The Staff member checked us in and answered questions throughout stay excellent. Dark hair and glasses, she is absolutely an asset to the hotel. Other staff helpful too.Genuine Hotels.com guest review
enjoyed it ver much. Seattle is a fun, happening city! Hotel had great location.Genuine Hotels.com guest review
You can give away breakfast, wine and cold cuts at 5pm all you want, but at the end of the day (literally), a hotel is for sleeping. And if the mattress is uncomfortable, you've failed in your business. My wife and I are pretty average-sized, built and weight, and this was a king size bed; yet, when one of us moved, the whole bed was shaking. This is […] definitely not one those mattresses where you can leave your wine glass on the corner and jump up and down at the other end without spilling anything. Also, parking in the area is very very challenging. So they can get away with gauging you for $34 + tax a day. I took my chances and street parked. It worked, but you have to wake up and go to your car for 8am, when the meters start. Read moreGenuine Hotels.com guest review
"Not what I expected"
We stayed at the Homewood Suites after our cruise. I knew we would be getting to the hotel about 12 and check in was not until 4. I called the hotel before our trip and asked if we would be able to leave our luggage, go for awhile and then check in a little early. I was told that would be no problem, they did that all the time for their returning cruisers. […] We arrived at the hotel about 11:45. It was very busy with people checking out so we waited to check our luggage until 12:30. We told them we needed to store our luggage and would like to check in as soon as possible. The clerk took my phone number and said they would check our luggage and call when our rooms were ready. At 1:15 they still hadn't taken our luggage to storage. When I inquired they said we could leave it in the lobby and they would get to it. I wasn't comfortable with this and told them I would wait. At 2 the bellman came to take our luggage. We went to eat and returned at 3. I inquired about a room and was told it would be ready shortly. I waited until I had seen 3 other people walk in and get their rooms. I also heard another couple state to the desk clerk it was ridiculous they couldn't check in. They waited 5 minutes and were called and told there room was ready. I went to talk with the clerk and explained my displeasure with the service. He gave us one room. We got to the room and discovered it was right above street level on two sides and very loud. I called down and explained this would not work for us. We were told we would have to wait for another room. We did. At 4:30 I went to the desk again and asked about our rooms. The man I had been talking with before was no longer there and the new staff had no idea we were waiting. We got our rooms and they gave us the same room as before. My mom said they would just keep it...they were exhausted and frustrated with the whole ordeal. We got into our rooms at 4:45 and our luggage was finally delivered at 5:15!! If you are wanting quick or even hospi Read moreGenuine Hotels.com guest review
Great staff. Friendly and helpfulGenuine Hotels.com guest review
It was fine but room was very noisy from outside traffic.Genuine Hotels.com guest review
Great location downtown near Pike's Market. Rooms are very nice and quite reasonable considering the quality you get. The only downfall is there is no parking and it costs $34 for valet parking. Otherwise a great place and I would stay there again.Genuine Hotels.com guest review
"Unexpected quality service"
Hotel and room were great, but the front desk staff went out of their way. We were looking for a dinner suggestion. She (didn't get her name) suggested a location by the water, about 2 miles away. After a full day of sightseeing, we weren't in the mood to walk. Turns out the restaurant has a shuttle service. She called - they were busy but could bring […] us back to the hotel. Our option was a cab - she assured us the ride would be under $10. She call the cab, they were there in 5 minutes. And the fee was $7. Here is the kicker - once we sat down at the table she reserved for us at the restaurant, we received a 'complementary crab dip - courtesy of the hotel'. I haven't had that kind of service from anything less then the Four Seasons. I highly recommend this hotel. Read moreGenuine Hotels.com guest review
We loved the neighborhood. We found the staff very efficient and helpful. Breakfast was delicious & plentiful. No rush to leave.Genuine Hotels.com guest review
The whole family was in Seattle for a graduation, booked two rooms, even though each room had three people, everyone was very comfortable !! The rooms were spacious, clean, and the breakfast was great. The location was perfect, we will be back !Genuine Hotels.com guest review
I'm not sure the room was worth the price. I probably won't stay here again, but it was okay.Genuine Hotels.com guest review
