All hotels in New York, New York, United States of America
1 room, 2 adults
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222 East 39th Street, New York, NY, 10016, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 162 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.2
  • Comfort
    4.0
  • Condition
    3.5
  • Neighborhood
    4.1
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5.0 / 5Outstanding
"Short term stay comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed the extended stay option. One suggestion regarding the gym, which was nice as well: is that you have spray or something available to clean the machines after use, and towels for use.
Genuine Hotels.com guest review
5 night business trip Mar 23, 2015
Marielena
US
1.0 / 5Poor
"Noisy"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Extraordinarily noisy, partly do to renovation,partly do to room 1B being opposite heavy steel doors to the stairway and to the recycling area. These clang open and shut at all hours. The manager was nice, and did what she could to help relocate us.
Genuine Hotels.com guest review
9 night romance trip Mar 9, 2015
A Traveler
US
4.0 / 5Excellent
"The unexpected"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I really wasn't expecting this hotel to be so nice. I was overall satisfied with the hotel. The only complaint is that the heater that controlled the room temperature was making too much noise.
Genuine Hotels.com guest review
2 night romance trip Dec 19, 2012
A Traveler
US
4.0 / 5Excellent
"First time in NY"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff was great and very friendly. Carol was especially helpful and went above and beyond to make us feel comfortable and welcome. Room was large and very clean and walking distance from so many sites. We took taxi's the first day and walked every day after that. We will definitely return to the Eastgate!
Genuine Hotels.com guest review
5 night family trip Dec 9, 2012
Lou
US
4.0 / 5Excellent
"Good price, location and kitchen"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is not the newest hotel in NCY. In fact, you can expect to find furniture from the 80s or 90s in your bedroom, i.e., the stuff is a bit old, but very clean. The bed in particular was very noisy, so that if one moves will wake up the other :-) Despite that, a couple of reasons make me think this hotel is worthwhile: 1- it has a full kitchen, so if you plan to spend more than 3 days in the town and do not want to have dinner out everyday, or has a baby who does not eat all type of food, this is your hotel! 2- the surroundings of the hotel have a supermarket, 24h market and pharmacy, mcdonalds, subway sandwiche, and subways. IN other words, although it is not very very close to the touristic attractions, it has things that you will need during your stay. 3 - the staff is pretty nice and helpful. So, in short, I do recommend this hotel and plan to stay there whenever I go back to New York.
Genuine Hotels.com guest review
4 night family trip Dec 9, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Large, spacious room. High ceilings. Nice kitchenette. Extremely well maintained and spotless bathroom. Quiet. What's not to like? Hotel lobby is tiny, but who cares? Staff very helpful. A few short blocks away from Subway at Grand Central.
Genuine Hotels.com guest review
1 night business trip Dec 19, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love the Hotel ..beautiful rooms and great location ..will definitely come back ...
Genuine Hotels.com guest review
1 night business trip Dec 15, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    2.0
The room was recently updated and comfortable.
Genuine Hotels.com guest review
2 night business trip Dec 12, 2012
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Thiss a great hotel for families or groups, as the suites accommodate quite a few guests. However, it is basic, and the "suite" was too basic for a couple like us.
Genuine Hotels.com guest review
1 night romance trip Dec 8, 2012
A Traveler
US
3.0 / 5Good
"Location top - cleanliness disgusting"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was satisfying but the room wasn't made when we came. They promised us to get the couchbed done by 6 pm and when we came back at 10 pm it wasn't done. We had lots of hairs in the bathroom. Told that the person at reception to clean it and it wasn't cleaned when we came back to the room. But reception staff was very friendly.Location is absolutely fine!!
Genuine Hotels.com guest review
3 night trip with friends Nov 22, 2012
Maria
US
4.0 / 5Excellent
"Within walking distance of sightseeing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
All in all the hotel staff were very friendlly in assisting us in any matter or location we needed to visit , and very responsive to any request that was asked of the staff. We would definately stay there again, and also recommend the hotel to others!
Genuine Hotels.com guest review
5 night family trip Nov 18, 2012
Patricia
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Nice people, good location, large room. Furniture is garage sale grade but the bed was very nice, needs new carpet. Overall you could pay a lot more and get a lot less. I would stay there again.
Genuine Hotels.com guest review
Business trip Nov 18, 2012
A Traveler
US
3.0 / 5Good
"Travel on a tight budget."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Hallways look very tired and carpeting is old. Room is Spartan but clean. Basically, a place to sleep and nothing else.
Genuine Hotels.com guest review
1 night trip Nov 5, 2012
A Traveler
US
1.0 / 5Poor
"Avoid this dump at all cost!!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
This is a complete dump and the pictures are very misleading. The location is very good and so is the neighborhood but the hotel is garbage.
