front desk of this the man working the counter seemed like he could careless and didn't offer to remedy the situation in any way. Poor service on his part but the rest of the experience was adequate for my needs.Genuine Hotels.com guest review
"Nice hotel with great location"
After reading some the the previous reviews, I was concerned about staying at this hotel. However, it was the best location for our visit to Ohio, so I booked here. I was very pleased with everything. I would recommend this to others and I would definitely stay here again.Genuine Expedia guest review
"Great Customer Service and hotel is very clean!!!!"
Overall the hotels was very clean and the rooms were updated and clean. The hotel is surrounded by a lot of shopping and restuarants and major highways. The hotel was crowded with 2 weddings going on at the same time. The only thing I disliked was the thin walls. You can hear everything from the neighbors to the hallway.Genuine Hotels.com guest review
"Convenient location, clean & comfortable room"
The hotel staff was very friendly and helpful. Our room was very clean and comfortable. Access on and off the interstate was wonderful. Restaurant was closed when we arrived but the bar had sandwiches and salads that were quite good. If in the area again I would certainly stay.Genuine Hotels.com guest review
I didn't realize the breakfast was going to be a dollar amount off their restaurant. It ended up being fine, but I had really wanted to just grab some stuff and go. Not sit down and order ... and have to give a tip. Also the area around the pool needed updating. Where the carpet met the pool was kind of gross and the pool was not especially clean.Genuine Hotels.com guest review
"Beautiful local area"
Very professionally run. Great location, especially for traveling around the Cleveland area. Access to some beautiful natural parks within walking distance of hotel. Location of hotel, immediately off of freeway, makes it difficult to exit parking lot and return to freeway.Genuine Expedia guest review
The parking lot had a distinctive sewer smell. One elevator was not functioning, The carpeting was worn and not very inviting. The room was clean and the front desk efficient.Genuine Expedia guest review
Staff is always helpful. They need to fix the elavator. I was there 4 days and had to walk half the hotel to get to the lobby.Genuine Expedia guest review
beds were very comfortable, rooms were very quiet. front desk check in person not very friendly, overheard her conversation on the phone with a guest who was lost, she seemed put out for having to deal with guest. disappointed there was no hot tub. Location was ideal, close to restaurants and shopping, convenient to airport and interstate.Genuine Hotels.com guest review
"close to Cleveland Clinic -Strongsville"
The room was pleasant and very clean. The staff was welcoming and helpful.Genuine Hotels.com guest review
"Overall view of the Holiday Inn Strongsville"
We were greeted at the frontdesk by a very friendly and accommodating staff. Our room had comfortable beds, wonderful duvets and all the basic necessities, except a fridge and microwave. The room was a little drab and dark for my taste, but the morning sun really lit things up! For the price we paid it was a real deal!Genuine Expedia guest review
"Customer Service Training Needed!"
This was a nice hotel if you could get passed the rude and unprofessional staff. When the young lady checked me in, she happened to be conversing with what I presume to be a guest. When I was not greeted upon arrival I assumed that he was also being checked in. After about 3 minutes of standing at the lobby counter and listening to what appeared to […] be a conversation amongst friends, she finally turned to me in and asked if there was anything that I needed help with. I found this to be a puzzling question since I was standing there with luggage and she saw me come in the main entrance. The gentleman stood at the counter the entire time; which, I guess was not the clerks fault but ...........no privacy what-so-ever. Later on that day, I ordered room service and asked the server to set the tray on the desk. She snarled at me and told me that the desk needed to be pulled out before she could put the tray down. I would have expected her to ask for help as opposed to barking the order. Lastly, around midnight I asked for a summary of my room charges because the automated check-out feature on the TV was not working. I was told that I would have to wait until after 4am which would not have been so bad if she didn’t seem put-out by the question. I find it hard to believe that they could not provide me with a print out before then. VERY POOR customer service to say the least! Read moreGenuine Expedia guest review
The room was sufficient for our purposes. The building was clearly very old (think 60's utility), but the interior had been recently renovated. Also, this hotel was the only realistic option in the area (ie. not-a-dump), so they could have really gouged me on price...but they didn't. They have a convenient little snack bar in the lobby and restaurant […] food (and service) was good. All in all, it was a satisfactory experience. Read moreGenuine Hotels.com guest review
"The air condition was too loud!"
