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"Nice Quiet place and convenient, clean"Reviewed by a Hotels.com guest on May 5, 2012
Just spent a night while preparing for a flight out. Room was quiet and clean. Hotel staff was friendly.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
""Reviewed by a Hotels.com guest on May 5, 2012
The staff at the reception area seems to be annoyed with the clients they did not show a friendly attitude and seemed rather confused about what was going on with the 3rd party charge just a very unprofessional check in; but the cleaning stafff was great and that was all of the interaction. The room was good the bathroom was great would stay again I would just want a better rate. Thank you.
""Reviewed by a Hotels.com guest on May 5, 2012
Doormen were awesome. Told me how to save the valet fee. Folks at the front desk, while friendly, couldn't print a receipt. Big rooms. Dated. Great neighborhood.
Location.
The Sofitel Chicago Water Tower is located one block from Rush Street nightlife and shopping on Michigan Avenue and Oak Street in Chicago, Ill. The John Hancock Center is two blocks from the hotel. Lake Michigan is five blocks away. Oak Street Beach, the River North Gallery District and Navy Pier are positioned one-half mile away.
Hotel Features.
Dining venues include Café des Architectes that features Cuisine Nouvel in a contemporary setting with a terrace and lounge. Le Bar presents floor-to-ceiling windows, low chenille sofas and a library area with fireside seating. Commanding views of Lake Michigan and the skyline are showcased throughout the Sofitel Chicago Water Tower, including a ballroom with skylights with views of the John Hancock Center. Two complimentary business centers offer fax, photocopy and print services. The 24-hour complimentary SoFit fitness center contains cardiovascular equipment with complimentary headphones and free weights. Discounts to a nearby fitness center that features an indoor pool, steam rooms and personal trainers is available. Exhale Spa, located near the hotel, provides spa services on site by appointment. The hotel offers special pampering services for pets, including chrome-plated bowls, grooming and aromatherapy services, and complimentary gourmet treats.
Guestrooms.
The 32-story Sofitel Chicago Water Tower offers 415 guestrooms with light-wood furnishings and photographs of Chicago architecture. Premium bedding includes feather mattresses and duvets and down pillows. Flat-panel televisions, MP3 adaptors and high-speed Internet access, for a fee, are available in each room. Marble bathrooms provide separate bathtubs, robes, slippers, candles and lighted mirrors.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Seal, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Café des Architectes - Light streams in through angled windows facing a seasonal terrace from this contemporary French restaurant. The bar has white-leather and chrome barstools, and the dining room features opaque glass tables paired with black-leather or upholstered chairs. Serving breakfast, lunch, and dinner.
Le Bar - A fiber-optic ceiling mimics twinkling stars in this cocktail lounge with a steel-topped bar and a library-style sitting area with fireplace. Serving an extensive selection of wines and champagnes, as well as specialty martinis and appetizers. Open from mid-afternoon until late night.
The 24-hour fitness center at Sofitel Chicago Water Tower offers treadmills, stationary bicycles, free weights, and weight-training machines. Guests also receive discounted access to a nearby health club providing an indoor lap pool, basketball court, indoor running track, and fitness classes.
The hotel is five blocks from Lake Michigan, where guests can walk, jog, or bike along a 20-mile lakefront path. Oak Street Beach, a half-mile away, is popular for sunbathing and swimming in the summer. Within five miles of the hotel, the Sydney R. Marovitz golf course offers a challenging and scenic nine-hole course along Lake Michigan.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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"outstanding"
My stay was supurb. I couldn't have asked for better accomodations. From the front door staff to the front desk staff and also room service and cafe staff. This hotel made my visit to Chicago one of the best trips I've taken in a long time. Thank you, Thank you, Thank you for being of Excellence!! Wouldn't think of stay anywhere else when I visit Chicago […] again. Read more
"great location and friendly staff"
It was a great experience
"Perfect location"
This guest did not leave a comment.
Wish there was a spa inside the hotel, but the hotel was great in all other aspects. Great location, great service.
"Great as always"
Made the mistake of choosing another hotel, because the rate was much lower. What a mistake! After one night I called the Sofitel and booked there. I love this hotel so much I don't know where to start. It's beautiful, the staff is gracious, the service excellent, and the location is fabulous. Do splurge at least once on one of their breakfasts. I've […] never had better. Read more
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"Perfect Getaway"
We greatly enjoyed staying at the Sofitel. Being Francophiles anyway, it was nice to hear "Bonjour" every morning, even with a Chicago accent.
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This guest did not leave a comment.
"Great Service!"
This is a great place to stay in Chicago! The hotel room and staff were top notch. The bed is so comfortable! We found the location to be perfect. The only downside was the price of drinks at the hotel bar but that is the case at most hotels. We will be staying here again. Hopefully soon!
This guest did not leave a comment.
"The Sofitel in Chicago"
Second stay, and I enjoyed it even more. The room is very pleasing and the quality of service is excellent. Great choice of breakfast at the Cafe des Architects.
"Best Location Great Service"
This is the best location in all of Chicago Hands Down.