Genuine Hotels.com guest review
1 night trip Oct 31, 2012
Lynman
US
4.0 / 5Excellent
"close to work"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Unfortunately I was in the hotel for Hurricane Sandra.. and we lost power but I found the staff helpful and kind in light of the horrendous situation we New Yorkers were faced with and still reeling from.
Genuine Hotels.com guest review
1 night business trip Oct 29, 2012
Karen
US
5.0 / 5Outstanding
"Great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Large, clean rooms with kitchenette. This is basically a studio apartment. D"Agostino's grocery is right around the corner. Grand Central station is 3 blocks away. There are some nice restaurants in the neighborhood. Incredicble for the price. Anyone who complains about this place hasn't been to NYC much. The only small negative was the low water pressure in the shower.
Genuine Hotels.com guest review
3 night trip Oct 18, 2012
Jakae
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    4.0
Very large room but very very dated furnishing. Hotel clean and location for NYU med center and UN is excellent
Genuine Hotels.com guest review
5 night business trip Oct 2, 2012
A Traveler
US
5.0 / 5Outstanding
"Nicely located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We felt most welcomed by Leela at the front desk. She was merely outstanding. Pleasant smile, helpful when asking about locations of events, promptly fixed our lame air conditioner...seemed a cut above. The rest of the staff were terrific. No complaints...will likely stay again next time in NYC.
Genuine Hotels.com guest review
Family trip Oct 8, 2012
A Traveler
US
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
For Manhattan very good value for a convenient area.
Genuine Hotels.com guest review
Trip with friends Oct 8, 2012
Gillian
US
5.0 / 5Outstanding
"Excellent staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The entire staff was courteous, friendly, helpful, and knowledgable. Great location close to bus routes, Grand Central Station, and numerous restaurants. The room furnishings need to be updated, but the bed was comfortable and the junior suite room was huge by NYC standards. There's no in-room safe, but there are free safety deposit boxes in the lobby. Free Wi-Fi would be a plus. Travel to NYC 2-3 times a year and definitely will stay here again.
Genuine Hotels.com guest review
Family trip Oct 6, 2012
A Traveler
US
4.0 / 5Excellent
"Eastgate is a GREAT lpcation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I would definitely stay at the Eastgate Hotel again at my next stay in NYC. I appreciated the kind staff and responsive service. Access to my meetings was perfect (near UN) -- and easily walkable to other locations, such as Bryant Park & GCT.
Genuine Hotels.com guest review
Business trip Oct 1, 2012
A Traveler
US
4.0 / 5Excellent
"Excellent place for vacation!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent hotel. The staff are friendly and helpful.the rooms are cleaned. I love the idea of having a well furnished kitchen in the room. The location is wonderful. A lot of restaurants nearby.
Genuine Expedia guest review
Other trip Sep 23, 2012
A Traveler
US
4.0 / 5Excellent
"Can't beat the staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
While this hotel isn't terribly modern or fancy in any way, the location is good and the staff was wonderful. They were helpful and generous with their time. We came in from a cruise very early and the check in was for 3 pm. They took in our luggage so we could cruise the town. When we returned at noon, they got us right into a room. My husband had suffered a mini stroke and we were anxious to get our flight home the next day. They gave us free internet so we could alert our Dr. and family and did anything for us we asked. The bellman (if they call them that now) Ashrah was exceptionally helpful. All with smiles and concern for our welfare made this a much easier wait for our departure. We would recommend Eastgate to anyone looking for modest comfort and a friendly face! Thank you!
Genuine Hotels.com guest review
Other trip Sep 12, 2012
A Traveler
US
2.0 / 5Fair
"Close to Grand Central Terminal"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
Hotel was poor. One elevator did not work. Room's garbage pail was not emptied prior to our visit. Soap, shampoo and coffee were not replaced every day. Hotel is looking threadbare.
Genuine Hotels.com guest review
Other trip Aug 27, 2012
BobH
US
3.0 / 5Good
"The good, the BAD & the UGLY"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
The Good: hotel has a nice exterior and is in walking distance to many tourists locations and very close to subway stops, safe area. The BAD: room lay out was strange and not as much space as expected. We could not get the room to cool off and maintenance didn't seem to care one way or the other. Check in was average, no one at the hotel went out of their way to be nice except the 3rd floor cleaning lady and the gentleman that stored our luggage. The Ugly: the room interior is HORRIBLE!! Smoky, musty carpet, stained furniture, curtains had holes and wallpaper was ugly and peeling. Bottom line: spend the extra 10 bucks a night and stay somewhere else.
