Sofitel Chicago Water Tower - Chicago

20 E Chestnut St, Chicago, IL, 60611 United States
Hotel Info: 866-539-0036
Guest rating 4.8 / 5
97% Recommend
(Neighbourhood average 4.3)
Location. The Sofitel Chicago Water Tower is located one block from Rush Street nightlife and shopping on Michigan Avenue and Oak Street in Chicago, Ill. The John Hancock Center is two blocks from the hotel. Lake Michigan is five blocks away. Oak Street Beach, the River North Gallery District and Navy Pier are positioned one-half mile away. Hotel Features. Dining venues include Café des Architectes that features Cuisine Nouvel in a contemporary setting with a terrace and lounge. Le Bar presents...
41.89833, -87.62756
Hotel coordinates:

Street map

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17

Need help? Our experts can call you

Guest review summary

  • 4.8 Average rating: All Trip Types
  • 97% Recommended
  • 272 Reviews
  • 4.7  Hotel Service
  • 4.7  Room Comfort
  • 4.8  Hotel Condition
  • 4.8  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (272) 4.8
Business (48) 4.8
Romance (96) 4.8
Family (16) 4.9
With Friends (20) 4.9
All Others (92) 4.7

Overview

Location. The Sofitel Chicago Water Tower is located one block from Rush Street nightlife and shopping on Michigan Avenue and Oak Street in Chicago, Ill. The John Hancock Center is two blocks from the hotel. Lake Michigan is five blocks away. Oak Street Beach, the River North Gallery District and Navy Pier are positioned one-half mile away.
Hotel Features. Dining venues include Café des Architectes that features Cuisine Nouvel in a contemporary setting with a terrace and lounge. Le Bar presents floor-to-ceiling windows, low chenille sofas and a library area with fireside seating. Commanding views of Lake Michigan and the skyline are showcased throughout the Sofitel Chicago Water Tower, including a ballroom with skylights with views of the John Hancock Center. Two complimentary business centers offer fax, photocopy and print services. The 24-hour complimentary SoFit fitness center contains cardiovascular equipment with complimentary headphones and free weights. Discounts to a nearby fitness center that features an indoor pool, steam rooms and personal trainers is available. Exhale Spa, located near the hotel, provides spa services on site by appointment. The hotel offers special pampering services for pets, including chrome-plated bowls, grooming and aromatherapy services, and complimentary gourmet treats.

Guestrooms. The 32-story Sofitel Chicago Water Tower offers 415 guestrooms with light-wood furnishings and photographs of Chicago architecture. Premium bedding includes feather mattresses and duvets and down pillows. Flat-panel televisions, MP3 adaptors and high-speed Internet access, for a fee, are available in each room. Marble bathrooms provide separate bathtubs, robes, slippers, candles and lighted mirrors.

Expert Tip. Don't forget to ask the concierge about the 11-percent-off coupon for Bloomingdales and Macy's on Michigan Avenue, located one block away. The concierge desk keeps abreast of current sales and promotions at both department stores and are more than willing to share this information.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet deposit: US$ 200 per stay
  • Valet parking: US$ 47 per night

  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Why book with us?

    • Hotels.com doesn't charge cancellation fees
    • We're just a phone call away: 800-2-HOTELS (800-246-8357)

    Amenities

    Services

    • Breakfast available (surcharge)
    • Complimentary newspapers in lobby
    • Concierge desk
    • Currency exchange
    • Doorman/doorwoman
    • Express check-out
    • Fitness facilities
    • Internet access in public areas - surcharge
    • Internet access - wireless
    • Limo or Town Car service available
    • Multilingual staff
    • Parking (surcharge)
    • Parking (valet) $47/24 Hours In/Out
    • Porter/bellhop
    • Safe-deposit box - front desk
    • Security guard
    • Shoe shine
    • Use of nearby fitness center (discount)

    Business & Event

    • 24-hour front desk
    • Audio-visual equipment
    • Banquet facilities
    • Business center
    • Computer rental
    • Conference room(s)
    • Dry cleaning/laundry service
    • Event catering
    • Meeting rooms (small groups)
    • Room service (24 hours)

