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Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"The room was beautiful"
We checked in late Saturday night after our wedding. The check in was fast & the girl at the desk was very helpful. Once we got in the room we were very happy! There was so much space & the full kitchen was great! We loved the Jacuzzi Tub!!! It completed our night! The bed was very clean & very comfortable! One of the best nights stays even though it […] was one night it felt like home! Read moreGenuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Congratulations on your recent nuptials, and thank you for such a wonderful review! We truly appreciate your favorable comments and are thrilled to know that we were able to provide you with a memorable wedding night destination. The next time that you want your front row seat to the beautiful town of Weston, we hope that you will once again choose our resort.
Very spacious, clean and safe.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for your recommendation! We’re thrilled you enjoyed your stay and we hope to welcome you back.
"Enjoyed my 3 year wedding anniversary stay!!!"
I loved the room with the full kitchen. I am a very picky person when it comes to cleanliness of places I rent. This place was to my liking! I didn't want to go home. It was very clean, and home feeling. I loved that fact that I didn't have to spend extra money on going out to eat. I cooked breakfast, lunch and dinner and was able to enjoy the time […] with my husband. We were there celebrating our 3 year wedding anniversary. I would definitely tell friends and family about this place. The staff was very friendly! Read moreGenuine Expedia guest review
Response by Vacation Village at Weston/Bonaventure We are honored that you chose our resort for such an important milestone in your life. We appreciate you taking the time to share your wonderful compliments about us on Expedia. Congratulations on your 3rd anniversary, and hopefully we can welcome you back to Weston and help you celebrate your 4th next year!
This guest did not leave a comment.Genuine Hotels.com guest review
"Vacation Village"
Overall ok stay. Need some work on the reception area. I stayed at this property several times, and every time is very slow and always an issue... If you want a speedy check in, check out process find a different property. Great surroundings and room very clean. One things no shampoo is given and your towels are not changed each day ....Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for sharing your experience. We’re sorry that our check-in process sometimes takes longer than expected. The resort is very large and welcomes guests from all over the world daily. Sometimes it can be difficult to expedite this process. We appreciate your continued loyalty and we hope our spacious rooms and tropical locale will entice you to stay with us again.
"plan for extra time to check in"
Despite the fact that there were 7 people checking in guests when we got there, check in took 45 min!!! Asked for a late check out, but was denied. Room was nice, spacious, quiet, and clean. Wished we could have stayed another day to enjoy all the amenities, including the whirlpool tub in the master suite.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for your review. We are sorry that the check-in process took longer than expected. We are thankful that you enjoyed your accommodations and the amenities we offer and we hope that we can welcome you back the next time you are in the area.
"Cute place, has seen better days"
The place was cozy. We stayed in the Sandpiper Building on Blatt Rd. it's very clean, but the furniture and appliances are very outdated. The bed's mattress was very old and uncomfortable. The service was good. It's a great place for extended stay if you know the area well. I would stay there again if I find a great deal or discounted rate.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for your recommendation. Even though we did not meet all of your expectations, we are happy to know that we succeeded in providing you with a great vacation experience. We look forward to welcoming you back the next time you are in the Weston area.
"awesome family time"
Very nice, the main pool was "awesome" as my kids would say. Everything was clean and organized.Genuine Expedia guest review
Response by Vacation Village at Weston/Bonaventure Thank you for the awesome review! We’re thrilled that we could provide you and your family with a great vacation and we hope to welcome you back soon.
"attending a seminar"
cheap decor but everything was spot clean. The service clerk that I delt with Needed alought of hospitality education. Overall my stay was not bad.Genuine Expedia guest review
Response by Vacation Village at Weston/Bonaventure Thank you for your review. We are sorry that you had an issue with a member of our staff and that you did not appreciate our décor. We hope that our clean, oversized rooms and tropical locale will entice you to stay with us again.
"great hotel"
I enjoyed my stay, the room was very clean and comfortable.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you! We’re happy we could provide you with a great vacation and we hope to welcome you back again.
This guest did not leave a comment.Genuine Hotels.com guest review
"tranquil moment"
The room buildings are to much separated from all hotel services like restaurants, etc. Also, to much sales pressure from the timeshare salespersons.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure We’re sorry that we did not meet all of your expectations during your stay. We hope you consider staying with us again and allowing us a future opportunity to prove that we are the best choice for lodging in the Weston area.