Genuine Hotels.com guest review
Trip with friends Aug 24, 2012
Angela
US
4.0 / 5Excellent
"Great Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We decided to stay at the Eastgate Tower again after having stayed here a few years ago. Great location, short walk to Grand Central, many restaurants to choose from within walking distance on 3rd avenue. Each staff member we encountered were friendly and helpful. The rooms are quite large by New York standards and having a kitchen is a bonus. A bit outdated decor,but room was clean and bed was very comfortable. Would highly recommend.
Genuine Expedia guest review
Other trip Aug 21, 2012
Susan
US
5.0 / 5Outstanding
"Best Surprise Romantic Get-away EVER!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We totally loved our stay. The staff was more than supportive and helpful. The room was AWESOME!
Genuine Hotels.com guest review
Romance trip Aug 21, 2012
John
US
5.0 / 5Outstanding
"GREAT HOTEL FOR FAMILIES."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very accommodating. We had traveled overnight and were much too early for check in. They offered their fitness room for us to shower and change. We were put on the waiting list and was able to check in early. The surrounding area had great affordable resturants, drug stores and grocery stores. The rooms in our suite were very large with 2 bathrooms and a kitchen to cook if we so desired. The staff were always pleasant and helpful. We plan to stay at the East Gate Towers on our next trip to New York.
Genuine Expedia guest review
Other trip Aug 21, 2012
Evaughn
US
5.0 / 5Outstanding
""the best kept secret in NYC""
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
From the bell hop to the manager we were very pleased with the service we received. My wife made the arrangements and thought. We getting a studio with a double bed. When the manager found out she called up and told us they were giving us a roll away at no cost. That jester secured our business for our next trip to NYC. I thank you all for making our annual trip to the Big Apple very pleasing.
Genuine Expedia guest review
Other trip Aug 21, 2012
Mark
US
4.0 / 5Excellent
"Perfect for family of four"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location and price. Perfect for a family trying to visit NY
Genuine Expedia guest review
Other trip Aug 18, 2012
A Traveler
US
3.0 / 5Good
"Clean, efficient but don't expect luxury"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
First, I am not a hotel snob neither am I a wealthy person who believes he is entitled to special treatment. Eastgate Tower is run efficiently. It is clean enough. The bed was fine. The pull-out was not. The standard amenities (shampoo, soap, etc.) are provided, but all extras (wifi, etc.) are extra and will add up quick if you use them. The kitchenette was a plus. We saved some money and time by making our own breakfasts each morning. The decor is bland. It wouldn't take a whole lot of money to put some pizazz in the place, but they must be renting enough rooms without it.
Genuine Hotels.com guest review
Other trip Aug 16, 2012
KA
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was fabulous - very very clean - fabulous concierge on duty - room was huge - there were 5 of us - we loved it
Genuine Hotels.com guest review
Family trip Aug 16, 2012
Geo.
US
4.0 / 5Excellent
"Family hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location, blocks away from Grand Central. Easy walk to Times Square, as well. McDonalds and Duncan Donuts on same block. Market two doors down. Perfect for small family like ours. Kitchen was just big enough. Beds were great including sleeper couch bed. No noise, unlike most NYC hotels, we were on the 7th floor street side. Safe neighborhood and nice staff.
Genuine Expedia guest review
Other trip Aug 6, 2012
A Traveler
US
5.0 / 5Outstanding
"Best service by far !!!!!!!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was wonderful. I never had to ask twice for anything. They made my NYC vacation just great. Hotel room was large and very clean. Hotel was about 20 minutes away from Times Square or a six dollar taxi ride.
Genuine Hotels.com guest review
Other trip Aug 5, 2012
A Traveler
US
4.0 / 5Excellent
"Large rooms, older, reasonably priced"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
we had one bedroom suite. We were pleased with its size, large living room. Large bedroom that has 2 queens. Great for families with young kids who like to run around. A little bit older hotel, but clean enough. Great location. Lots of places to eat around.
Genuine Expedia guest review
Other trip Aug 1, 2012
A Traveler
US
5.0 / 5Outstanding
"Great hotel and uniquely affordable."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were given one of the newly rehabbed rooms. It was great. Location is quiet and convenient!
Genuine Expedia guest review
Other trip Jul 30, 2012
A Traveler
US
5.0 / 5Outstanding
"Great, Quiet, Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The people were friendly, the bed and pillows were comfortable and the room was quiet. Close to transit whether bus or subway. The concierge, Ann, was great and really helped us navigate through the city and book things! We will stay here again!!
Genuine Hotels.com guest review
Other trip Jul 29, 2012
Lisa & Al
US
4.0 / 5Excellent
"Easy for car access"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Parking next door reasonably priced. Close to the Queens Mid town Tunnel. Feels a little tired.
Genuine Hotels.com guest review
Other trip Jul 23, 2012
Philip
US
4.0 / 5Excellent
"Great Location, Big Rooms"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
I like this hotel because it has very large rooms for NYC and it is set up like an apartment with a full kitchen, including dishes, etc. This is not common in Manhattan! On the other hand, it is in dire need of a makeover. The hotel is quite outdated (which, I suppose, is what has been keepoing the rates down). Good value if you don't need high fashion and impeccable service.
