It was a great stay. Really enjoyed the room!Genuine Expedia guest review
"Be aware. Terrible customer service!"
it is not often that I leave a bad review but after experiencing the worst possible service I feel that I have to share this information. I use reviews constantly to determine where I stay. I selected this location primarily due to it's location, I reserved a bay view room and indicated a late arrival on the reservation. Upon arrival the front desk […] personnel could not find the reservation and it took a while for them to figure it out that by mistake they had reserved a room for 2014 and had to actually showed them the reservation on my laptop, then they said that there were no bay view rooms available and that they could only give me a room facing the parking lot. At this point I was tired and told them to give me keys to the room they offered. Arrived at the room and both keys didn't work, returned to the front desk and got the keys reprogramed, returned to the room and the keys still would not work. Returned to the front desk and this time the clerk came to the room to try another set of reprogrammed keys. Guess what? It didn't work. The clerk opened the room with his master key and said that we could stay in the room without keys, to be honest I was so tired it was 1:30a.m. that I considered staying in the room without keys for the rest of the night but as soon as I walked in the room there was another issue. Apparently the room had been recently painted and there were fumes present. I contacted hotels.com and after they verified the details described offered another htl. Read moreGenuine Hotels.com guest review
Overall the stay wasn't terrible. We did have a few problems with staff rudeness! And the vallet parking at $35 a night is rediculous. It was close to virginia mason hospital which was the reason we stayed there.Genuine Hotels.com guest review
"A good value for the money"
Check in was quick and easy. The first room I was given someone had ripped the window seal away so it was very noisy and cold, but I went to the front desk and they got me a new room with no problems. The room was comfortable, the bed just the right amount of firm but not too firm and soft but not too soft. Location was great for seeing the main tourist […] sites and so close to the convention center I wished I had a convention to go to. Read moreGenuine Hotels.com guest review
The only thing I wasn't happy with was that I booked and paid for a one bedroom suite through Expedia that was supposed to sleep 4, but after checking in and getting to the room I discovered we had been given a queen suite that goes for $118 per night. I actually paid $127 per night up front through Expedia for the one bedroom suite. My son and friend […] were going to stay with us for the weekend, but decided not to deal with trying to switch late on Friday night and went home. They did rent a separate room for Saturday, but that sort of defeated the purpose of staying together plus the cost of the extra room. There was a Sounder's game on Saturday and a Seahawks' game on Sunday and all the rooms were taken so I didn't pursue it other than getting put on a standby list if one opened up which one did and my son took it. Read moreGenuine Expedia guest review
"Hotel Room - Similar to a DIVE"
The maintenance of the hotel room was utterly PATHETIC! Great concept - 1 bedroom c/w cooking area - but that's where it ended. Couch leatherette had large pieces missing/drawers in bureau wouldn't open w/o opening the one below/cupboard doors were lose/large stain on the bedroom chair and on and on and on. I can't believe the cleaning staff would ignore […] the blatant short comings of the room and that the hotel itself would deem the room acceptable. Gave me the crawlies!! Read moreGenuine Hotels.com guest review
"Out of the downtown rush"
We stayed for two nights. Our room, a King non-suite, was rather crowded and would have been more amenable as a queen or double. Fortunately, we were out during the day so we only slept here. The front desk staff was very helpful and knowledgeable. The hotel public areas, as well as our room, were very well kept and clean. The public area was also very […] large and quite comfortable. Breakfast had a lot to offer... only downside was that their scrambled eggs were practically inedible. They have a small fitness room with just the basics; the cardio equipment was good quality. We enjoyed the location as it was out of the way of the noise and traffic of downtown proper. It was a 10 minute walk to the main buses, convenient for our stay as we do not rent a car when we visit Seattle. We were quite please with the dining options within a shore walk of the hotel, and some of the best dining is still east of the location, not near Pike St. Market. We would definitely stay here again. Read moreGenuine Hotels.com guest review
GREATGenuine Hotels.com guest review
I loved the room. Wish my family could have been with me-it was so comfortable and had everything my family could have wanted. I was disappointed that the internet to print my boarding pass wasn't working and other guests said it hadn't worked the previous day either. While the people at the desk were sorry, they didn't volunteer to print my boarding […] pass. I had to go to another hotel for service. Read moreGenuine Hotels.com guest review
"As expected - seemed a bargain."