Everything was great,i will go back again.Genuine Hotels.com guest review
This resort did meet our needs, and I did ejoy our stay. The only complaint I have is that the room was not thoroughly clean. We laid a white towel on the floor in bathroom on first night during showers. The towels were really black with dirt a result of floors that had not been previously cleaned. We wiped all the kitchen floors and got very similar […] results. Read moreGenuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for posting about your trip with us. We appreciate your comments as they help us decide what areas need care. We are happy that you enjoyed your vacation and hope that you return to stay with us again.
This guest did not leave a comment.Genuine Hotels.com guest review
"Clean, large, one bedroom with kitchen and bath"
It is like a one bedroom condominium. Large kitchen, big bathroom with a shower, whirlpool bath that we never used. the only thing is nobody will come and clean or change towels every day if your stay is less than a week which was fine with my family. Whenever you need to change the towels for new ones, you could go and do it yourself. There are washer […] and dryer (had to put quarters in) on every floor and that was great for us. You can buy a single serving of detergent also. Nice, big swimming pool and separate towels for pool. We had a great experience and definitely come back if we are ever in Ft. Lauderdale. Read moreGenuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for your wonderful review of our resort. There is no better compliment we can receive than knowing that our guests will return to stay with us again. We look forward to welcoming you back on your next trip to the Weston.
"Great Experience !!!!!!!!!!!!!!"
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice getaway with not nice pillows! =)"
We were amazed at all of the available amenities. The rooms are set up great for a longer-term stay. The dual-room set up would be great if we had gotten our two rooms side-by-side instead of across the hall. Being across was a large inconvenience because of the two locked doors between us - and no way to open the second without having the first lock […] behind you. The beds were comfortable enough. The pillows were AWFUL... bring your own! Check out right in the building you were in was a nice touch instead of having everyone funnel into the central registration building. Read moreGenuine Expedia guest review
Response by Vacation Village at Weston/Bonaventure Thank you for your recommendation. Our floor plan you described is a unique combination of suites that are normally purchased together by our timeshare owners. These accommodations share a common foyer with separate locks for each suite. This unique combination is very popular with our timeshare owners because it offers luxurious condominium-like rooms with maximum privacy for large parties. Sometimes these rooms can be rented separately depending on availability and price. We are happy that you were pleased with your accommodations and we hope that we may have the chance to welcome you back on your next trip Weston.
"Good Price, Nice Room"
We were overly impressed the the room and the price. We had 4 people to two suites and needless to say it was great! Very comfortable and the pool was nice too would definitely stay again.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for your lovely comments. We’re very happy that you enjoyed your stay with us, and that you appreciated the value we offer. We look forward to sharing our hospitality with you again on your next vacation.
This guest did not leave a comment.Genuine Hotels.com guest review
"The staff was friendly :-) but the room..."
The place was rated a 4 star totally a different story when i got to my room... The kids found a lizard in the room too... The pool was nice and its were we spent most of the day. The pictures they show is totallly the opposite of were we stayed...,Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for taking the time to share your experience with us. We are sorry that there was a lizard in your room. It is important to note that the town of Weston is within 20 miles of the Florida Everglades so lizards are to be expected in the area. With amenities such as open-air balconies, these “uninvited guests” do occasionally appear in the rooms. We maintain a regular pest control service at the resort and continually receive high marks in housekeeping and cleanliness at the resort. We regret that we failed to meet all of your expectations and we hope that you give us another chance to prove that we are the best lodging for a tropical South Florida vacation.
"Not for a 1 night stay"
I thought this was a hotel/motel. It is a time share and not suitable for a 1 night stay. There was no coffee for the coffeemaker, no restaurant nearby, and anything was a drive away. I am not sure why it was listed on Hotels.com. The room was a small suite and comfortable with 2 old tube TV's. They tried to sell us a unit when we checked in.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for sharing your comments and we are sorry that we did not meet your expectations. The resort has a deli and a gift shop featuring assorted sundries at the Main Registration Building. We also offer a complimentary shuttle service within a 3-mile radius of the resort for our guests. We hope that you consider staying with us again in the future so that we may have another opportunity to prove that we’re a great option for lodging in the Weston area.
