"Excellent in every way!"
Outstanding staff, clean room, fresh cooked to order free breakfast, so easy to get to airportGenuine Hotels.com guest review
Hotel came as advertised. He enjoyed our stay and plan to revisit the hotel in the future.Genuine Hotels.com guest review
"One of El Paso's finest place to stay!"
EXCELLENT desk check in people! Very personable, concerned, and just very courteous! Rooms excellent, staff outstanding! Breakfast in am was also very good. Would DEFINITELY stay again, no concerns whatsoever. If I had known abut this place before when I was in El Paso, I would have went out my way to stay here! Seemed a little like a 'resort getaw […] ay'! Read moreGenuine Expedia guest review
"Nice to look at, not so nice if you want to sleep"
Even though the hotel itself and the staff were very accomodating, the room was clean and modern, so what was the problem?. The bed was like sleeping on a ten dollar air mattress, the air conditoner made more noise than a jet taking off and the blackout drapes didn't cover the bottom of the window, resulting in about 3 hours sleep. Like I said nice […] hotel, but they just put their money in the wrong places, after all you check into a hotel to sleep not to look at the fancy lobby and gardens. Read moreGenuine Expedia guest review
Response by Radisson Hotel El Paso Airport Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to standards.
I enjoyed my stay, the hotel was very comfortable and clean. The free breakfast was great. I will stay there again on my next trip to El Paso.Genuine Hotels.com guest review
Awesome!!!Genuine Hotels.com guest review
Its the best,,,,amazing room,,great patio,,,i truly enjoyed my stay,,will definitely stay there againGenuine Hotels.com guest review
"Road Trip Pit Stop"
We were on a long road trip from Chicago that took us to El Paso for the night and we booked this hotel because we wanted to be comfortable and have nicer accommodations for one night and I am REALLY glad we did. Its very clean, nice big rooms, 2 pools (indoor & outdoor), and the breakfast was amazing. If I am ever in El Paso again, I would definitely […] stay there again. Read moreGenuine Expedia guest review
Room was good quality. Check in was a long wait, as the front desk had a long line and only 1 employee. He was knowledgeable and polite but he obviously needed help behind the front desk and no manager to help out; I would have left if I had not previously paid for the room. The restaurant for breakfast was lacking good service. No coffee refills (I […] had to stand up and get it my self) on a menu, waiter and "full service" restaurant, where they forgot to bring the toast for my eggs and toast. I expected a lot more from the Radisson Read moreGenuine Hotels.com guest review
"very comfortable hotel"
Very nice and elegant. The bed is very soft and the 2 pools are good is you want to be inside or outside.Genuine Hotels.com guest review
"Great place to stay by the airport!"
Very convenient to stay by the airport and had places to eat nearby.Genuine Hotels.com guest review
The Texas Omellete was the best!Genuine Hotels.com guest review
"Enjoyed our stay"
My wife and I enjoyed our stay here. We found our room and hotel clean and the employees very friendly.Genuine Hotels.com guest review
"close to airport, great food, relaxing pool"
the beds were so comfortable, the rooms were clean. We really enjoyed the pool and sauna.Genuine Hotels.com guest review
"Close (but far enough away) to the airport"
Superior room for the rate we paid! Very upscale, I was pleasantly surprised.Genuine Expedia guest review
"Great stay great price!"
I couldn't have been more pleased. Not only was the hotel nice and clean but the staff was great. The restaurant food was good and plentiful as well as reasonably priced. I will return next time I am in town.Genuine Hotels.com guest review
Excellent hotel! The service and amenities were wonderful. The indoor restaurant has great food and drinks at reasonable price. Loved our stay!Genuine Hotels.com guest review
"Great for the price"
The hotel staff was friendly, and the breakfast was good and fresh. Breakfast cooked to order! My only complaint is that I had a problem finding a comfortable setting on the sleep number bed. The controller was hard to use.Genuine Hotels.com guest review
Awesome experience, would recommend it to a friendGenuine Expedia guest review
"Near Fort Bliss"
Just great. I felt I had all the luxuries I needed without the price. The Free breakfast is delicious and the staff are really pleasant. Thoroughly enjoy the coveted patio and pool.Genuine Expedia guest review
"Better tgen I thought."
