ExcellentGenuine Hotels.com guest review
"Great staff, not so great location"
Clean comfortable room, friendly helpful staff. Breakfast with eggs and meat as well as carbs. Hotel is right next to freeway on one side and a block from train tracks on the other. Some noise is heard on either side. Not enough to interrupt sleep, but noticableGenuine Hotels.com guest review
"The One I like"
The best thing about this hotel is the front desk services. I would come back to this place just because of their front desk super friendly personalities.Genuine Hotels.com guest review
The advertised pictures were much nicer than what it really was. I booked a room on the second floor and it was very hard to fall asleep bc of the constant noise from the freeway, train, upstairs people, and people talking in the hallways. I was also awakened really early by the sound of the houskeeper's cart going down the halls. The bathroom was tiny. […] The buffet...even though it was complimentary...was bad. The drinks were very watered down. The buffet food was half american and half asian. I would not stay here again. Read moreGenuine Expedia guest review
It was a positive experience overall. The hotel seemed to be well run.Genuine Hotels.com guest review
"The hotel quality has gone really bad."
I'm a customer of this hotel since 2004. Stayed here past nine years for both business trips and vacation in L.A. What I noticed this last stay, is that the quality has gone really bad. Even though we booked non-smoking rooms, one of the rooms they gave us had terrible cigarette smell. The staff at front desk even tried to help, but they were sold out. So […] they sent the cleaning lady to spray some air freshner, and we had to stay at this infested room. Besides the headache caused by smell, the TV wasn't working well. Every channel was blurry. During breakfast, we waited over 15 minutes to get a seat for 3 people. Next time I'm in LA, I'll probably consider alternative hotel for the first time. Read moreGenuine Expedia guest review
"Golfing frog, Surfing Princess & 2 dancing queens"
Me, my wife and our younger two girls stayed at this hotel for almost two weeks while visiting L.a.. It was our second time to L.A and we were quite pleased with our stay. The hotel is good for it's price and the complimentary breakfast does the trick any day. However I wished we had choosen a hotel located closer to the beaches and the action as we […] did the 1st time around. Evening traffic in L.A can be terrible and you must be aware of this. The area is full of chinese restaurant the the hotel was mainly full with eastern people. Close and convient to Walmart and other shoppings, free internet definetely a plus from wife, and I even used the gym in the hotel. Staff very friendly and helpfull and housekeeping doing a good job. overall a pleasent experience. Read moreGenuine Expedia guest review
"Worst hotel you can ever find"
My worst experience in any hotel staying. We couldn't sleep the first night because of the highway noise. I requested to change to a different room, and was told to pay $15 more for an upgrade. I did. However, when I walked in, a packet of condom and other items were left in the room. To make it worse, one big wet stain was on the blanket. I was really […] speechless. But I was too tired to complain. Then I found out that it was close to railway and the trains were frequently passing by, which made another sleepless night. Read moreGenuine Expedia guest review
"Good hotel for Chinese Traveler"
This hotel is very convenience for the Chinese travelers since it is located next to many Chinese restaurants and a large Chinese grocery store. In addition, most of the signs inside of the room are in both English and Chinese (non-simplified version). However, since our room was located next to the highway, it was still noisy even with the door close. […] The highway noise was the only negative item during our stay at this hotel. Read moreGenuine Hotels.com guest review
"It's alot better than what we imagined"
We were thinking to book a budget 3 stars hotel since we were staying for just one night but it's clean, quiet even our room was on the freeway side. It was out of our expectation.Genuine Hotels.com guest review
"Nice clean room"
I stayed there for one night and I loved it they have good customer service, the room was clean they had a directory of places near by, and when it came to serving breakfast they made sure to check every now and then to check if they needed to refill the buffet and everything was also clean. I would defenately stay there again...thank you for everything […] :) Read moreGenuine Hotels.com guest review
very good. I'll recommend to my friends. Nice place to stay again.Genuine Expedia guest review
"Very Satisfactory and Convenient"
Very convenient for visiting family in the area. Clean and comfortable. Very nice customer service, accommodating.Genuine Expedia guest review
"Nice for the price"
After reading other comments, I was pleasantly surprised by the cleanliness, spaciousness, etc. of the room. The price was reasonable, for sure. The only challenge would be sounds from the freeway nearby. So, I would recommend earplugs for that at night if you're a light sleeper. (My guess is that all hotels in the area would have the same problem.) […] Other minor shortcomings were poor reception on the TV and a slow Wifi. On balance, though, it was a fine place to stay. Read moreGenuine Hotels.com guest review
"Hotel to be recommended"
Very nice hotel, clean with good amenities in room and bathroom. Good breakfast selection, computer/printer availability, fresh water. Beds comfortable, clean, functioning AC, great location off the freeway.Genuine Expedia guest review
"good place to stay."
