"Very good location"
Good location. Superfriendly staff. Comfortable bed. Wonderful bathroom. Perfect for a long layover in wintery Chicago.Genuine Hotels.com guest review
We have stayed here before and as always the beds are so comfortable and the hotel is elegant. However, this time we forg0t and allowed them to valet our car. Much to our unpleasant surprised the charge for holding our car for just 15 hours was $63. There is self parking right next to the hotel. I do wish the valet would have said something as they […] did offer this option last time. Read moreGenuine Hotels.com guest review
"Great hotel and location"
Beautiful hotel. Nice room. Great services and helpful staffs. The hotel is close to all shops. Very conveniently located. I had everything I needed and really enjoyed my stay there.Genuine Hotels.com guest review
"great convenient hotel"
wonderfulGenuine Hotels.com guest review
A fabulous hotel, with quality staff, services and amenities! Will definitely stay here again and again!Genuine Hotels.com guest review
"excellent chicago hotel"
fantastic hotel, fantastic staff.Genuine Hotels.com guest review
"Nice location for shopping, dining, and sightseein"
Every details of the hotel made my stay pleasurable. The staffs were friendly, overall decorations and floral arrangements were beautiful. The shampoo/body soap selection was very unique and the Bose music facility was equipped in the room which made it pleasurable for the guests. The view was also great. One thing though, the hotel does not have a […] continental breakfast so we had ordered breakfast separately; However, the food was awesome, so nothing to complain about. Read moreGenuine Expedia guest review
I'd stay again!Genuine Hotels.com guest review
I was surprised and very pleased to discover that the Sofitel Water Tower was so contemporary and comfortable. I particularly liked the lively art and the splashes of color throughout. I also loved the Café des Architects and the food was outstanding. The staff was extremely accommodating and eager to please.Genuine Expedia guest review
From the moment we arrived the staff , bellman and check in staff were professional and welcoming! Rooms were spacious with lighting in the wardrobe closets and entire rooms were spotless! Would definitely patronize again!Genuine Expedia guest review
We stayed in a suite, party of 3. Much to our delight the sofa bed was made up upon our late evening arrival. Bedding was comfortable, bathroom well appointed, valet prompt and location great for shopping. Highly recommend this hotel.Genuine Hotels.com guest review
Great exprience. The hotel was wonderful, top notch service!!! Amazing, simply amazing.Genuine Hotels.com guest review
"Classy, clean and great service"
Celebrated NYE 2014 at the hotel. Stayed for one night. Had the 5 course dinner at the hotel restaurant La Archetict which was a bit expensive and the food was okay. But otherwise everything else was perfect. Rooms are nice and clean love the robes and slippers. If you like soft beds and pillows which I do it's comfty. Enjoyed my stay! I call it a very […] classy hotel. Read moreGenuine Expedia guest review
"Great hotel. Relaxing, comfortable atmosphere."
Clean rooms, comfortable beds. We enjoyed this hotel and will stay here again. Close to shopping and restaurants. Rooms are small, but adequate. Had breakfast delivered, pleased with the food. Nice value.Genuine Expedia guest review
The mattresses were heavily worn and in need of changing. Never stayed at this quality of hotel with such old beds.Genuine Hotels.com guest review
The Sofitel was a nice, clean hotel that is located in a convenient area! Would definitely stay here again!Genuine Hotels.com guest review
Great hotel and location. Will use it every time in Chicago. Close to Michigan Ave and the lake shore plus Rush St and entertainment venues. Just a word of caution, don't valet park your car. I paid $63 for one day. Public parking is close by and about half the rate of the valet service.Genuine Hotels.com guest review
"Nice hotel very clean, modern."
I've stayed at nearly 15 hotels near the magnificent mile and have to say that this is a hidden treasure. I will always use this hotel for future trips to Chicago!Genuine Expedia guest review
It was all good, nice room, good view, clean, friendly staff!Genuine Hotels.com guest review
We have stayed in numerous hotels in Chicago and this ranks as one of the best. Bed was extremely comfortable, bathroom very roomy -- all marble with separate glass shower from tub. Very clean and well appointed. Loved the robes and slippers. Great location to boot.Genuine Expedia guest review
Chic. Elegance. Romance. Plus a perfect location. Place to stay in Chicago!Genuine Hotels.com guest review
"Always a great place to stay!"