A bargain for a Saturday night right next to the Convention center and bus barn. I was very happy with our room and the location. Jump on a bus to get to Pioneer square/Pike Market or just take a nice walk.Genuine Hotels.com guest review
"$$ Parking-Tired facility-Close to Pike St Market"
Parking was very pricey and you had to use valet. I could not find that info on Hotels.com, and I looked. There was just a note that there is a surcharge for valet parking. I assumed I could park it myself. My first room had wet towels draped on the tub, used shampoo and soap in the shower. I was upgraded to a suite but by then the damage was done. […] A suite that was in need of an upgrade, pricey parking and a first room that was not fully cleaned. And then there was the food....... Read moreGenuine Hotels.com guest review
"Mixed feelings but overall good"
We booked 2 rooms since we were traveling with 2 little kids and grandparents. Was very convenient to have breakfast and weeknight dinners. Quality was ok but nice not having to go out before our conference. Short walk to convention center. Our room had slow drains and uneven heating, and not cleanest carpets or furniture. But suite feature so close […] to convention center was worth these short comings. Wonderful front desk staff Read moreGenuine Expedia guest review
the staff was very friendly and patient. We had to split the overall bill by 3 when we checked out, and there was some confusion about who was paying for what, but the front desk was very helpful. They also serve free dinners from Monday to Thursday, which was a nice suprise. Their breakeast is always very good, with a lot of choices from warm dishes […] to yogurt and a large variety of fruits. There was always coffee and tea in the lobby. Read moreGenuine Expedia guest review
"Nice place close to convention center"
I liked the breakfasts and dinners, and the pleasant room and amenities.Genuine Expedia guest review
"Convenient and close to everything"
I write this review as I had depended on the reviews of past guest and found that this hotel to be an excellent hotel being conveniently located and within walking distance to many sites, the room had been extremely clean and quite. Note that my suite had been located on the courtyard side of the hotel.. I travel to the city often from Florida and will […] continue reserve here regularly . Staff very help and courteous as well and especially like the late check out (noon). Parking fee is a little steep but still less expensive than nearby parking lots or the possibility of being towed. GREAT PLACE!!! Read moreGenuine Hotels.com guest review
Great hotel & location, up the street from gameworks niketown and the convention center. The rooms were like a 1 bedroom suite gotta love all the space. The mrning breakfast was a perfect way to start our morning of site seeing off. Downfall.....dont rent a car, they charge $32 a night, more expensive than the rental.Genuine Hotels.com guest review
"My New Favorite Place"
I go out to Seattle for a couple of conventions, and the Homewood Suites has become my favorite place to stay. The staff was great, recommending places for take out and where to get groceries. (The Pike Grocery less than a block away is well stocked, makes great sandwiches, and the prices are very reasonable for being near a convention center.) They […] took care of us very well, and the room was phenomenal. Spacious, comfortable, and a great place to stay and work for a couple of days. Read moreGenuine Hotels.com guest review
"Great value, great hotel!"
My room was huge with a seating area, full kitchen with refrigerator, microwave, sink, and dishwasher. The bed was comfortable, and the entire room, kitchen, seating area, and bathroom were clean. There was some street noise, but the location is close to the convention center. Two thumbs up!Genuine Hotels.com guest review
"Very nice hotel."
I liked almost everything about this hotel. Location was great close to downton, shopping and food. They valet your car, complimentary finger foods with beer or wine, 24 hour exercise room, entertainment room with pool table, dart board lounge area and flat screens. I had a suite which was basically a 1 bedroom apartment with full kitchen (stove, fridge, […] dishwasher and dishes, pots, pans silverware WOW). They only thing that was not good was the 40 bucks they charged to park my car, that is higher than any hotel in Hawaii that I have stated in and there is no mention of it until checkout. So if you have a vehicle stay somewhere else, if you're cabing it enjoy all the amenities. Read moreGenuine Hotels.com guest review
The hotel is very clean.The staff is so. Nice and always have a big smile in there face. The valet parking is so quick and never really have to wait for your car...Genuine Hotels.com guest review
"Outstanding and excellent!"