Genuine Hotels.com guest review
Other trip Jul 19, 2012
Joe S.
US
5.0 / 5Outstanding
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed Eastgate very much. Rooms were quiet and very clean. Suites were great with the kitchenette. Walking distance to many restaurants and stores, a little longer walk to Times Square, but doable. Would stay at Eastgate again. Staff very helpful.
Genuine Hotels.com guest review
Other trip Jul 14, 2012
A Traveler
US
4.0 / 5Excellent
"Quiet neighborhood in NYC"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel was great for sleeping and showering. Maintenance (painting and freying carpet in hallways abs doors. Clean rooms, friendly staff and full kitchen, to include oven, range, full sized fridge, sink and microwave. Overall, a nice hotel. Would stay there again if in NYC.
Genuine Hotels.com guest review
Family trip Jul 11, 2012
Kate
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent and Very Confortable. I am going to stay again.
Genuine Hotels.com guest review
Other trip Jul 9, 2012
Hashmi
US
4.0 / 5Excellent
"close to family and the east river"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
enjoyed the staff and hotel over all. Bed was not comfortable and asked housekeeper for coffee for the coffee maker for 2 days and finally gave up. The hotel is clean and meets basic needs and the staff downstairs is very nice and helpful. Housekeeper was a disapointment, after asking for the coffee for 2 days, we received less towels?
Genuine Hotels.com guest review
Romance trip Jul 6, 2012
Jeanne B.
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great service, very helpful and friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was my families 4th trip to New York. Eastgate Tower was by far the best accomadation we stayed in. Hugely Recommended
Genuine Hotels.com guest review
5 night family trip Dec 23, 2012
Mike
IE
5.0 / 5Outstanding
"no photos"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Yes i have wonderful time staying in there the place clean staff very helpful friendly and have nice atmoisphere,and close to everything.I did take photo the bedroom accidentally the photo deleted very disappo[nted,In two years time im coming back to new york i hope i will stay in eastgate tower hotel.thank you for a plaesant stay.
Genuine Expedia guest review
Other trip Oct 11, 2012
anna
AU
5.0 / 5Outstanding
"Eastgate towers in a great part of NYC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very good hotel rooms are very big and all the staff are giving %100 We were on the 18th floor and The maid always had a pleasant word to say she had worked there 40 yrs The hotel will be modernised soon The staff are a credit to this company from the maid to the bell hop to the front desk girls and the concierge
Genuine Expedia guest review
Other trip Oct 10, 2012
Colin
GB
4.0 / 5Excellent
"Even better than I expected"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Fabulous location. Very spacious rooms for the price. Great value for money. Kitchenette was a great help in saving money as we could breakfast in the room and also microwave some dinner stuff. Not a lot of cooking implements to use, but the staff are happy to help. Rooms show a bit of wear and tear--but the bed was comfortable and the room had all the amenties. So grateful to have a room where you can open the windows and control the heating and air conditioning myself. I will definitely stay here again.
Genuine Expedia guest review
Other trip Oct 7, 2012
Vickie
GB
2.0 / 5Fair
"Cheap but not chearful"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
I had Room 2E - so first floor by UK counting. It is in the corner next to the Queens tunnel exit. There is no double glazing or soundproofing. I was woken through the night by dumpsters, police sirens and general traffic stopping and starting at the traffic light right outside the room. Terribly noisy so resorted to silicone ear plugs. Also I noticed all the windows were open when I arrived - never a good sign and indeed the room had a curious smell when the fresh air was excluded (to keep out the noise). And the furniture in the room was old, tired and non-matching. Other than that - great stay and the staff at least were very friendly and helpful.
Genuine Expedia guest review
Other trip Oct 3, 2012
Graham
GB
3.0 / 5Good
"OK value for money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Although a non-smoking room there was a terrible smell of cigarette smoke in hallway outside the room on level 3 - caused allergic reaction. Mattress sagged towards the middle. Doors closing on units were noisy - would benefit from soft stoppers on door jambs. Facilities are dated but well maintained. Overall amenity of the hotel was reasonable value for money and location is convenient. Staff were courteous and helpful.
Genuine Expedia guest review
Other trip Oct 2, 2012
Rhys
AU
4.0 / 5Excellent
"Nice and comfortable."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is reasonably priced and positioned within New York. We are a family of 4 and found this hotel was very comfortable for the price we payed. It has a well equiped kitchenette which we did not expect and was clean. I would highly recommend this hotel to anyone. "Aussies from down under"
Genuine Expedia guest review
Other trip Oct 2, 2012
Simon
AU
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