We found this hotel to be in a great location very large and spacious. This hotel is convenient to the cruise ports and pikes market which is a short walk downtown area and right next door to the convention center. The staff is excellent very courteous and very helpful. The rooms are very oversized closets are oversized the only thing that could use […] a little upgrading is the furniture itself otherwise kitchen is in beautiful condition new TVs and a very large bed. We would definitely stay here again when in Seattle! Read moreGenuine Hotels.com guest review
"Great Hotel, I'll upgrade next time"
The hotel was great. It was located well on Pike st near much of what we wanted to see and visit, and the staff was friendly and helpful. The only knock I have, and this is mostly my own fault, is that I booked a King non-suite, not paying much attention, and while the room size was very similar to that of most other normal hotel rooms, the bathroom […] was microscopic. I would definitely stay here again, but next time I'll get one of the suite rooms. Had I thought about it, I'd have upgraded if possible during check in, but I made the mistake. They had a pretty decent breakfast every morning, made sure housekeeping hit our room when I asked, and called me a taxi when I needed one. Overall happy, but my gf was less than enthused about the bathroom space, as I'm sure most women will agree. Read moreGenuine Hotels.com guest review
Hotel is new , clean and close to downtown. The staffs are friendly. We are enjoy staying in the hotel. RecommendGenuine Hotels.com guest review
"Parking was expensive"
Good hotel bu parking was $35 per night?????Genuine Hotels.com guest review
Older hotel but served the purpose for a one night stay.Genuine Hotels.com guest review
Our stay was fabulous. The room was better than we expected. The hotel staff was more than accommodating! We were close to everything. It was a great visit!Genuine Hotels.com guest review
I was very happy with our stay. Room was very large and liked the way bathroom had two doors so kids did not have to come threw our room to go to bathroom. Jetted tub was a plus. We called to front desk twice for ice pack and towels. They followed up with call about hour or so later to make sure we had received what we needed.Genuine Hotels.com guest review
Only problem we had was checking in. I had booked the hotel through hotels.com and prepaid. When we checked in, we were asked for a credit card that the front desk clerk told me would be billed an additional 50 dollars a night for extras. We were using nothing extra. I asked to speak with the front desk mgr. We waited what seemed like a really long […] time and she never came out from behind the door. Another front desk rep explained it better that the card would only be billed if something was broken or used. That there would simply be a hold for that amount on the card. No problem then. The free breakfast and dinner was terrific and saved us approximately 100 dollars a day. Really nice room, workout room, pool area and eating area. The location is so convenient. We walked everywhere! Terrific vacation. Great hotel! Thank you!!! Read moreGenuine Hotels.com guest review
"SUCH a great place to stay!"
Great location ~ TWO meals provided Mon-Thurs, ONE breakfast every day, and they were sumptuous ~ pool was great ~ SO nice that they had inexpensive laundry facilities (front-loading!) ~ comfy beds, w/tons of pillows ~ bathrooms large and sparkling clean ~ great housekeeping ~ our 5 days were very quite, save for the occasional siren...no problem ~ […] very helpful, cheerful front desk ~ computer & printing available near front desk ~ heavy curtains blocked out all the light ~ the LINK and BUSES just around the corner - several nice, unusual restaurants just 1/2-block away (we recommend TANGO, tapas bar) ~ local "markets" very expensive, so we walked 6 blocks to QFC for groceries ~ if you come from a state w/no sales tax, remind all your cashiers so you get that same privilege in Washington (but they don't tell you that) ~ and BEST of all was the RATE - - which we thought was completely suitable given all the amenities of this hotel. It will be our choice in the future when we travel to Seattle. Read moreGenuine Hotels.com guest review
Great location. Many tourist attractions within walking distance or within public transportation. Morning breakfast was good and very convenient.Genuine Hotels.com guest review
"Walking distance to Pikes Market and boardwalk"
It great I would stay here again, and it has a free hot breakfest.Genuine Hotels.com guest review
"Nice suite, great location"
This was a great location for walking around, down to Pike Place Market, and up and around Capitol Hill. Loved the size, layout and homey feel of the suite. Room was rather loud, due to being right over the street and freeway below, but I brought earplugs. Door to my balcony did not close/lock properly, but otherwise the hotel seemed well maintained. […] Loved the cute little pool and thought the hot tub was at the perfect temperature. Read moreGenuine Hotels.com guest review