It is our second stay at the Sofitel and we are very pleased. We came in for the weekend to see Chicago all decked out. The staff was very attentive to our every need. We spend a lot of time in Hotels and have been to many in Chicago, but the Sofitel is one of the nicer hotels that we have stayed, matter of fact I booked it again for Valentines Day […] ...... Read moreGenuine Expedia guest review
"Beautiful hotel for a Christmas visit"
I would definitely stay here again. It was beautifully decorated for the holidays. Its appeal was not only to one's sense of sight, but to smell as well. There were pillar candles lit throughout the lobby that imparted a romantic glow. I asked the concierge if they were the source of the wonderful scent. They were not. It was an automated scent spray […] which was available for purchase. The Lanvin bath products, in the room, were mimetic of the scent that greets guests upon arrival in the lobby. Our room, on the 16th floor, availed us to sights of several roof gardens on nearby buildings. Since we live in suburban Indiana, this was a glimpse into the urban lifestyle with which we are unaccustomed on a daily basis (just a bit of cultural observation). The staff could not have been friendlier or more helpful. It is appropriately dubbed a "luxury hotel". Also, its location is ideal for enjoying Magnificent Mile shopping and restaurants. It is just 1 block off of Michigan Avenue. 1/2 a block in the opposite direction will lead you to a great place for breakfast, Tempo. Read moreGenuine Expedia guest review
"A wonderful hotel for a romantic experience."
Great service, excellent breakfast in a quiet lovely hotel near the Magnificent mile.Genuine Expedia guest review
"The best !"
Room was devine !Genuine Hotels.com guest review
"Fantastic hotel in the heart of the city"
I've stayed in most hotels in this area and the Sofitel by far is the best value. Great location, comfortable lobby, and kind staff.Genuine Hotels.com guest review
"Consistently premium experience"
Service oriented staff, esp "Carrie" at front desk. Rooms fresh and clean. Sunday morning brunch $$$, but seriously: the pastries and menu items are so good, that you don't mind the cost. Health club mid-sized, but everything clean and working. Location? A++. Le Bar: notable in the area as a destination. The only thing that we would change? The lobby […] carpet in front of the elevators. BTW: Pisanos -- 500 feet away -- amazing hole-in-the-wall pizza/Italian restaurant/bar. Read moreGenuine Hotels.com guest review
"In town for a wedding"
Wonderful hotel. A lot of little extras you don't typically get at other hotels - robe, slippers, sewing kit, etc.Genuine Hotels.com guest review
great location! really good linens. small but stylish rooms. will stay again.Genuine Hotels.com guest review
Great location. Staff went above and beyond to assist us. I highly recommend this hotel.Genuine Expedia guest review
"Not for that price"
Run down, old rooms with lousy bathrooms. If you going to spend the coin, go somewhere else.Genuine Expedia guest review
"Cold Chicago made very warm at Sofitel"
It was a great experience. excellent hotel with the most comfortable beds!Genuine Hotels.com guest review
The location is great in that it is walking distance to shopping and a variety of restaurant and entertainment venues. The staff was very pleasant to deal with and seemed genuinely concerned about our needs and desires.Genuine Hotels.com guest review
"Great weekend getaway!"