"Sofitel Chicago Water Tower- perfect location"
The hotel has very comfortable rooms and a pleasant staff. The location is ideal!
This guest did not leave a comment.
Nice change from BIG Box hotels- Great weekend!!All good
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This guest did not leave a comment.
"Great room, Great Location"
A lovely hotel, very comfortable room walkable to great restaurants. Free internet to boot.
This guest did not leave a comment.
"Sofitel - nice but strange smell"
The location and building is amazing. The room had a musty weird smell to it. We asked to change to another room, and after much back and forth, we were given another room, smaller, that had the SAME smell. So maybe it's a problem in the whole hotel.
This guest did not leave a comment.
"My thoughts"
The hotel was beautiful BUT hotel worker knocked on my door 4 x in 24 hours.. I think that was a lot.
for such a high end hotel, rooms were standard hotel fare. small, a bed and a desk and a chair.
This guest did not leave a comment.
"Quality and excellent location in Chicago"
I took my two children (ages 14 and 11) to Chicago for their Spring Break vacation. The hotel, its staff, and its location were excellent for us. The area was very clean and safe, and we had easy access to downtown locations and transportation. I will definitely return for future visits!
This guest did not leave a comment.
"Sofitel Chicago - lovely hotel off Rush Street"
The room was comfortable and very nicely appointed, with a huge bathroom. It was very close to Michigan Avenue and really convenient for meetings in River North. Also never had trouble getting a taxi when I was in a hurry.
High quality hotel locate in the heart of the Chicago downtown. Very luxury feel, good service and very clean
This guest did not leave a comment.
"Sofitel Chicago"
Nice location, great shopping and residential area. Hotel placed us on 6th floor out of 31 and in a handicapped room, with a view of a roof below. When I requested a change of room I was told changing was not an option. For the price (a suite) I would not stay there again.
"Fantastic Weekend Stay in Chicago"
We loved this hotel. I am very impressed and will try and stay at others in various other cities. The location is great - tucked off Michigan Avenue and with great views of the Hancock Building only a block or two away. The room was clean, comfortable, spacious enough, and perfect for what we needed. We enjoyed our weekend trip to Chicago and it certainly […] was a better trip with a hotel as comfortable and convenient as this one to come back to after exploring the city. I also think, compared to similarly rated hotels, that this hotel is great value for money. Read more
This guest did not leave a comment.
"Stay at Sofitel"
The hotel was very clean and the staff were friendly. The decor was comfortable. Did not like the over priced restaurant in the hotel, but overall, had a pleasant experience.
"Nothing special"
The amenities are the only reason I rated it a 4 - huge bathroom; very high-end freebies for body and hair care; cleaning service within hours of arrival; located within 1 block of water tower and great restaurants; nice lounge area; Here is why it's not a 5 - aside from bathroom, the room itself was too small to be a junior suite; not enough lighting […] and difficult to find; contemporary but mediocre decor; Overall, I left feeling that this was nice but not a great value for what I paid. It was a toss-up between here and Trump. It left me wishing I'd chosen the latter. Again, not bad but I've had much better at half the price. Read more
Not exactly what I expected. On the 20 th floor-the view was of another building...the room is small almost as well a the bath tub...even the king sized bed seemed small... I would not stay there again. Very expensive for what is offered.
"awesome"
Best place ever and everything is around you.When I say everything its everything bars,clubs,food,people,clothes everything and the staff was great!!! Thanks guys you for everything... I want to stay there again right now ;-) lol recommend it trust me on this one.
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"Great Business Trip Hotel"
Updated, good food, clean-contemporary room, friendly-professional staff. Will absolutely make it my regular Chicago hotel.
I asked for plates and silverware which were supposed to be delivered to my room but never arrived.
"Amazing"
Had a wonderful experience at this hotel. Very clean, staff was very helpful and kind and the beds are so comfortable. The location is right in the heart of Chicago and in walking distance of Rush street with many shops and restaurants. I will definitely be returning to this hotel.
"Clean hotel good location excellent service"
We brought our 6 month old baby with us and were very impressed with the hotel. The room was so clean that I had no problem letting our baby sit and play on the floor. We requested a crib and mini fridge, and the hotel provided both (no extra cost) and also gave us a baby "kit" that included baby shampoo, lotion, bib, and a cute stuffed bear. The room […] had a bath tub and separate shower, the linens were clean and comfortable. The only minor issue was with the TV - it had several blank channels and the remote didn't work (only the down button changed channels); minor considering the overall experience. Read more
"Almost Perfect"
Truly, fabulous hotel. Lovely accommodations, luxurious bed, and wonderful bath amenities....save for the giant hairball in the shower stall, it would have been perfect.
This guest did not leave a comment.
"Sofitel Chicago Water Tower"
Beds are like sleeping on a cloud.
This guest did not leave a comment.
This guest did not leave a comment.
"Softel Chicago"
We have stayed here several times over the past several years. The hotel has always been fantatastic in the past. However, it's becoming a bit run down, in need of a "tune up". The little furniture in our room was old and uncomfortable. Even comforters looking dingy. dissappointing. AM lobster omelet horrible, lobster old, threw up.
Only thing missing was my husband!
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