I booked this for my husbands 30th birthday. They let me check in a little early so I could decorate the room. The room was great and the bathroom was very nice. The view of the airport was not the best but I didn't get this room for a view. We had a sleep number bed which was awesome! The pool area was nice and refreshing. Breakfast the next morning […] was better than I expected. And even better because it was free! The location was perfect for all the activities I had planned for his birthday. Overall I am very happy that I booked this hotel. If we ever need a staycation I will be coming back! Thank you for helping make this an extra special occasion. Read moreGenuine Hotels.com guest review
"Great Stay. Super Location."
Just a minute from the airport which is great and no noise issues at the hotel. Beds are great and slept comfortably. The breakfast each day was a hit and a great value. Super friendly service from Michelle. Enjoyed the Happy Hours as well. Would definitely choose this property next El Paso trip!Genuine Hotels.com guest review
"Room size not guaranteed."
There was a large concert in town so did not get the double reserved. Was informed I was guaranteed a room not how many beds were in it. Woman at desk talked about me in Spanish then told whoever was on the other end that I had an attitude in English. When I requested she not talk about me in front of me she lied and said she was talking about another […] incident. All I had done was asked her how I could reserve a double and end up with a single. I had just driven 1200 miles in two days. It didn't matter. Had a single the three days we were there. Had to share a bed with my daughter. Read moreGenuine Hotels.com guest review
"Excellence all the way!"
Extremely amazing service!!! We could not be more pleased with the staff and their friendliness, especially Myrna and Eddie :) Rooms were so clean and the hotel was in great shape as well. We will be staying there from this point on.Genuine Hotels.com guest review
"It was Ok; not great and not horrible."
Foul smelling odor in the halls, and in my room. I had to leave the bathroom air vent on all night. I inquired and was told they were fixing the sewers. They did admit other's had complained.Genuine Hotels.com guest review
It was very comfortable and pleasing. My only concern was the check-in time: 3:00pm. It used to be around 12:00pm.Genuine Hotels.com guest review
exceeded all expectations. excellent breakfastgGenuine Hotels.com guest review
very polite staffGenuine Hotels.com guest review
I was pleasantly surprised by how they did their complementary breakfast here. They provide meal vouchers upon checkin and in the morning you sit yourself at their restaurant and are given a menu with free breakfast options. The flipside provided breakfast items available for purchase. It was busy, of course and the wait staff rarely stopped by the […] table but the food was fresh of the grill which is a nice change compared to most complementary breakfasts. Read moreGenuine Hotels.com guest review
Best hotel in El Paso! Great price as well!Genuine Hotels.com guest review
This is a great hotel for a nice weekend getaway with the kids. The Radisson has nice outdoor and indoor pools, which the kids enjoy. This would have been a very pleasant stay, if it wasn't for the horrible breakfast service. It took the waitress over 30min to take our order, then another 45min for our order to be served (We only ordered eggs and bacon). […] The free breakfast perk is not worth it. The hotel needs to hire more servers. There were only two servers for the entire restaurant. I will definitely not go back to the restaurant for breakfast. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport We appreciate you taking the time to write your review and are pleased you enjoyed your weekend getaway. We are sorry to hear you were not pleased with the breakfast service. We will inform our restaurant manager of the situation in order to correct these issues. Thank you for your time.
"Five points but..."
Free breakfast is not a pleasant part of staying here. Crowded and servers are short. Will not use the free breakfast coupon again.Genuine Hotels.com guest review
It was a great place for our stay cation. Going back this weekend!Genuine Hotels.com guest review
We've come here several times before. The friendly staff and amenities keep us coming back for more. The attentiveness we receive is always top notch regardless of how slammed the kitchen is or how busy check ins may be. We love the indoor and the outdoor pool. The architecture is very pleasing and relaxing. The right blend of story book beauty and […] home-away-from-home coziness. Read moreGenuine Hotels.com guest review
"Close to airport"
The room was very clean and nice. The beds were sleep number beds which I had no experience with. We had two double beds, one did not work, but I reported this in the morning and by time we returned it was fixed. Great job the second night I found my number and enjoyed. The breakfast was very good and service was good and prompt. We had one lunch it […] was good we stopped in for dinner and could not get waited on even though it was fairly empty, we walked over to a steak house that was close and enjoyed dinner I would recommend this hotel and will stay again Read moreGenuine Hotels.com guest review
"kids loved this place."
