"OK stay but excellent Stay & Park Hotel"
The staff was please and efficient. Our room was small and a bit dated. However, the shuttle service to JFK and the Parking service during our vacation trip was excellent.Genuine Expedia guest review
Response by Fairfield Inn by Marriott JFK Airport Dear Van, Thank you for being our guest here at Fairfield Inn JFK. Your feedback is extremely important to us. We are so pleased that our staff provided you with the excellent service you deserve! Thank you for being our guest!
"Walking distance to small conveniences."
From the moment I stepped in, the staff were nice and very resourceful. They were all available and ready to guide and assist upon request. Breakfast was ready early and well organized though choices were a bit limited. The shuttle is always on time so make sure that you that you are as well. Once the service start, it is every 30 minutes until it stop […] from 4 a.m to 11 p.m (could be wrong about the schedule). The place is a little bit too noisy. With 6 hours difference coupled with long flying hours, I felt asleep early and was happy to use the gym in the middle of the night as it is open 24/7. I will come back for an overnight stay. Read moreGenuine Expedia guest review
Response by Fairfield Inn by Marriott JFK Airport Thank you for taking the time to share your thoughts. We are so pleased that you enjoyed your stay with us. Thank you for your warm comments about our staff and hotel. We are so glad you enjoyed our complimentary breakfast. We look forward to providing you with excellent service in the future.
We should not pay for parkingGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott JFK Airport Dear Heather, Thank you for sharing your thoughts with us and choosing the Fairfield Inn JFK. I do apologize that you were disappointed that we have a fee for parking. Our parking lot is limited on space and we offer Valet Parking attendants who obviously must be paid. Instead of calculating that fee into the room rate and have every guest pay for parking through the rate we have a separate fee for those parking a vehicle. In addition all of the 4 star and above hotels in the area charge for parking and we are actually most economical in the area. However we do appreciate you taking the time to share your thoughts.
"Great access to JFK airport-thats it"
The room smelled musty, did not have a trash can-only in the bathroom, the TV didn't work, poor water pressure and the toiletries were "pantene" vs "paul mitchell" at every other Fairfield Inn that I have stayed at. Honestly, I wasn't impressed for almost $200 a night plus tax. Good thing the staff was great to make up for most of it. I was prepaid […] through Expedia so the only thing they could offer was waive the parking ($12) and offer snacks. If the rate was $89 or $99 I wouldn't be complaining, but for the price, the hotel was not up to par. I would have liked to see the staff somehow compensate accordingly-$20 in amenities did not quite do it for me. Read moreGenuine Expedia guest review
Response by Fairfield Inn by Marriott JFK Airport First of All thank you for being our guest. I am so sorry to hear that we failed to present you with the quality of stay that we strive to give each and every one of our guests. I am glad however that our front desk associates provided you with the excellent service you deserve. It sounds like they did their absolute best to make up for the unfortunate experience you had. Your comments have been a wake-up call for us. I thank you for taking the time to share your thoughts with us.
Decent breakfast, room definitely feels like an inn, a bit of a motel feel, walls are kind of thin. It's on corner of main avenue so easy to find, but the traffic is right outside window. Recommend for a quick one night stay, the free breakfast til 10:30am and free WiFi were a plus!Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott JFK Airport We are so glad you enjoyed our Complimentary Breakfast and our complimentary Wireless Internet. We are so glad we were easy for you to find. We are so glad you would recommend us. Thank you for taking the time to share your thoughts.
"Quick access to JFK airport"
This is a good place to stay if you have an early flight from JFK. It's reasonably clean though it's a bit noisy. The breakfast is decent and is available early in the morning. The shuttle comes every 30 minutes and takes only 15 minutes to get to JFK.Genuine Expedia guest review
Response by Fairfield Inn by Marriott JFK Airport Dear Jo, Thank you for sharing your thoughts. I do apologize that you found it a bit noisy. Our rooms are sound proofed and each room has double pane windows to keep sound out as much as possible. We are so glad you found us convenient for traveling to and from JFK. Thank you again for being our guest! We hope to see you again!
