"Right Next to Airport"
This hotel was very clean and very pretty. The lobby staff was very nice and helpful. The hotel room was very nice, very clean and had a very comfortable bed. The only issue, or annoyance, that we had on this stay was the complimentary breakfast that was served by the restaurant inside the hotel. The breakfast was good and portions were also good. The […] waiters/waitresses seemed to be annoyed that people were not leaving tips for their complimentary breakfasts and made it very apparent that they were. The waiters/waitresses were rude in explaining what was included in the free breakfast. Read moreGenuine Hotels.com guest review
Somebody stole gas cap from car overnight while parked in front hotel lot.Genuine Hotels.com guest review
excellent stay room very clean and food was good, also good locale.Genuine Hotels.com guest review
Room was comfortable, quiet, and spaciuos. The room overlooked the pool, but we heard no noise even though the pool was pretty full. The free breakfast was good.Genuine Hotels.com guest review
I thought the complete staff was amazing!! From the front desk to housekeeping. I only had one major issue and that was the air conditioner that made loud noises and also the running toilet! Thank you Phillip Howard Jr.Genuine Hotels.com guest review
"Fantastic Hotel and staff"
My husband is at Fort Bliss prior to deploying to Afghanistan. They had a 4 day pass so several of us wives flew down. There were about 40 military guys staying here with us. The hotel staff were very accommodating. The restaurant and bar staff took very good care of all of us as we spent hours everyday hanging out in the pool drinking and eating. Fantastic […] place to stay would definitely stay again. Also have a great full breakfast menu that was free with our stay. Read moreGenuine Hotels.com guest review
"if you are vegetarian, forget the free breakfast"
the hotel overall is ok. generally, the quality of Radisson hotels is much better than this one. the main problem with my stay was the breakfast. the only free vegetarian options were cereal, fruit and oatmeal. everything else is paid.so how is this free breakfast. bagels,toast and pancakes are a standard in any breakfast menu. we spoke to the them […] twice and they did nothing about it. Breakfast took the longest time to be served and was served wrong everyday. overall the room size is big and spacious. i would not stay at this hotel again. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport We appreciate you taking the time to write your review. This gives us the opportunity to review the situation and correct any deficiencies we may have in our service. We will look into better options for vegetarians in the future.
Great to have courtesy van transport to the airport. One very rude waitress in the hotel restaurant and one exceptional front desk clerk in Myrna. Thank you Myrna!Genuine Hotels.com guest review
Convent location. Comfortable room. Complimentary wall st journal and usa today. Great breakfast was included.Genuine Hotels.com guest review
"Radisson.... not too bad at all."
Great room. TVs could use some updating and the bathroom is a little small. Restaurant service was a little slow for Sunday morning but overall good stay. Will be back.Genuine Hotels.com guest review
"Near perfect experience!"
I loved this hotel. I've stayed all over El Paso for business, and overall my experience was excellent. Wonderful, comfortable, clean room. Beautiful pool area. Actual cooked breakfast. I had to print a couple of pages for my business stuff - not a problem! It's awesome that the Cattle Baron is within walking distance, so if you want to grab dinner, […] cool. While I didn't partake this time, I was glad to see the bar area in the hotel looked inviting. The only two issues that I had were the following: 1) at like 5:45 am, an employee walked down my hallway with a loud walkie talkie. Not cool. 2) The service in the restaurant for breakfast was HORRIBLE. I literally refilled my own coffee and water multiple times, in spite of the fact there were few diners and multiple employees milling about. Thankfully the drinks were sitting on the bar so I had access. I only saw my waitress when she took my order, then someone else dropped it off and it was incomplete. Even given this, I will definitely return to stay at this hotel. I think I've found my new fave hotel in El Paso. Read moreGenuine Hotels.com guest review
Air Conditioner very loud, they said they could not fix. Had a smell like a sewer back-up constantly, had to use room deoderizer. Sleep number bed worked on and off, and supposedly had it worked on. Will never stay there again or recommend it to anybody. I'll find a different four-star hotel in El Paso, Texas.Genuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room and equipment with our staff to ensure all guest rooms are up to Radisson standards.
"breakfasts were OK; hotel was otherwise great."