this hotel is very clean and the staff were helpful and fast. the breakfast was good and the the area was really clean. rooms are clean with plenty of room. would stay here again. if you want some good chinese food go to the ranch market across the street.Genuine Expedia guest review
We got a room on the non-freeway side but could still hear train noise. This is a high Asian neigborhood with many restaurants near by and alot of traffic congestion around the shoppong center. We were very pleased with the cleanliness of the room, comfortable beds, and hot breakfast.Genuine Expedia guest review
"good hotel for asians hated walking up the stairs"
Very clean. They could upgrade their mattresses. Not close to any american storesGenuine Expedia guest review
It was a nice hotel, clean and comfortable. Pool and lobby was nice. Nice set up for the breakfast area.Genuine Expedia guest review
"Great Hotel !!!!"
A great hotel. It is everything what I had expected. The cleanliness, great staff service, great breafast too !!! Everytime I come to LA, this is the only hotel I would book. I would recommend this to all my friends and family.Genuine Expedia guest review
"Excellent stay- I'd love to go again"
We were very happy with our stay. The bed was comfortable, the room was clean, spacious and pleasant. The area was quiet and it was easy to get to. There were lots of good restaurants nearby. We'd love to stay there again.Oh, and the continental breakfast was excellent.Genuine Hotels.com guest review
"Tour pick up location"
ExcellentGenuine Hotels.com guest review
The location is good and the hotel is good; however, there is a lot of event in the hotel. Sometimes, it is very difficult to book the room. There's a lot of Asian food surrounding the hotel and it is a good hotel to close to the Asian restaurant.Genuine Hotels.com guest review
"Ok for price."
Price reasonable no frills!Genuine Hotels.com guest review
"Excellent free breakfast!"
Excellent selections for breakfast. This will fill you up with more than just carbs. Comfortable and clean room.Genuine Expedia guest review
Response by Best Western Plus Executive Inn Thank you for your response. We are glad that you enjoyed our wide selection of hot American and Asian Style breakfast buffet. We are looking forward to serve you soon.
"Close to family"
TV didn't work and after reporting it they DID NOT fix it.Genuine Hotels.com guest review
"Terrific Business Hotel City of Industry area"
Stay on the side away from the Freeway... It's actually quite quiet and well worth the $10 upgrade.Genuine Hotels.com guest review
"best western Rowland Heights"
Great place, very clean, great staff, never thought a best western can be maintained so well and so clean and up to date.Genuine Hotels.com guest review
"1 Overnight stay with a three room visit!"
We had three different rooms during the visit.. The first one on the third floor was occupied when our key opened the door - talk about shocking the people inside! The second room on the second floor we were given was not ready and in the process of being cleaned and was not the room type that we ordered. Third room on the first floor was a charm, what […] we ordered, not occupied and clean... We got alot of appologies but no offers or a reduction of cost or anything special due to the fact that we walked three flights of stairs before we were able to get to the "Final Desitination". The room was clean and nice, it was just getting to it! Read moreGenuine Expedia guest review
"Convenient location if you like to eat"
We only spent one night here, but I was really impressed by how clean the rooms were. I've stayed at some 4-5 star hotels that were not as clean as this one. We stayed on the street side, I can see how the freeway side would be really noisy. Breakfast not bad, but you also have many resturants nearby. The price was right.Genuine Hotels.com guest review
"A hotel to stay for my next visit."