"In transit lodging"
Even though this hotel is not in the best of neighborhoods, the fact is you don't really need to leave it for meals. They have a restaurant for dinner, including a bar, and they serve a free full breakfast in the morning. Their food was very good. They also offered shuttle service to JFK at no additional cost.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott JFK Airport We are so glad that you enjoyed your stay with us. We do apologize that you were unsatisfied with our location. The area surrounding JFK is not considered a vibrant area. If you stay more than just one evening, we provide Complimentary Shuttle service to the subway and to Green Acres Mall. However thank you for being our guest and we hope to provide you with excellent service in the future.
"What you'd expect"
I stayed at the Fairfield Inn JFK for 2 nights while in NY for a memorial service. This is an "airport" hotel...perfect for a clean, safe, airport convenient hotel for a short stay. The rooms and environment are on the high side of adequate, but not luxurious. I wouldn't stay here for a pleasure or vacation trip, but would again for a quick business […] or "night before a flight" stay. It is just what you'd expect, no more and no less. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott JFK Airport Dear Rosie, We are so pleased that you choose Fairfield Inn JFK for your stay in NYC. We understand that you had many choices and we are just delighted that you choose us! We are so glad that your room not only met your needs for your stay but you found it clean and safe. We strive to give every guest an excellent hotel experience. We hope to have visit from you soon when you are in the area! Thank you for being our guest here at Fairfield Inn JFK
"good food, convenient airport shuttle"
Tasty "mediterranean restaurant. Excellent breakfast with healthy choices.Genuine Expedia guest review
Response by Fairfield Inn by Marriott JFK Airport Thank you for being a guest at the Fairfield Inn JFK. We are so glad you enjoyed the Mediterranean Grill and our Complimentary Breakfast. Thank you for sharing your thoughts, your feedback is extremely valuable.
Pleasant stay, reasonable parking rate, room rate.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott JFK Airport Mamie Raoofi, We are delighted that you had a pleasent stay with us. We are so pleased that you found us well worth the rate paid. We strive to give every guest an enjoyable stay experience.
"Way too expensive for what u get"
I flew in from London where I had stayed in hotel night before. Because of the exchange rate, things in general were more expensive for Americans. Boy do I wish I had stayed in the London hotel one more night! It was actually cheaper and 10 times nicer! In general, compared to all the hotels I've stayed in over the years, this was most disappointing […] as far as cost for what you get... I will give them though that their bed was comfortable! Only positive I can say... Read moreGenuine Hotels.com guest review
"No surprises for a branded airport hotel"
With one exception, the hotel was well-kept and felt clean and comfortable. The exception was the room HVAC unit that needed repair making it difficult to maintain room temperature and to sleep with it's short cycling. Staff was very nice and professional.Genuine Expedia guest review
"convenient to JFK"
It suited my purpose fine. The breakfast was surprisingly very good and included a large assortment of foods, both hot and cold. Convenient shuttle service. Reception staff very welcoming.Genuine Hotels.com guest review
"Good option for overnight stay adjacent to JFK"
hotel is fine, locational convenience is great, The neighborhood is pretty bad, (I lived with grandparents 60 yrs ago very close to this area) but you're not there for tourismGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott JFK Airport Thank you for choosing the Fairfield Inn JFK. We so appreciate you sharing your thoughts with us. Your feedback is so important to us. We strive to do our absolute best to give each and every guest the excellent service they deserve.
Stayed here on each end of a trip to europe. the hotel itslef is good enough, but the location is an urban wasteland of parking lots, barbed wire, etc.. Both rooms I stayed in were overlooked by parking ( same or lower than ground level), which made me feel uncomfortably exposed. Possibly all the JFK hotels are similarly situated, but I would look around […] before staying here again. Read moreGenuine Expedia guest review
Response by Fairfield Inn by Marriott JFK Airport Thank you for your feedback we truly appreciate you sharing your thoughts. I do apologize that our location did not meet your expectations. The area surrounding JFK Airport is not considered vibrant, so we do offer Complimentary shuttle service to the nearest Subway Station and the nearest shopping center Green Acres. Thank you for being our guest!