    Accessibility Features**

    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Rooms (all rooms include)

    • Air conditioning
    • Bathroom phone
    • Cable/satellite television channels
    • Clock radio
    • Complimentary weekday newspaper
    • Cribs (infant beds) available
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Extra towels/bedding in room
    • Hair dryer
    • High-speed Internet access
    • Housekeeping (daily)
    • Hypo-allergenic bedding available
    • In-room safe (accommodates laptop)
    • In-room safe (accommodates laptop)
    • Internet access (surcharge)
    • Iron/ironing board
    • LCD television
    • Makeup/shaving mirror
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Rollaway beds
    • Separate bathtub and shower
    • Sewing kit
    • Smoking permitted
    • Turndown service
    • Voice mail
    • Wake-up calls

    General

    • Air-conditioned public areas;
    • Ballroom(s);
    • Bar/lounge;
    • Fireplace in lobby;
    • Meeting facilities size in feet 10000;
    • Number of floors: 32;
    • Number of rooms: 415;
    • Restaurant(s) in hotel;
    • Umbrella
    Check-in time is 3 PM
    Check-out time is Noon
    Pet deposit required
    Small pets only

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Know before you go

    There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

    Dining

    Café des Architectes - Light streams in through angled windows facing a seasonal terrace from this contemporary French restaurant. The bar has white-leather and chrome barstools, and the dining room features opaque glass tables paired with black-leather or upholstered chairs. Serving breakfast, lunch, and dinner.

    Le Bar - A fiber-optic ceiling mimics twinkling stars in this cocktail lounge with a steel-topped bar and a library-style sitting area with fireplace. Serving an extensive selection of wines and champagnes, as well as specialty martinis and appetizers. Open from mid-afternoon until late night.

    Recreation

    The 24-hour fitness center at Sofitel Chicago Water Tower offers treadmills, stationary bicycles, free weights, and weight-training machines. Guests also receive discounted access to a nearby health club providing an indoor lap pool, basketball court, indoor running track, and fitness classes.

    The hotel is five blocks from Lake Michigan, where guests can walk, jog, or bike along a 20-mile lakefront path. Oak Street Beach, a half-mile away, is popular for sunbathing and swimming in the summer. Within five miles of the hotel, the Sydney R. Marovitz golf course offers a challenging and scenic nine-hole course along Lake Michigan.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Bicycle rentals nearby
    • Fishing nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Ice skating nearby
    • Running track/path nearby
    • Swimming nearby
    • Tennis nearby
    • Volleyball nearby

    Area map

    A short guide to Magnificent Mile - River North

    Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.

    see all hotels in Magnificent Mile - River North

    Nearby Activities & Points of Interest

    Less than 0.5 mile

    • Gold Coast - 300 yards
    • Hancock Tower - 300 yards
    • Water Tower Place - 300 yards
    • Newberry Library - 300 yards
    • Chicago Water Tower - 300 yards
    • Museum of Contemporary Art - 500 yards
    • River North - 800 yards
    • Architech Gallery - 800 yards

    0.5 - 1.0 mi

    • Tribune Tower - 1000 yards
    • Wrigley Building - 1100 yards

    3.0+ mi

    • Chicago Midway Airport - 9.6 miles
    • Chicago O'Hare Airport - 15 miles
    • Chicago Executive Airport (PWK) - 21 miles
    • Gary - Chicago Intl. Airport (GYY) - 22 miles
    • Chicago DuPage Airport (DPA) - 32 miles
    • Waukegan Regional Airport (UGN) - 38 miles
    • Joliet Park District Airport (JOT) - 39 miles
    • Michigan City Municipal Airport (MGC) - 44 miles
    • Aurora Municipal Airport (AUZ) - 44 miles
    • Valparaiso Porter County Municipal Airport (VPZ) - 44 miles

    Reviews

    Sofitel Chicago Water Tower 2009.12.09
    Recommended Trip type: All Others "Great room - very comfortable bed and quiet"