Nice bed, delicious continental breadfast, good service, and convenient location.Genuine Expedia guest review
"Noisy- Not Recommended"
a little bit noisy because of the drive through traffic and railways also annoyed by upstair's guest and room service maidsGenuine Expedia guest review
Next to Pomona Freeway....very noisy. I had ot keep the fan running all night in order to sleep. No refrigerator.Genuine Hotels.com guest review
"Best Western Rowland Heights - all you could want"
Free internet, free breakfast, free gym, free pool, very convenient.Genuine Hotels.com guest review
"Business Hotel in Industry Area"
Initially I was given a room which was facing freeway and was very noisy, I requested for a room at the back which was refused by the hotel. Later I approached Expedia, who promptly gave me a compimentary upgrade to a better room which was at the back, quite, very nice bed and shower and very comfortabel, thank Expedia for the same. Please be careful […] about the location of the room when you book if u want to sleep well. Read moreGenuine Expedia guest review
I likes the room , will visit againGenuine Hotels.com guest review
"Don't be late for breakfast"
I was told that breakfast was available until 9.30 but staff started cleaning the breakfast area at 9.15 and by 9.25 there was no food, drink etc to be seen, I even missed out on a cup of coffee.Genuine Hotels.com guest review
Good, good, good. We very happy with 2 days stay in the hotel. Nice breakfast. Close to food, shopping near by.Genuine Expedia guest review
"Ok with what paid for"
OK location and lot of stores nearby. Pending where are you like to see in the city and surroundings. It is bit far from downtown and Holloywood.Genuine Expedia guest review
"further improve on sound proof"
Sound proofing is not that good, you can hear clearly your next room's conversation (if they speak loud enough).Genuine Expedia guest review
"Strongly recommend to Chinese traveler only"
Hotel is so so, but the location is excellent for Chinese travelers, lots Chinese restaurants and markets around. Do not recommend this hotel to any non-Chinese travelers.Genuine Expedia guest review
房間跳電、打電話去櫃檯卻未處理、等親自走去説才有人去檢查。早餐很簡陋，登記住房還要先付押金50元、退房時經專人檢查後才退還，像在防賊、還躭誤時間。最大優點是地點好。Genuine Hotels.com guest review
"Quartier bien mais bruyant"
L'hôtel est situé près du freeway et du chemin de fer. Donc, il y a du bruit des 2 côtés. Le prix est plus cher près de la voie ferrée que du freeway mais au final, il y a autant de bruit car les trains passent et tirent leur sonnette. C'est dommage car le quartier est bien.Genuine Hotels.com guest review
旁边的高速晚上会有点吵。Genuine Hotels.com guest review
位置方便，周围吃的很多Genuine Hotels.com guest review
"Couples stay for a week - buisness suite"
Stayed for 8 days. Had a great experiance. The were enough parkingspots and we felt safe that the hotel security watched over our cars at night. They served a good and veried breakfast. The cleaning personal did a great job and followed our instructions with dont disturb/please clean. The hotels respetionist were very helpfull with any questions […] we had. Read moreGenuine Hotels.com guest review
Rolig beliggenhed og lækker morgenmadGenuine Hotels.com guest review
"OTTIMA ALTERNATIVA A LOS ANGELES DIREZIONE PARCHI"
Hotel ottimo,curato, pulito.a disposizione pc e stampante 24h su 24.Colazione quel che basta ma per tutti i gusti...non è un buffet pieno di cose ma va benissimo per l'hotel. C'è sorveglianza tutta la notte. Nella hall ci sono ditributori,persino il gelato...per attacchi di fame improvvisi la notte! Personale cordiale, parcheggio davanti la camera. […] Se dovete andare verso las vegas, dormendo qui, risparmierete quasi un'ora fra traffico di uscita dalla città e km. Read moreGenuine Hotels.com guest review
住店要deposit, 要复印护照， 好像住中国酒店。在美国， 不好理解。Genuine Hotels.com guest review
算是LA東邊華人區中交通最方便的MOTEL，早餐也有中西式兩種，但房價太貴，且無法臨時更動訂房天數。Genuine Hotels.com guest review
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