"A must-see sight"
It was an awesome week-end the rooms were clean the services were good and all the accomodations. I would most definitely stay again.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you! Naturally we feel we are one of the best values in the area but it is always a pleasure to hear from guests who appreciate our accommodations as much as we do. We look forward to sharing our hospitality with you again soon.
"Bad service"
This guest did not leave a comment.Genuine Hotels.com guest review
"Delays"
Expedia needs to process reservations quicker with front desk of the Resort. We had significant delays in checking in. Therefore we arrived late to a wedding.Genuine Expedia guest review
Response by Vacation Village at Weston/Bonaventure Thank you for writing. We are so sorry that there was a delay in receiving your reservations from Expedia. We hope that you were able to enjoy the rest of your stay and that you return to visit us again in the future.
"worst hotel i haver stayed at"
It was the worst stay at a place i have ever had . every day i complaind about somthing .but would not get strnated out till i compland the 2 time i am discusted with the servich i reseved fror them and know with you. i sent you a rating and have not heard from you . after a weak thanks very much johnGenuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for sharing your experience with us. We apologize for the issues you encountered at our property during your stay. It is our priority to provide all of our guests with exceptional customer service in a relaxing tropical environment. We’re sorry that we fell short of these expectations during your vacation. We hope that this experience does not deter you from visiting South Florida in the future.
"whatever"
At first,..they put me in a horriable room that looked like it was in Ciaro Egypt,..asked if the room had stairs,..they said yes,..it didnt,..walked 6 floors up,..had to go back to office and demand a diffrent room,..finially got it,..horriable service.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for taking the time to comment on your experience. We are very sorry if you missed the elevators in the lobby, because we would never expect a guest to walk six flights of stairs to get to their room at one of our resorts. We are disappointed that we could not meet all of your expectations and hope that you’re your next trip to Weston is more enjoyable.
"disappointed"
nice pool. it was a ten minute walk to get here though. the room and the building in general were just worn down. not terrible, just not nice either. we won't stay there again.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for your comment. We regret that we failed to meet all of your expectations and we hope that you give us another chance to prove that we are the best lodging for a tropical South Florida vacation.
"Great, but too far out..."
The hotel was in great shape and a great place to stay. Plenty of beautiful pools and activities. Rooms were large and the kitchen was adequate for our needs. BUT... be very aware that the beaches and other things to do away from the hotel are about a half hour to an hour away. Kind of a long ride to get there and a really long ride back to get the […] salt water off and head somewhere else. We arrived on a day when the timeshare people weren't there, so check on was very easy. Having been there when they were in makes me think that it's a bit high pressure and long winded with quite a bit of waiting around... Read moreGenuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for taking the time to comment. We’re happy that you enjoyed your accommodations and amenities, but are sorry that you were disappointed in our location. The city of Weston is located approximately 20 miles west of the Fort Lauderdale beaches and can be easily accessed by the adjacent major highways. Vacation Village at Weston Resort is a timeshare property and we market our resort to guests by offering various promotions in exchange for attending a resort tour. Many guests take advantage of this opportunity to learn about the benefits of timeshare and end up leaving as members of the Vacation Village Resorts family of owners. Thank you again for writing and we hope that we can welcome you back on your next South Florida vacation.
"Not in America. Not in 2012!"
On entering the room, a baby cockroach was there to greet us. Our sound system was a boom box. The lamp was rusted. The tv in the bedroom was 12 -14''. We complained and we got an up grade to an A unit! The room was just as out-dated as the last. There was a jet tub. As I turned on the water - it ran brown for awhile! This is in Florida, not a third […] world country. Oh! The cherry on the cake - a plunger next to the toilet, not even in any type of holder! Read moreGenuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you taking the time to share your experience. We were very disappointed to read that our resort did not meet all of your expectations. It is our goal to offer great vacations at affordable prices for our guests. We appreciate your candid comments as these observations can only help us to improve our performance and our property. We hope in the future you will choose to visit us again and allow us the opportunity to prove that we are a great choice for lodging while visiting Weston.
i completely enjoyed the stay there, in the near future i will be happy with your services. i wish i had a better time and hope to have a better weather, it was pouring raining. but besides that it could not of been any better. thank you for your servicesGenuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you so much for your recent review. We take a lot of pride in our resort and are excited when our guests are pleased with our efforts. We are sorry that the weather was less than perfect during your stay and we hope we may have the chance to welcome you back to South Florida for a sunnier vacation in the future.
