Holiday Inn Express Bothell-Canyon Park (I-405) - Bothell

Staff was awesome and the breakfast was perfect! Our room was very cozy. I would stay here again and have told my friends!

Genuine Hotels.com guest review

very friendly staff as well as helpful in finding me addresses of places i needed to find. Room was great but the king pillow top bed was my favorite!

Genuine Hotels.com guest review

Very comfortable. We especially loved the free, abundant and variety of breakfast!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We especially like this hotel. This is our third stay. The rooms are always clean and the people at the desk are very friendly. We are also impressed with the wonderful 'free' breakfast that is provided!

Genuine Hotels.com guest review

Though we stayed only two nights, we had excellent service, both at the front desk and the contact we had with the cleaning staff. We enjoyed our limited time at the hotel and the next time we will plan to take in the swimming pool and spa.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I stayed their a 3 months ago and I returned there again recently. I have stayed there multiple times and have always enjoyed my stay. I will be staying there again. The hotel staff accommodated my early arrival and was very helpful.

Genuine Hotels.com guest review

Very clean. Close to where we needed to be with family and friends in the area. Also easy access from freeway without being right on the freeway. Good restaurants in the area and within walking distance if preferred.

Genuine Hotels.com guest review

Overall, a very comfortable hotel. The breakfast was very good. Our only complaint was that the "hot tub" next to the pool was barely above body temperature. Chilly!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was a very well run hotel. The room was very quiet. This was a big change from other hotels. The people were very helpful and friendly. We enjoyed our stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We love Holiday Inn Express and never had an issue before. There was a problem with our reservation, though. We thought we reserved a non-smoking room. I had looked at the e-mail we got after making our reservation and it said non-smoking, 2 queen beds. We got there and the staff informed us that our reservation was for a smoking room. We have 3 kids […] and I find the smell of smoke disgusting. They claimed that they had no other rooms available in non smoking execpt a King...we took it because there is no way I could be in a smoking room. We barely fit in the room with all 5 of us. We have a little baby so we also had a pack and play..and a cot to accomodate us all. It was very uncomfortable sleeping arrangement and extremely inconvenient. I doubt we'll be using hotels.com in the future. After getting back from our trip we looked at our reservation e-mail again and the reservation details did say a nonsmoking room but the room details part said this is a smoking room. Too bad. Read more

Genuine Hotels.com guest review

I have stayed at this hotel previously. It is convenient yet outside the hustle and bustle of Seattle. The staff was very courteous and the breakfast buffet a plus. I will be staying here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excellent service, great room, I would re-visit again

Genuine Expedia guest review

Great room, great location, AWESOME BREAKFAST! Super friendly staff. Already booked again for our next stay.

Genuine Hotels.com guest review

I have stayed at several different Holiday Inns, but this one did not compare to them. The previous hotels all had high quality being, this one was cheap 200 count sheets and the coverlet was thin. Otherwise, it was a beautiful hotel with convenient access to everything.

Genuine Hotels.com guest review

The one small complaint was he door lock had problems and I needed to get the front desk to re-key the key card several times. When even that didn't resolved the problem, they had the batteries in the lock replaced. All the staff were professional, helpful, knowledgeable and friendly. It is an excellent location just off I-405 with a strip mall next […] to it with restaurants and a grocery store. I would stay there again. Read more

Genuine Expedia guest review

This is a nice Hotel, it's not as costly as others and still is high quality!

Genuine Hotels.com guest review

The building is a little bit old, and when we check in to our room, still water bottles and other stuff from last guest. will not pick this hotel again.

Genuine Hotels.com guest review

I usually look for a Holiday Inn Express because they typically have great breakfast for our family (yogurts, cereals, fruits, breads, pastries, AND either WAFFLES OR PANCAKES). Some also have indoor pools. Both mornings, no pancake batter was supplied for the machine; staff said "no". ALSO, room was not cleaned during our 2 night, 3 day stay. Decor […] was worn and I notice what looked like a dog urine stain on the doorframe by the laundry. At least the nightly cookies were good and they had a mini fridge. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Real nice and clean hotel! Extremely comfy beds! Excellent location, close to 405 but private and safe! Nice neighborhoods, safe to jog and excellent restaurants nearby! Even a top shelf seafood! Highly recomend a stay!

Genuine Hotels.com guest review

A comfortable hotel, although a small pool (really meant for kids). Good breakfast.,nice room, good WiFi connection. Not a bargain price, though.

Genuine Hotels.com guest review

Following my "upgrade" to a jacuzzi room...which I see is a common precursor to terrible service, the front desk made their first attempt at double billing me (once from hotels.com and another by their front desk). Now....a month later I find another unusually large charge from the hotel on my credit card statement. According to them, I have stolen […] a blanket. Really??? Who would ever want a hotel blanket? Ick. On a business trip, I stayed one night, and went on my merry way. The mistake is forgivable. I understand that things are taken from hotels and that hotels inevitably make mistakes in such transactions. The sad part is that the management team (spoke with front desk manager and GM) feels that this is a completely acceptable way to treat their guests...considering them thieves and liars if the housekeeping crew turns in a checklist missing a check by a blanket for who knows what reason. As it stands, I am left to pay for something that I didn't do. I have never posted anything negative online about a business because I would like to think that most people would like to right a wrong situation. This is clearly the exception. I am so disappointed and truly sad to be treated this way. Book at your own risk. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Price could be better. Rooms and service were great. Breakfast was mediocre but I wasn't expecting much. Coffee was terrible.

Genuine Expedia guest review

I reserved three non-smoking rooms but when I checked in, one of them was a smoking room. We ended up having to cancel the smoking room and got a full refund from hotels.com. We were lucky that we had friends nearby who could put two people up for one night.

Genuine Hotels.com guest review

I stayed overnight and really enjoyed the hotel. The room was very clean, and I liked the fact that this hotel had a DVD in the room, as opposed to the regular high priced, Holiday Inn's. Yummy baked goods, cookies in the lobby were great, too. The customer service of the hotel staff was wonderful and they were very accomodating. I will definitely […] stay here again, and would highly recommend it for my finicky friends and family, also. Read more

Genuine Hotels.com guest review

For the price, I did think it was a little overpriced. There isn't much around in Bothell, but aside from that, the bed was very comfy, room was just what we needed for a one night stay. Friendly staff and late night check in was no problem. Be careful when booking - on Hotels.com they just booked me in a smoking room without giving me a choice. Luckily, […] the desk manager at the hotel saved us a non-smoking room instead. Read more

Genuine Hotels.com guest review

The hotel is nice and comfortable but is overpriced

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff, all of them, were hospitable and gracious. The hotel and rooms were very clean and comfortable. The breakfast was also well presented and a great bonus to our stay.

Genuine Expedia guest review

This was a great experience and we will stay at the hotel again. They were friendly, helpful and the hotel was well kmept and very clean.

Genuine Expedia guest review

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Genuine Hotels.com guest review

A Very good place for the money with one exception, very slow internet

Genuine Expedia guest review

We were assigned a handicapped room because we had requested a raised commode. However, we were not in need of other disability accommodations. Actually the accommodations were a hindrance. The room was ok however, the housekeeping was atrocious! The room was never vacuumed during our stay, 5 days, the waste baskets were not emptied each day, the bed […] was not made up one day and there were no clean towels. We had to go out to the front desk and request towels and could not have housekeeping chores done until the next day. We never received a bill for the stay and still are not aware of the total charges. We were told it would be under our door and when it wasn't the clerk at the front desk in the morning became quite argumentative with my husband and could not offer any sort of explanation nor a receipt. He also spoke very poor English and had trouble in general with communication. We would not stay here at all in the future and would not recommend this hotel to anyone. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Extremely satisfied in all categories!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Good place to stay. Walking distance to many restaurants and Basking Robinson :) . I was there with my wife and 2 kids. Rooms are spacious, clean and looks new. Nice and friendly staff and breakfast was good. About 15mts to Alderwood mall. And I will go again Only small issue was its currently renovating (I have seen only in ground floor the main entrance […] area) but I can hardly hear any from my room. They have a pool (Was not heated) and a large hot tub (Little less heat than what I have seen before). Read more

Genuine Expedia guest review

Extremely friendly and helpful front desk staff. Breakfast was great....simple but exactly what we needed. Indoor pool and hot tub were clean and my children thoroughly enjoyed them. Good value hotel for your money!

Genuine Hotels.com guest review

Excellent

Genuine Hotels.com guest review

This hotel was the perfect fit for our family. It was clean, bright and very comfortable. The staff were amazing.

Genuine Expedia guest review

Reception was great when we arrived! Fresh baked cookies, very friendly.Breakfast was a dissapointment but everything else was great.Pool is smaller than it looks in the picture but serves the purpose.

Genuine Hotels.com guest review

We were looking for a hotel that was easy to get to, central to the northeast Seattle suburbs and this one fit the bill. It was kind of in the back and not well marked, but it certainly fit the bill for us. Easy to get onto / off of the I405 and within minutes of the venues we were interested in - The Wineries of Woodinville; Shopping in Lynnwood and […] Lake Forest Park. The hotel was exactly what you would expect - clean, comfortable, quiet. We woudl stay here again if we were coming to this area. Read more

Genuine Hotels.com guest review

Comfy beds Great price Close to freeway, but not too close to be noisy

Genuine Expedia guest review