Loved our stay will be back soonGenuine Hotels.com guest review
"Radisson was great!"
We booked the room on hotels.com, we have previously stayed at other hotels in the surrounding areas as well as the other side of El Paso. We always looked for the lowest price and best deal, all thought the price of other hotels was less, the quality if stay was never as good and definitely no comparison to the Radisson. From the convenient parking […] and great friendly service at the counter for check-in, everything was great. The room was very clean, spacious and all around comfortable with all the required amenities, definitely worth the $71.00. We also utilized the excercise room which needless to say was gym quality, easily the best gym at any hotel I've stayed in El Paso. They had a great selection of machines for strength training as well as excellent and well-kept cardio equipment and even a rack with Dumbells!; ranging from 5-50 lbs. which I loved. And although we didn't get a chance to use it, there was a nice indoor pool and jacuzzi right next door to the gym. And last but certainly not least, we received a couple of free breakfast coupons for the next morning. This wasn't out of the ordinary and I was expecting the usual buffet layout with this that and whatever. But I have to admit I was impressed by the Radisson once again in this category, as we were able to order from a menu with a good selection of entrees. The food was very good and service was fast. Honestly I would have paid regular price for what we ate. Overall there were no downsides or complaints to my stay here, and I would recommend the Radisson El Paso to anyone staying there. Read moreGenuine Hotels.com guest review
We had a great time at the hotel. The free breakfast and happy hour drinks were nice treats. The complimentary shuttle service was convenient and hugely helpful. It enabled us to get out of the hotel for meals and entertainment without incurring the added cost of a car rental or cab fare.Genuine Expedia guest review
"Staff was very nice and very helpful."
Overall, the experience was very good. The room did smell like someone had smoked inside and I did request a non-smoker room. Other than that, I was please.Genuine Expedia guest review
"Great experience. Rooms clean & staff was friendl."
Thank you for ensuring the comfort of my family, during our time away from home.Genuine Expedia guest review
"Great location, great hotel"
I was very presently surprised by this hotel. The rooms were beautiful and the staff were great. I wish we had a longer stay rather than just an overnight trip. I will definitely be considering staying at other Radisson location as a result of the great experience by staying at the El Paso location.Genuine Hotels.com guest review
Overall, very satisfied!Genuine Hotels.com guest review
This hotel was very nice! I was concerned that it would be loud being so close to the airport but we couldn't hear the planes at all. The hotel is clean, well-maintained, staff was friendly and helpful, the pool area is very pretty and we enjoyed the free hot breakfast and happy hour.Genuine Hotels.com guest review
"Great Hotel with home made breakfast"
The rooms are really nice. Everything seems to be newly remodeled. There are two pools, the one on the outside looks like a jungle. Its awesome! Also, has really good breakfast. Makes you feel like home :)Genuine Hotels.com guest review
"try to sleep above wedding event ?"
My friend and I were lodged just above a wedding reception that lasted until 1:00 in the morning. I called the front desk and was offered another room at 11:15pm, while my friend was told, "it will end at 1:00". I can't understand how the staff couldn't have figured out how to lodge visitors away from the wedding when they checked in. It will be a long […] time if ever I stay at the Radisson. Also the lobby floor was sticky. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize the noise from the wedding disturbed you. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
"Close to race track"
Reasonable rates for high qualityGenuine Hotels.com guest review
"Easy breezy and convenient."
Nothing special about the hotel - an average corporate hotel however it was very convenient, easy to get to, clean and came with a made to orderl breakfast.Genuine Hotels.com guest review
"Great all- around."
This motel was great. It had a big breakfast that was free. Everyone was friendly. The best work out room I have seen in a motel. Close to Airport, army base. You could walk across the parking lot to 2 good restaurants. An indoor and outdoor pool and hot tub.Genuine Hotels.com guest review
"My best stay in a while"
They helped me get around town, room service was amazing. I loved this hotel,and will be back soon!Genuine Hotels.com guest review
Everything was excellent. Free hot breakfast was great!Genuine Hotels.com guest review
"Hidden fees and troublesome customer service."