It was difficult to fall asleep!Genuine Hotels.com guest review
This was a great hotel. Great staff. Clean, quiet, nice room. Would absolutely stay here again. Thanks!Genuine Hotels.com guest review
"good place great people"
it was great we checked in early with no problems.the bed was great but the tub and the floors could of been cleaner the tub was dirty and the floors could of been vacuumed other then that the girl at front desk was great and every employee we came across was respectful and friendly very professional.Genuine Hotels.com guest review
Right next to Interstate 71 and very close to whatever you might need. This is a good place to keep in mind for Cleveland visits. Quiet and comfortable.Genuine Expedia guest review
acceptable stay experience. bed was very comfortable. we didn't need a handicap room but were given it due to availability, wish we could have just had a regular room, no bathtub and felt like it wasn't as nice as a regular room would have been.Genuine Expedia guest review
"Friendliest People Ever"
Keep doing what your doing. I have never been happier with a stay. Super nice people.Genuine Expedia guest review
This hotel needed some maintenance. The elevators had cracked and missing plastic ceilings, the carpets looked like they needed a good cleaning. The decor was dark and the t.v.'s were outdated. And although the food was good in the restaurant the first day, it was disappointing the second day.Genuine Expedia guest review
"Average Holiday Inn ... a bit dated"
We got what we paid for, and that was fine. The only bad point was the bathroom was a bit dirty ... gunk in the shower, on the walls, and in the soap dishes. In the scheme of things, this is not so bad, given the good cleanliness of the rest of the hotel room, but its still a nasty surprise in the morning when you take a shower.Genuine Hotels.com guest review
"HI Strongsville, OH"
Our room was smallish, and the bathroom was EXCEPTIONALLY small, basically the size of a small powder room at home, with no counter space at all to put a shaving kit or make-up bag.Genuine Hotels.com guest review
I reserved a single room with two full beds. I was expecting a large room since it was more than one bed. Unfortunately, this was not the case, the room was very crowded with furniture. The beds were also entirely too soft for my comfort. My family and I woke up with sore backs after sleeping without what seemed like any mattress support. The plus factor […] was that it's extremely convenient to the Ohio turnpike and the major Cleveland highways. Read moreGenuine Hotels.com guest review
I've stayed at this hotel a number of times and for an overnight stay, it's fine. Room is clean, bed and pillows are nice. It's not the Ritz, but there's nothing wrong with this hotel.Genuine Expedia guest review
"Strongsville Holiday Inn next to THE ICE RINK"
Can't beat having the hotel literally a parking lot away from the ice rink where the hockey tournament was held. The cleaning staff was exceedingly patient with us and is to be commended. We were treated well by all staff and enjoyed our stay. I WOULD wish for a vent/fan in the bathroom and some ability to open a window even a little bit.Genuine Hotels.com guest review
"Nice place just outside of Cleveland."
I was very pleased with the convenient location and the quality of the hotel. The anemities were also top notch. I would go back.Genuine Expedia guest review
"Strongville is nice"
Right off the interstate, easy and comfortable.Genuine Expedia guest review
"Close to airport"
Easy to find off of road. Clean facility, nice staff. Restaurant not well staffed but food was tasty despite taking too long.Genuine Expedia guest review
"Very nice service and good hotel to take a next-day flight"
I'm really happy. Everything worked, the service was great, the shuttle fast.. Great ;)Genuine Expedia guest review
"A slightly above average place to stay"
This place was the best in the area we wanted. It offered above average accomodations and an adequate in house restaurant and bar.Genuine Expedia guest review
Front desk clerk was very gracious and helpful in suggesting a good restaurant after a very long drive. A "MUST" visit-locally run Don's Pommerroy House had excellent food. Nice choice that you could have 'fine dining atmosphere" upstairs or with the same menu, casual clothes downstairs in their "Pub". Good service, excellent food! Hotel was very comfortable, […] however the corridor hallways looked very dated wtih dark burgandy textured walls. That could use an update, but didnt affect the comfort, ease of our stay Read moreGenuine Hotels.com guest review
"Great Hotel in Cleveland"
We chose this hotel sight unseen but wanted something nice where we could spend a night in Cleveland while on a road trip. Since we had never been to Cleveland, we were unsure of the areas but took a chance based on previous reviews. It was located in a very nice area off Interstate 71 near a large mall. The hotel itself was in good repair and tastefully […] decorated. Check in was a breeze and the desk clerks were friendly and well-informed. We received exactly what we requested as far as room type. Check out was speedy, even though there were three others checking out early in the morning as well. I wish that we had been there longer to enjoy the amenities, such as the pool and workout room. My only complaint would be that the restaurant located in the hotel was outrageously expensive. We had intended to enjoy dinner in the restaurant but when we saw the menu prices, (entrees averaged $18) we elected to drive the half mile to the mall area and found one of our favorite restaurants: Macaroni Grill! There were also several other good choices in the area. We will definitely stay at this hotel the next time we find ourselves in Cleveland. Read moreGenuine Expedia guest review
"It was O.K."
