Helpful staff, clean rooms, nice amenities, and 5 mins from the airport. I would definitely stay here again.Genuine Expedia guest review
"Mother days celebration!"
Was great to spend mother's day!! Everything was nice, the pool, the room, staff , etc.Genuine Expedia guest review
"Home away from home!!!"
Our overall experience was great, especially the service we had at the restaurant.Genuine Expedia guest review
Hotel rooms were clean, the breakfast is very nice, pools were very clean, and overall the hotel is very well kept. Will definitely look to stay here again. Staff was also very nice.Genuine Hotels.com guest review
The hotel was beautiful!! The staff was MORE than accommodating and the rooms were super clean. The pool was fantastic.. I would definitely stay there again!!Genuine Hotels.com guest review
Made reservations the Radisson Hotel.. You know the name!! Well I had reserved 2 rooms for 2 couples for one nite so we could catch a flight the next morning. When we got to this hotel they were fairly busy with evening check-in. Our reservations were found immediately and they got us on our way to our rooms. We get to the rooms and its TOTALLY NOT […] WHAT WE RESERVED.. When I reserve a room for over a $150 a nite I better dang well get what I reserved. They front desk personnel didn't care at all!! They in fact stated, "Oh were sorry, you booked this online. We give you our leftover rooms. Since your not like our paying customers. What in the HECK was the $300+ that I paid then.. I'm not HAPPY Hotels.com Read moreGenuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. We will work with our online partners in order avoid problems like this in the future. We are also sorry to hear our staff member was not more helpful on the matter. We will use this comment to better train our staff on this type of situation.
"Very nice hotel..friendly courteous staff..."
Our stay at the Radisson was very relaxing! Loved the room.. the King size sleep number bed was great...will certainly return...lets not forget the complimentary breakfast which was excellent!Genuine Expedia guest review
"Wonderful place to stay and so affordable!"
We were so pleased with this hotel I was able to get a wonderful rate and was shocked that this included breakfast for 2 in each room and also complimentary drinks at happy hour. The hotel was clean and staff was amazing. They took us to dinner by shuttle and were so accommodating. Would stay again for sure!Genuine Expedia guest review
"Super close to airport, freeway, restaurants."
It was for the most part good. The only hiccup was that I tried to get in for the free breakfast Sunday morning (Mother's Day - 2014) and there was a 20-25 minute wait for a table. Since I was traveling alone, I tried to get a place at the bar counter which was filled with orange juice, ice tea and water pitchers as well as dirty dishes. Several of […] the larger tables had lots of dirty dishes, so I am assuming that waiters were too busy serving patrons and had to bus their own tables or someone failed to schedule a bus person to pick up the table or the bus person was somewhere else. Anyway, after several minutes of observing that the bar was not going to be made available and the tables were still dirty, I left. Disappointing! The hotel needs to concentrate on keeping the bar area clean and available for single or couples. Read moreGenuine Expedia guest review
"Nice hotel , bad breakfast"
breakfast is terrible 15 minutes to get seated,and 15 more to get something to eat,to many people and the waiters do not have time to pick up the tables, I recommend breakfast any where History - StarredGenuine Expedia guest review
"El Paso work trip"
Was attending a conference at the neighboring Marriott Hotel and was unable to book a room due to the large number of attendees. The Radisson was merely steps away, better rate, just as comfortable room and bed and the breakfast was a nice bonus. Likely will not be back to the city again, but for anyone traveling on business or pleasure, skip the bigger […] hotel next door, book the Radisson. Loved the steakhouse next door too; monster salad bar and great steaks. Read moreGenuine Hotels.com guest review
"Bigger than most"
The hotel was bigger than most and had more rooms and space than I expected.Genuine Expedia guest review
"OK, but noisy"
Maybe we didn't have the best room in the hotel, but the noise from the hallway and the room above us was much more than we would expect from a hotel with this rating. Breakfast was much better than usual, and internet access was superb. I'd like to give a higher rating, but unless the hotel manages some soundproofing, I have to rate it no better than […] OK. Read moreGenuine Expedia guest review
"close to airport"
Very nice hotel , very nice workers ,Genuine Hotels.com guest review
"Very nice and comfortable"
Very nice stay. The hot tub inside was down and too windy and cold for outside but room was great. Great breakfast was included. Will stay again sometime.Genuine Expedia guest review
"El Paso Rad"
Courteous staff and great room.Genuine Hotels.com guest review
"Not what I expected"
