We got to the hotel late and the person who greeted us was very polite and was making sure everything was okay with us. The breakfast was really good I would recommend this hotel to everyone very clean alsoGenuine Hotels.com guest review
Overall the room was very comfortable but the 2 days I was ther my room was never cleaned. I was disappointed. The staff were all very helpful and courteous. The location was very convenient for the vicinity of the airport.Genuine Hotels.com guest review
We were disappointed that it was not a free breakfast for everyone. Probably will not stay at a Radisson again.Genuine Hotels.com guest review
Awesome!! Great price, excellent amenities. We could stay for only one night because we needed to get back to work, but we wanted to stay for at least a week. We would definitely stay there again when we visit our family! We love the hot breakfast and their coffee was the best.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Usually nice hotel"
I have stayed there before and enjoyed it. This time there were too many problems. Had to move to 3 different rooms because of air conditioning problems. And they did not have a room ready at 3 for checkin, had to wait till after 4.Genuine Expedia guest review
"Right Next to Airport"
This hotel was very clean and very pretty. The lobby staff was very nice and helpful. The hotel room was very nice, very clean and had a very comfortable bed. The only issue, or annoyance, that we had on this stay was the complimentary breakfast that was served by the restaurant inside the hotel. The breakfast was good and portions were also good. The […] waiters/waitresses seemed to be annoyed that people were not leaving tips for their complimentary breakfasts and made it very apparent that they were. The waiters/waitresses were rude in explaining what was included in the free breakfast. Read moreGenuine Hotels.com guest review
"Close to airport"
Staff was very friendly and helpful. The room was clean and comfy and quiet. Great breakfast!Genuine Expedia guest review
"Great room, not flexible use of breakfast cupon"
I stayed with family using three rooms two days , two breakfast cupons per day per room, not flexible policy to use cupons whatever day of the stay, we planned to have breakfast only one day at hotel and use the cupons for the kids, the policy does not allow itGenuine Expedia guest review
All Services excellent, I like it. Restaurant, Bar. People at the front desk give us a good Attention.Genuine Expedia guest review
"Nice hotel close to the airport"
Most of the staff was cordial. However, when we arrived, the front desk clerk did not know where our room was and we ended up getting a bit lost trying to find it. When trying to take a shower, it would not drain. It finally did after gurgling up some pretty nasty black stuff. Also, if you're looking for a bed that you can actually get a good night's […] sleep in, you definitely do not want to stay there. I think it might have been more comfortable on the floor with a brick as a pillow. With that said, this is a gorgeous hotel and the pools are amazing! The courtesy van is 24/7 and the driver we had was so sweet! He brought water with him to give us! Read moreGenuine Expedia guest review
Somebody stole gas cap from car overnight while parked in front hotel lot.Genuine Hotels.com guest review
excellent stay room very clean and food was good, also good locale.Genuine Hotels.com guest review
Overall experience was good. Convenient location was a plus.Genuine Expedia guest review
I don't' have anything to say. I don't have anything to say.Genuine Expedia guest review
Room was comfortable, quiet, and spaciuos. The room overlooked the pool, but we heard no noise even though the pool was pretty full. The free breakfast was good.Genuine Hotels.com guest review
I thought the complete staff was amazing!! From the front desk to housekeeping. I only had one major issue and that was the air conditioner that made loud noises and also the running toilet! Thank you Phillip Howard Jr.Genuine Hotels.com guest review
"Fantastic Hotel and staff"
My husband is at Fort Bliss prior to deploying to Afghanistan. They had a 4 day pass so several of us wives flew down. There were about 40 military guys staying here with us. The hotel staff were very accommodating. The restaurant and bar staff took very good care of all of us as we spent hours everyday hanging out in the pool drinking and eating. Fantastic […] place to stay would definitely stay again. Also have a great full breakfast menu that was free with our stay. Read moreGenuine Hotels.com guest review
"if you are vegetarian, forget the free breakfast"
the hotel overall is ok. generally, the quality of Radisson hotels is much better than this one. the main problem with my stay was the breakfast. the only free vegetarian options were cereal, fruit and oatmeal. everything else is paid.so how is this free breakfast. bagels,toast and pancakes are a standard in any breakfast menu. we spoke to the them […] twice and they did nothing about it. Breakfast took the longest time to be served and was served wrong everyday. overall the room size is big and spacious. i would not stay at this hotel again. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport We appreciate you taking the time to write your review. This gives us the opportunity to review the situation and correct any deficiencies we may have in our service. We will look into better options for vegetarians in the future.