First the positives: 1. Close to the aiport, it was about 12 mins drive from the aiport 2. The location was good as it was less than a mile from the strongsville mall and there were plenty of dining options 3. Rooms were spacious and clean 4. Hotel was well maintained and had ample parking Need improvements: 1. A/C was not wokring at all, the outside […] temp was 90 + degrees and even though I set the room controller to 62 degrees it was not cooling down at all 2. Ordered room service breakfast, was horrible and the price was very unreasonable Read moreGenuine Expedia guest review
A quality hotel. I was very impressed. They obviously have remodeled this hotel because it has been there for a number of years. The rooms were very clean and nice. The pool area was very nice according to my partner who use it while I played golf.Genuine Expedia guest review
It was a clean hotel with a friendly staff. We enjoyed out stay there.Genuine Hotels.com guest review
"Nice Hotel, slow service in the restaurant"
The hotel itself was nice. Clean comfortable rooms, friendly staff, large indoor pool, nice hotel bar/lounge open late. The onsite restaurant had bad service. We stopped in for a quick lunch before heading out to our event, there were only 2 other parties seated in the restaurant. After we were seated for 15 minutes we had to go back to the hostess […] stand to as about a waiter. During the course of our meal our drinks were never refilled and we had to again track down a waiter to pay our bill at the end of our meal. I would stay here again no question but I would avoid the restaurant. Read moreGenuine Hotels.com guest review
"Holiday Inn Strongsville"
Nothing special and somewhat dated. However you can't beat the amenities for the price.Genuine Expedia guest review
"Good Hotel, Fair Service"
Hotel was conveniently located off the freeway in a pretty safe area. Checked in late, front desk clerk seemed to not be too happy but other wise everything went as planned.Genuine Hotels.com guest review
"Not much to say"
Got in at 11:30PM and left early the next dayGenuine Expedia guest review
Great and friendly staffGenuine Hotels.com guest review
"This hotel in Strongsville, OH is close & clean."
This particular Holiday is close, convenient, and clean. One feature, which I would have appreciated would have been a complimentary breakfast.. The price was about right. The staff were friendly,and the hotel was relatively quiet. Additionally, it is close to some great suburban restaurants.Genuine Hotels.com guest review
"Holiday Inn Strongsville"
This is a very nice hotel. It is in a convenient location. The room was clean and comfortable. Wifi is free and worked without any hassle. We used the bar which was nice and offered a good choice of snacks and drinks. We will certainly use this hotel whenever we are in town.Genuine Expedia guest review
"Strongsville Holiday Inn"
Clean hotel, great beds, hot water in shower took 10min., internet free but very slow.Genuine Hotels.com guest review
Close to the express way. Great service clean. Great lookGenuine Hotels.com guest review
"Strongsville Holiday Inn"
Exceeded my expectationsGenuine Expedia guest review
"Great option for business stay in Strongsville"
This is an excellent Holiday Inn. The restaurant is nice and the bar is welcoming to both cocktail hour guests and casual diners. Only downside is business center--old and slow computers!Genuine Expedia guest review
Clean and comfortable. Close to highway. Nice restaurant. I visit the area three to four times a year and always stay there.Genuine Hotels.com guest review
"Holiday Inn, Strongsville, OH"
I really wanted to LOVE this hotel. The front desk was so nice and helpful, and the hotel is very nice inside with a pool that my son loved. Unfortunately, our bathroom was a little dirty and the brunch in the restaurant was poor quality. We were barely acknowleged in the restaurant because they were busy cleaning tables. Despite the brunch having an […] hour left (done at noon), the biscuits and french toast were hard as a rock, the oatmeal was 1 big clump and the service wasn't the best. There was no fresh food brought out at all because there were only 2 tables in the restaurant at the time. I will probably be back because it's the nicest hotel in the area, but I would be leery of the brunch, unless I'm there right when it opens. I should have mentioned the bathroom to the front desk but, it wasn't horrible, and we were only there 1 night. Read moreGenuine Hotels.com guest review
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