I will never choose to stay at this brand of hotel again. I made the purchase through Hotels.com. When I got to the hotel, I was asked if I had a credit card. I figured it was to check my purchase or something. Then they swiped it and I got a text message on my phone that a purchase had been made to my card. I am angry that they didn't tell me that […] they were going to charge my card $50 and hold on to it. Its been 4 days and I have still to see that returned. They told me that it was for any incidentals and that I would get it back within 3 days. I booked a king size bed. When I got to my room I was given to twin beds. So I go back and ask for my money back and was told that I would have to go through Hotels.com for that. I was also told that the $50 charged to my card would still be on hold. I asked why I didn't get a king size bed, they told me that they don't guarantee what room I would get. So I asked if they could switch it to a king size. They told me they would look, but that they didn't promise anything. The did have a king size bed and gave me that new room. Over all the room was what I was expecting. The bed was perfectly comfortable. But the hidden $50 fee that I haven't even been refunded back yet, and the wrong size bed, and the hassle and attitude of the staff as if it was not there problem, but mine that I booked with Hotels.com. I am never staying at a Radisson ever again. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport We appreciate you bringing this matter to our attention. We understand the inconvenience an unexpected charge can cause. We do refund all your deposit after your stay has been cleared of any incidental charges.
I booked this for my husbands 30th birthday. They let me check in a little early so I could decorate the room. The room was great and the bathroom was very nice. The view of the airport was not the best but I didn't get this room for a view. We had a sleep number bed which was awesome! The pool area was nice and refreshing. Breakfast the next morning […] was better than I expected. And even better because it was free! The location was perfect for all the activities I had planned for his birthday. Overall I am very happy that I booked this hotel. If we ever need a staycation I will be coming back! Thank you for helping make this an extra special occasion. Read moreGenuine Hotels.com guest review
"Great Stay. Super Location."
Just a minute from the airport which is great and no noise issues at the hotel. Beds are great and slept comfortably. The breakfast each day was a hit and a great value. Super friendly service from Michelle. Enjoyed the Happy Hours as well. Would definitely choose this property next El Paso trip!Genuine Hotels.com guest review
the Raddison was a beautiful hotel to stay at. The room was great. the bed was great. Full meal hot breakfast. We felt very spoiled. Great price through Expedia.Genuine Expedia guest review
"Room size not guaranteed."
There was a large concert in town so did not get the double reserved. Was informed I was guaranteed a room not how many beds were in it. Woman at desk talked about me in Spanish then told whoever was on the other end that I had an attitude in English. When I requested she not talk about me in front of me she lied and said she was talking about another […] incident. All I had done was asked her how I could reserve a double and end up with a single. I had just driven 1200 miles in two days. It didn't matter. Had a single the three days we were there. Had to share a bed with my daughter. Read moreGenuine Hotels.com guest review
"Comfortable place to land"
Although we arrived well after midnight after a long day of traveling, the night staff was exceptionally cordial and helpful. In the morning the desk clerk looked up directions to a restaurant for us and offered transportation in the hotel van. Although we didn't explore the hotel in great depth, our overall impression was very positive. It appears […] to be very well cared for, and has some very capable staff on board. Read moreGenuine Expedia guest review
"Excellence all the way!"
Extremely amazing service!!! We could not be more pleased with the staff and their friendliness, especially Myrna and Eddie :) Rooms were so clean and the hotel was in great shape as well. We will be staying there from this point on.Genuine Hotels.com guest review
We arrived after midnight. Only one staff was there. Some guests were waiting for taxi. While handling our check-in, he was also taking phone call and other people's requests at the front desk. I wish they had two people at the front desk, but he did well. The room was surprisingly clean and well maintained, no funny smell. Room size is good. The AC […] is quite noisy. Complimentary wi-fi is good, and the free breakfast is excellent. No hesitation to come back to this hotel. Read moreGenuine Expedia guest review
"It was Ok; not great and not horrible."
Foul smelling odor in the halls, and in my room. I had to leave the bathroom air vent on all night. I inquired and was told they were fixing the sewers. They did admit other's had complained.Genuine Hotels.com guest review
Very comfortable and clean. Would stay again and recommend to others.Genuine Expedia guest review
It was very comfortable and pleasing. My only concern was the check-in time: 3:00pm. It used to be around 12:00pm.Genuine Hotels.com guest review
exceeded all expectations. excellent breakfastgGenuine Hotels.com guest review
very polite staffGenuine Hotels.com guest review
I was pleasantly surprised by how they did their complementary breakfast here. They provide meal vouchers upon checkin and in the morning you sit yourself at their restaurant and are given a menu with free breakfast options. The flipside provided breakfast items available for purchase. It was busy, of course and the wait staff rarely stopped by the […] table but the food was fresh of the grill which is a nice change compared to most complementary breakfasts. Read moreGenuine Hotels.com guest review
"Great staff, Great room, Amazing Bed!!"
Intially had booked my room at the Red Roof Inn, but when the bed was hard as a table and the room the size of a closet, I decided to switch. It was a great room! Clean, roomy, the bed was amazing. The ONLY problem I had was that the shower didn't have cold water. I had to take a shower with water hotter than I prefer. Other than that, great stay!Genuine Expedia guest review
Best hotel in El Paso! Great price as well!Genuine Hotels.com guest review
This is a great hotel for a nice weekend getaway with the kids. The Radisson has nice outdoor and indoor pools, which the kids enjoy. This would have been a very pleasant stay, if it wasn't for the horrible breakfast service. It took the waitress over 30min to take our order, then another 45min for our order to be served (We only ordered eggs and bacon). […] The free breakfast perk is not worth it. The hotel needs to hire more servers. There were only two servers for the entire restaurant. I will definitely not go back to the restaurant for breakfast. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport We appreciate you taking the time to write your review and are pleased you enjoyed your weekend getaway. We are sorry to hear you were not pleased with the breakfast service. We will inform our restaurant manager of the situation in order to correct these issues. Thank you for your time.
"Nice Hotel Centrally located in El Paso"
The room was clean and soft bed. the coached turned into a bed also so beds for everyone. I was impressed also by the food and pools. Very good experience.Genuine Expedia guest review
"Five points but..."
Free breakfast is not a pleasant part of staying here. Crowded and servers are short. Will not use the free breakfast coupon again.Genuine Hotels.com guest review
It was a great place for our stay cation. Going back this weekend!Genuine Hotels.com guest review
We've come here several times before. The friendly staff and amenities keep us coming back for more. The attentiveness we receive is always top notch regardless of how slammed the kitchen is or how busy check ins may be. We love the indoor and the outdoor pool. The architecture is very pleasing and relaxing. The right blend of story book beauty and […] home-away-from-home coziness. Read moreGenuine Hotels.com guest review
"Close to airport"
The room was very clean and nice. The beds were sleep number beds which I had no experience with. We had two double beds, one did not work, but I reported this in the morning and by time we returned it was fixed. Great job the second night I found my number and enjoyed. The breakfast was very good and service was good and prompt. We had one lunch it […] was good we stopped in for dinner and could not get waited on even though it was fairly empty, we walked over to a steak house that was close and enjoyed dinner I would recommend this hotel and will stay again Read moreGenuine Hotels.com guest review
"kids loved this place."
We will be planing our next trip to El Paso Texas, and will be staying at this place.Genuine Hotels.com guest review
Really nice. Top notch! Felt wonderful to get what you pay for. :)Genuine Expedia guest review
Hotel was clean and the staff was great. My only complaint was the wifi was EXTREMELY slow. Other than that everything was great.Genuine Hotels.com guest review
"Better then expected"
Everything was great front desk was very helpful. Look forward to staying there againGenuine Hotels.com guest review
The hotel was clean and with the rate we received it was a steal... from now on I'm booking room on expedia.Genuine Expedia guest review
Hotel was clean and quiet overall. Breakfast was excellent. Service was good overall. Check in took a few hours but was good.Genuine Hotels.com guest review
"easy airport access"
Having complimentary hotel shuttle to other hotels for our golf activities was very helpful and quick when we requested the service. Loved the complimentary drinks and breakfast! Plus when we arrived an hour early they were still able to accommodate us with a room at that time without having to wait.Genuine Hotels.com guest review
"Very Nice Hotel!"
Clean hotel, accommodating staff, nice outdoor pool, as well as an indoor pool and exercise room if this is your thing. I'd been staying at another hotel when in town, but my brother-in-law wanted the kids to be able to play in the pool. Better price, better place. No regrets here, yes I would go back. Oh- plus a free breakfast, not a continental, a […] real breakfast. Read moreGenuine Expedia guest review
My wife and I had a great stay!! Highly recommend The Radisson!!!Genuine Hotels.com guest review
We got to the hotel late and the person who greeted us was very polite and was making sure everything was okay with us. The breakfast was really good I would recommend this hotel to everyone very clean alsoGenuine Hotels.com guest review
Overall the room was very comfortable but the 2 days I was ther my room was never cleaned. I was disappointed. The staff were all very helpful and courteous. The location was very convenient for the vicinity of the airport.Genuine Hotels.com guest review
We were disappointed that it was not a free breakfast for everyone. Probably will not stay at a Radisson again.Genuine Hotels.com guest review
Awesome!! Great price, excellent amenities. We could stay for only one night because we needed to get back to work, but we wanted to stay for at least a week. We would definitely stay there again when we visit our family! We love the hot breakfast and their coffee was the best.Genuine Hotels.com guest review
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