The breakfast options were somewhat limited. Would be great to have a meat option such as turkey sausages that doesn't contain pork. The fruit salad was OK, but we would have preferred the choice of an orange, apple, or banana.Genuine Hotels.com guest review
"A/C sensors restrict cooling"
Staff were pleasant and helpful. The rooms have recently had a/c sensors installed so a/c only works when bodies are moving around in room. Our room was too hot - hotter than the hallway. When you are asleep the a/c cycles off. It doesnt matter what the thermostat is set at, it is now controlled by sensor. We will not stay here again. They kindly moved […] our room but same set up. Even with fan going. I am sure it saves them money but in hot El Paso this decision wasn't made with guests in mind. Read moreGenuine Hotels.com guest review
So the hotel itself is decent. The room we stayed in was fine , but don't call it "Garden Suite with a view" when clearly there's no view of a garden. The tiny "garden" out our front door doesn't count. The food at the the restaurant was terrible. Don't order the ribeye steak because they don't know how to cook a steak. The chicken tortilla soup was […] awful and the chicken tenders were over cooked and the twice baked potato was disgusting. Also, who puts fresh cucumbers with steamed vegetables?! Would I stay there again? Probably not. Did it work for the two nights I was there, sure. Read moreGenuine Hotels.com guest review
"great hotel; very satisfied"
The room was large and comfortable. The staff were helpful. Free beer and snacks were also a plus.Genuine Hotels.com guest review
Great to stay, The internet access could be better.Genuine Hotels.com guest review
"Excellent Choice in El Paso"
Quite a nice hotel. Large, comfortable rooms. Great little pool area. Very friendly service, both at the front desk and in the restaurant. Good food. Can walk to and from the airport, if so desired.Genuine Hotels.com guest review
Enjoyable stay but housekeeping bugging since 11 when checkout time is 12Genuine Hotels.com guest review
"Excellent in every way!"
Outstanding staff, clean room, fresh cooked to order free breakfast, so easy to get to airportGenuine Hotels.com guest review
Hotel came as advertised. He enjoyed our stay and plan to revisit the hotel in the future.Genuine Hotels.com guest review
I enjoyed my stay, the hotel was very comfortable and clean. The free breakfast was great. I will stay there again on my next trip to El Paso.Genuine Hotels.com guest review
Awesome!!!Genuine Hotels.com guest review
Its the best,,,,amazing room,,great patio,,,i truly enjoyed my stay,,will definitely stay there againGenuine Hotels.com guest review
Room was good quality. Check in was a long wait, as the front desk had a long line and only 1 employee. He was knowledgeable and polite but he obviously needed help behind the front desk and no manager to help out; I would have left if I had not previously paid for the room. The restaurant for breakfast was lacking good service. No coffee refills (I […] had to stand up and get it my self) on a menu, waiter and "full service" restaurant, where they forgot to bring the toast for my eggs and toast. I expected a lot more from the Radisson Read moreGenuine Hotels.com guest review
"very comfortable hotel"
Very nice and elegant. The bed is very soft and the 2 pools are good is you want to be inside or outside.Genuine Hotels.com guest review
"Great place to stay by the airport!"
Very convenient to stay by the airport and had places to eat nearby.Genuine Hotels.com guest review
The Texas Omellete was the best!Genuine Hotels.com guest review
"Enjoyed our stay"
My wife and I enjoyed our stay here. We found our room and hotel clean and the employees very friendly.Genuine Hotels.com guest review
"close to airport, great food, relaxing pool"
the beds were so comfortable, the rooms were clean. We really enjoyed the pool and sauna.Genuine Hotels.com guest review
"Great stay great price!"
I couldn't have been more pleased. Not only was the hotel nice and clean but the staff was great. The restaurant food was good and plentiful as well as reasonably priced. I will return next time I am in town.Genuine Hotels.com guest review
Excellent hotel! The service and amenities were wonderful. The indoor restaurant has great food and drinks at reasonable price. Loved our stay!Genuine Hotels.com guest review
"Great for the price"
The hotel staff was friendly, and the breakfast was good and fresh. Breakfast cooked to order! My only complaint is that I had a problem finding a comfortable setting on the sleep number bed. The controller was hard to use.Genuine Hotels.com guest review
I enjoyed my stay at the Radisson. The desk clerks are always courteous and helpful. The room was very clean and so was the bathroom.Genuine Hotels.com guest review
Hotel rooms were clean, the breakfast is very nice, pools were very clean, and overall the hotel is very well kept. Will definitely look to stay here again. Staff was also very nice.Genuine Hotels.com guest review
The hotel was beautiful!! The staff was MORE than accommodating and the rooms were super clean. The pool was fantastic.. I would definitely stay there again!!Genuine Hotels.com guest review
Made reservations the Radisson Hotel.. You know the name!! Well I had reserved 2 rooms for 2 couples for one nite so we could catch a flight the next morning. When we got to this hotel they were fairly busy with evening check-in. Our reservations were found immediately and they got us on our way to our rooms. We get to the rooms and its TOTALLY NOT […] WHAT WE RESERVED.. When I reserve a room for over a $150 a nite I better dang well get what I reserved. They front desk personnel didn't care at all!! They in fact stated, "Oh were sorry, you booked this online. We give you our leftover rooms. Since your not like our paying customers. What in the HECK was the $300+ that I paid then.. I'm not HAPPY Hotels.com Read moreGenuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. We will work with our online partners in order avoid problems like this in the future. We are also sorry to hear our staff member was not more helpful on the matter. We will use this comment to better train our staff on this type of situation.