"Wonderful hotel, kinda"
There were 3 adults so the configuration was perfect - 1 private bedroom & sofa bed in the living room. The bathroom had 2 entrances - bedroom & living room - which was very convenient. We enjoy the conveniences of the kitchen, esp to keep our water bottles cold. Only con - my son said the sofa bed is quite uncomfortable.Genuine Hotels.com guest review
"Great price, about 7 blks to market"
I stayed here because the price was very good for something downtown. The room with a little strange because the bathroom is far from the bedroom, but it was nice overall. On the fifth floor I did hear quite a bit of street noise in the evening and early morning. Breakfast was your standard hotel buffet with hot and cold options. It was an easy seven […] block walk to pike place market and $32 uber ride to airport. Read moreGenuine Hotels.com guest review
The ONLY downside to the hotel is the charge for the valet parking attached to the hotel. Other than that, our suite was lovely and the personnel and service outstanding!Genuine Hotels.com guest review
Stellar service and clean accommodations!Genuine Hotels.com guest review
"best room in the city"
fabulous; nice balcony , 2 rooms, very nice arrangmentGenuine Hotels.com guest review
"Close to city"
Comfortable room. Friendly staff. Good service. Great location to heart of Seattle.Genuine Hotels.com guest review
Loud freeway noise, nice kitchen and bathroom, but couch was old and falling apart. Bed was very comfortable. Hotel provided a decent breakfast each morning and light dinner each evening at no extra cost.Genuine Hotels.com guest review
The stay was fine, room clean. BUT $40 to park over night? That was a surprise. They don't tell you that when making reservation.Genuine Hotels.com guest review
"overall. not so grand adventure."
to start out, i called 2 times to confirm the reservation because i went through this website and was told i was getting a different room both times .then given a different -and smaller- room than what i was told. the room was the clean except the dishes in the kitchen the pans had some burned stuff them. and someone came into our room while we were […] away and took our frying pan and ruffled through some of our stuff. the food was depressing the one Thursday dinner we ate there, and all 3 mornings we stayed. and i was charged much more than the original price i was told when we booked. overall i will probably finding a new hotel to stay at next time i am in the seattle area. Read moreGenuine Hotels.com guest review
"Great location and service"
Location is near everything, easy access to I-5, Downtown and Convention center where you can also park (1 block away), american breakfast and internet are included in price, highly recommended hotel to visit Seattle without the need of a car.Genuine Hotels.com guest review
"Great place to stay for conventions"
Great rooms, amazing service, awesome breakfast selection and only 2 blocks from trade and convention center. We will be backGenuine Hotels.com guest review
"Hotel worked out great"
Every thing was great! Liked the hotel! Clean - well worth the priceGenuine Expedia guest review
"not what I expected"
It was a nice hotel, but when I booked a $150+ suite with a kitchenette, I thought it might be a little bigger. I also didn't think a hotel that requires you to use your key card to use the elevator, would have rooms so close to street level that I could have gotten into my room without going through the lobby and minimal effort. The remote in the bedroom […] hardly worked for the tv, and had no sleep timer. Overall it was a decent room, just not what I was expecting. Read moreGenuine Hotels.com guest review
"Not exactly as advertised"
The location was great. Hallways reeked of smoke. Had to take 2 elevators to get to our room. Room was advertised as a king suite with a single bed. "Single bed" was actually a fold out couch. Room had been recently updated. No tv programming suitable for kids. Great corner grocery store that carried anything you might need. Fabulous restaurants across […] the street. I would stay here again but I wish there was a better description of the property. Read moreGenuine Expedia guest review
"great downtown location"
Excellent stay.Genuine Hotels.com guest review
"Lots of road noise"
Don't miss dinner at Tango (Spanish tapas or paella for a group) across the street. Rooms are spacious (for downtown!) and updated. Breakfast is real food, eggs, meat, potatoes, though not piping hot. It Is right by the freeway and I was surprised at how much road noise (dull roar) comes through the windows.Genuine Hotels.com guest review
"Beautiful Spacious Room. Great location."