Friendly staff who remembered our names. Breakfast and happy hour / Dinner were the best we have experienced. I would recommend to all friends and family ----business or pleasure!Genuine Hotels.com guest review
"Close to many sights"
Homewood is close to the Westlake Center, which is great because that's a mass transit stop - the light rail, monorail, and buses all go here. The Convention Center is close by, and the college on Broadway (where many events occur, like a great little farmers market on Sundays) is a 13 minute walk. Set in Capitol Hill, there are tons of great little […] restaurants and bars all within walking distance, plus the wonderful Victrola is about two blocks away, for all your coffee needs. The staff was fantastic and very helpful. Read moreGenuine Hotels.com guest review
This hotel is excellent. If noise is a problem for you, though, get a room on the courtyard side. The ambulances are busy on the street side. We will return.Genuine Hotels.com guest review
"This is worth the money! Great location. Great se"
Just great! This hotel was exactly what is described.Genuine Expedia guest review
"stratigic location for business & pleasure"
Even though we could not get a paid upgrade - no rooms left - our permanence in the hotel was pleasant and comfortable. Service was good specially at the reception and concierge departments. A good place to stay if in Seattle.Genuine Hotels.com guest review
Lots of extra space and few reasons to leave. Small grocery on the corner was also nice. Great space for 2-3 people.Genuine Expedia guest review
The room was spacious and my son had his own TV to watch. Love the room set-up. Breakfast was OK. Very good value for the area. Staff was very good. Would definitely stay there again. Hilton properties are a step above.Genuine Hotels.com guest review
"Wonderful location, hotel a little outdated"
The location of the homewood suites on pike street is wonderful. Just 8 blocks or so from Pike Place Market, a short walk to the light rail station, and lots of shopping and wonderful places to eat close by. The rooms were very large, but a little outdated. The air filter in our room was totally clogged with dust and the room was a bit damp. The carpets […] are old, and the ceilings are low. But, overall, the breakfast and free dinner each night were wonderful and you can't beat the price for the overall location and quality! Read moreGenuine Hotels.com guest review
"Home Sweet Home"
Staff was great from the beginning and helped us with car, luggage, local info, etc. We got in at 6:30 pm and it was wonderful to have a complimentary meal waiting for us. (These meals are offered on week day evenings) The fajitas and sides were excellent, as so were the complimentary wine and beer. It made up for having to pay for the parking! The […] breakfast was also complimentary and tasty! Read moreGenuine Expedia guest review
"Comfortable room near attractions"
We arrived early (12pm) and were able to check-in right away. The room was spacious and comfortable. We did not use the kitchen area, but it is a nice addition. The beds were very comfortable and the continental breakfast was better than average. The staff was helpful was asked for directions and also assisted us with transportation. It is a relatively […] short walk to Pikes Market and to the monorail that will take you to the Space Needle. We would stay here again. Read moreGenuine Expedia guest review
Beautiful roomGenuine Hotels.com guest review
We were very pleased with everything about our stay. The staff was very friendly and always helpful. The food was nice to have available and was very good. Things were easy to get to because we were closely located to the light rail and monorail. We would highly recommend this hotel to anyone visiting Seattle.Genuine Hotels.com guest review
"Walking distance to public market"
I enjoyed the buffet breakfast and the convenience to the public market. It is a 15 min walk. I recommend getting a room facing the courtyard and above the 4th floor. The room was clean and the staff was very helpful. I don't recommend walking after 7 pm at night. There is a small grocery store nearby and an Avis rental car in Homewood Suites.Genuine Expedia guest review
"Comfortable, clean and in a great location."
I was very surprised at how nice this hotel was. I booked on Expedia and got a great deal, so my expectations weren't very high. The room was HUGE, clean and a walkable distance to many sights, restaurants and transportation. The condition of the room was better than a 4.5 star hotel I stayed at just the night before, in a different city. Free daily […] breakfast and wine/beer happy hour Mon-Thurs was a nice touch. Thanks for the great stay! Read moreGenuine Expedia guest review
The only complaint I had about this hotel was it looked like the tile on the bathroom floor had not been cleaned at all. I had to put towels down in front of the toilet. Other then that the room and hotel was great, the location was really great! I would definetly stay there again.Genuine Hotels.com guest review
"Best customer service"
Our grand Pacific Northwest road trip included many great hotels, but this one had the best customer service by far. Staff was super polite and helpful. Rooms contain everything you need to be comfortable, with fully stocked kitchens and modern living rooms. All in all a great experience.Genuine Hotels.com guest review
"Comforter and bed sheets smells bad"
Overall the hotel was ok, the only thing that i don't like is the comforter and bed sheets smells bad. I don't know how long they did not change or wash it. The sofa bed needs to change, it's old.Genuine Hotels.com guest review