"Horrible staff and house keeping"
Very rude staff, went through personal items in hotel room. Made a big deal when asking for toilet paper replenishment. Would not recommend and will never return.Genuine Expedia guest review
Response by Radisson Hotel El Paso Airport We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best. We will use your comments to better serve future guests.
I highly recommend this hotel! The staff was wonderful. Breakfast and happy hour were great. Pool was very nice as well.Genuine Expedia guest review
Great to have courtesy van transport to the airport. One very rude waitress in the hotel restaurant and one exceptional front desk clerk in Myrna. Thank you Myrna!Genuine Hotels.com guest review
"El Paso stay"
Nice hotel. Room and staff were inviting. Will be back.Genuine Expedia guest review
"Nice surprise during our trip!"
We have been on the road for two weeks and this hotel is one of the best especially the room itself, better than our luxury room at 4 star hotels in Las Vegas. The room was very big, and beds were comfortable. Breakfast wasn't buffet, we had to pay extra for our kids' meals, and had to wait in line for over 20 minutes to be seated. But overall, everything […] was nice. Read moreGenuine Expedia guest review
"Very nice hotel!"
You can enjoy every second in this hotel, pool , breakfast, and room in only one facility.Genuine Expedia guest review
Convent location. Comfortable room. Complimentary wall st journal and usa today. Great breakfast was included.Genuine Hotels.com guest review
"Radisson.... not too bad at all."
Great room. TVs could use some updating and the bathroom is a little small. Restaurant service was a little slow for Sunday morning but overall good stay. Will be back.Genuine Hotels.com guest review
"Near perfect experience!"
I loved this hotel. I've stayed all over El Paso for business, and overall my experience was excellent. Wonderful, comfortable, clean room. Beautiful pool area. Actual cooked breakfast. I had to print a couple of pages for my business stuff - not a problem! It's awesome that the Cattle Baron is within walking distance, so if you want to grab dinner, […] cool. While I didn't partake this time, I was glad to see the bar area in the hotel looked inviting. The only two issues that I had were the following: 1) at like 5:45 am, an employee walked down my hallway with a loud walkie talkie. Not cool. 2) The service in the restaurant for breakfast was HORRIBLE. I literally refilled my own coffee and water multiple times, in spite of the fact there were few diners and multiple employees milling about. Thankfully the drinks were sitting on the bar so I had access. I only saw my waitress when she took my order, then someone else dropped it off and it was incomplete. Even given this, I will definitely return to stay at this hotel. I think I've found my new fave hotel in El Paso. Read moreGenuine Hotels.com guest review
"Excellent Hotel. I expend a good time."
I had a good time. Clean and nice room. restaurant and bar service was excellent. Thank you all.Genuine Expedia guest review
Air Conditioner very loud, they said they could not fix. Had a smell like a sewer back-up constantly, had to use room deoderizer. Sleep number bed worked on and off, and supposedly had it worked on. Will never stay there again or recommend it to anybody. I'll find a different four-star hotel in El Paso, Texas.Genuine Hotels.com guest review
Response by Radisson Hotel El Paso Airport Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room and equipment with our staff to ensure all guest rooms are up to Radisson standards.
"breakfasts were OK; hotel was otherwise great."