Very impressed with the room. Absolutely huge and comfortable. Would definitely go back. Only thing was that the fire escapre made it a bit noisy with wind noise. Maybe the door could be sealed more.Genuine Hotels.com guest review
Service was good but need to tell that parking is $34 plus tax. Room was loud from I-5 at night. Coffee supplies were not restocked the next day. Read the reviews prior to booking so expected better for the cost.Genuine Hotels.com guest review
Greeted with a smile by a parking valet. Guest staff were professional in every way. Our room was clean and very comfortable.Genuine Expedia guest review
"airport drop off and film festival"
I was attending a weekend film festival at northwest film forum on 12..we were also needing to drop our son off at the airport at 6am on Saturday. Staying in the suite killed two birds with one stone!!Genuine Expedia guest review
"Fair value for money"
Check in very smooth, staff very helpful and accommodating. Room clean, but bed was soft and springy. Shower had great temp/pressure. A couple of items in room needed attention, a simple call to front desk was all it took. Front desk even followed up next day with phone call. Included Breakfast was good. Gameroom/cabana/pool clean. Only downside […] is expensive parking, hotel CAN control price, no need for $41+ per day. $126+40(parking) =$166 per night. OK deal... Not bad but not great. Read moreGenuine Expedia guest review
"Hilton Seattle Stay"
Room was spacious, full kitchen was nice, & bed was extremely comfortable! One block walk to Paramount, and convenient location. Staff was so nice!Genuine Expedia guest review
"two words: THEE PLACE:)"
I enjoyed it from the minuet I arrived. The welcoming atmosphere from the ballet staff, the front desk services, the great FREE food AND drinks, the kitchen staff, to room service. My partner and I loved the view we had. Believe it or not, I-5 is clearly in sight of this hotel but you get what you pay for and believe me I got what I paid for. They did […] not build this building cheap. We enjoyed a great night of rest each night we stayed there (3 nights). From the double glass windows (great at blocking out ALL the noise), to the comfy pillows, bed, and blankets, to the great floor plan of the suit (1 king with 1 bed). All I have to finish off is by saying.. this is THEE PLACE and I will only be staying at this hotel when I travel to Seattle. Read moreGenuine Hotels.com guest review
"Wow, a fully operational kitchen!"
I stayed in a Suite, and I was very pleased with the amenities. 1 King Bed, 1 Queen size pull-out couch bed, and a full size fridge, dishwasher, microwave, and toaster. There wasn't an oven, but there were two stove top elements, and pots/pans and dishes were included! Also, free wifi, plus complimentary breakfast that includes HOT FOOD every morning […] from 7-10am. I was thrilled. It was only a short downhill walk to the convention center, which was still pretty wet when it was raining, but a breeze in good weather. I'm definitely keeping this hotel on my "good" list. My few complaints are that the overnight parking costs are crazy expensive (I can't post specific rates, but it's even more expensive than the Grand Hyatt's), and Hotels.com claimed the room ALSO came with a twin size bed, but that's inaccurate, no such room exists. However, the hotel was still great for us, so I'm a satisfied customer. Read moreGenuine Hotels.com guest review
"Everything but the bed"
We came on a sold out weekend to a convention that had Seattle crazy busy. The staff were quick, polite and efficient. The convenience of breakfast served was helpful. And with all the people at all hours coming and gong the room was quiet and dark and perfect for rest. My only complaints are the bed and pillows. The pillows could use some updating […] bedding could be a bit nicer. But they were still more comfortable then most other hotels out there. Read moreGenuine Hotels.com guest review
Enjoyed it. Room was amazing easy for simple con goers didnt have to deal with traffic. Kitchen was nice part of the room it was nice not to keep running to the ice machine to keep cooler cold. Planning to stay there when penny arcade expo is in town later this year.Genuine Hotels.com guest review
"Great location near the heart of Seattle"
Great hotel, the only complaint I had was that I wish they had a safer mat on the floor next to the tub so people wouldn't slip.Genuine Expedia guest review
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