"Great family hotel"
Overall, the hotel was very enjoyable. The breakfast selection in the morning was great, and there was a wide variety of food to choose from. The room was very clean and overall very comfortable. We had our 3 year old, and he slept on the pull out couch in the TV area. It was nice to have the option of a separate quiet area for him to sleep in, so we […] could all get a good nights sleep. The cons of the room: It had an odd musty smell to the room. We would leave the windows and sliding door open once we get into the room, and it seems to go away for a little bit. We thought it was just our room with the smell, but we walked by a room getting cleaned and noticed the same odor. It wasn't intolerable though. The biggest downside would be we reserved a room with one queen bed, however, we were given a room with two full sized beds. When I asked the front desk about it, we were told there were two queen beds in the room. The bedroom was spacious, but it wasn't enough to hold two queens. I have have a king and a full sized bed at home, so I know what a full bed feel like. We were only there for a short stay, so we just dealt with it. If/ when we travel again, we would definitely stay in another homewood suites again, and I would recommend it to a friend as well. Read moreGenuine Expedia guest review
"Lot of Road Noise"
Very Nice Hotel, Nice facilities. the room we got was on 4th floor, but in a wing adjacent to the steep busy road. All night, we kept hearing traffic and trucks. Other than that, every thing was great. The room looked great. Beds were very comfortable, breakfast was OK. Good internet, and nice lobby area.Genuine Expedia guest review
"GOOD HOTEL IN A SAFETY ZONE"
IT IS A PRETTY GOOD HOTEL INSIDE DOWNTOWN AREA AND NEAR THE CONVENTION CENTER. YOU FEEL THAT YOU ARE CLOSE TO EVERYTHING. THE STAFF IS VERY COOPERATIVE AND THE ROOM IS VERY CLEAN. THE SOFA BED HAVE TO BE MORE CONFORTABLE.Genuine Expedia guest review
"Close to sights"
Lots of room. Breakfast and dinner. 5 min walk to metro. Great stayGenuine Hotels.com guest review
"Great location with TONS of amenities!"
Hotel was very nice. Includes a dinner - with wine and beer - plus breakfast. Has a great hang out room complete with FREE darts, pool table, video games and a flat screen tv. Great roof top pool that was heated with a separate (and very hot) hot tub. Will definitely come back on our next visit to Seattle.Genuine Expedia guest review
WE TRAVEL AS OFTEN AS OUR SCHEDULE ALLOWS. IT REALLY TAKES ALOT TO SURPRISE US. THIS LOCATION WAS VERY WELL MANAGED AND STAFFED. FROM THE WARM AND INVITING ROOM WITH THE MOST COMFORTABLE BED WE HAVE SLEPT IN YEARS. LOCATION WAS WITHIN WALKING DISTANCE TO ALL SHOPPING AND THE LEGENDARY PIKE PLACE MARKET. ALSO 5 MINUTE WALK TO MONORAIL THAT GOES TO SPACE […] NEEDLE. MY HATS OFF TO THE STAFF, THANKS SO MUCH FOR OUR STAY JULY 27-29, 2013 Read moreGenuine Hotels.com guest review
"Stay Here! Comfort, Convenience and Cleanliness!"
We were impressed with the complimentary breakfast, which included scrambled eggs, bacon, sausage and hot cereal along with the usual bakery goods, cold cereals, yogurt and fruit. There is also a self service snacking area for late night nibbles. Our room was exceptionally well appointed with a dishwasher and a flat screen TV in both the living room […] and the bedroom. Everything was clean and in good condition. The staff was friendly and helpful. Read moreGenuine Hotels.com guest review
Parking is too expensive and valet parking is a pain, especially if coming and going throughout the day, especially if tipping the valet. Closet is big enough for another bathroom, which I would have rather had.Genuine Hotels.com guest review
I found this place to be overpriced for what it is. I found it no nicer than any other hotel I've ever stayed in. I know the price is largely in its location but I had dirty grout in my shower, cracked face plates on outlets, a stain on my sheets and 1/2 the light switches didn't goto anything as far as I could tell. It wasn't the worst hotel I've ever […] stayed in but for what I paid I expected more. Read moreGenuine Expedia guest review
"Except no fridge, no bottle water in the room"
We arrived very late at night because our flights was late for 2 hours. We were very thirsty and tired. The room is very nice and clean but a little bit small. There is no bottle water in the room, no fridge too. The breakfast was fair and decent.Genuine Expedia guest review
From the minute we arrived everyone took really good care of my family and I. We had an awesome stay, Homewood suites are on top of my list. Thanks,Genuine Expedia guest review
"up the hill from downtown"
i was expecting something more upscale, could have saved $50 a night and stayed closer to downtown. i like the way it's on the cusp between capitol hill and downtown, but it ends up being kinda nowhere. the hotel is great for families or people staying a long time, but we paid for amenities we didn't use or need and didn't get the cool kind of hotel […] space i had been hoping for... Read moreGenuine Hotels.com guest review
Conveniently located on Pike street so we were able to walk everywhere. I get up earlier than my boyfriend so it was awesome having a suite. I could make my coffee and check my emails in the morning without disturbing him. Great space for the price. I would stay here again.Genuine Hotels.com guest review
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