    Reviewed by Sue of Morton on Dec 9, 2009

    Beautiful hotel. Quiet rooms and comfortable beds. Also, loved the neighborhood. Close to great restaurants and shopping.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.11.30
    Recommended Trip type: All Others "Sofitel Chicago - Best Room Service Cheeseburger"

    Reviewed by Sally of Overland Park on Nov 30, 2009

    Everything about the Sofitel Chicago is first rate. The lobby is elegantly modern and decorated beautifully for the holidays. Our room was beautiful, with jazz softly playing on the radio when we entered and a selection of chocolates on a table. The bed was very comfortable and we both enjoyed being able to sleep in late without hearing hallway noise. When you stay, be sure to order room service at least once during your stay. The Sofitel cheeseburger was one of the best cheeseburgers I've ever had. It was perfectly cooked to order and served with crisp french fries and a small green salad with vinaigrette. We've stayed at several hotels in the Near-North area of Chicago and this has been our favorite, by far.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.11.27
    Recommended Trip type: Business "Great Hotel, Excellent Location"

    Reviewed by Luis of Miami on Nov 27, 2009

    I always stay in this hotel while visiting Chicago. Location is perfect, while the accommodatons are also satisfactory.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.11.20
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Nov 20, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.11.09
    Recommended Trip type: Business "Sofitel Standards"

    Reviewed by a Hotels.com guest on Nov 9, 2009

    Beautiful architecture, decor and style. A very good hotel and a constant when in Chicago.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.11.08
    Recommended Trip type: Business "Great hotel"

    Reviewed by a Hotels.com guest on Nov 8, 2009

    This was an excellent place to relax and enjoy the big city. It was a little pricey but worth it if you're willing to pay the price.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.11.03
    Recommended Trip type: All Others "C'est Magnifique!"

    Reviewed by a Hotels.com guest on Nov 3, 2009

    I liked the attention to details. The turn down service with the BOSE radio playing softly upon entering the room was a nice touch. I would definitely stay here again upon my return to downtown Chicago.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.11.03
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Nov 3, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.10.29
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Oct 29, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.10.28
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Oct 28, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 4.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.10.20
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Oct 20, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.10.20
    Recommended Trip type: Family "Outstanding Hotel"

    Reviewed by a Hotels.com guest on Oct 20, 2009

    The Sofitel Chicago Water Tower was a wonderful place to stay. It was very convenient to the John Hancock Building and the Water Tower has a great shopping mall right there. We were able to walk to many places of interest from this location. We would definitely go back again.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.10.19
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Oct 19, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.10.13
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Oct 13, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.10.12
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Oct 12, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.10.12
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Oct 12, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.27
    Recommended Trip type: Romance "It gets the job DONE"

    Reviewed by Sheena of Washington, DC on Sep 27, 2009

    I loved the Hotel. Before I booked the hotel I researched it well. It is very convenient to everything. The front desk staff was very well informed and polite. The hotel ambiance is very cool. The gym is small but it gets the job done. I got a good rate for this hotel so it was worth it. If I would've paid more than I might have felt over-charged--but it's new, clean and in the heart of the city. Go for it ;)

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.27
    Recommended Trip type: All Others "Great hotel"

    Reviewed by E of Dublin on Sep 27, 2009

    Stayed 5 nights in Sofitel Water Tower and enjoyed every minute. The beds are extremely comfortable and the bathroom is fab. Location of the hotel is good for the Rush St/ Oak Street nightlife and just a couple of blocks from the Hancock Tower on the Magnificent Mile. We ate breakfast and dinner some days in the hotel and I would highly recommend the quality of food served here. Overall would not hesitate to recommend this hotel and would return.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.19
    Recommended Trip type: Business "Very Nice - Great Location"

    Reviewed by a Hotels.com guest on Sep 19, 2009

    Great location very close to the Miracle Mile. The fitness center was real nice too.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.18
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Sep 18, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.16
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Sep 16, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.13
    Recommended Trip type: Romance "Very Classy; Unique Design..."

