All hotels in Puerto Aventuras, Quintana Roo, Mexico
1 room, 2 adults
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Hard Rock Hotel Riviera Maya - All Inclusive, Puerto Aventuras

4.5 stars
KM. 72 Carretera Cancun, Puerto Aventuras, QROO, 77701, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Puerto Aventuras beachfront resort with spa, outdoor pool

  • Free WiFi and free parking

Main amenities

  • 777 smoke-free guestrooms
  • On a private beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Free children's club
  • Health club
  • Beach umbrellas
  • Conference center
  • Airport shuttle
  • 24-hour front desk

What’s around

  • Puerto Aventuras Marina (1.9 mi / 3 km)
  • CEDAM Museum (1.9 mi / 3 km)
  • Dolphin Discovery (2 mi / 3.3 km)
  • Chac Mol (3 mi / 4.8 km)
  • Xplor Theme Park (9.3 mi / 14.9 km)
Excellent4.2 / 5
  • Great vacation. Excellent staff, delicious food, clean. Pools beautiful. Beach great but…Feb 23, 2015
  • Great hotel.brand to spend con vacations. Great service, but the menú of the pool bar can…Dec 23, 2014
See all 55 Hotels.com reviews
From 2,651 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $345
  • Deluxe Room
  • Deluxe Family
  • Rock Royalty Level Deluxe platinum, 2 double beds
  • Deluxe Gold, two double beds
  • Deluxe Platinum Double Beds
  • Suite, 2 Bedrooms, Balcony (Rock Suite Platinum)
  • Deluxe Platinum Grand Sky Terrace, one king bed
  • Deluxe Gold King
  • Deluxe Diamond, one king bed
  • Rock Royalty Level - Deluxe platinum, 1 king bed
  • Deluxe Platinum Grand Sky Terrace - Connecting

At a glance

Key facts

Hotel size

  • This hotel has 777 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • All-inclusive (gratuities included)
  • Resort fee included

Also known as

  • All Inclusive Hard Rock Hotel Riviera Maya
  • Hard Rock Riviera Maya Puerto Aventuras
  • Hard Rock Hotel All Inclusive Riviera Maya
  • Hard Rock Hotel Maya
  • Hard Rock Hotel Maya Riviera
  • Hard Rock Hotel Riviera
  • Hard Rock Hotel Riviera Maya
  • Hard Rock Hotel Riviera Maya All Inclusive
  • Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras
  • Hard Rock Riviera Maya

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • 5 restaurants
  • 3 bars/lounges
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Beach umbrellas
  • Outdoor pool
  • Swim-up bar
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Private spa tub
  • In-room massage available
  • Balcony
Freshen up
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

The Market - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Pizzeto - This restaurant specializes in Italian cuisine and serves dinner only.

Frida - This restaurant specializes in Mexican cuisine and serves dinner only.

Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.

Zen - This restaurant specializes in Asian cuisine and serves dinner only.

Hard Rock Hotel Riviera Maya - All Inclusive, Puerto Aventuras’s small print

Also known as

  • All Inclusive Hard Rock Hotel Riviera Maya
  • Hard Rock Riviera Maya Puerto Aventuras
  • Hard Rock Hotel All Inclusive Riviera Maya
  • Hard Rock Hotel Maya
  • Hard Rock Hotel Maya Riviera
  • Hard Rock Hotel Riviera
  • Hard Rock Hotel Riviera Maya
  • Hard Rock Hotel Riviera Maya All Inclusive
  • Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras
  • Hard Rock Riviera Maya

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hard Rock Hotel Riviera Maya - All Inclusive, Puerto Aventuras

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