"Vacation Village - Weston"
I recently had to stay in a hotel for a week during mold remediation in my house. I have a 3 month old baby so I wanted some place with a kitchen. I found Vacation Village just a few minutes away so it worked out perfect for us. Some of the reviews I read had me alittle nervous about getting an old outdated room & being bombarded about timeshares. I […] was pleasantly surprised when we arrived. Check in was alitle frustrating since they couldn't find my reservation since I went through hotels.com, just have your confirmation # to help them out. No one said anything about timeshares, they just asked if I would go to their free breakfast or lunch, I just said no & they moved on. We stayed in the Osprey building, it wasn't old, our room was a good size & it felt like a home away from home. It had a kitchen, a living room & a bedroom. The only downfall was the old tvs but other than that, it was nice & clean. It was also much cheaper going through hotels.com instead of them directly. I'd stay there again & recommend it to friends & family. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Things to remember about Vacation VIllage"
We've stayed here before. It is a timeshare, and our unit had a small kitchen, living room and bedroom. It was comfortable, and met our needs. We are not timeshare owners, and do not want to be. Upon check-in one needs to get a parking pass from guest services, who try to get you to agree to attend a timeshare informative breakfast. There was no other […] effort to get us to do so; it was not a hard sell. Other things to remember - because it is not really a hotel, maid service is not daily. Also, wifi costs $50 for the week if you want it in your room. As I said, it met our needs very well. Read moreGenuine Expedia guest review
Response by Vacation Village at Weston/Bonaventure We appreciate your review and are pleased that you enjoyed your time with us. We hope that we may host you again the next time you visit Weston.
"Family w/small kids"
It was Ok. I took the suite B. little small, Orlando facilities look bigger, and more organizedGenuine Expedia guest review
Response by Vacation Village at Weston/Bonaventure We’re disappointed that we did not meet all of your expectations during your stay. At 625 sq ft our B Suites are larger than most hotel rooms and feature amenities like partial kitchens, living rooms, and dining areas. Our A Suites are larger and feature the same amenities as well as full kitchens and Jacuzzi tubs. Thank you for your post and we hope you consider staying with us the next time you need lodging in Weston.
"Rude"
Front desk staff was rude. Unexpected deposit at check in. Pushy time share sales staff. No daily housekeeping.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure We are sorry that we failed to meet all of your expectations during your visit. We hope you consider staying with us again and offering us another opportunity to prove that we are the friendliest resort that offers the best value for a south Florida vacation.
"Vacation Village Weston"
Great place to stay, love the surrounding areas. In general great location. Very dissapointed with the lack of customer service during the check-in process. It took them over an hour to find my reservation, and the answer I received from the manager in charge was "you should have book directly with us". It appears to be. This is the second time I use […] this property and experience the same delay during check-in. Read moreGenuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for taking the time to provide us with your valuable feedback on Vacation Village at Weston Resort. We read and respond to all reviews and take your comments very seriously as it is an opportunity for us to improve. We are sorry for the disappointing check-in service you experienced upon your arrival, but are thankful you enjoyed your accommodations and the resort’s beautiful locale. We hope you will return again so that we have another opportunity to prove that we are the friendliest and most efficient resort in Weston.
"Home away from home"
We come to this when I can't go out of town it is home away from our last stay we got a 1bed studio and it was quite cuzy. It was nice clean everytime I stay it is very pleasant. Actually we are going back the following weekend I booked the same night we checked in. It's best to book this through expedia the rates are a lot cheaperGenuine Expedia guest review
Response by Vacation Village at Weston/Bonaventure We sincerely appreciate your compliments and detailed overview regarding your recent stay with us. We pride ourselves in offering superb accommodations at affordable prices in an area known for it’s expensive lodging. We look forward to sharing our hospitality with you again soon.
"Vacation Village Review"
The time shares were amazingly clean and suprisingl spacious. However the mattress was not very comfortable and it is not conveniently located.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for your review. We’re sorry that we did not meet all of your expectations but are happy that you enjoyed your vacation. We hope we may welcome you again soon.