The breakfast options were somewhat limited. Would be great to have a meat option such as turkey sausages that doesn't contain pork. The fruit salad was OK, but we would have preferred the choice of an orange, apple, or banana.Genuine Hotels.com guest review
"A/C sensors restrict cooling"
Staff were pleasant and helpful. The rooms have recently had a/c sensors installed so a/c only works when bodies are moving around in room. Our room was too hot - hotter than the hallway. When you are asleep the a/c cycles off. It doesnt matter what the thermostat is set at, it is now controlled by sensor. We will not stay here again. They kindly moved […] our room but same set up. Even with fan going. I am sure it saves them money but in hot El Paso this decision wasn't made with guests in mind. Read moreGenuine Hotels.com guest review
Check in was easy, check out was easy, hotel was very clean and the staff was very attentive. I couldn't believe how quiet it was being so close to the airport. I never heard one plane.Genuine Expedia guest review
So the hotel itself is decent. The room we stayed in was fine , but don't call it "Garden Suite with a view" when clearly there's no view of a garden. The tiny "garden" out our front door doesn't count. The food at the the restaurant was terrible. Don't order the ribeye steak because they don't know how to cook a steak. The chicken tortilla soup was […] awful and the chicken tenders were over cooked and the twice baked potato was disgusting. Also, who puts fresh cucumbers with steamed vegetables?! Would I stay there again? Probably not. Did it work for the two nights I was there, sure. Read moreGenuine Hotels.com guest review
"great hotel; very satisfied"
The room was large and comfortable. The staff were helpful. Free beer and snacks were also a plus.Genuine Hotels.com guest review
Great to stay, The internet access could be better.Genuine Hotels.com guest review
"Good business hotel close to airport!"
Very good hotel for business close to airport. Restaurants nearby. Great staff!Genuine Expedia guest review
"Excellent Choice in El Paso"
Quite a nice hotel. Large, comfortable rooms. Great little pool area. Very friendly service, both at the front desk and in the restaurant. Good food. Can walk to and from the airport, if so desired.Genuine Hotels.com guest review
Great hotel. Convenient to the airport. Clean. quiet.Genuine Expedia guest review
Enjoyable stay but housekeeping bugging since 11 when checkout time is 12Genuine Hotels.com guest review
"Excellent in every way!"
Outstanding staff, clean room, fresh cooked to order free breakfast, so easy to get to airportGenuine Hotels.com guest review
Hotel came as advertised. He enjoyed our stay and plan to revisit the hotel in the future.Genuine Hotels.com guest review
"One of El Paso's finest place to stay!"
EXCELLENT desk check in people! Very personable, concerned, and just very courteous! Rooms excellent, staff outstanding! Breakfast in am was also very good. Would DEFINITELY stay again, no concerns whatsoever. If I had known abut this place before when I was in El Paso, I would have went out my way to stay here! Seemed a little like a 'resort getaw […] ay'! Read moreGenuine Expedia guest review
"Nice to look at, not so nice if you want to sleep"
Even though the hotel itself and the staff were very accomodating, the room was clean and modern, so what was the problem?. The bed was like sleeping on a ten dollar air mattress, the air conditoner made more noise than a jet taking off and the blackout drapes didn't cover the bottom of the window, resulting in about 3 hours sleep. Like I said nice […] hotel, but they just put their money in the wrong places, after all you check into a hotel to sleep not to look at the fancy lobby and gardens. Read moreGenuine Expedia guest review
Response by Radisson Hotel El Paso Airport Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to standards.
I enjoyed my stay, the hotel was very comfortable and clean. The free breakfast was great. I will stay there again on my next trip to El Paso.Genuine Hotels.com guest review
Awesome!!!Genuine Hotels.com guest review
Its the best,,,,amazing room,,great patio,,,i truly enjoyed my stay,,will definitely stay there againGenuine Hotels.com guest review
"Road Trip Pit Stop"
We were on a long road trip from Chicago that took us to El Paso for the night and we booked this hotel because we wanted to be comfortable and have nicer accommodations for one night and I am REALLY glad we did. Its very clean, nice big rooms, 2 pools (indoor & outdoor), and the breakfast was amazing. If I am ever in El Paso again, I would definitely […] stay there again. Read moreGenuine Expedia guest review
Room was good quality. Check in was a long wait, as the front desk had a long line and only 1 employee. He was knowledgeable and polite but he obviously needed help behind the front desk and no manager to help out; I would have left if I had not previously paid for the room. The restaurant for breakfast was lacking good service. No coffee refills (I […] had to stand up and get it my self) on a menu, waiter and "full service" restaurant, where they forgot to bring the toast for my eggs and toast. I expected a lot more from the Radisson Read moreGenuine Hotels.com guest review
"very comfortable hotel"
Very nice and elegant. The bed is very soft and the 2 pools are good is you want to be inside or outside.Genuine Hotels.com guest review
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