    Reviewed by Craig of Fishers on Sep 13, 2009

    This was our second stay at the Sofitel in 3 weeks - definitely would consider a 3rd visit! Chicago is great this time of year and this location allows us to walk to every place we love to shop, eat & visit.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 4.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.12
    Recommended Trip type: Romance "Steps from Shopping at Michigan Ave"

    Reviewed by a Hotels.com guest on Sep 12, 2009

    Exactly what we wanted.. to spend a day of shopping the Magnificent Mile and an evening of the Night Life on Rush Street.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.11
    Recommended Trip type: Romance "OUTSTANDING HOTEL!!!!!!!!"

    Reviewed by a Hotels.com guest on Sep 11, 2009

    From start to finish and everything in between this is an exceptional hotel. Careful of grabbing a "Coke" out of the refrig as they are $5.00 each....but can be expected for the convenience.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.10
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Sep 10, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.10
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Sep 10, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.07
    Recommended Trip type: All Others "Just Awesome!"

    Reviewed by a Hotels.com guest on Sep 7, 2009

    Phenomenal experience at this hotel. 5 star service and superb rooms. Will stay again and again.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.02
    Recommended Trip type: With Friends "Awesome Hotel"

    Reviewed by a Hotels.com guest on Sep 2, 2009

    I loved everything about this hotel from the heavenly scented lobby to the soft bed and pillows. The room was really clean and I had a great veiw from the floor to ceiling window.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.01
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Sep 1, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.09.01
    Recommended Trip type: With Friends "Clean, modern, elegant!"

    Reviewed by a Hotels.com guest on Sep 1, 2009

    The Sofitel is as beautiful architecturally as any of the best buildings in Chicago, and the interior decor is sleek and stylish. Unique geometry lends to the pleasingly modern aesthetic. The rooms aren't cheap, but are worth the price: very clean and comfortable, with floor-to-ceiling windows, well-lit bathrooms, and cozy feather beds. Very accommodating staff and well-appointed restaurant and lounge make Sofitel my new favorite hotels!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.31
    Recommended Trip type: Business "Great value"

    Reviewed by a Hotels.com guest on Aug 31, 2009

    For the money, this was the best hotel I've stayed at in Chicago.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.30
    Recommended Trip type: Business "A terrific treat!"

    Reviewed by D of New York on Aug 30, 2009

    Everything about this hotel, from it's decor to the courteous staff was absolutely terrific. It's in walking distance to all the major attractions, shopping, and restaurants. I stayed there for business and was well taken care of for the entire stay. The restaurant downstairs is terrific!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.27
    Recommended Trip type: All Others "Location"

    Reviewed by a Hotels.com guest on Aug 27, 2009

    Perfect location! We were able to walk to dining and easy access to all attractions and sight seeing.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.26
    Recommended Trip type: Romance "Elegance, oustanding service, complete satifisfaction!!!"

    Reviewed by Eduardo of Addison on Aug 26, 2009

    Nothing but complete and total satifaction. The hotel employees and personel are there for you the customer from the time you get out of the car at the front door until you leave. Excellent!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.26
    Recommended Trip type: All Others "Nice hotel"

    Reviewed by a Hotels.com guest on Aug 26, 2009

    I stayed here for three nights and had a very pleasant stay. The room was comfortable. The bathroom had a separate shower and tub, as well as a window. Room service was prompt and the food was well-prepared. I would recommend this property.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.18
    Recommended Trip type: Family "This Hotel's Staff is one of the best I have ever encountered"

    Reviewed by Julian of Miami on Aug 18, 2009

    I brought my two sons and their girlfriends to Chicago for Lollapalooza and to visit some of the universities. I booked 3 rooms here and stayed for 5 days. I've stayed in many hotels around the world, including some of the finest 5 star hotels in London, New York, Miami, Paris, San Francisco, etc.., but I can honestly say that while the amenities and overall accommodations at the Ritz, the Four Seasons, Mandarin Oriental, St. Regis, etc. may have been a step above, the staff at this Sofitel was as good, if not better, than that of any of the other 5 star hotels that I have stayed in. From the reception to the concierge, and the staff around the hotel, they go out of their way to make you feel special and accommodate you. Every time I asked for something, including a change of rooms because I wanted a view of the lake, my requests were met with a smile and the staff was more than happy to grant my requests. Everyone always asked how we were doing and if there was anything that they could do for us - even when it rained the staff promptly put out umbrellas for everyone to take on the way out. I would stay here again and, although this was my first time staying at a Sofitel, it definitely will not be my last.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.18
    Recommended Trip type: Romance "Outstanding Hotel"