The checking in process was gruelin with an emphasis on viewing new units. Definitely, there was a bit of a fast sell going on. the rooms were clean but shabby looking with no carpeting in the kitchen living room area. The directions to the actual building where our room was located were lacking; overall, a bad beginning....Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure We apologize that your stay with us was not everything it should have been. We appreciate that you took the time to post a review and we hope you may return again so we may have a future opportunity to prove that we are the best choice for lodging in Weston.
"Yikes"
Pros: Very Spacious Rooms Cons: VERY Dated...so dated that we didn't want to sit on the old couch -location was offsite from the main hotel area. It wasn't even walking distance. No lobby, no concierge, no nothing. It looked like an apartment complex. -Sales staff was extremely pushy with trying to sell their timeshare. They won't give you a parking […] pass until you hear them out. Wasted 40 minutes of our time. - We were told we had a view of the golf course. We found out there is no golf course...all views are of the parking lot. Bottom line- good for families or older people who want no frills or thrills. Keep your guard up with the sales staff. Read moreGenuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for commenting on your trip to Vacation Village at Bonaventure Resort. We are sorry that we did not meet your expectations during your vacation but we do appreciate your comments as they help us decide what areas need care. We hope you consider staying with us again to allow us another chance to prove that Vacation Village at Bonaventure is a perfect place to spend a Florida vacation.
"Beautiful Area"
Bonaventure is a very comfortable place to stay and you do not feel uneasy, ever. Local is kept nice and clean, pools are warm. Not near the beach but near Sawgrass Mills Mall for good shopping. Would stay againGenuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you so much for your great review! There is no bigger compliment we can receive than knowing that our guests will return to stay with us again. We appreciate you taking the time to share your experience with others on Hotels.com.
"Vacation Village Weston/Bonaventure"
This is not a hotel but time share. No sales pressure and very nice staff during our week stay for a conference nearby. Appliances were inexpensive and coffee maker temperamental when making coffee. Overall not bad and would stay again.Genuine Hotels.com guest review
"Vacation Village"
Good accommodations for room rate - not fancy but comfortable. Only item I did not like was check-in. I had made my reservations through hotel.com - maybe this is different if you book directly with Vacation Village. I went to the address listed on the confirmation and it turns out I had to go to the "registration" building and from there to my own […] particular location - was a lot of running around at a time when I was worn out from traveling. When I registered, they sent me to a staff person to "pick up my parking pass." This was not the case - this was someone trying to sell me a time share. What was annoying was the probing questions I was asked - did I have a husband, where was the last place I traveled to, what did I like to do for fun. Initially, I thought I was only getting the parking pass so the questions confused me - kept thinking why do they want to know this - just give me my parking pass. But other than that, an enjoyable stay and I would return. Read moreGenuine Hotels.com guest review
"vacation village"
clean and spacious wish i kad time to play golf the course looked greatGenuine Hotels.com guest review
"Great Rooms, Great location"
We enjoyed our stay and highly recommend this location.Genuine Expedia guest review
Response by Vacation Village at Weston/Bonaventure Thank you for your recommendation! We are so happy to read that you enjoyed your stay and we can't wait to welcome you back!
"Sandpiper II"
Our suite was very nice and clean. We stayed in sandpiper 2. I would definitely stay here again.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you for your great review! We are happy that we were able to provide you with a great vacation experience and we look forward to sharing our hospitality with you again.
"Yuck pillows"
The staff was GREAT upon registration. But if I called, they were less than helpful or cheery. The room was great. Clean. Accommodating. The bedspreads were outdated. But that's not an issue. But the PILLOWS were awful!! All in all ok.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you taking the time to post. We’re sorry that you found certain staff members unpleasant and that we did not meet all of your expectations. We’re pleased that overall you enjoyed your accommodations and hope you return to our resort and allow a future opportunity to prove that we are the friendliest and best choice for lodging in Weston.
"More than I thought"
When I arrived in in the room I was surprised to see the room was much larger than I anticipated. The kitchen area was good size and their was an outdoor patio. Although I only stayed one night I was pleased with the hotel.Genuine Hotels.com guest review
Response by Vacation Village at Weston/Bonaventure Thank you! We’re thrilled we could provide you with a good experience and that we exceeded your expectations on our accommodations. Come back soon!
"Customer service"
Front desk customer is very poorGenuine Hotels.com guest review
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