great location, convenient to great shopping and restaurants. hotel was really nice and clean, staff was great other than one server we had in the bar, which is why the hotel staff only got a 4 of 5. I do think you need to tell anyone staying there that they charge your credit card $125 for 1-3 days after you check out to cover any expenses (shows pending […] on credit card bill temporarily, which is confusing). No one told me this and I had to call and inquire about it after I saw it on my credit card. I think the hotel or Expedia should tell you this up front or when you check in/out.Other than that, I would stay there again and plan to do so when we return next year in the warmer months. Read moreGenuine Expedia guest review
"Great experience at a great hotel"
We stayed one night at Sofitel for my birthday. The hotel is beautiful as are the rooms. The room views are great - definitely stay in a room on the upper levels. When asked what brought us to Sofitel while we were checking in we said it was for my birthday. Later that day the hotel brought up a chocolate mousse and bottle of Evian with a very nice […] note wishing me happy birthday. I would definitely recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
"Great hotel and nice location"
was difficult to catch a cab outside the hotel at the 7:30 - 8:30 a.m, timeframeGenuine Expedia guest review
My family stays at the Sofitel in Chicago for TG every year. It never disappoints.Genuine Hotels.com guest review
The best hospitality of the front desk.Genuine Expedia guest review
"Great stay, clean and pleasant"
The Sofitel really delivered when it came to amenities, staff and cleanliness. The bathroom was updated with tub and shower and the staff was extremely helpful when I discovered that I had left my toiletry bag at home! The adjoining lobby restaurant and the bar were both excellent. I think this hotel strikes a nice balance between the more sparse price […] point and the major 5-star, more expensive options. Read moreGenuine Expedia guest review
"Great hotel close to everything"
Great experience planning another trip back. Staff is great and welcoming. Loved the location lots of restaurants and Michigan ave blocks away. Highly recommend.Genuine Expedia guest review
It was a pleasure to stay there I will recomend it to anyone going to Chicago,Genuine Hotels.com guest review
"Can Your Back Handle A Feather Bed Mattress?"
This is a beautiful, elegant hotel with a wonderful restaurant and is very close to Michigan Avenue. Unfortunately my wife and I have bad back issues. The mattress in our room was of a soft, feather filled variety and provided very little support. If you have a bad back this is not the place to spend the night. unless you can obtain a different mattress. […] If you love a soft mattress and a marvelous down comforter, you'll be delighted. This is a very classy facility and every other feature was top notch. Read moreGenuine Hotels.com guest review
Chic, sophisticated hotel in the middle of upscale shopping and great dinning. Easy walk to Michigan Ave, Lake Michigan, the Loop, museums and parks.Genuine Expedia guest review
"Convenience to Loyola and Mag Mile"
Found it very convenient to Loyola Water Tower Campus and the upper Magnificent Mile (Water Tower + 900 N. Michigan) . Concierge was very helpful, arranged delivery of flowers to room. Turn down service very convenient. Bell staff very helpful loading/unloading car. Front desk staff helpful both before3 and during stay. Rooms very well designed, very […] comfortable, lots of in-room extras. Read moreGenuine Hotels.com guest review
For what one expects at a Sofitel it was just so so. We had a king suite but it was so badly appointed I would have rather stayed in a regular room. restaurant and bar service was roo long. I wouldn't stay here againGenuine Expedia guest review
Great location and offered choice of beautiful rooms but they forgot toilet paper rom toilets until reminded it seemed like no one was in charge of service. Dinner at hotel we sat down waited 20 minutes without anyone showing up so we walked out and left and went elsewhere. I very much want to like and stay at his hotel again but doubt my wife will […] allow Read moreGenuine Hotels.com guest review
Not made for 2 peopleGenuine Expedia guest review
The Sofitel is an excellent hotel. Everyone was helpful and the room was well appointed. The only issue I had was with the air conditioning/fan system which blew directly into the area where the desk was located. I would not have been able to work at the desk had I needed to. Otherwise, it was perfect!Genuine Hotels.com guest review
I was pleasantly surprised with this hotel, as I usually stay at Trump or FourSeasons, but decided to cut back a little with Christmas coming. I was very pleased with the cleanliness, and service. The location is great. walking to shopping, coffee, restaurants and great night life. I especially loved being greeted with "bonjour" will definitely ret […] urn. Read moreGenuine Expedia guest review
"Will stay again!"
Beautiful, modern, clean, professional staff. Bed, pillows & linens are amazing! Location was perfect for easy access to anything in downtown Chicago. Well worth the price. We will make this our place to stay every time we are in Chicago.Genuine Expedia guest review
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