    Reviewed by Michael of Carthage on Aug 18, 2009

    Great staff, location and room! Two blocks from Michigan Ave & L-Train entrance. Very quiet and it seemed as though the room was cleaned two or three times a day.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.18
    Recommended Trip type: All Others "An excellent choice!"

    Reviewed by S of London on Aug 18, 2009

    Sofitel Chicago is a fantastic hotel. We spent two weeks there and thoroughly enjoyed every moment! I highly recommend this hotel to any visitor wising to have luxury, comfort, excellent location, excellent service and a very peaceful break!!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.17
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Aug 17, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.15
    Recommended Trip type: Romance "Great Hotel"

    Reviewed by a Hotels.com guest on Aug 15, 2009

    Hotel is extremely clean and modern. European contemperary design and excellent service.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.12
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 12, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.10
    Recommended Trip type: All Others "Wonderful Stay"

    Reviewed by Kelli of San Antonio on Aug 10, 2009

    I truly enjoyed my stay at the Sofitel...more then I expected. Our room was in a perfect location and looking out our window was the Hancock Center and the Watetower. The staff were extremely accommondating! Perfect stay, with a perfect person!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.10
    Recommended Trip type: Business "Excellent hotel"

    Reviewed by N of Manchester on Aug 10, 2009

    I selected this hotel based on reviews/feedback from other guests and the hotel did not disappoint. Although I was very late arriving, this was not a problem. Room was excellent and the bed extremely comfortable. If I have one minor criticism; after reading the rave reviews of the restaurant I decided to have dinner there and I have to say I was a little dissapointed. That is my one and only criticism

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.05
    Not recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 5, 2009

    This guest did not leave a comment.

    Overall Rating

    3.0 out of value="5"
    • 3.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 3.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.03
    Recommended Trip type: Romance "Perfect Stay!"

    Reviewed by michael of racine on Aug 3, 2009

    Upon arrival to the Sofitel, we were instantly greeted by a prompt and friendly bell valley staff. Quick early check in afforded us the opportunity to do some exploring and eats, all within a walking distance. entering into the room, we were instantly impressed with the cityscape views. Very clean and well kept room, reasonable price with a great value. Will most definatly stay again!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.08.02
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Aug 2, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.07.30
    Recommended Trip type: All Others "mr. travel"

    Reviewed by joseph of lake orion on Jul 30, 2009

    DON'T DRIVE YOUR OWN CAR THERE. THE PARKING IS NEARLY $50 per night. Ouch!!!!!!!!!!!!

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.07.30
    Recommended Trip type: All Others "First-class big Hotel"

    Reviewed by T of London on Jul 30, 2009

    I didn't get to exercise all the amenities, but the check-in/out experience was great, room was fantastic too. I missed a coffee maker though.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.07.29
    Recommended Trip type: All Others "getaway weekend"

    Reviewed by a Hotels.com guest on Jul 29, 2009

    Great location with very helpful staff. The area has many excellent restaurants. Easy walk as far as Milenium park. Hotel restaurant great for breakfast. Bathroom nice but tub very small. The bed was not as comfortable as some reviews made it sound, mediocre mattress with a feather topper. Overall a very positive experience especially for the money.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    Sofitel Chicago Water Tower 2009.07.29
    Recommended Trip type: All Others "Great room and good location"

    Reviewed by a Hotels.com guest on Jul 29, 2009

    The hotel was a great way to spend time in Chicago. It was on a rather secluded street but close to everything in the area. You could shop, dine and get around in a matter of minutes.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    Enter stay dates for availability (Enter your travel dates)

    mm/dd/yy
    mm/dd/yy
    Adults Children
    age 18+ 0-17