All hotels in Puerto Aventuras, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hard Rock Hotel Riviera Maya - All Inclusive, Puerto Aventuras

4.5 stars
Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, QROO, 77701, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Puerto Aventuras beachfront resort with spa, outdoor pool

  • Free WiFi and free parking

Main amenities

  • 687 guestrooms
  • On a private beach
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Free children's club
  • Fitness center
  • Beach umbrellas
  • Conference center
  • Airport shuttle
  • 24-hour front desk

What’s around

  • Puerto Aventuras Marina (1.9 mi / 3 km)
  • CEDAM Museum (1.9 mi / 3 km)
  • Dolphin Discovery (2 mi / 3.3 km)
  • Chac Mol (3 mi / 4.8 km)
  • Xplor Theme Park (9.3 mi / 14.9 km)
Excellent4.2 / 5
  • The staff and amenities were excellent. So much to do to stay busy. Clean rooms and pools…May 30, 2015
  • The room is beautiful and the jacuzzi in the room is perfect for romance. Many places to…Apr 28, 2015
See all 61 Hotels.com reviews
From 3,062 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $762
  • Deluxe Room
  • Rock Royalty Level Deluxe platinum, 2 double beds
  • Deluxe Family
  • Heaven Rock Suite Platinum
  • Heaven Deluxe Gold, king bed
  • Heaven Rock Royalty Level, Deluxe Platinum, 1 king bed
  • Deluxe Gold King
  • Deluxe Platinum Grand Sky Terrace, one king bed
  • Deluxe Diamond, one king bed
  • Heaven Deluxe Diamond, one king bed
  • Rock Royalty Level - Deluxe platinum, 1 king bed
  • Deluxe Platinum Grand Sky Terrace - Connecting
  • Heaven Deluxe Platinum Sky Terrace, one king bed
  • Heaven Deluxe Gold, 2 double beds
  • Deluxe Gold, two double beds
  • Deluxe Platinum Double Beds
  • Suite, 2 Bedrooms, Balcony (Rock Suite Platinum)

At a glance

Key facts

Hotel size

  • This hotel has 687 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (gratuities included)
  • Resort fee included

Also known as

  • All Inclusive Hard Rock Hotel Riviera Maya
  • Hard Rock Riviera Maya Puerto Aventuras
  • Hard Rock Hotel All Inclusive Riviera Maya
  • Hard Rock Hotel Maya
  • Hard Rock Hotel Maya Riviera
  • Hard Rock Hotel Riviera
  • Hard Rock Hotel Riviera Maya
  • Hard Rock Hotel Riviera Maya All Inclusive
  • Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras
  • Hard Rock Riviera Maya

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities
Food and drink
  • 6 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Poolside bar
  • Room service
Things to do
  • On private beach
  • Beach umbrellas
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking
  • Garden

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Private spa tub
  • Balcony
Freshen up
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Rock Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

The Market - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Pizzeto - This restaurant specializes in Italian cuisine and serves dinner only.

Frida - This restaurant specializes in Mexican cuisine and serves dinner only.

Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.

Zen - This restaurant specializes in Asian cuisine and serves dinner only.

Hard Rock Hotel Riviera Maya - All Inclusive, Puerto Aventuras’s small print

Also known as

  • All Inclusive Hard Rock Hotel Riviera Maya
  • Hard Rock Riviera Maya Puerto Aventuras
  • Hard Rock Hotel All Inclusive Riviera Maya
  • Hard Rock Hotel Maya
  • Hard Rock Hotel Maya Riviera
  • Hard Rock Hotel Riviera
  • Hard Rock Hotel Riviera Maya
  • Hard Rock Hotel Riviera Maya All Inclusive
  • Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras
  • Hard Rock Riviera Maya

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hard Rock Hotel Riviera Maya - All Inclusive, Puerto Aventuras

Is the description of this hotel not correct? Tell us