Not what I had expected from a Radisson. The hotel was fairly clean, the staff was great. The sleep number bed had no air on one side. By the time I discovered this I did not what not change rooms. There was an odd, scratching noise in the middle of the night.Genuine Expedia guest review
Response by Radisson Hotel El Paso Airport We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
Close to mall n airport. Friendly staff. Nice roomsGenuine Hotels.com guest review
Most comfortable beds, great service and excellent breakfast! Totally exceeded our expectations!Genuine Hotels.com guest review
"Beautiful Hotel-Free Breakfast*(not really)"
At check-in, the front desk supervisor informed us only two of our party of four would get free breakfast during our 5-day stay. We decided to not eat breakfast for two days, so we all could eat using the free breakfast coupons on the third day. Arriving 20 minutes before the end of scheduled breakfast, the kitchen and the tables were already cleared. […] The waitress told us they would still serve us (breakfast is scheduled until 10:00 am?). The food was plenty and actually was good. When it came time to pay, the bill was over $15. The response by the waitress follows: someone should have told you there is a limit of two coupons per day for each party and not all of the items are covered by the use of the free breakfast coupons. The simple menu didn't have any asterisks on any meals. The free breakfast policy wasn't written anywhere on the menu, hotel check-in documents, or even in the "welcome to our hotel with the not-really free breakfast plan brochure." The ackward moment was ended by the waitress' reply, " I'm sorry." We didn't use the rest of our coupons during the rest of our stay. We will probably go back to using *** hotels. I've been a member for 12 years and always had a breakfast plan as advertised awaiting me and my family at the restaurant. Read moreGenuine Hotels.com guest review
"Some angry employees"
Everything was fine, but some of the employees were like angry specially the restaurant, and the included breakfast is only eggs , they don't have any option but oats, not a sandwich or pancakes.Genuine Hotels.com guest review
"Very Nice Hotel!!"
My husband and I went for a overnight trip to see some friends and spend sometime together. I booked the hotel on this site and I was not disappointed. It was very clean, the staff was very nice and the breakfast was wonderful. It is next to the airport but we didn't hear any planes until we were outside. I will stay here again. Worth the price for […] sure. Read moreGenuine Hotels.com guest review
Love this hotelGenuine Hotels.com guest review
"very much impressed"
I decided to book this location because of past reviews on your site. Even though it would have been nicer to maybe stay Downtown in a city that I had never been to before. However, I think I made the right choice. The noise from the airport was a non-issue at all. The hotel was very clean, the staff was just friendly in the day as in the middle of […] the night. The room was immaculate. The bathroom was a bit small in comparison to everything else in the hotel, but the bed was amazing to sleep on. I would stay here again anytime. Plus, the complimentary breakfast was just perfect. Read moreGenuine Hotels.com guest review
Overall a comfortable stay and friendly staff. Only little complaint was a bit of rust in the tub, so no soaking bath. Nice place with indoor and outdoor pool and free daily breakfast.Genuine Expedia guest review
"Nice place and staff!!"
Was a nice atmosphere with greenery and great for anyone! Had outdoor and indoor pool which is great for anytime of year. Clean and hotel staff was so nice! Gave complimentary tickets for breakfast which was made to order! That was nice.Genuine Hotels.com guest review
GOOD. IT WAS LOCATED NEXT TO AIRPORT AND THE STAFF AND ROOMS WERE EXCELLENT.Genuine Expedia guest review
We stayed three nights, have absolutely no complaints -- the complimentary breakfast is wonderful, not the breakfast bar type thing, sit down and order from wait staff-- truly an excellent experienceGenuine Hotels.com guest review
"a great hotel to stay. wish to come back again"
1. Good location from the Airport: 2. Good facility, pool and gym, bar. 3. The room is great, funny interior design.Genuine Expedia guest review
"A MINUTE TO THE AIRPORT AND CLOSE TO RESTAURANTS"
FRIENDLY FRONT DESK, ROOM WAS VERY NICEGenuine Hotels.com guest review
"Nice, clean, good customer service"
In town for a quick stay, hotel was convienant to airport. Two restaurants in walking distance of less than 5 minutes.Genuine Expedia guest review
"El Paso's Best"
Everything was great.Genuine Hotels.com guest review
Very disappointed in the service. It took me half an hour to check in. When we returned in the evening to our room, the hotel had given it to somebody else. Front desk clerk, a supervisor, did not seem to be too apologetic.Genuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We are training new staff members and unfortunately that affected your experience. We hope for another opportunity to exceed your expectations.