"El Paso work trip"
Was attending a conference at the neighboring Marriott Hotel and was unable to book a room due to the large number of attendees. The Radisson was merely steps away, better rate, just as comfortable room and bed and the breakfast was a nice bonus. Likely will not be back to the city again, but for anyone traveling on business or pleasure, skip the bigger […] hotel next door, book the Radisson. Loved the steakhouse next door too; monster salad bar and great steaks. Read moreGenuine Hotels.com guest review
"close to airport"
Very nice hotel , very nice workers ,Genuine Hotels.com guest review
"El Paso Rad"
Courteous staff and great room.Genuine Hotels.com guest review
Close to mall n airport. Friendly staff. Nice roomsGenuine Hotels.com guest review
Most comfortable beds, great service and excellent breakfast! Totally exceeded our expectations!Genuine Hotels.com guest review
"Beautiful Hotel-Free Breakfast*(not really)"
At check-in, the front desk supervisor informed us only two of our party of four would get free breakfast during our 5-day stay. We decided to not eat breakfast for two days, so we all could eat using the free breakfast coupons on the third day. Arriving 20 minutes before the end of scheduled breakfast, the kitchen and the tables were already cleared. […] The waitress told us they would still serve us (breakfast is scheduled until 10:00 am?). The food was plenty and actually was good. When it came time to pay, the bill was over $15. The response by the waitress follows: someone should have told you there is a limit of two coupons per day for each party and not all of the items are covered by the use of the free breakfast coupons. The simple menu didn't have any asterisks on any meals. The free breakfast policy wasn't written anywhere on the menu, hotel check-in documents, or even in the "welcome to our hotel with the not-really free breakfast plan brochure." The ackward moment was ended by the waitress' reply, " I'm sorry." We didn't use the rest of our coupons during the rest of our stay. We will probably go back to using *** hotels. I've been a member for 12 years and always had a breakfast plan as advertised awaiting me and my family at the restaurant. Read moreGenuine Hotels.com guest review
"Some angry employees"
Everything was fine, but some of the employees were like angry specially the restaurant, and the included breakfast is only eggs , they don't have any option but oats, not a sandwich or pancakes.Genuine Hotels.com guest review
"Very Nice Hotel!!"
My husband and I went for a overnight trip to see some friends and spend sometime together. I booked the hotel on this site and I was not disappointed. It was very clean, the staff was very nice and the breakfast was wonderful. It is next to the airport but we didn't hear any planes until we were outside. I will stay here again. Worth the price for […] sure. Read moreGenuine Hotels.com guest review
Love this hotelGenuine Hotels.com guest review
"very much impressed"
I decided to book this location because of past reviews on your site. Even though it would have been nicer to maybe stay Downtown in a city that I had never been to before. However, I think I made the right choice. The noise from the airport was a non-issue at all. The hotel was very clean, the staff was just friendly in the day as in the middle of […] the night. The room was immaculate. The bathroom was a bit small in comparison to everything else in the hotel, but the bed was amazing to sleep on. I would stay here again anytime. Plus, the complimentary breakfast was just perfect. Read moreGenuine Hotels.com guest review
Overall a comfortable stay and friendly staff. Only little complaint was a bit of rust in the tub, so no soaking bath. Nice place with indoor and outdoor pool and free daily breakfast.Genuine Expedia guest review
"Nice place and staff!!"
Was a nice atmosphere with greenery and great for anyone! Had outdoor and indoor pool which is great for anytime of year. Clean and hotel staff was so nice! Gave complimentary tickets for breakfast which was made to order! That was nice.Genuine Hotels.com guest review
GOOD. IT WAS LOCATED NEXT TO AIRPORT AND THE STAFF AND ROOMS WERE EXCELLENT.Genuine Expedia guest review
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