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Moon Palace Golf & Spa Resort All Inclusive, Cancun

4.5 stars
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Beachfront resort in Cancun with golf course, spa

  • Free hot/cold buffet breakfast, free WiFi, and free parking

Main amenities

  • 2,433 guestrooms
  • Golf course
  • On the beach
  • 14 restaurants and 5 poolside bars
  • Full-service spa
  • 10 outdoor pools
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • 2 outdoor tennis courts
  • Beach umbrellas
  • Business center

What’s around

  • In Cancun South
  • Moon Palace Golf Club (1.5 mi / 2.4 km)
  • Wet n' Wild (5.7 mi / 9.1 km)
  • TPC Cancun at Cancun Country Club (6.6 mi / 10.7 km)
  • Playa Delfines (10 mi / 16 km)
  • El Rey Ruins (10.9 mi / 17.6 km)
Excellent4.2 / 5
  • I have stayed in more expensive hotels then the "moon palace" but wasn't half as happy as…May 17, 2015
  • I stayed here for 4 nights with my wife and son the food was great the the service was…Apr 27, 2015
See all 691 Hotels.com reviews
From 13,633 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $490
  • Presidential Suite, 1 King Bed, Garden View
  • Grand Deluxe Suite - Garden view
  • Club Room, 1 King Bed, Concierge Service
  • Deluxe Room, 1 King Bed, Jetted Tub, Oceanfront
  • Deluxe Room, Jetted Tub, Ocean View
  • Suite, 2 Bedrooms, Jetted Tub
  • Family Room
  • Grand Deluxe Suite
  • Suite, Pool Access
  • Deluxe Room, Jetted Tub, Resort View
  • Junior Suite Golf Course view
  • Deluxe Room, Jetted Tub, Garden View
  • Luxury Suite, Connecting Rooms (With Nanny services)

At a glance

Key facts

Hotel size

  • This hotel has 2,433 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

  • Accessible parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Moon Palace Golf Resort All Inclusive
  • Moon Palace Cancun
  • Moon Palace
  • Moon Palace Resort
  • Moon Palace Mexico
  • Moon Palace Golf Resort All Inclusive Cancun
  • Residences
  • Cancun Moon Palace
  • Albergo
  • Moon Palace Resort All Inclusive
  • Moon Palace Golf & Spa Resort
  • Moon Palace Cancun Mexico

Policies

In the event that a hurricane directly hits any Palace Resort while guests are at the resort, the hotel will provide a certificate for a return stay to the original resort for the number of original nights. A certificate will be offered if the U.S. National Weather Center issues a Category One Hurricane warning or higher to the area and the hurricane directly hits any Palace Resort. The certificate is nontransferable and not redeemable for cash. Space is subject to availability and blackout periods apply. The policy excludes day of departure. Airfare and transfers are not included. This policy is for individual travel and groups booked through this Web site. This policy is subject to change or may be discontinued without notice.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free hot/cold buffet breakfast
  • 14 restaurants
  • 9 bars/lounges
  • 5 poolside bars
  • 3 coffee shops/cafés
  • Swim-up bar
  • 24-hour room service
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Number of outdoor pools - 10
  • Children's pool
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis courts 2
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Tennis on site
  • Steam room
  • Beach towels
  • Swim-up bar
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Meeting rooms 16
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 16
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Pilates
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old
  • Open from 10 AM until 4:30 PM and from 6:30 PM until 9:30 PM

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The extensive spa consists of 39 treatments rooms including sauna, steam room, double jacuzzi, individual and couples’ massage rooms, and balneotherapy rooms. Hydrotherapy facilities include hot and cold plunge pools, herbal steam room, foot whirlpool, and pressure showers. Further services include exfoliation, wraps and facials. Some treatments are available for couples. A lounge area is provided, with herbal teas, water and juices. Guests can use their $1500 Resort Credit towards selected spa treatments, depending on the length of their stay.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis courts 2
  • Sauna
  • Steam room
  • Tennis on site
  • Aerobics on site
  • Basketball on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Miniature golf on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Sailing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Moon Palace Golf & Spa Resort All Inclusive, Cancun’s small print

Also known as

  • Moon Palace Golf Resort All Inclusive
  • Moon Palace Cancun
  • Moon Palace
  • Moon Palace Resort
  • Moon Palace Mexico
  • Moon Palace Golf Resort All Inclusive Cancun
  • Residences
  • Cancun Moon Palace
  • Albergo
  • Moon Palace Resort All Inclusive
  • Moon Palace Golf & Spa Resort
  • Moon Palace Cancun Mexico

Policies

In the event that a hurricane directly hits any Palace Resort while guests are at the resort, the hotel will provide a certificate for a return stay to the original resort for the number of original nights. A certificate will be offered if the U.S. National Weather Center issues a Category One Hurricane warning or higher to the area and the hurricane directly hits any Palace Resort. The certificate is nontransferable and not redeemable for cash. Space is subject to availability and blackout periods apply. The policy excludes day of departure. Airfare and transfers are not included. This policy is for individual travel and groups booked through this Web site. This policy is subject to change or may be discontinued without notice.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Moon Palace Golf & Spa Resort All Inclusive, Cancun

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