We will be planing our next trip to El Paso Texas, and will be staying at this place.Genuine Hotels.com guest review
Hotel was clean and the staff was great. My only complaint was the wifi was EXTREMELY slow. Other than that everything was great.Genuine Hotels.com guest review
"Better then expected"
Everything was great front desk was very helpful. Look forward to staying there againGenuine Hotels.com guest review
Hotel was clean and quiet overall. Breakfast was excellent. Service was good overall. Check in took a few hours but was good.Genuine Hotels.com guest review
"easy airport access"
Having complimentary hotel shuttle to other hotels for our golf activities was very helpful and quick when we requested the service. Loved the complimentary drinks and breakfast! Plus when we arrived an hour early they were still able to accommodate us with a room at that time without having to wait.Genuine Hotels.com guest review
My wife and I had a great stay!! Highly recommend The Radisson!!!Genuine Hotels.com guest review
We got to the hotel late and the person who greeted us was very polite and was making sure everything was okay with us. The breakfast was really good I would recommend this hotel to everyone very clean alsoGenuine Hotels.com guest review
Overall the room was very comfortable but the 2 days I was ther my room was never cleaned. I was disappointed. The staff were all very helpful and courteous. The location was very convenient for the vicinity of the airport.Genuine Hotels.com guest review
We were disappointed that it was not a free breakfast for everyone. Probably will not stay at a Radisson again.Genuine Hotels.com guest review
Awesome!! Great price, excellent amenities. We could stay for only one night because we needed to get back to work, but we wanted to stay for at least a week. We would definitely stay there again when we visit our family! We love the hot breakfast and their coffee was the best.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Right Next to Airport"
This hotel was very clean and very pretty. The lobby staff was very nice and helpful. The hotel room was very nice, very clean and had a very comfortable bed. The only issue, or annoyance, that we had on this stay was the complimentary breakfast that was served by the restaurant inside the hotel. The breakfast was good and portions were also good. The […] waiters/waitresses seemed to be annoyed that people were not leaving tips for their complimentary breakfasts and made it very apparent that they were. The waiters/waitresses were rude in explaining what was included in the free breakfast. Read moreGenuine Hotels.com guest review
Somebody stole gas cap from car overnight while parked in front hotel lot.Genuine Hotels.com guest review
excellent stay room very clean and food was good, also good locale.Genuine Hotels.com guest review
Room was comfortable, quiet, and spaciuos. The room overlooked the pool, but we heard no noise even though the pool was pretty full. The free breakfast was good.Genuine Hotels.com guest review
I thought the complete staff was amazing!! From the front desk to housekeeping. I only had one major issue and that was the air conditioner that made loud noises and also the running toilet! Thank you Phillip Howard Jr.Genuine Hotels.com guest review
"Fantastic Hotel and staff"
My husband is at Fort Bliss prior to deploying to Afghanistan. They had a 4 day pass so several of us wives flew down. There were about 40 military guys staying here with us. The hotel staff were very accommodating. The restaurant and bar staff took very good care of all of us as we spent hours everyday hanging out in the pool drinking and eating. Fantastic […] place to stay would definitely stay again. Also have a great full breakfast menu that was free with our stay. Read moreGenuine Hotels.com guest review
"if you are vegetarian, forget the free breakfast"
the hotel overall is ok. generally, the quality of Radisson hotels is much better than this one. the main problem with my stay was the breakfast. the only free vegetarian options were cereal, fruit and oatmeal. everything else is paid.so how is this free breakfast. bagels,toast and pancakes are a standard in any breakfast menu. we spoke to the them […] twice and they did nothing about it. Breakfast took the longest time to be served and was served wrong everyday. overall the room size is big and spacious. i would not stay at this hotel again. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport We appreciate you taking the time to write your review. This gives us the opportunity to review the situation and correct any deficiencies we may have in our service. We will look into better options for vegetarians in the future.
Great to have courtesy van transport to the airport. One very rude waitress in the hotel restaurant and one exceptional front desk clerk in Myrna. Thank you Myrna!Genuine Hotels.com guest review
Convent location. Comfortable room. Complimentary wall st journal and usa today. Great breakfast was included.Genuine Hotels.com guest review
"Radisson.... not too bad at all."
Great room. TVs could use some updating and the bathroom is a little small. Restaurant service was a little slow for Sunday morning but overall good stay. Will be back.Genuine Hotels.com guest review
"Near perfect experience!"
I loved this hotel. I've stayed all over El Paso for business, and overall my experience was excellent. Wonderful, comfortable, clean room. Beautiful pool area. Actual cooked breakfast. I had to print a couple of pages for my business stuff - not a problem! It's awesome that the Cattle Baron is within walking distance, so if you want to grab dinner, […] cool. While I didn't partake this time, I was glad to see the bar area in the hotel looked inviting. The only two issues that I had were the following: 1) at like 5:45 am, an employee walked down my hallway with a loud walkie talkie. Not cool. 2) The service in the restaurant for breakfast was HORRIBLE. I literally refilled my own coffee and water multiple times, in spite of the fact there were few diners and multiple employees milling about. Thankfully the drinks were sitting on the bar so I had access. I only saw my waitress when she took my order, then someone else dropped it off and it was incomplete. Even given this, I will definitely return to stay at this hotel. I think I've found my new fave hotel in El Paso. Read moreGenuine Hotels.com guest review
Air Conditioner very loud, they said they could not fix. Had a smell like a sewer back-up constantly, had to use room deoderizer. Sleep number bed worked on and off, and supposedly had it worked on. Will never stay there again or recommend it to anybody. I'll find a different four-star hotel in El Paso, Texas.Genuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room and equipment with our staff to ensure all guest rooms are up to Radisson standards.
"breakfasts were OK; hotel was otherwise great."
The breakfast options were somewhat limited. Would be great to have a meat option such as turkey sausages that doesn't contain pork. The fruit salad was OK, but we would have preferred the choice of an orange, apple, or banana.Genuine Hotels.com guest review
"A/C sensors restrict cooling"
Staff were pleasant and helpful. The rooms have recently had a/c sensors installed so a/c only works when bodies are moving around in room. Our room was too hot - hotter than the hallway. When you are asleep the a/c cycles off. It doesnt matter what the thermostat is set at, it is now controlled by sensor. We will not stay here again. They kindly moved […] our room but same set up. Even with fan going. I am sure it saves them money but in hot El Paso this decision wasn't made with guests in mind. Read moreGenuine Hotels.com guest review
So the hotel itself is decent. The room we stayed in was fine , but don't call it "Garden Suite with a view" when clearly there's no view of a garden. The tiny "garden" out our front door doesn't count. The food at the the restaurant was terrible. Don't order the ribeye steak because they don't know how to cook a steak. The chicken tortilla soup was […] awful and the chicken tenders were over cooked and the twice baked potato was disgusting. Also, who puts fresh cucumbers with steamed vegetables?! Would I stay there again? Probably not. Did it work for the two nights I was there, sure. Read moreGenuine Hotels.com guest review
"great hotel; very satisfied"
The room was large and comfortable. The staff were helpful. Free beer and snacks were also a plus.Genuine Hotels.com guest review
Great to stay, The internet access could be better.Genuine Hotels.com guest review
"Excellent Choice in El Paso"
Quite a nice hotel. Large, comfortable rooms. Great little pool area. Very friendly service, both at the front desk and in the restaurant. Good food. Can walk to and from the airport, if so desired.Genuine Hotels.com guest review
Enjoyable stay but housekeeping bugging since 11 when checkout time is 12Genuine Hotels.com guest review
"Excellent in every way!"
Outstanding staff, clean room, fresh cooked to order free breakfast, so easy to get to airportGenuine Hotels.com guest review
Hotel came as advertised. He enjoyed our stay and plan to revisit the hotel in the future.Genuine Hotels.com guest review
"One of El Paso's finest place to stay!"
EXCELLENT desk check in people! Very personable, concerned, and just very courteous! Rooms excellent, staff outstanding! Breakfast in am was also very good. Would DEFINITELY stay again, no concerns whatsoever. If I had known abut this place before when I was in El Paso, I would have went out my way to stay here! Seemed a little like a 'resort getaw […] ay'! Read moreGenuine Expedia guest review
"Nice to look at, not so nice if you want to sleep"
Even though the hotel itself and the staff were very accomodating, the room was clean and modern, so what was the problem?. The bed was like sleeping on a ten dollar air mattress, the air conditoner made more noise than a jet taking off and the blackout drapes didn't cover the bottom of the window, resulting in about 3 hours sleep. Like I said nice […] hotel, but they just put their money in the wrong places, after all you check into a hotel to sleep not to look at the fancy lobby and gardens. Read moreGenuine Expedia guest review
Response by Radisson Hotel El Paso Airport Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to standards.
I enjoyed my stay, the hotel was very comfortable and clean. The free breakfast was great. I will stay there again on my next trip to El Paso.Genuine Hotels.com guest review
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