We were a little worried since some people said or was hard to get breakfast because of the wait but.... There was no wait and the hotel breakfast was a full breakfast not the normal Danish and fruit iv had. We had a great experience and viset El Paso often so we know where to go now!Genuine Expedia guest review
"Nice front desk, clean hotel."
Nice friendly staff, clean hotel with a great restaurant. The food was one of the hidden secrets at the hotel.Genuine Expedia guest review
Really nice hotel, I love that they have 2 free beers each day cool great swimming pool and great bathroom lot room big tub and shower feel like it my home same size bathroom that great.Genuine Expedia guest review
"Nice stay with a few problems"
We reserved a king room through Expedia, but were given a queen. When I went back to the desk, the clerk told me that third party room "requests" were not relayed to the property and we should always call the property to confirm. They were able to change our room to a king, but it was outside the pool courtyard which was pretty noisy. However, just […] ran the fan continually which was loud enough to drown out the noise. The staff was very friendly and always greeted you in the halls. However, the breakfast was under-staffed. Waited for about 20 minutes to get waited on the first morning. The second morning there weren't even any tables left to sit. I asked for a "grab and go" breakfast. Turns out I had to wait about 10 minutes for them to cook a breakfast burrito. In spite of these annoyances, we enjoyed our stay. Nice clean facilities, pleasant staff, pleasant room. Felt like it was a good value. Read moreGenuine Expedia guest review
"Nice hotel swimming pools indoor and outdoor."
Great creek in 1st floor, water running in a quiet enviroment make relax.Genuine Expedia guest review
I enjoyed my stay at the Radisson. The desk clerks are always courteous and helpful. The room was very clean and so was the bathroom.Genuine Hotels.com guest review
"excellent customer service"
my family stayed here and they allowed us to check in early and out late...the room was clean and comfortable and was very reasonably priced...two breakfasts were included in our stay which were made to order omelets, hash browns and toast, coffee, etc. the pool looked nice but we didn't have time to go in....I would definitely stay at the Radisson […] again... Read moreGenuine Expedia guest review
"easy off the interstate, easy to find"
Very much enjoyed breakfast and the format not the typical cereal and warmed up soy protein facsimile.Genuine Expedia guest review
Helpful staff, clean rooms, nice amenities, and 5 mins from the airport. I would definitely stay here again.Genuine Expedia guest review
"Mother days celebration!"
Was great to spend mother's day!! Everything was nice, the pool, the room, staff , etc.Genuine Expedia guest review
"Home away from home!!!"
Our overall experience was great, especially the service we had at the restaurant.Genuine Expedia guest review
Hotel rooms were clean, the breakfast is very nice, pools were very clean, and overall the hotel is very well kept. Will definitely look to stay here again. Staff was also very nice.Genuine Hotels.com guest review
The hotel was beautiful!! The staff was MORE than accommodating and the rooms were super clean. The pool was fantastic.. I would definitely stay there again!!Genuine Hotels.com guest review
Made reservations the Radisson Hotel.. You know the name!! Well I had reserved 2 rooms for 2 couples for one nite so we could catch a flight the next morning. When we got to this hotel they were fairly busy with evening check-in. Our reservations were found immediately and they got us on our way to our rooms. We get to the rooms and its TOTALLY NOT […] WHAT WE RESERVED.. When I reserve a room for over a $150 a nite I better dang well get what I reserved. They front desk personnel didn't care at all!! They in fact stated, "Oh were sorry, you booked this online. We give you our leftover rooms. Since your not like our paying customers. What in the HECK was the $300+ that I paid then.. I'm not HAPPY Hotels.com Read moreGenuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. We will work with our online partners in order avoid problems like this in the future. We are also sorry to hear our staff member was not more helpful on the matter. We will use this comment to better train our staff on this type of situation.
"Very nice hotel..friendly courteous staff..."
Our stay at the Radisson was very relaxing! Loved the room.. the King size sleep number bed was great...will certainly return...lets not forget the complimentary breakfast which was excellent!Genuine Expedia guest review
"Wonderful place to stay and so affordable!"
We were so pleased with this hotel I was able to get a wonderful rate and was shocked that this included breakfast for 2 in each room and also complimentary drinks at happy hour. The hotel was clean and staff was amazing. They took us to dinner by shuttle and were so accommodating. Would stay again for sure!Genuine Expedia guest review
"Super close to airport, freeway, restaurants."
It was for the most part good. The only hiccup was that I tried to get in for the free breakfast Sunday morning (Mother's Day - 2014) and there was a 20-25 minute wait for a table. Since I was traveling alone, I tried to get a place at the bar counter which was filled with orange juice, ice tea and water pitchers as well as dirty dishes. Several of […] the larger tables had lots of dirty dishes, so I am assuming that waiters were too busy serving patrons and had to bus their own tables or someone failed to schedule a bus person to pick up the table or the bus person was somewhere else. Anyway, after several minutes of observing that the bar was not going to be made available and the tables were still dirty, I left. Disappointing! The hotel needs to concentrate on keeping the bar area clean and available for single or couples. Read moreGenuine Expedia guest review
"Nice hotel , bad breakfast"
breakfast is terrible 15 minutes to get seated,and 15 more to get something to eat,to many people and the waiters do not have time to pick up the tables, I recommend breakfast any where History - StarredGenuine Expedia guest review
"El Paso work trip"
Was attending a conference at the neighboring Marriott Hotel and was unable to book a room due to the large number of attendees. The Radisson was merely steps away, better rate, just as comfortable room and bed and the breakfast was a nice bonus. Likely will not be back to the city again, but for anyone traveling on business or pleasure, skip the bigger […] hotel next door, book the Radisson. Loved the steakhouse next door too; monster salad bar and great steaks. Read moreGenuine Hotels.com guest review
"Bigger than most"
The hotel was bigger than most and had more rooms and space than I expected.Genuine Expedia guest review
"OK, but noisy"
Maybe we didn't have the best room in the hotel, but the noise from the hallway and the room above us was much more than we would expect from a hotel with this rating. Breakfast was much better than usual, and internet access was superb. I'd like to give a higher rating, but unless the hotel manages some soundproofing, I have to rate it no better than […] OK. Read moreGenuine Expedia guest review
"close to airport"
Very nice hotel , very nice workers ,Genuine Hotels.com guest review
"Very nice and comfortable"
Very nice stay. The hot tub inside was down and too windy and cold for outside but room was great. Great breakfast was included. Will stay again sometime.Genuine Expedia guest review
"El Paso Rad"
Courteous staff and great room.Genuine Hotels.com guest review
"Not what I expected"
Not what I had expected from a Radisson. The hotel was fairly clean, the staff was great. The sleep number bed had no air on one side. By the time I discovered this I did not what not change rooms. There was an odd, scratching noise in the middle of the night.Genuine Expedia guest review
Response by Radisson Hotel El Paso Airport We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
Close to mall n airport. Friendly staff. Nice roomsGenuine Hotels.com guest review
Most comfortable beds, great service and excellent breakfast! Totally exceeded our expectations!Genuine Hotels.com guest review
"Beautiful Hotel-Free Breakfast*(not really)"
At check-in, the front desk supervisor informed us only two of our party of four would get free breakfast during our 5-day stay. We decided to not eat breakfast for two days, so we all could eat using the free breakfast coupons on the third day. Arriving 20 minutes before the end of scheduled breakfast, the kitchen and the tables were already cleared. […] The waitress told us they would still serve us (breakfast is scheduled until 10:00 am?). The food was plenty and actually was good. When it came time to pay, the bill was over $15. The response by the waitress follows: someone should have told you there is a limit of two coupons per day for each party and not all of the items are covered by the use of the free breakfast coupons. The simple menu didn't have any asterisks on any meals. The free breakfast policy wasn't written anywhere on the menu, hotel check-in documents, or even in the "welcome to our hotel with the not-really free breakfast plan brochure." The ackward moment was ended by the waitress' reply, " I'm sorry." We didn't use the rest of our coupons during the rest of our stay. We will probably go back to using *** hotels. I've been a member for 12 years and always had a breakfast plan as advertised awaiting me and my family at the restaurant. Read moreGenuine Hotels.com guest review
"Some angry employees"
Everything was fine, but some of the employees were like angry specially the restaurant, and the included breakfast is only eggs , they don't have any option but oats, not a sandwich or pancakes.Genuine Hotels.com guest review
"Very Nice Hotel!!"
My husband and I went for a overnight trip to see some friends and spend sometime together. I booked the hotel on this site and I was not disappointed. It was very clean, the staff was very nice and the breakfast was wonderful. It is next to the airport but we didn't hear any planes until we were outside. I will stay here again. Worth the price for […] sure. Read moreGenuine Hotels.com guest review
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