"Great hotel for the price"
Very attractive, clean and spacious room, friendly staff, good order off the menu breakfast included. Only negative is sound travels too loudly. Rooms are not quiet. Beautiful hotel, however, and reasonable prices. Indoor and outdoor pools. Will book there again.Genuine Hotels.com guest review
"Sleep number bed set to "sleeplessly uncomfortable"
Sleep number bed did not work and was extremely uncomfortable. I chose to sleep on the fold-out bed in the couch. Also be aware the free breakfast is only for two guests. What a scam.Genuine Expedia guest review
Response by Radisson Hotel El Paso Airport We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. We are currently in the process of removing all sleep number beds from our property so perhaps during your next stay you could try our new bed type. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
"Seems to be going downhill."
I've stayed at this hotel many times but this time the rooms were a little less cleanly. The carpeting in the elevator was filthy and even had wrappers in it for 2 days! Not sure what's happening but it seems to be going downhil to me :( used to be my favorite hotel!Genuine Hotels.com guest review
"To Texas and back"
Enjoyed our stay at this hotel. Very clean and quiet. Breakfast was the best we had the whole trip. Highly recommend!Genuine Hotels.com guest review
"Close to the airport"
It was only one night but the staff and everyone else working at the hotel were excellent. The food was very good as was the service. We had a problem with the A/C in our room and maintenance was there to fix it within 5 minutes of our call. We would defiantly stay there again.Genuine Hotels.com guest review
I get charged 50 dollars more than the price on hotel websiteGenuine Hotels.com guest review
"Nice hotel close to the Airport"
The hotel is old and could use some furniture renovation. The bathroom vent was very noisy, as well as the air conditioning that did not work properly. We found some garbage under the sofa and gum glued to the furniture.Genuine Expedia guest review
"EXCELLENT. BEST PRICE AND CONVENIENT LOCATION"
Location was perfect. Staff was very friendly. Breakfast was a sit in and order breakfast for FREE. Awesome for the price.Genuine Hotels.com guest review
The restaurant customer service was not good. Stayed for three days and twice my order was wrong and the day it was right there other orders were not. The waitress was not very friendly but did all she needed to do.Genuine Hotels.com guest review
"Easy access to Airport."
Stay was fine, i would not stay here again because i need access to a kitchen. I am a fitness professional who needs to be able to bring my own food or be able to cook healthy meals and this hotel does not accommodate that. Also the gym was only adequate. It was ok for cardio but if you wanted much more this gym really wouldn't do. The heated pool water […] was still quite cool, but the pool room itself was quite hot and stifling and the smell of chlorine was just horrible. Read moreGenuine Expedia guest review
"Great access to airport."
This location has very friendly, professional staff. Very comfortable rooms.Genuine Expedia guest review
Had an in and out trip to El Paso with an early flight home. This place was perfect because it was walking distance to the airport. Staff was generally helpful. The person that checked me in double charged mr for the room even though it was prepaid. Restaurant was average. The location and friendly shuttle was by far the best feature.Genuine Hotels.com guest review
"Great hotel near the airport."
Clean, nice breakfast and quiet.Genuine Hotels.com guest review
Very friendly staff and nice amenities. The freshest breakfast of my trip through Texas!Genuine Hotels.com guest review
The best hotel we have stayed at in long long time, the bed was so comforable did not want to get out of. The showers was powerful and plenty of towels and accessories in the bathroom, everthing you wanted or needed. Very clean. The staff was pleasing and we did not have a lot of time to interact with them very much. Was nice to have the free coupons […] with breakfast which we found the food to also be very good. would highly recommend this hotel to other people.. Read moreGenuine Expedia guest review
Hotel very nice, clean and updated. Front desk lacked a little experience and charged me twice but the stay was pleasant.Genuine Expedia guest review
the staff was very friendly, and helpful, the hotel provides you with a complementary shuttle service that can take you anywhere within three miles, this is perfect since it is by the airport, restaurants, malls, and some official offices which are located within that radius. Highly recommended.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )