"excellent personnel very helpful at all times"
Excellent staff, all well mannered and customer orientated.Genuine Hotels.com guest review
"A weekend away"
The stay was absolutely perfect. I enjoyed the free breakfast I had all three days, the room and whole hotel was extremely clean and the staff were incredibly accommodating, yet distant enough to not feel over bearing on the visit. Absolutely my favorite place to stay in El Paso, especially for the weekend prices!Genuine Expedia guest review
Great hotel, would definitely recommend and will be staying there againGenuine Hotels.com guest review
"Very good hotel to stay without any worries"
The hotel is very comfortable to stay and relax. Only negative thing was there was only 1 person at th reception counter, when the queue is long they should have more people to help the customers. He food and rooms are excellent. He staff is courteous and friendly.Genuine Expedia guest review
Very NiceGenuine Hotels.com guest review
"Dallas to Tucson"
Very nice. Great room.Genuine Hotels.com guest review
"Worthy of a stay again"
The location of this hotel cannot be beat - just seconds from the airport. The shuttle did take a long time (over 20 mins.) to pick me up which was a bother. The room was clean, but the special bed was broken and a lightbulb was burned out. I was surprised at the size of the room!Genuine Hotels.com guest review
My stay was great! service amazing..very friendly staff and breakfast was delicious.Genuine Hotels.com guest review
Great, loved the room and the sleep number bed.Genuine Hotels.com guest review
"I'll never stay here again"
I booked a room for two adults. I was meeting my brother who was driving from San Angelo, TX. I was driving from Phoenix, AZ. I had already paid for the room through hotels.com so I called to add my brother as the other person who could check in. He was going to arrive about an hour before I did. They refused to allow me to put his name on the room. […] What's the point of booking a room for two adults if only one can actually check in. The customer service was the worst I've ever experienced. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport Thank you for your feedback and for taking the time to write about your experience. I am so sorry you did not receive adequate customer service, I will address this issue with our front office manager immediately. Thank you for your business and we hope for another chance to exceed your expectations when your travels bring you back to the Sun City.
Raddison near airport in El Paso, Tx. Rate was not fitting to services received. The woman at the front desk was not friendly and she was indignent, condescending, and curt. I was completely disappointed with this aspect. The room was immaculate bed comfortable however I will stay at motel 6 next time....much friendlier and congenial staff.Genuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport Thank you for your feedback and for taking the time to write about your experience. I am so sorry you did not receive adequate customer service, I will address this issue with our front office manager immediately. Thank you for your business and we hope for another chance to exceed your expectations.
Great staffGenuine Hotels.com guest review
"Very Nice, Clean"
Near the airport but we did not hear a single plane. We were told when we checked in that we would receive fee breakfast each day. That was good. You actually order from a menu not a buffet. We were also told that we would receive 2 free cocktails each evening but they did not tell us that there would be a very limited selection. Three wines and two […] beers to choose from. The first full day we were there housekeeping was very late in cleaning our room and we had family in town who came to hotel to meet us but other than those things it was wonderful and we will definately stay there next time we are in El Paso. Read moreGenuine Expedia guest review
"Nice pool facility and customer service"
Very accomondating and easy to find. The room rates online are cheaper and if rooms purchased online in affiliated sites, you do not get credit for it in your Carslton account. That was not explain to me Nd lost 2 opportunities for reward credit.Genuine Expedia guest review
Dirty halls and room was dirty- had to ask for bathroom supplies...Genuine Hotels.com guest review
Very clean I always stay in this hotel .Genuine Hotels.com guest review
Clean and friendly. Would reccomend this hotel. Sleep number bed was cool!Genuine Hotels.com guest review
"Best airport hotel I have ever stayed in."
Lovely room, nice pool/hot tub, pleasant staff, very flexible about late check out. Will return whenever I am flying out of El Paso.Genuine Expedia guest review
Excellent Hotel we will definitely be staying there again!! Room was clean, beds were amazing. Free breakfast was great. Overall stay was exceptional!Genuine Hotels.com guest review
Room was not bad--looked as if somebody had tried to break into room as security lock or latch was broken. Bed seemed like it was split in the middle-not very comfortable as we had tendency to roll to the middle.Genuine Hotels.com guest review
"Nicer than Marriott, which is next door."
Desk attendant was very courteous, helpful very willing to answer any questions we asked her. It may be the Texas hospitality as well as you sure don't get this in California (Orange County). The hotel is right next to the airport and thought the planes might become an issue and turned out we could not hear any jet noises.Genuine Expedia guest review
My husband was working but the kids and I took vacation to go with him. This room was large enough for him to do his required paper work and the boys and I to relax. The internet connections was fast and the boys could play games and watch youtube videos with no problems. We were able to eat at the hotel so we did not have to get out and find a place […] to eat. The hotel was beautiful and peaceful. Will stay there again next summer when we can go with him again. Read moreGenuine Hotels.com guest review
"Nice hotel convenient to the airport"
Very clean, but the ac didn't work too well and the king bed was very firm, too firm. Otherwise great.Genuine Expedia guest review
"A hotel with high standards"
My wife and I stayed here in April, 2007 so we decided to return to the Radisson during our recent visit to El Paso. We were pleased to see that the Radisson is still a great place to stay. If we visit El Paso again, we will certainly stay here.Genuine Hotels.com guest review
Great free breakfast that was not advertised.Genuine Hotels.com guest review
My family really enjoyed the stay and the hotel staff was AMAZING.Genuine Hotels.com guest review
"It couldn't be any better"
Thank you, im very pleased with my last stay. Honestly, it couldn't be any better. Extra points for the free full breakfast at the Riata Restaurant.Genuine Expedia guest review
"The room was good, but skip the breakfast"
We arrived in the middle of a party and had to lug our stuff through the mingling guests to the elevators. When we finally got to our room, it was nice. the beds were comfy and the space was a typical two bed with a nightstand layout. the morning brought a lot of unnecessary stress when we went to the cafe for our complimentary breakfast. unlike most […] free hotel breakfasts, this one is not a buffet and you must wait to be seated. There was no signage or indicative pathway to let the guests know it is not open seating and that they must wait in line for the hostess. we waited nearly 20 minutes in line to have another couple meander in thru the other door and take the table we'd been waiting for. the staff did nothing to tell the couple they had to wait their turn, so my husband had to politely indicate where the line was. it was embarrassing for them and us. furthermore, the food was skimpy on quantity and only okay on taste (we had the French toast). The food was slow to come to or table (at least 20 minutes); the servers were frantic, but never made it near our table to check on us, refill drinks, etc. One other annoyance was that each room is given two breakfast tickets, but we had our 6 year old with us and had to pay about $8 for her to get a meal of oatmeal and juice, which was bland and pasty at best. For my suggestion: Go to the Ihop a few minutes away! Read moreGenuine Hotels.com guest review
Excellent location. Plenty of free parking. Surprised with free full breakfast...at the restaurant! Beds were most comfortable. The room was LARGE! My wife and I loved the accommodations and were very impressed! Will definitely use Radisson Hotel in El Paso again.Genuine Hotels.com guest review
Fantastic , clean place. Friendly staff and most important ...... Felt safe being there. Close enough to walk to restaurants. Would stay again. Also want to mention it is not over priced !Genuine Hotels.com guest review
Wonderful. I like that place, especially breakfast was really good.Genuine Hotels.com guest review
The best motel in elpaso I stay there every time I go.Genuine Hotels.com guest review
"very good for families"
rooms and bathroom with a lot of space, indoor and outdoor poolsGenuine Expedia guest review
"Very nice and clean i loved it"
It was a great hotel i loved everything about it i will defenantly come back to this hotelGenuine Expedia guest review
"Will Stay Again"
The room was clean, cozy and so close to the airport. I will definitely stay here again.Genuine Hotels.com guest review
The hotel is nicely appointed and one of the best features is the hot breakfast in the morning. I really liked having it as opposed to a lame continental breakfast that really doesn't make an impact on the rest of your day. The staff was very nice, but the person behind the desk upon check in was a bit on the "ok let's get this over" side; not rude, […] just a tad indifferent. Despite that, it was a very nice stay. Read moreGenuine Expedia guest review
"TOP VERY NICE"
EXCELLENT VERY CONFORTABLE WE RE SO HAPPY TO STAY THEREGenuine Expedia guest review
The room was nice, but a King Room was booked and a Double Room was available...in the furthest corner of the hotel, next to the party room, which was having a wedding....loud and a long walk from desk to room. Lounge closed at 10 PM on a Saturday night,Genuine Hotels.com guest review
"Excellent stay! Will come back!"
Great amenities and comfortable stay. Never heard any planes taking off or landing!!Genuine Expedia guest review
"Nice and close to the airport"
My room and stay was great, but AC unit was a little loud making it hard to hear the TV. I did like that they had a DVD player in my room! Overall I enjoyed it and would stay again.Genuine Expedia guest review
"awesome relaxing rooms"
Our stay was very awesome and very comfortable. The hotel is very beautiful and has a great lay out of it. The food is very good at breakfast. The indoor and outdoor pools are so wonderful and relaxing. The rooms are very very awesome.OUR STAY WAS THE BEST AND WE WILL BE BACK.Genuine Hotels.com guest review
"Very nice hotel"
Very clean and comfortable rooms. Excellent service. I will stay here again.Genuine Hotels.com guest review
"Great hotel in El Paso"
I was greeted by a great hostess who let me know everything about my stay and let me know of the pool hours and everything else I needed to know. She gave us a very helpful map that lead to my room and I was on my way to the room. We entered the suite and it was just fantastic. It had a little living room area and a little kitchen area. The bathroom […] had a shower and a separate bathtub. This also had a his and hers sink. The bedroom had a beautiful fire place, a super comfortable king sized bed and a beautiful LCD tv. The pool and the gym were very clean and relaxing. Everything in. This hotel is great and I would recommend this hotel to anyone Read moreGenuine Expedia guest review
I really like this experience with radisson i will come backGenuine Expedia guest review
"Best Hotel in El Paso?"
The Radisson is a great place to stay in El Paso. Comfortable and clean rooms. Friendly staff. Nice facilities including an exercise room that is well equipped. The only drawback can be the price. This time we were lucky and got a special price that was very affordable.Genuine Hotels.com guest review
Stayed one night on a cross-country drive. Would gladly return for a longer stay.Genuine Hotels.com guest review
Great weekend, friendly staff.Genuine Hotels.com guest review
GOOD, ,FRONT DESK TO ALL STAFF VERE PLEASANT, BREAKFAST WAS GREAT AND STAFF ROOM, VERE CONFORTABLE CLEAN, A-PLUSGenuine Hotels.com guest review
"Close the Airport with a view of the mountains!!!"
The hotel was beautiful, the staff was so helpful and the room was perfect. This hotel has it all! Two pool (indoor and outdoor) a hot tub, free movie rentals, free breakfast (sit down!) and free beer or wine in the evening. Won't stay anywhere else when visiting El Paso!!Genuine Hotels.com guest review
Just got back from El Paso with my wife and twin girls. The staff at the Radison made me and my family feel right at home A special thanks to David for inflating a turtle that we had purchased for the twins to use at the pool.I will be back to El Paso in a few months and will be sure to stay at this hotel. Thanks!Genuine Expedia guest review
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