"Good place to stay for JFK"
Great service, helpful staff. Decent breakfast, no place for lunch. We will be back!Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott JFK Airport Thank you for taking the time to provide us with a review of your stay at Fairfield Inn JFK. Thank you for your warm comments regarding our staff they truly strive for the absolute best for our guests. We do provide a Complimentary Shuttle to Green Acres Mall at 12:30PM everyday where there are several restaurants to choose from. We are so glad that you will stay with us again and If you need anything do not hesitate to contact me.
"Convenient hotel near JFK"
Room was clean and comfortable. Food at the restaurant was not good, especially the caesar' salad. Free breakfast was average.Genuine Expedia guest review
Response by Fairfield Inn by Marriott JFK Airport Thank you for taking the time to complete our Guest Survey. We are delighted that your stay with the Fairfield Inn New York JFK Airport was enjoyable. We are so glad that you found our rooms clean and comfortable. Everything we do is aimed as giving each Guest the excellent service they deserve. I do apologize that you did not enjoy your meal at the Mediterranean Grill. Also I do apologize that you found our Complimentary Breakfast just average. Our main goal is to make our Guests our number one priority and We truly regret when we give our guests anything less than 100% satisfaction. We appreciate your feedback and we will share your comments appropriately with Marriott.
"Unexpected layover in NY"
We booked this hotel at the last minute because of a flight cancellation.Genuine Expedia guest review
Response by Fairfield Inn by Marriott JFK Airport Dear Grace, Thank you for your feedback we are glad that we met your needs for an unexpected layover. We are so glad you found our staff helpful and that you were satisfied with our Complimentary Breakfast and our on-site Restaurant the Mediterranean Grill. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, ALLYSON C. Guest Service Manager Fairfield Inn JFK
"Fairfield Inn Marriot Jamaica NY"
This is an excellent facility . Second stay there. Feel safe and well cared for. All personnel are very friendly and accommadating.The breakfast gives great selection.wonderful place to stay to make international flights.Shuttle service prompt and efficient. Restaurants that deliver offer various cuisine.Will stay there again under similar circumstances.Desk […] clerks very helpful and friendly. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn by Marriott JFK Airport Thank you for your warm comment and your stunning review. We truly strive to give our guest the service they deserve. We are so pleased you enjoyed our Complimentary Breakfast and that you felt safe and well cared for. We are so glad you returned to our hotel. Thank you again, you feedback is extremely important to us!
Room had a bad odor.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott JFK Airport Dear Tom, We highly apologize that there was a bad odor in your room. We strive to give each guest a room that is clean and fresh and we truly regret when we do not meet our guest's expectations. Thank you for taking the time to share your thoughts regarding this issue. We will be sharing your comment with our housekeeping staff and taking appropriate action to ensure excellent service to our guests. We appreciate you bringing it to our attention. We will share your message appropriately within Marriott. Sincerely, ALLYSON C. Guest Service Manager
"Free connection to and from hotel"
We stayed in hotel instead transferring to city late night. We are happy for our decision.Genuine Expedia guest review
Response by Fairfield Inn by Marriott JFK Airport Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Fairfield Inn New York JFK Airport was enjoyable. We are so glad we were convenient for you! Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
"Good experience at the hotel"
My husband and I have a comfortable and good time at the hotel.We plan to come back.Genuine Expedia guest review
"good bed and breakfast. Excellent airport shuttle"
I'd rcommend the hotel to others who need to overnight at JFKGenuine Hotels.com guest review
"Confy room but..."
The service and location are marvelous! But the location... It's really hard to reach Manhattan (1h20min or more) from this hotel. And the neighborhood don't have much thing to do nor shops to buy.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott JFK Airport Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Fairfield Inn New York JFK Airport was enjoyable. We are so glad you had such a wonderful experience with our staff. They truly try their absolute best to make everyone feel welcome. I understand how frustrating it must have been in getting to Manhattan and yes we are located 12 miles from Manhattan. We do however have a Complimentary Shuttle Bus that services Green Acres Mall twice a day. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, ALLYSON C. Guest Service Manager Fairfield Inn JFK email@example.com T. 718-977-3300
ComfortableGenuine Hotels.com guest review
It is a very good hotel. The only inconvenience is that their computers don't allow guests to work in a document and attach it. It seems that it only works for reading emails. That is a big inconvenience.Genuine Hotels.com guest review
Very clean the service is always good . When I am in new York I stay at the same hotel because of it's service , location and cleanliness.Genuine Hotels.com guest review
"Very nice hotel"
The hotel is very nice. It is clean and the staff are friendly. The only issues, and they are not that important, is that the alarm clock was impossible to set and the exercise room was very basic.Genuine Hotels.com guest review
Adequate for an overnight close to JFK. Not a very appealing location but that is probably not the point. Only real negative for an airport hotel is very limited food service hours which doesn't really help for those dealing with trans Atlantic flights and time zones. Pleasant desk staff.Genuine Hotels.com guest review
Response by Fairfield Inn by Marriott JFK Airport Thank you for taking the time to complete our Guest Satisfaction Survey. We are trust that your stay with the Fairfield Inn New York JFK Airport was enjoyable. Thank you for your comment about our staff and that we met your needs for lay over at JFK. Our Restaurant hours are from 5:30pm to 11:00pm and we also have approved delivery options that serve to 3:00am as well as our Complimentary Breakfast is open from 6:00am to 10:00am. We acknowledge that there are not many restaurants in the area so we provide a Complimentary Shuttle to Green Acres Mall at 12:30pm and 4:15pm every day where there are various restaurants. However we do apologize that none of these options met your needs during your stay. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
This was just a quick overnight stay to catch a morning flight the next day but the hotel was clean, quiet and had very friendly staff.Genuine Hotels.com guest review
We overnighted at Fairfield Inn by Marriot JFK Airport; spending less than 10 hours there. We waited maybe 15 minutes for the shuttle which took us directly to the hotel. The hotel was perfect for a quick dinner; the bed was comfortable, the room was clean and the breakfast was adequate (this rating of "adequate" is because we had spent a month in Europe […] where the breakfasts were generally generous). I thought I'd have to call down for a hair dryer but found it in the closet. The shuttle back to the airport was quick. Love that it's a direct shuttle between the airport and hotel with no stops in between. Read moreGenuine Hotels.com guest review
"Good Place after a long flight"
Nice hotel with a good breakfast and great exercise room. Somewhat limited shuttles - if they had more, they'd be even better. But they will get you from the airport, and to the subway, if you use the airport train and are ok with limited scheduling to the subway.Genuine Hotels.com guest review
"Adequate for the money"
If you want a hotel near the airport for one or two nights. This is your basic, clean hotel. Refrigerator and microwave, but nothing fancy. In fact, the room was pretty small. It does have a free shuttle to the airport every 30 minutes and a complimentary breakfast.Genuine Expedia guest review
"1 night before flight"
Hotel was nice. Clean and cosy. Nice stuff. Breakfast was good. I liked it.Genuine Expedia guest review
"Nice hotel close to the JFK"
Staffs were very informed and nice. Room was clean and quiet-that's a must to have in the city like New York! Shuttle service was prompt and driver was calm and kind. If I ever need to find a hotel near JFK, I would be here again!Genuine Expedia guest review
"Nice hotel close to the airport"
Overall our experience was fine in this hotel for few hours. We had to stay here because our flight was cancelled and reschedule for next day.Genuine Expedia guest review
"Fairfield Inn JFK"
Very good, with excellent free hotel shuttleGenuine Hotels.com guest review
Stayed overnight between a late afternoon arrival from overseas and a next day flight home. Was perfectly adequate for a brief stay near airportGenuine Expedia guest review
"Best Service in NYC"
The management and staff at this hotel are consistently top of their game. Very attentive while not obnoxious. I have stayed at this hotel twice and both times they have been great. I thought maybe I got "lucky" on my first visit with a "nice clerk", but my second stay proved me wrong. They are spectacular. I had a couple issues pop up that were out […] of everyones control (flight cancellation) and they made concessions for me to make sure I was not left without a place to relax while I waited for my new flight. When the internet wasn't behaving, the front desk clerk made sure that the IT dept treated it with urgency, so that I was not inconvenienced for a long time. Strongly recommend this hotel if you need a hotel near the airport. Read moreGenuine Hotels.com guest review
"Very convenient right by Jfk airport."
The room was clean, plenty of lil shampoos and soaps, comfortable stay. Really liked the breakfast it was delicious, and the Shuttle was convenient leaving every half hour. Would go back in a heartbeat.Genuine Expedia guest review
"Alternative to expensive downtown Manhattan"
Excellent quality of service, cleanliness and comfort of room: Very good breakfast; timely shuttle service to JFK airport AND the subway/train station. Good accessibility through Airtrain or public transportation. You need to take in account the time required to reach downtown Manhattan with public transportation, at least one hour if you catch the […] express train. Read moreGenuine Hotels.com guest review
"Close to the Airport"
Excellent. Clean room and friendly staff.Genuine Hotels.com guest review
"Close to JFK airport."
We stayed one night at the Fairfield. Close to the airport a plus. The coffee shop was very welcome since we got in late from Europe and after getting throught customs we were famished. The staff were very congenial. The room was quite comfortable. They have a complimentary breakfast and that was presented very nicely. The food was plentiful and well […] prepared. Read moreGenuine Expedia guest review
Convenient to airport-would not want to stay longer than one nifght.Genuine Hotels.com guest review
Stayed here one night for return trip from NYC. If you rent from Alamo it is up the street and faster to walk there than take the shuttle to airport and hotel shuttle to it. Not much around for eating but they do have a restaurant. Didn't try it was expensive so walked to Burger King just other side of freeway. The room was very nice and the bed comfortable. […] Breakfast not bad. Shuttle driver was very pleasant. Would recommend to others if using JFK airport. Read moreGenuine Expedia guest review
"Nice hotel close to JFK with shuttle service to JF"
We had a very nice room with plenty of space. Room was quite while being close to highway. Breakfast was very good. Shuttle service to airport was good. Glad we booked Fairfield Inn. Marriott has never let us down. ThanksGenuine Expedia guest review
"Just fine for the night..."
As is the case with any airport hotel, you are looking for a clean/comfortable place to sleep for the night. That is what we found here at the Fairfield Inn. During an 18 hour layover,we stayed here due to its close proximity to JFK, onsite restaurant, complimentary breakfast,and free airport shuttle. All of those things served us well. Rooms were smallish […] (but that's NY for ya), but were updated and clean. We were on the 3rd floor right across from the elevator and had no problem with sound or noise. The only thing that was awkward was the placemat of the microwave. It was right next to the TV and the room was small enough that if you sat on the end of the bed, your face would be flush with the microwave. Very strange place to put it. Ambiance in the restaurant was lack luster and had a "truck stop" feel, but the food was surprisingly excellent. Complimentary breakfast the next day was delicious and had plenty of variety (including jot items, not just continental fare). This was a very nice touch. Airport Shuttle was on time and efficient. Front desk staff was very helpful. Would definitely recommend for one night. A little pricier than many of the nearby hotels, but well worth it for the cleanliness and comfort. Read moreGenuine Hotels.com guest review
The only thing about this hotel we did not like was that the elevator did not go to the lobby floor. We had to get off at one floor below the lobby and get another elevator up to the lobby. Was a difficult dragging suitcases.Genuine Expedia guest review
Very good. Very convenient. Shuttle picked us up almost immediately at 11 at night. Free late checkout. Staff very friendly and helpful.Genuine Hotels.com guest review
We didn't want to leave the hotel because the neighborhood was kind of sketchy and slummyGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )